In an ideal world, we wouldn’t need to call on students to get them to participate. They would be fully invested in our courses, and would come to class eager to play an active role in the day’s activities. They would understand that more participation equals more learning. We wouldn’t be sergeants at the front of the room, putting our conscripts through their paces. Rather, we’d be facilitators — helping our students when we can, asking guiding questions, suggesting new paths of inquiry.
In Canadian universities and colleges, the registrar role appears to be evolving. It absolutely remains a position focused on the diligent care and oversight of student academic records and related student services. However, those holding these roles are more often being called upon to create interesting and unique partnerships; actively support or steer enrolment management; oversee significant pan-institutional responsibilities and related accountabilities; and develop policies, procedures, and integrated systems that serve as the backbone for the institution and support overall student success. Registrars are exercising their duties in an increasingly virtual world where institutional boundaries are becoming less rigid and new approaches are becoming the norm. Examples include different course delivery models, online course and program offerings, new forms of inter-institutional collaboration, cross-boundary sharing of data, targeted access programs, increasingly mobile students, etc. The evolving role of the Canadian registrar suggests a close examination of current reporting line practices and responsibilities is timely.
Within the context of my Ph.D. dissertation, I am interested in (1) the impact of superiors’ management skills and subordinates’ working skills on the building of their (hierarchical) relationship and (2) the impact this hierarchical relationship has upon the mental health of workers (i.e. both superiors and subordinates). Research to date has revealed the potentially negative consequences that hierarchical relationships can have on mental health; thus, for example, Brun, Biron, Martel & Ivers (2003) found that poor relations with the supervisor constitutes a significant risk factor for mental health. Leiter and Maslach (2004) report similar findings, that is to say, that the quality of social interactions at work is a major risk factor for mental health.
Since the Higher Education Quality Council of Ontario (HEQCO) was launched, it has completed and published more than 140 research studies – and funded dozens more that are currently underway – that explore a wide range of trends and issues involving Ontario's postsecondary system. Drawing mainly from HEQCO's own research, this @Issue paper:
. Describes how the definition of student success has gradually broadened at Ontario colleges and universities;
. Summarizes some of the underlying institutional and student population factors that also impact on most current measures of student success;
. Provides broad observations about some recent findings as they relate to the awareness, utilization and impact of various student service, course-based and other initiatives designed to promote student success;
. Recommends what can be measured – as well as how and what outcomes can be expected – when it comes to initiatives and interventions designed to improve student success.
Some readers will be looking for the "silver bullet" within this paper. They will want to be told about a best practice that has been proven to be most effective at improving academic achievement, retention or engagement at an Ontario college or university, and that can be replicated to equal effect elsewhere. This @Issue paper does not identify “silver bullets.†As explained in the pages that follow, the scope and scale of an intervention may make it difficult to measure – or even expect – considerable impacts on student success, especially in the short term.
This paper does provide broad lessons, however, that are likely to be applicable across a wide range of student service, course-based and other interventions currently offered at Ontario colleges and universities.
Defining “Student Successâ€
For several decades, both governments and colleges/universities in Ontario and across Canada have tried to broaden access to postsecondary education (PSE) In particular, it was believed that a wide variety of barriers – family and social background, financial resources, information about options, etc. – needed to be overcome to encourage broader PSE participation, especially by those from traditionally under-represented groups (low income, first-generation, Aboriginal, visible
minority, rural, etc.).
Most of the faculty on American college and university campuses are contingent employees, working in conditions very different from the image of academic professional life that informs contemporary discussions of higher education policy. This report describes the findings of a recent survey of contingent faculty in the United States, focusing on the working conditions
imposed upon contingent faculty and the ways those conditions impact students and the quality of the education they receive.
