Executive Summary
The overall goal of the present study was to examine the employment experience of postsecondary graduates with learning disabilities (LD) in the province of Ontario. More specifically, employment success, job satisfaction, impact of LD within a job setting and experience with employment transition services during postsecondary education were examined. Utilizing a uniform and current definition of LD (LDAO, 2001), this study surveyed graduates from 20 of Ontario’s colleges and universities to capture their employment experiences. The research was conducted through Ontario’s two Assessment and Resource Centres (ARCs), which collectively provide comprehensive psycho-educational assessments for students enrolled in Ontario’s postsecondary institutions. The pool of participants for the study included graduates of postsecondary institutions who had received a diagnosis of LD from these centres between the years 2004/05 and 2007/08 and who had entered the labour market.
Key Findings from the Study
• Findings regarding the employment status of graduates with LD from Ontario’s colleges and universities showed that since graduation, 69.1% of the sample reported being employed on either a full-time or a part-time basis, while 16.4% reported being
unemployed. In addition, 10.9% indicated that they had returned to school, and 3.6% reported their occupational status as that of homemaker. The main findings regarding the impact of LD in the workplace centred on strategies to manage the impact of LD on these individuals, disclosure of their learning disabilities and the consequences of disclosure:
1. Low-profile, low-technology strategies such as time management and support from friends and family were favoured over highly visible or high-technology strategies such as assistive technology and self-advocacy.
2. The majority of respondents (71.9%) indicated that their LD impacted their performance in the workplace, yet the majority (62%) also chose not to disclose their LD in this setting.
3. The reasons for not disclosing were cited as fear of being judged, embarrassment and a belief that the LD did not impact job duties.
4. Gender, age, type of institution and job satisfaction were related with selfdisclosure in the workplace, with females, older students, college students (relative to university) and those indicating lower levels of job satisfaction being more likely to disclose their disability.
• Regarding job satisfaction, the sample reported being satisfied with their current employment, as 70.8% of respondents either strongly agreed or agreed with eight different aspects of job satisfaction. Differences in salary level, strategies used on the job to reduce LD impact and self-disclosure of LD occurred relative to job atisfaction. Job satisfaction and salary levels were higher for individuals who used more strategies
4 – Employment Experience of Ontario’s Postsecondary Graduates with Learning Disabilities on the job to reduce LD impact but not for those who engaged in more self-disclosure about their disability.
• Similar to the general Ontario college population, career services were not used to a great degree by this group of students. Work experiences such as co-op placements and job search training were accessed by approximately one-quarter of survey respondents.
• Focus interviews conducted post survey highlighted respondents’ sensitivity to their information-processing-speed problems and the extra time required to complete tasks relative to the time taken by coworkers. Comments regarding self-disclosure in the workplace tended to be negative, while comments pertaining to job satisfaction were typically positive. The respondents emphasized the valuable role played by disability services offices on various college and university campuses.
Conclusions
• For the most part, students with LD graduating from Ontario’s colleges and universities are obtaining employment that they find satisfying.
• LD continues its impact in the lives of these students, with the majority of them stating that such traits as slower speed of information processing, spelling and reading impede their performance on the job.
• LD graduates in the workplace often choose not to disclose their disability, primarily citing reasons of judgment and embarrassment as preventing them from making the
disclosure.
• This group of graduates with LD accessed the career services offered on the campuses of Ontario’s colleges and universities infrequently but at a rate similar to that of their nondisabled peers.
• The present study highlights areas very much in need of further exploration, including factors underlying the disconnect between stated LD impact on the job and unwillingness to disclose a disability in the workplace. The limited use of career services is a new and surprising finding. In addition, the preference for low-technology strategies over technological accommodations in the workplace is in need of further analysis.
Every developed country is racing to keep up with profound and fundamental changes in the 21st century. The new knowledge economy is creating unprecedented demands for higher levels of expertise and skills, while, at the same time, changing demographics will significantly reduce the numbers of qualified people available in the economy.
The cumulative impact presents great opportunities and great challenges to Ontario.
