In a traditional face-to-face class, students have many opportunities to interact with their instructor and fellow students. Whether it’s an informal chat before or after class, or participating in the classroom discussion, interaction can be an important factor in student success.
Creating similar opportunities for participation and collaboration in an online course is one of the biggest challenges of teaching online. Yet, opportunities for meaningful interaction online are plentiful, provided you design and facilitate your course in the correct manner and with the proper tools.
Designing an online course shares many of the same elements and processes that go into designing a traditional face-to-face course, however the online environment brings a unique set of challenges that require special attention and a different approach. Faculty charged with developing their own online courses can find learning the new technology particularly frustrating, and those who are not early adopters to technology might resist the process entirely. Indeed, many institutions are realizing that the development and delivery of online courses is an increasingly complicated process, requiring both a specialized pedagogy and a technological expertise – and it’s rare to find both qualifications in the same person. In the article “The Collaborative Approach to Developing Online Courses,†the author explains how one university adopted a centralized and standardized approach to the design, development, and management of online programs that respects the talents of both instructional designers and faculty by allowing each to work in their own specialty. As a result, courses have the same quality standards and a more consistent look and feel. This special report features eight articles pulled from the pages of Distance Education Report, and covers a variety of different aspects of online course design. Some of the articles you will find in
the report include:
. The Collaborative Approach to Developing Online Courses
. Building Course Quality Systematically
. Who Ya Gonna Call When a Course Needs Help?
. Developing a Course Maintenance Process for Your Online Courses
. What Learning Object Repositories Mean for Your Program
Whether you’re developing a new online course from scratch, or updating one that’s starting to show its age, this report will give you new ideas to consider.
ABSTRACT
Psychological theory and research can make key contributions to sustainability scholarship and practice, as is demonstrated here in the fi eld of higher education pedagogy. College students undergo profound changes in epistemological assumptions and in identity during their undergraduate years. Data on the Measure of Intellectual Development for students participating in learner-centred pedagogies at Western Washington University in Bellingham, Washington, showed a trend toward more complex thinking by these students (N=153). Qualitative data on student identity development associated with transdisciplinary, project-based campus sustainability courses were collected at Canada’s University of Prince Edward Island and at Western Washington University in Bellingham. Findings revealed the identity of “learner†blending with that of “change agentâ€; a greater sense of identity in relation to the campus community and the different perspectives of its stakeholders, the sustainability movement; and a sense of empowerment backed up by practical skills. Sustainability poses new challenges for intellectual-moral development and identity development. Psychological theory gives insights into how pedagogies should be designed to challenge students just beyond their level of intellectual, moral, and identity development, in order to expose them to intellectual-moral growth and identity alternatives conducive to the complexities of sustainability advocacy and practice.
RÉSUMÉ
Les théories psychologiques ainsi que la recherche peuvent apporter d’importantes contributions clés à la recherche et à la pratique de la durabilité, comme cette étude le démontre dans le domaine de la pédagogie dans l’éducation
supérieure. Les étudiants collégiaux subissent de profonds changements en terme de réfl exion épistémologique et d’identité lors de leurs années d’études au premier cycle. Nous présentons d’abord des données se rapportant à la Mesure du Développement Intellectuel (Measure of Intellectual Development) pour des étudiants de Western Washington University à Bellingham dans l’état de Washington aux Etats-Unis qui ont participé à des pédagogies centrées sur l’apprenant ; les résultats démontrent une tendance à une pensée plus complexe chez ces étudiants (N=154). Ensuite, nous analysons des données qualitatives sur le développement de l’identité des étudiants de l’Université de l’Île-du-Prince-Édouard au Canada et des étudiants de Western Washington University aux États-Unis qui ont assisté à des cours sur la durabilité sous forme de projets transdisciplinaires appliqués au campus universitaire ; les résultats révèlent la superposition de l’identité de « l’apprenant » et de celle d’ «agent
de changement », mais aussi un sentiment identitaire plus fort envers la vie de campus et les différentes perspectives de ses partenaires, le mouvement de la durabilité, et enfi n un sentiment de confi ance consolidé par un savoir-faire pratique. Les théories psychologiques éclairent la manière dont les nouvelles pédagogies devraient être conçues afi n de stimuler les étudiants juste au-delà de leur niveau de développement intellectuel, moral et identitaire, pour les exposer à des alternatives identitaires, et soutenir leur engagement envers des identités d’un genre nouveau en matière de durabilité.