Much attention over the past decade has been given by policy makers to the importance of data-driven decision making and evidence-based practices in education (Aguerrebere, 2009; Cilbulka, 2013; CCSSO, 2012; Duncan, 2009, 2010, 2012; Easton, 2009, 2010; National Council for Accreditation of Teacher Education, 2010). And much has been written about data-driven decision making in recent years. The field has seen special issues of journals (Coburn & Turner, 2012; Turner & Coburn, 2012; Wayman, 2005a, 2005b, 2006), edited books (Herman & Haertel, 2005; Kowalski & Lasley, 2009; Mandinach & Honey, 2008; Moss, 2007), focused books (Boudett, City, & Murnane, 2007; Mandinach & Jackson, 2012; Supovitz, 2006), research syntheses (Hamilton, Halverson, Jackson, Mandinach, Supovitz, & Wayman, 2009), and federally funded landscape studies (Means, Chen, DaBarger, & Padilla, 2011; Means, Padilla, & Gallagher, 2010). Yet the field is still emerging. There is much we know (Hamilton et al., 2009), and there is also much we do not know (Mandinach, 2012; Marsh, 2012; Turner & Coburn, 2012) or that has methodological challenges. Even some of the most rigorously designed studies about impact result in interpretive questions (Carlson, Borman, & Robinson, 2011; Konstantanopoulus, Miller, & van der Ploeg, 2013).
Some provincial governments are taking notice of and responding to growing public concern over student debt loads, economic and employment uncertainty, and the long-term ramifications being felt by students and their families.
These responses have not resulted in across-the-board fee reductions; provincial governments have largely preferred to go the route of directed assistance measures, either before (two-tiered fee structures or nearly-universal targeted grants or bursaries) or after-the-fact (tax credits, debt caps and loans forgiveness) directed at in-province students as part of a retention strategy, and to mitigate the poor optics of kids being priced out of their local universities. While this does impact in-province affordability, it undermines any commitment to universality because it creates a situation where the only students
who leave the province to pursue a degree are the ones who can afford to.
The increasing number of exceptions and qualifiers makes the system of university finance far more difficult to navigate, and makes it harder to compare provincial policies. Additionally, the system becomes much more unpredictable.
Financial assistance applied in this manner is anything but certain; programs can change or be eliminated at any time, while the only thing students can be relatively certain of is that fees will likely continue to increase.
In a traditional face-to-face class, students have many opportunities to interact with their instructor and fellow students. Whether it’s an informal chat before or after class, or participating in the classroom discussion, interaction can be an important factor in student success. Creating similar opportunities for participation and collaboration in an online course is one of the biggest challenges of teaching online. Yet, opportunities for meaningful interaction online are plentiful, provided you design and facilitate your course in the correct manner and with the proper tools.
Asynchronous and synchronous learning tools, such as threaded discussions, instant messaging, and blogs play an important role in humanizing online courses by replicating the classroom experience of information exchange and community building, not just between students and teacher but among the students as well. This Faculty Focus special report features 15 articles from Online Classroom newsletter, and will provide you with specific strategies on how to use synchronous and asynchronous
learning tools to engage your online students.
Here are just some of the articles you will find in this report:
• A Plan for Effective Discussion Boards
• Using Video Clips to Stimulate Discussion
• Using Individual and Group Instant Messaging to Engage Students
• Nine Strategies for Using IM in Your Online Course
• Four Ways to Improve Discussion Forums
Synchronous and Asynchronous Learning Tools: 15 Strategies for Engaging Online Students Using Real-time Chat, Threaded Discussions and Blogs is loaded with practical advice from educators who’ve found effective ways to promote learning and build community in their online courses.
CACUSS is pleased to support the second edition of this guide to “Researching Teaching and Student Outcomes in Postsecondary Education.”
The first edition was a useful resource for our members in working collaboratively to understanding academic and co-curricular learning in postsecondary contexts. The guide offers an accessible introduction to the issues and techniques in conducting research and we believe that it is a good resource for student affairs staff who are considering a research project to measure outcomes in their departments, programs, or campus.
Student affairs professionals are involved in various research and assessment projects seeking to understand the student experience. We are asked more and more frequently to provide evidence of how our work impacts student learning, wellbeing, development and success rates. In addition, the need to refine programs, build outcomes-based plans and engage with faculty on academic initiatives to support student success also persists.
We congratulate the authors and collaborators on their work in updating this useful tool.