The province has an opportunity to implement meaningful and transformational changes that exploit the potential for growth in the new economy and drive Ontario’s prosperity to unprecedented levels.
But the threats to Ontario’s future are just as great. Failing to move forward now with significant measures could leave Ontario unprepared for the challenges ahead, and strand thousands of people as permanently unemployable.
This handbook is intended to serve as a resource for faculty, staff, academic leaders and educational developers engaged in program and course design/review, and the assessment of program-level learning outcomes for program improvement. The assessment of learning outcomes at the program-level can assist in making improvements to curricula, teaching and assessment plans.
Aging population resulting in lower labour force participation rates
Knowledge economy requiring a more educated work force
There are two major forces driving education today. The first is the economic reality that forces schools to
make the most effective use of dollars to improve student outcomes. The second is the exponential growth in digital tools — and subsequently digital content — that provides the foundation to transform and improve how instructors teach and how students learn. Let's address the economic driver first. For far too long the education sector has lagged behind the private
sector in adopting efficiencies and capabilities derived from technology. Virtually every other sector in the economy has been computerized, modularized and transformed over the past 30 years. Although there have been leaders for change, as witnessed by the efforts we applaud in this Yearbook, change has been difficult and delayed. The recent recession has only forced this issue to the forefront.
The second driver is technological. Digital content, more sophisticated assessment tools and myriad personal and mobile computing devices are emerging and taking center stage — all aimed at improving student achievement and preparing students to thrive in the careers of a digital economy. These emerging technologies, led by a cadre of educational technologists, are leading us down the right path. This Yearbook aims to help the education community continue on the right path. The first part of the Yearbook takes a look at IT spend, funding opportunities and top trends of the 2010-2011 school year to shed some light on what technologies are top of mind and how to fund them. The second part highlights 50 education innovators that have led the way and provided best-practice models to imitate. This look at what was done, who is doing it and where we are going is intended to provide inspiration and guidance to education leaders on their own innovative quests in education.
Demographic change, economic globalization, and the emergence of an increasingly knowledge-based economy have triggered rapid and unprecedented change in the Ontario labour market and in the skills required by employers. Since colleges and universities provide the largest inflow of workers into the labour market – generating four out of five new labour market entrants (Lapointe et al., 2006) – an effective, flexible, and responsive system of postsecondary education and training has been recognized as an essential investment in human capital. In an interconnected global economy, a diverse, well-educated, and highly skilled workforce is critical not only to innovation, productivity, and economic growth, but also to maximizing the human potential of all Ontario citizens.
This report summarizes the findings of an exploratory study commissioned by the Higher Education Quality Council of Ontario (HEQCO) on the impact of work-integrated learning (WIL) on the social and human capital of postsecondary education (PSE) graduates, with particular reference to the quality of student learning and labour market outcomes associated with WIL programs. The project was undertaken by HEQCO in collaboration with a working group of nine Ontario postsecondary institutions: Algonquin College, George Brown College, Georgian College, Laurentian University, Niagara College, University of Ottawa, University of Waterloo, University of Windsor, and Wilfrid Laurier University. The study had three overarching goals:
1. Develop a typology for understanding work-integrated learning in Ontario’s postsecondary sector;
2. Identify the learning, labour market and other benefits associated with WIL, as well as challenges and opportunities;
3. Recommend key issues and questions that would provide the focus for a second and larger phase of the project, including research with postsecondary students.
The research involved 39 key informants from Ontario colleges and universities, and 25 representatives of businesses and community organizations that provide WIL opportunities for students. Institutional key informants interviewed for the study expressed strong support for the overall project, including the goal of developing a shared framework and common language for WIL programs in order to minimize the potential for confusion between institutions, students, and employers. A typology of work-integrated learning was viewed as important to facilitating communication about WIL within and between institutions, and among institutions, students, employers, and community partners. Employers and community partners, meanwhile, valued
their participation in work-integrated learning programs, and appreciated the opportunity to share their perspectives on how WIL programs could be enhanced.