Abstract
Purpose – This paper aims to offer junior scholars a front-to-back guide to writing an academic, theoretically positioned, qualitative research article in the social sciences.
Design/methodology/approach – The paper draws on formal (published) advice from books and articles as well as informal (word-of-mouth) advice from senior scholars.
Findings – Most qualitative research articles can be divided into four major parts: the frontend,
the methods, the findings, and the backend. This paper offers step-by-step instructions for writing each of these four parts.
Originality/value – Much of the advice in this paper is taken-for-granted wisdom among senior scholars. This paper makes such wisdom available to junior scholars in a concise guide.
Keywords Qualitative research, Theoretical contribution, Writing an article
Paper type Technical paper
The promotion of mental health and well-being in our students, faculty, and staff is important to the University of Calgary. Given the symbiotic relation between health and education, Universities are increasingly recognized as places to promote the health and well-being of the people who learn, work and live within them. Research-intensive universities create cultures that demand high performance while promoting excellence and achievement, and also carry the risk of stress, stigma, and challenges to mental health. With the recognition of the importance of promoting mental health and intervening to address illness in a timely way, we join groups across Canada and beyond that are committed to enhancing the mental health of university students, faculty, and staff.
For more than 10 years, the Center for Community College Student Engagement has worked with colleges to answer the most important question in higher education: How can we best restructure policy and practice to help the most students succeed?
The Center—along with Achieving the Dream, the Community College Research Center, Completion by Design, and other efforts—has led the field in understanding and using data to improve practice. Now, findings from more than 10 years of CCSSE survey administrations show an unmistakable trend: consistent, continuous improvement in engagement.
When viewed holistically, Canada lacks a clear and common understanding of the future directions and top priorities of its post-secondary education (PSE) sector. Perhaps as a result, Canada has not yet comprehensively addressed a fundamental question: How do we demonstrate quality in PSE? To answer this question requires clarification of many issues, including the roles that various institutions and sectors play. It also requires the development of a shared vision of PSE, of what can and should be achieved. Despite much discussion among leaders of various education sectors in Canada, an agreement on a plan of action has yet to be reached. Indeed, a national dialogue on this critical issue is needed.
As a starting point for a national dialogue, the Canadian Council on Learning (CCL) has published three annual reports on the state of post-secondary education in Canada over the last four years. These reports provided an overview of the Canadian PSE landscape while highlighting various issues common among education jurisdictions and institutions. For instance, CCL’s 2006 report, Canadian Post-secondary Education: A Positive Record¯– An Uncertain Future, identified eight goals common among the post-secondary strategies of provinces and territories. One of these common goals was addressing the issue of quality in PSE.
CCL’s new monograph series, Challenges in Canadian Post-secondary Education, focuses on important considerations identified in our previous reports. Here, with the inaugural monograph, “Up to Par: The Challenge of Demonstrating Quality in Canadian Post-secondary Education,” CCL discusses the complex challenges associated with defining and demonstrating quality in PSE. As the monograph asserts, a necessary step toward understanding and demonstrating quality in PSE is clarification of the overarching purposes and objectives of Canada’s collective post-secondary efforts. The common goals identified by CCL suggest convergence among Canadian education jurisdictions upon which a pan-Canadian strategy for PSE could be built. Nevertheless, debate persists on how best to structure institutions and systems—debate which further confuses our understanding of quality in PSE. Acquiring PSE has been linked to a number of individual benefits, such as better health and quality of life, and a greater likelihood of increased lifetime earnings. In turn, countries with higher levels of PSE participation enjoy greater economic prosperity, employment stability, labour flexibility, productivity and civic participation.1 Increased PSE enrolment rates reflect a growing awareness of the economic benefits of a PSE qualification. Following a period of decline in the 1990s, university enrolment has increased markedly. Between 2001 and 2007, total university enrolment in Canada rose by 19.2%, from 886,700 to over 1 million. Over the same period, the level of graduate studies enrolment grew by 25.3% to over 150,000. This increase has not been limited to universities. In fact, the share of the working-age population in Canada with any type of post-
What are the most popular practices and tactics for electronic student recruitment at the undergraduate level? To find out, Noel-Levitz conducted a web-based poll in the spring of 2014 as part of the firm’s continuing series of benchmark polls for higher education. As a special bonus, a number of gaps between campus practices and prospective students’ expectations are identified based on a parallel study of college-bound high school students in spring 2014 (see information at bottom).