Over the last decade, Ontario has had great success increasing high school graduation rates (5 year rates have improved from approximately 68% to 82%1), and sending more graduates on to university, college, or apprenticeships. But some students—Aboriginal, low-income, disabled, and those from the English-speaking Caribbean and Central and South America—still do not share equally in educational success.
Improved graduation rates stem largely from the province’s Student Success Strategy, which has created more caring,
motivating environments for students in grades 7 to 12, with focused support for at-risk learners and at key transitions.
Ontario has also expanded co-operative education, developed ways to make up components of failed courses through a
system known as “credit recovery,” created focused programs called Specialist High Skills Majors, and designed programs
that let students earn dual credits that count toward both their high-school diploma and a post-secondary diploma, degree or
certification.
Since 1987, the Canadian Association of University Business Officers (CAUBO) has celebrated the administrative achievements of our members through the Quality & Productivity (Q&P) Awards Program. The simple concept of sharing good ideas has grown
into an established best practices program that celebrates the successes of our members and provides a venue for spreading the word.
CAUBO promotes the professional and effective delivery of services and administration of resources in all facets of higher education. This annual awards program is designed to recognize, reward and share achievements of administrators in the introduction of new services, improvement in the quality of services provided, and the management of human, financial, and
physical resources.
Depuis 1987, L’Association canadienne du personnel administratif universitaire (ACPAU) souligne les bons coups de ses membres par l’entremise du programme des prix de la qualité et de la productivité. Le concept de départ, qui consistait à
communiquer de bonnes idées, a germé; aujourd’hui, il s’agit d’un programme bien établi qui réunit des pratiques exemplaires, met en valeur les réussites de nos membres et constitue un moyen de diffuser ce savoir.
L’ACPAU s’occupe de promouvoir la prestation professionnelle de services et l’administration effice de ressources dans toutes les facettes de l’enseignement supérieur. Le programme des prix de la qualité et de la productivité vise à récompenser et à faire connaître chaque année les réalisations des administrateurs universitaires, que ce soit pour l’introduction de nouveaux services, l’amélioration de la qualité des services fournis, ou encore la gestion des ressources humaines, financières
ou physiques.
This study examines online and offline political engagement and pays special attention to the role of social networking sites in people's political activities.
The function and role of leadership today is very different than in past decades. Leadership applies to more than just those who supervise others - it is both a privilege and responsibility of each member of a college commu- nity. We are all learners from the moment we enter the world, but we ask you to consider each of us as teachers as well. We are constantly modeling with our actions and inactions, and we have a responsibility...a civic duty...to teach both those who ay and those who are paid to
affiliate with our college.
With a population of 13 million people, the province of Ontario covers a significant geographic distribution of 917,741 square kilometres (Statistics Canada, 2005). Fourteen per cent of the population is categorized as living in a rural, remote or northern area (Statistics Canada, 2011). Within this land mass is a rich diversity of people, systems and institutions that are privileged to call it home - including Francophone persons and First Nations, Inuit and Métis people. There are unique challenges that exist within these communities that affect access to health services: geographic distance, socioeconomic status, availability of health human resources and infrastructure. These factors have an impact on health status, wellness and the ability to offer person-centred health care.
When building an online program, there are certain big questions that need to be answered. Among them are: What kind of program you want it to be – high tech or low tech? Professor intensive or adjunct driven? Blended learning or fully online? What kind of technology will be used to deliver course content? What about opportunities for collaboration? Indeed, even though distance learning is no longer in its infancy, and there are a whole discipline-full of best practices learned by those who blazed the trail before you, it’s easy to get overwhelmed by the questions and the possibilities of what you want your program to look like today and five years from now. We created this special report to suggest some responses to the big questions about distance education: About pedagogy, technology, philosophy and administration of distance learning programs. In this report, you will find concise, informative articles on distance education administration and policy that have appeared in Distance Education Report. Titles include:
• Seeing Where the Distance Education Opportunities Lie
• Dumb is Smart: Learning from Our Worst Practices
• Building a Distance Education Program: Key Questions to Answer
• Eight Steps to On-Campus/Online Parity
• Creating a Business Continuity Plan for Your Distance Education Program
• Integrating Distance Education Programs into the Institution
• Solving the Problems of Faculty Ownership with Online Courses
The mass of program and policy issues confronting distance education administrators grows every day. We hope this special report will help you conceptualize, manage and grow the distance education program at your school.