Abstract: This article considers the evolution of e-learning and some of the factors that have shaped its implementation. It draws on research conducted in the UK from 2001 to 2008 by the Chartered Institute of Personnel and Development (CIPD) focusing on training and learning in corporate organisations rather than courses offered to students enrolled in educational institutions. The article argues that throughout this period there has been insufficient attention given to the way learning takes place in organisations. It considers the emerging wave of enthusiasm for Web 2.0, concluding that successful current applications of e-learning simply use a more diverse range of tools and approaches.
Keywords: corporate e-learning; learning technology; Web 2.0; social networking;
virtual worlds; Webinars; online support;
ABSTRACT
This paper examines relationships between the resources available to immigrant families and the amount parents are willing and able to save for their children's post-secondary education (PSE). We use data from Statistics Canada's 2002 Survey of Approaches to Educational Planning to compare immigrant and native-born PSE saving. The results indicate that income and asset wealth constrain PSE savings in some immigrant families. However, immigrants share with non-immigrants a set of parenting beliefs and practices that encourage both groups to invest in their children’s educational futures.
RÉSUMÉ
Cet article examine les relations entre les ressources disponibles aux familles immigrantes et le montant que les parents veulent et peuvent épargner pour les études postsecondaires (EPS) de leurs enfants. Afi n de comparer les épargnes pour les EPS des immigrants et des non-immigrants, nous avons eu recours aux données de l’Enquête sur les approches en matière de planifi cation des études, effectuée en 2002 par Statistique Canada. Les résultats révèlent que l’état de l’actif et des revenus freine l’épargne pour les EPS chez certaines familles immigrantes. Toutefois, les immigrants et non-immigrants partagent un ensemble de croyances et de pratiques parentales communes qui encouragent les deux différents groupes à investir dans l’avenir éducationnel de leurs enfants.
This paper reviews the use of online learning in higher education in Canada and internationally. The paper focuses on the following questions:
• What are the cost implications of a shift to online learning? Specifically, does a greater use of online instruction save institutions or systems money and, if so, under what circumstances?
• What do we know about the relationship between online learning and important variables
that are often considered when discussing the “quality” of an institution or of a system?
The methodology combines a review of published literature and an environmental scan of recent developments, recognizing the rapidly evolving nature of the subject matter.
The evidence reviewed suggests that, for a range of students and learning outcomes, fully online instruction produces learning that is on par with face-to-face instruction. The students most likely to benefit are those who are academically well prepared and highly motivated to learn independently.
Students who are not well prepared to learn at the postsecondary level or do not devote the necessary time to learning are less likely to benefit from online learning and may in fact do better in a face-to-face setting.
Many immigrant youth view postsecondary education (PSE) as an important, even essential, means of economic mobility and social integration (Cheung, 2007). Gaining access to a PSE program builds on a record of academic engagement and achievement in high school. There is, however, mounting evidence of considerable variability in the preferences, performance, and eventual post-high school (PHS) pathways of immigrant students (Anisef et al., 2008; Thiessen, 2009). Many high school graduates enrol in a college or university while others either delay PSE entry or move directly to the labour market and a significant number leave before graduating. The PHS pathways of immigrant youth, then, can involve transitions to the
postsecondary system, the labour market, or both. The bases for these decisions are complex and include personal characteristics, family resources, and community support factors as well as the individual’s school and classroom experiences (McAndrew et al., 2009).
Previous research on the high-school transitions of immigrant youth in Canada has several limitations (Boyd, 2008). First, studies on school achievement and educational aspirations of immigrants have compared 'immigrant' versus 'non-immigrant' groups. These studies have found few aggregate differences between those born in Canada and those born outside Canada. Such comparisons conceal significant variations among immigrant students that affect the likelihood of PSE participation. Second, PHS planning and preparation are made relatively early in adolescents' educational careers yet most studies have employed cross-sectional or retrospective designs that did not adequately consider the effects of important antecedents on students' PHS pathway choices. Third, previous comparative research has not considered differences in immigrant generational status. First generation immigrant youth1 are those born outside Canada while those considered to be second generation were born in Canada of immigrant parents. To the extent that the school experiences and PHS aspirations of each differ, it is important to distinguish first, second (and third) generations. This is especially the 1 Please note that this term should not be confused with ˜first generation students", which refers to those who are the first in their family to attend and/or complete PSE, regardless of immigration status.