In the past few decades, those of us working in institutions of higher education have seen an instructional paradigm shift. Given the growth in research on learning, our views of how people learn best have developed over the last few decades; from behaviorist perspectives of learning, we have also come to understand learning from cognitive and social perspectives. (For a more in-depth discussion of these issues, see Barkley, Major, and Cross, 2014, as well as articles in this special issue). This development has caused higher education instructors to modify their instructional practices as a result. Many instructors have moved away from a sole diet of traditional lecture, with the occasional short-answer question to the class in which students listen, repeat, and occasionally apply, toward a modified menu of pedagogical platforms in which, much of the time, students are active participants in the learning process. Higher education faculty, then, have gone about this task of engaging students actively in learning in a number of important ways by adopting a range of instructional approaches.
In February 2013, the Canadian Chamber of Commerce released a report that identified the growing skills crisis as the greatest impediment to the success of Canadian business. In his 2012 discussion paper, the Minister of Training, Colleges and Universities, Glen Murray, put forward a platform outlining the need to lower rates of spending growth for publicly-funded universities within the context of an increased labour market demand for greater levels of knowledge and skills, combined with burgeoning enrolment rates.
Sometimes great opportunities come from insoluble problems. The review of the Private Career Colleges Act presents such an opportunity. Career Colleges are an essential component of the solution. Estimated to save Ontario taxpayers over $1 billion annually* through the provision of state-of-the-art skills training and upgrading to over 67,000 students each year, the Career College sector and the people of Ontario deserve an Act that provides a strategic framework for the future and that enables innovative, creative growth to propel this province’s postsecondary education (PSE) system, and that of Canada, towards global competitiveness.
The recommendations in this Report are written on the premise that the government of Ontario strives for excellence in education and the economic growth that it can bring; and further, that it recognizes the value, strength and potential of the Career College sector to help realize those goals.
Private Colleges
In our 2006 report, Canadian Post-secondary Education: A Positive Record – An Uncertain Future, CCL soberly articulated the various reasons for which uncertainty clouds the future contributions that the post-secondary education sector may make to Canada’s economic and social goals. Despite the myriad strengths that PSE educators and institutions have demonstrated
over many years, the absence of clear pan-Canadian goals, measures of achievement of goals and cohesion among the various facets of PSE led us to express deep reservations.
The mission of the Canadian Council on Learning is, in part, to describe our learning realities. If we have a remit to identify issues, equally we have a responsibility to report potential strategies for success. In last year’s account, we found that what we do not know can hurt us; that we must develop pan-Canadian information about PSE that can provide
decision-makers the best tools available to determine policies. We also found that almost all other developed countries have built not only the national information systems required to optimize policy, but have also—in both unitary and federal states—provided themselves with some of the necessary national tools and mechanisms to adjust, to act and to
succeed. Canada has not.
Faculty and students may hold center stage in society’s image of higher education institutions, but a whole variety of influential behind-the scenes personnel are also essential to running institutions successfully. Faculty and staff alike bring knowledge and skills that often go beyond their current job descriptions. However, the wealth of talent on campus has traditionally been
difficult to identify, track and integrate with the institution’s present needs and long-term strategic plans.
Although education institutions are focused on learning outcomes, they are also businesses. Typically, only about half of the staff
are instructors. The rest are administrators, business professionals, support staff and operational titles. A well-run entity must have a way to track and manage relevant personnel data and competencies across all of these job types. To meet this need, colleges and universities are implementing an integrated system for performance and talent management. “Don’t think of talent management as an isolated topic,” says Dave Jones, organizational effectiveness specialist in the Housing and Food Services Division at Purdue University in Indiana. “It has to be part of the organization’s bigger picture in order to be successful.”
This article examines the relationship between community colleges and universities in Canada and the United States based on increased involvement of community colleges in offering baccalaureate programs. The article employs a theoretical framework borrowed from the study of jurisdictional conflict between professions. After considering the types of possible and occurring jurisdiction settlement over baccalaureate preparation between universities and community colleges, the author concludes that the older, simplistic criterion—based on credentials awarded—that defined the division of labor between postsecondary sectors should be replaced with newer, more complex and multifaceted criteria that relate to program and client characteristics.