Let’s quickly look at the difference between the two:
IQ is a score based on a standardized test of your intelligence EQ is a measure of a person’s level
of emotional intelligence
Emotional intelligence, or EQ, is more important than IQ.
With experts projection that five million K-12 students will enroll in online course by 2016, thee is no doubt that blended learning asking the key question: "Does blended learning give better outcomes than traditional classes?"
Responding to trends in research, National Survey of Student Engagement (NSSE) institutional data and curriculum renewal processes, several recent initiatives at the University of Toronto focus on the complementary role of the teaching assistant (TA) as part of a teaching team. Particularly, these initiatives focus on the establishment of learner-centred environments, support for deep student learning, and the development of core skills and competencies for both undergraduate and graduate students.
This study examined the influence of two teaching assistant (TA) models – the Advanced University Teaching Preparation Certificate (AUTP), offered by the University of Toronto’s Teaching Assistants’ Training Program (TATP), Centre for Teaching Support & Innovation, and the Writing Instruction for TAs (WIT) Program, offered in the Faculty of Arts & Science. Both of these TA models aim to improve undergraduate student learning by ensuring that TAs are integral members of the teaching team and that they receive sufficient training and guidance in order to effectively support deep student learning. Both of these TA models utilize peer training as a core dimension.
The traditional pathway into postsecondary education (PSE) is to enter college or university directly after graduating from high school. Not all students follow the traditional pathway into PSE. The Ontario government recently set a goal “to raise the postsecondary [attainment] rate to 70 per cent” (Speech from the Throne, 2010). In 2011, 64 per cent of Ontario residents aged between 25 and 64 held a PSE credential.1 One way to help reach the target educational attainment rate of 70 per cent is for Ontario colleges and universities to attract and retain learners who follow non-traditional pathways. Therefore, one of the priorities of the Higher Education Quality Council of Ontario (HEQCO) is to evaluate the adequacy and efficiency of non-traditional pathways in obtaining a PSE credential. This study mainly examined one non-traditional pathway, delayed entry into PSE. Graduates who have taken more years than expected to graduate are also included in the discussion. The purpose of this paper is to address the following research questions:
• What is the demographic profile of these non-traditional graduates?
• Are their program choices and pathways through PSE different from those of direct entrants?
• Do their labour market outcomes differ from those of direct entrants?
In the traditional college classroom today, faculty and students arrive with a certain set of expectations, shaped largely by past experiences. And although students may need the occasional (or perhaps frequent) reminder of what’s required of them, there’s usually something very familiar about the experience for both faculty and students alike. In the online classroom, an entirely new set of variables enters the equation. It’s a little like trying to drive in a foreign country. You know how to drive, just like you know how to teach, but it sure is hard to get the hang of driving on the left side of the road, you’re not quite sure how far a kilometer is, and darn it if those road signs aren’t all in Japanese.
This special report explains the “rules of the road” for online teaching and learning and features a series of columns that first appeared in the Distance Education Report’s “Between the Clicks,” a popular column by Dr. Lawrence C. Ragan, Director of Instructional Design and Development for Penn State’s World Campus.
The articles contained in the report will help you establish online instructor best practices and expectations, and include the following principles of effective online teaching:
• Show Up and Teach
• Practice Proactive Course Management Strategies
• Establish Patterns of Course Activities
• Plan for the Unplanned
• Response Requested and Expected
• Think Before You Write
• Help Maintain Forward Progress
• Safe and Secure
• Quality Counts
• (Double) Click a Mile on My Connection
These principles, developed at Penn State’s World Campus, outline the core behaviors of the successful online instructor, and help to define parameters around the investment of time on part of the instructor. In his articles, Ragan identifies potential barriers and limitations to online learning, and specific strategies to assist instructors in achieving the performance
expectations.