2 – Post-High School Pathways of Immigrant Youth case in the Toronto District School Board (TDSB) where 42 per cent of students are foreignborn and 38 per cent are born in Canada of immigrant parents. Only 20 per cent of TDSB students have both parents born in Canada. These students comprise the third generation, sometimes referred to as the ‘third plus’ generation, and frequently employed as a reference group in comparative research. (Yau and O’Reilly, 2007).
In this paper we disaggregate the "˜immigrant" designation by source country (region-of-origin) and generational status to examine the PHS pathways of a cohort of TDSB youth who began high school (Grade 9) in September 2000 and were tracked through the high school system until Fall, 2006.
The specific purposes of the study were to:
1. Construct profiles of the various immigrant (and non-immigrant) groups comprising the 2000 TDSB cohort.
The elements of each profile include information on students, their school, and neighbourhood characteristics as well as the reported PHS pathways they followed between 2004 and 2006.
2. Predict PHS pathway choices based on this profile information.
The PHS pathway decisions predicted were defined by: (a) those respondents that confirmed university acceptance; (b) those that confirmed community college acceptance; (c) those that graduated high school but either did not apply to PSE or did not confirm an application; and (d) those that left high school early and did not apply toPSE.
The cultural and social composition of Ontario is undergoing dramatic change as a consequence of immigration. This is most obvious in its larger metropolitan areas, particularly Toronto. In many ways, Toronto is a precursor of the demographic change the rest of the province (and Canada) will experience within a few years as immigrant youth become the majority of the school-age population. Our aim in studying TDSB immigrant youth as they prepare for the transition from high school is to extend the literature on immigrant settlement and contribute to informed educational policy and practice.
It is generally understood that skills make critical contributions to Canada’s prosperity. However, there is uncertainty about precisely which skills are needed to thrive in tomorrow’s economy, how skills directly contribute to innovation and productivity, whether some skills are more connected to these goals than others, and whether there is an optimal combination of skills that fosters growth. Many skills are required to advance human knowledge and social and economic development. However, in a complex and uncertain global economy, science, technology, engineering, and mathematics (STEM) skills are in the spotlight, as countries aim to maximize their economic competitiveness and productivity. As a result, governments, policy-makers, educators, and business leaders are particularly concerned about how well equipped Canada is with the STEM skills needed to fulfil labour market demands and promote innovation.
As Canadaâ's youth consider their increasingly broad and complex array of post-secondary education (PSE) options, they are faced with potentially costly decisions. Moreover, they often do not have the information they need to make appropriate choices, which can negatively impact their participation and persistence in PSE. For many students, it is a challenge to choose, design and follow a post-secondary pathway to its conclusion without deviating from their original plan. Students are increasingly taking non-linear pathways through PSE. Some may need to relocate and attend a different institution. Many students may decide to change the focus of their study, while others may wish to change their program entirely. Some may shift their goals from academic to applied forms of study, or vice versa. However, the structures of post-secondary systems in our provinces, and the various mechanisms that bind them, do not always provide clearly apparent and unobstructed pathways for students, particularly for mobile students. These problems are exacerbated by shifting mandates, roles, and labels of institutions across the Canadian PSE sector.
Canada does not have a clear framework for understanding the many changes that have occurred within its PSE sector over the past 15 years. This monograph sets out to explain these changes, with a view to clarifying their potential effects on students’ comprehension of, and mobility through, the structures that comprise our current PSE landscape.
In the past, Canadian post-secondary education has been described as binary, a term that indicates the presence of two separate institutional sectors: public universities offering academic and professional programming at the degree-level; and public colleges providing diplomas and certificates in programs of a more technical or vocational nature. However, this conceptualization overlooks private post-secondary institutions and, as Marshall (2006) notes, significant growth in the number and types of degrees offered by a wider variety of Canadian post-secondary institutions over recent decades.1 As a result, the distinction between the university and college sectors has become increasingly blurred, and the nature of some Canadian post-secondary institutions is no longer made clear by their names. Canada's PSE sector is now characterized by a broad and complex mix of institutions for which a clear and comprehensive taxonomy has yet to be developed.