In the 1990s, in both the United States and Canada, small but increasing numbers of community colleges began to award the baccalaureate (Floyd, Skolnik, & Walker, 2005). As of October, 2010, according to Russell (2010), 54 community colleges in
18 states had received approval to offer a total of 465 four-year degree programs; up from 21 institutions in 11 states offering 128 programs just six years earlier. Community colleges in four of Canada’s five largest provinces, accounting for two thirds of the population, are now eligible to award the baccalaureate, and 32 colleges are offering 135 baccalaureate programs.1 The surge in community college baccalaureate activity allegedly occurred in response to two related pressures. One is a general increase in the demand for improved opportunities for people to attain a baccalaureate both for their own benefit and for the benefit of society (Clark, Moran, Skolnik, & Trick, 2009; Lumina Foundation for Education, 2009; National Center for Public Policy and Higher Education, 2006). The other is the increased demand for a particular
type of baccalaureate, what has been called the applied, or workforce-focused, baccalaureate (Floyd & Walker, 2009; Skolnik, 2005; Townsend, Bragg, & Ruud, 2009; Walker & Floyd, 2005). Underlying the increase in demand for the baccalaureate and the growth of the community college baccalaureate in particular are economic pressures
associated with global competition (Levin, 2004).
Attempts by community colleges to obtain the authority to award the baccalaureate have in nearly all cases been opposed by universities and have injected a significant new competitive element into the relationship between community colleges and universities. For example, in Florida, the community college baccalaureate generated “significant concerns” about competition with universities (Russell, 2010, p. 5), and in Michigan, the attempt by community colleges to get authorization to award bachelor’s degrees has “stirred tensions between community colleges and universities” (French, 2010, p. 4A). In Ontario, there has been open conflict over territory between the universities and community colleges since the colleges obtained the authority to award baccalaureate degrees (Urquhart, 2004), and in British Columbia, the baccalaureate in nursing has become contested territory between community colleges and universities (Chapman & Kirby, 2008). To date, there have not been any in-depth studies of the impact that awarding baccalaureate degrees by community colleges has had on their relationship with universities or on the perceptions of stakeholders from both sectors about the magnitude of any resulting problems. Still, the examples just cited suggest that this might be a fruitful area for investigation. These examples suggest also that the impact on the relationship between community colleges and universities should be an
important consideration in state and provincial policy making regarding the community college baccalaureate.
Keywords
community college baccalaureate, interinstitutional relationships, professional jurisdiction,
universities
Post-Secondary Education in Ontario: Managing Challenges in an Age of Austerity – Northern Ontario Results February 2013
This study reviewed over 40 programs in Ontario colleges and universities that were designed to increase recruitment, participation and retention of Aboriginal students in postsecondary education (PSE). It involved a literature review, site visits to 6 postsecondary institutions and qualitative interviews with program administrators and coordinators at 28 institutions across the province. Qualitative interviews were also conducted with students at selected institutions. A summary of the research findings is presented below. Overall, researchers found that, relative to only five years ago, colleges and universities in
Ontario have made significant progress in developing support programs for Aboriginal students. In 2004, a pan-Canadian study (Malatest, p. 23) looked at best practices in Aboriginal support programs. At that time, Ontario was in the formative stages of developing programs, particularly when compared with Manitoba and other Western provinces. Virtually all colleges and
universities in Ontario now have some form of support program. Furthermore, many postsecondary institutions have taken a holistic approach and have implemented a number of programs, each targeting different underlying causes of the lower incidence of PSE success among Aboriginal students. Among the programs offered are the following:
• Aboriginal student services programs,
• Aboriginal access programs,
• Aboriginal studies and Aboriginal designated programs,
• health care programs, and
• Aboriginal teacher education programs.
It should be noted that the research compiled in this report is largely qualitative. There is widespread agreement among the stakeholders interviewed that these types of programs are valuable; however, there was a distinct lack of outcome data available to allow the researchers to state that the programs reviewed had a “measurable†and positive impact on Aboriginal students’ postsecondary success. Nevertheless, where student outcomes were measured, the results were promising.
Despite the lack of quantitative evidence to support the impact of the programs, the researchers were able to infer that progress has been made on a number of fronts. In addition to the large number of institutions offering one or more of the above programs, in other institutions, Aboriginal management bodies are in place to help inform the design and implementation of the
programs. Aboriginal Elders are being consulted and are playing a more active role on college and university campuses. The number of courses being offered in the native languages of Ontario’s First Nations Peoples has increased, and the number of Aboriginal teachers available to teach and serve as role models has also increased.
The 2015 Sustainable Campus Index highlights top-performing colleges and universities in 17 areas, as measured by STARS. Data submitted by top performers has been reviewed by AASHE staff to ensure that content meets credit criteria (see page 51 for a detailed methodology). The report also includes trends and best practices from over 50 institutions that submitted STARS reports in the last 12 months (July 1, 2014 - June 30, 2015).