Evolutionary and legislative changes in many Canadian jurisdictions challenge the transparency of current Canadian post-secondary education vocabulary. Students’ ideas about which institutions offer which programs, and which programs lead to which opportunities, may not be aligned with these changes. It is arguable that Canadian PSE has become less transparent in recent years, exacerbating the potential that students make PSE decisions inappropriate to their aspirations. Issues of program choice and fit might be better addressed through the provision of a classification framework aimed at making Canadian PSE more transparent to its users.
ABSTRACT
As Canadian universities seek to attract more international students, there is a need to recognize and respond to the diversity within this group and to question the binary categories of domestic students and international students.
Relying primarily on 116 qualitative interviews with international undergraduates at the University of British Columbia, we utilize American students as a case study from which to explore the complex and blurred boundaries between these two categories. Americans resemble domestic students in some respects and international students in others, yet they are often less prepared to meet adaptational challenges because they have low expectations of cultural and institutional differences. We compare the experiences of Americans and international students from other countries, as well as other groups of students who fall between the cracks of the domestic and international student classifications. We argue that, by targeting services on the basis of these broad administrative categories, categories that were created for financial purposes, the university reduces the take-up of the very services students need.
RÉSUMÉ
À une époque où les universités canadiennes cherchent à attirer de plus en plus d’étudiants internationaux, il est nécessaire de reconnaître la diversité de ce groupe et d’agir en fonction de celle-ci. Cela demande de s’interroger sur la division binaire des étudiants entre les catégories « canadien » et « international ». En nous appuyant sur 116 entrevues qualitatives avec des étudiants internationaux en études de premier cycle à l’Université de la
Colombie-Britannique, nous entreprenons une étude de cas des étudiants américains, afin d’explorer la complexité et l’imprécision des frontières entre ces deux catégories. Sur certains points, le profil des étudiants américains est semblable à celui des étudiants canadiens, mais sur d’autres, il s’apparente plutôt à celui des étudiants internationaux. Pourtant, ces étudiants américains sont souvent moins prêts à faire face à des difficultés d’adaptation, car ils ne s’attendent pas à être confrontés à des différences culturelles et institutionnelles. Nous comparons les expériences des étudiants américains avec celles d’étudiants internationaux provenant d’autres pays, ainsi qu’avec celles d’autres groupes d’étudiants dont la situation ne correspond pas aux classifications « canadien » ou « international ». Nous soutenons que, quand les services d’aide ciblent les étudiants sur la base de vastes catégories administratives conçues pour des raisons financières, l’université contribue à limiter l’utilisation des services dont les étudiants ont précisément besoin.
ABSTRACT
Findings from biannual American College Health Association-National College Health Assessment surveys have highlighted the prevalence of depression, suicidal ideation, and attempted suicides on Canadian university campuses and the need for comprehensive suicide prevention programs. This article explores how one large western Canadian university has attempted to implement the comprehensive framework for suicide prevention developed by the Jed Foundation. Based on recommendations included in this framework, a multi-faceted suicide prevention strategy was developed, focusing on seven broad intervention
areas:
1) enhanced student connectedness and engagement;
2) increased community suicide awareness;
3) gatekeeper training;
4) collaborative identifi cation and treatment of depression;
5) specialized training in assessment and treatment of suicide;
6) increased accessibility to counselling services for at-risk students; and
7) enhanced crisis management policy and procedures. This article reviews relevant empirical support for these seven intervention domains, provides examples of initiatives in each domain, and identifi es implications for best practice post-secondary policy.
RÉSUMÉ
Les résultats des sondages de la « National College Health Association» soulèvent la prévalence de la dépression, des pensées suicidaires, et des tentatives de suicide parmi les étudiants des universités canadiennes et le besoin de programmes compréhensifs de prévention du suicide. Dans cet article, les auteurs décrivent l’implantation, par une université à vocation de recherche de l’ouest canadien, d’un encadrement globale voué à la prévention du suicide développé par la Fondation Jed. D’après les recommandations de la Fondation Jed, l’approche multilatérale de la prévention du suicide englobe sept dimensions d’interventions :
1) une hausse d’engagement des étudiants dans les activités universitaires et parmi les communautés étudiantes ;
2) une sensibilisation augmentée par rapport à la prévention du suicide ;
3) la formation du personnel « fi ltre» dans l’institution ;
4) une approche collaborative à l’identifi cation et le traitement de la dépression ;
5) une formation spécialisé en identifi cation et traitement du suicide ;
6) un meilleur accès des étudiants à taux de risques relevées aux services
d’assistance psychologique ; et,
7) un enrichissement des politiques
et procédures concernant la gestion des risques. Dans cet article, les auteurs résument les données appuyant les interventions décrites ci-dessus, offrent des exemples des initiatives dans chacune des dimensions listées et proposent les implications pour le renforcement des compétences universitaires dans ces domaines.
Cheryl A. Washburn
University of British Columbia
Michael Mandrusiak
Adler School of Professional Psychology
Vancouver, BC
Abstract
Increasingly, students are seeking transfer from college to university educational programs. This challenges universities to assess the effectiveness of transfer policies and also challenges colleges to prepare students for continued education. This paper reviews the various transfer procedures used by Canadian universities, barriers experienced by students seeking
transfer, and strategies for improving the transfer process. The authors propose the use of learning outcomes, which identify student knowledge and skills following an educational experience, to develop block transfer strategies that ease student transfer between educational programs.
Résumé
Les étudiants cherchent de plus en plus à transférer leurs projets d’études collégiales vers un programme universitaire. Les universités doivent donc relever le défi d’évaluer l’efficacité de leurs politiques de transfert, tandis que les collèges doivent réfléchir sur la façon de mieux préparer leurs étudiants aux programmes de formation continue. Le présent article passe en revue les diverses procédures utilisées par les universités canadiennes, les obstacles que doivent surmonter les étudiants cherchant à effectuer un transfert et les stratégies d’amélioration du processus de transfert. Les auteurs proposent l’utilisation de résultats d’apprentissage, qui identifient les connaissances et les compétences acquises par les étudiants d’un
programme donné, afin d’élaborer des stratégies générales qui faciliteront le transfert d’étudiants entre programmes éducatifs.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-
step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
For most educators, writing a philosophy of teaching statement is a daunting task. Sure they can motivate the most lackadaisical of students, juggle a seemingly endless list of responsibilities, make theory and applications of gas chromatography come alive for students, all the while finding time to offer a few words of encouragement to a homesick
freshman. But articulating their teaching philosophy? It’s enough to give even English professors
a case of writer's block.
Traditionally part of the teaching portfolio in the tenure review process, an increasing number of higher education institutions are now requiring a philosophy of teaching statement from job applicants as well. For beginning instructors, putting their philosophy into words is particularly challenging. For one thing they aren’t even sure they have a philosophy yet. Then there's the added pressure of writing one that’s good enough to help them land their first teaching job.
This Faculty Focus special report is designed to take the mystery out of writing teaching philosophy statements, and includes both examples and how-to articles written by educators from various disciplines and at various stages of their professional careers.
Some of the articles you will find in the report include:
• How to Write a Philosophy of Teaching and Learning Statement
• A Teaching Philosophy Built on Knowledge, Critical Thinking and Curiosity
• My Teaching Philosophy: A Dynamic Interaction Between Pedagogy and Personality
• Writing the “Syllabus Version†of Your Philosophy of Teaching
• My Philosophy of Teaching: Make Learning Fun
As contributor Adam Chapnick writes, “There is no style that suits everyone, but there is almost certainly one that will make you more comfortable. And while there is no measurable
way to know when you have got it ‘right,’ in my experience, you will know it when you see it!â€
In the traditional college classroom today, faculty and students arrive with a certain set of expectations, shaped largely by past experiences. And although students may need the occasional (or perhaps frequent) reminder of what’s required of them, there’s usually something very familiar about the experience for both faculty and students alike. In the online classroom, an entirely new set of variables enters the equation. It’s a little like trying to drive in a foreign country. You know how to drive, just like you know how to teach,but it sure is hard to get the hang of driving on the left side of the road, you’re not quite sure how far a kilometer is, and darn it if those road signs aren’t all in Japanese. This special report explains the “rules of the road” for online teaching and learning and features a series of columns that first appeared in the Distance Education Report’s “Between
the Clicks,” a popular column by Dr. Lawrence C. Ragan, Director of Instructional Design and Development for Penn State’s World Campus.