Over the past decade, the Ontario postsecondary sector has experienced pressure from a number of societal forces (Clark, Moran, Skolnik & Trick, 2009). The demand for increased access to postsecondary education (PSE), which is moving higher education from an elite model to one of near universal participation, has resulted in undergraduate enrolment increases
of close to 50 per cent over the past decade1. These increases are taking place in an environment where demands in other areas are also being made on institutions and faculty.Demands for increased accountability, demonstrated quality assurance and increased research and development responsibilities have placed higher burdens on institutions and faculty, which are intensified by tight budgets and limited resources. Institutions have responded to these pressures in part, by increasing average class sizes. In 2009, about two thirds of Ontario universities reported that 30 per cent or more of first year courses had more than 100 students.
The average number of FTE students per full time faculty has increased from 17 in 1987 to 25 in 2007 (Clark, Moran, Skolnik & Trick, 2009, page 99). The consequences of this and other adjustments on educational quality are unknown. Undoubtedly, these pressures will continue and intensify in coming years given projections of demand for PSE in Ontario, particularly for undergraduate degrees. As a result, there is a need for the higher education sector in Ontario to identify the challenges and opportunities that are unique to large class teaching environments, as well as strategies to approach these issues, in
order to maintain the quality of student learning in the face of rising class sizes.
A major problem in identifying trends with large classes is in defining what constitutes a large class. This will differ according to the discipline, the level and nature of the class (such as introductory or upper year, lecture, tutorial or laboratory), and the perceptions of lecturers and individual students. For the purposes of this study, a large class is defined as one in which a change in traditional teaching methods is deemed appropriate or necessary, so it may include an introductory class of 700 students or an upper year seminar with fifty.
In the traditional college classroom today, faculty and students arrive with a certain set of expectations, shaped largely by past experiences. And although students may need the occa-sional (or perhaps frequent) reminder of what’s required of them, there’s usually something very familiar about the experience for both faculty and students alike.
In the online classroom, an entirely new set of variables enters the equation. It’s a little like trying to drive in a foreign country. You know how to drive, just like you know how to teach, but it sure is hard to get the hang of driving on the left side of the road, you’re not quite sure how far a kilometer is, and darn it if those road signs aren’t all in Japanese.
Executive Summary
Ontarians want excellent public services from their government. The Commission on the Reform of Ontario’s Public Services understands and supports this desire. We see no reason why Ontario cannot have the best public services in the world — with the proviso that they must come at a cost Ontarians can afford. With such a goal, we face three overarching tasks.
First, we must understand Ontario’s economic challenges and address them directly. Second, we must firmly establish a balanced fiscal position that can be sustained over the long term. And third, we must sharpen the efficiency of literally everything the government does so Ontarians get the greatest value for money from the taxes they pay. This report addresses
these issues and offers a road map to a day when Ontarians can count on public services that are both excellent and affordable — the public services Ontarians want and deserve.
The Need for Strong Fiscal Action
Ontario faces more severe economic and fiscal challenges than most Ontarians realize. We can no longer assume a resumption of Ontario’s traditional strong economic growth and the continued prosperity on which the province has built its public services. Nor can we count on steady, dependable revenue growth to finance government programs. Unless policy-makers act swiftly and boldly to prevent such an outcome, Ontario faces a series of deficits that would undermine the province’s economic and social future. Much of this task can be accomplished through reforms to the delivery of public services that not only contribute to deficit elimination, but are also desirable in their own right. Affordability and excellence are not incompatible; they can be reconciled by greater efficiency, which serves both the fiscal imperative and Ontarians’ desire for better-run programs. Balancing the budget, however, will also require tough decisions that will entail reduced benefits for some. Given that many of these benefit programs are not sustainable in their current form, the government will need to decide how best to target benefits to those who need them most. The treatment may bedifficult, but it is worth the effort.
Ontario’s $14 billion deficit in 2010–11 was equivalent to 2.3 per cent of gross domestic product (GDP), the largest deficit relative to GDP of any province. Net debt came to $214.5 billion, 35 per cent of GDP. The 2011 Ontario Budget set 2017–18 as the target year to balance the books — at least three years behind any other province. The government asked this Commission to help meet and, if possible, accelerate the deficit-elimination plan.
The field of student attrition has grown tremen dously over the past two decades. The demographic characteristics of the population have induced us to consider how our institutions can more effectively serve their students and hopefully retain more of them until degree completion. As a result, studies of dropout and policy-oriented workshops concerned with prevention of attrition have become commonplace.