The articles contained in the report will help you establish online instructor best practices and expectations, and include the following principles of effective online teaching:
• Show Up and Teach
• Practice Proactive Course Management Strategies
• Establish Patterns of Course Activities
• Plan for the Unplanned
• Response Requested and Expected
• Think Before You Write
• Help Maintain Forward Progress
• Safe and Secure
• Quality Counts
• (Double) Click a Mile on My Connection
These principles, developed at Penn State’s World Campus, outline the core behaviours of the successful online instructor, and help to define parameters around the investment of time on part of the instructor. In his articles, Ragan identifies potential barriers and limitations to online learning, and specific strategies to assist instructors in achieving the performance expectations.
Abstract: This article describes the consequences for workplace e-learning of viewing organisations as political systems. Organisations tend to stratify, and potential conflicts develop between “top-down†or designer-generation of workplace systems, and “bottom-up†or learner- and practice-based approaches. The differences in the objectives, procedures, tacit knowledge and conceptions of the value of workplace e-learning between these orientations have led to conflicts that have damaged real e-learning projects in the past. Some cases from the literature are analysed to support this point. However, other examples show how these tensions may also be turned into opportunities for communication, learning and collaborative design by including a measure of operational proximity and organisational citizenship behaviour in workplace e-learning design. It is suggested that through initiatives like these, designer-generation and learner-generation of context may act as complementary checks or balances, each helping compensate for the deficits of the other, thus improving workplace e-learning effectiveness.
Keywords: workplace e-learning; professional development; learner-generated contexts; communities of practice (CoPs); conflict; co-ordination
THE REPORT
Immigrants will represent nearly 100 per cent of net labour market growth in Canada by the year 2011.1 More than ever, employers recognize the need to effectively integrate immigrants into the workplace and they seek solutions to leverage the talents and contributions immigrants bring to the Canadian economy.
From January to March 2009, Colleges Ontario and 12 colleges consulted with employers, ethno-cultural business organizations, business associations and unions to find out their views on employing immigrants and how colleges can support the transition of immigrants to the province’s workforce. Input was obtained through a variety of formats including facilitated round-table discussions, one-on-one dialogues, and an online questionnaire. The purpose of these consultations was to obtain advice from employers on how colleges can better address language needs for the workplace and support immigrant integration.
Colleges engaged in discussions with 218 organizations. These organizations represented a wide cross-section of large, medium and small businesses in five industry sectors that included health care, hospitality, science and technology, construction and manufacturing. Many of these organizations were interested in participating because they understand the valuable role of immigrants in helping companies respond to current labour and consumer market realities.
This report presents the findings from these consultations, offering a snapshot of the experiences of the participants, and outlining some suggestions on how colleges can play an even greater role in effectively integrating immigrants into the workplace.
CONSULTING WITH EMPLOYERS
As part of the Language Skills for the Workplace2 project funded by the federal government, colleges had an opportunity to hold discussions with employers on language needs and immigrant integration. Participants were asked about:
• their experiences in the recruitment, hiring, retention and promotion of immigrants
. training, education and development priorities in the workplace • occupation-specific and workplace-specific language needs
. ways that colleges can effectively help employers in the integration of immigrants
into employment.
Colleges held discussions with their local employer community and Colleges Ontario contacted larger provincewide employers and associations. There were 218 unique organizations that participated: 198 employers, 17 associations and three unions (See Appendix for list of participants). Employers from a broad range of sectors were invited to participate. Approximately 60 per cent of participants were from small- and medium-sized businesses and 40 per cent were large employers (employers with more than 500 employees).