Online Student Engagement Tools and Strategies
Most online students, even those who are successful, will tell you it takes an extra dose of motivation to stay on top of their assignments compared to the traditional classroom. In fact, the anytime/anywhere convenience of online learning sometimes makes it too convenient … to procrastinate, forget about, and become otherwise disengaged. No wonder online courses have an attrition rate that’s 10 – 20 percent higher than their face-to-face counterparts.
For faculty teaching in the online classroom, this reality underscores the importance of having activities that build student engagement and help create a sense of community among their geographically dispersed students.
Online Student Engagement Tools and Strategies features 11 articles pulled from the pages of Online Classroom and provides practical advice from online instructors who recognize the value of engagement and its role in student retention and success.
Here are just a few of the articles you will find in this report:
• Engaging Students with Synchronous Methods in Online Courses
• Indicators of Engagement in the Online Classroom
• Teaching Online With Errol: A Tried and True Mini-Guide to Engaging Online Students
• Engage Online Learners with Technology: A Free Tool Kit
• Promoting Student Participation and Involvement in Online Instruction: Suggestions from the Front
In short, this special report explains how adjustments in tone, technology, teaching presence and organization can bring positive changes to student learning.
Social media, when used in a corporate setting, represents a balancing act of rewards and risks for IT, business and senior management in virtually any organization or industry:
• Rewards in the context of new business opportunities that can be created, the competitive differentiation that a company can enjoy from intelligent use of social media, the ability to build customer loyalty, and the new channels of communications that open up with current and prospective customers. Risks from the inappropriate content that can be posted on social media sites, the malware that can enter a network through short URLs or phishing attacks, and the failure to retain
important business records posted on social media. In short, although social media is a relatively new communication and information management channel relative to more traditional tools like email or instant messaging, the same fundamental
management requirements apply: social media must be monitored for malware and inappropriate content, and relevant business records sent through social media must be retained and easily accessible for as long as necessary.
KEY TAKEAWAYS
There are four important points made in this white paper:
Social media management – by virtue of the sheer numbers of social media users and the importance of the applications for which the technology is used – cannot be ignored by corporate decision makers.
Social media creates a number of potential risks for firms of any size and across all industries. These risks are focused primarily on a) the ingress of malware that could wreak financial or other havoc in an organization; b) the potential for employees to post content that could harm their employer; and c) not retaining business records that must be preserved to satisfy legal, regulatory or other obligations. Any organization – whether or not it sanctions the use of social media must develop detailed policies focused on how and when social media can and cannot be used. The technologies exist to monitor and archive social media content in a way that can minimize corporate risk – every organization should evaluate and deploy technologies that will meet their requirements.
As Canada confronts growing competition throughout the world, the human resources supporting our business enterprises are becoming ever more important.
Canadian businesses began to report serious problems finding the workers they needed as the Canadian economy slowly grew out of the recession.
The evidence is clear. The demographic shift resulting in retirements, a deepening shortfall of skilled workers and the growing mismatch between the skills needed and those available has evolved into a skills crisis. The Canadian economy faces a deep structural problem.
2012 has been the tipping point for many Canadian businesses confronting skills and labour shortages. A critical issue that had been hidden by the recession is now fully apparent.
RBC Economics Research depicts the overall gap that will develop as the number of workers available is outpaced by those needed over the next 20 years.
While the most traditional metric, Gross Domestic Product (GDP), measures all goods and services produced by a country, it has two critical shortcomings. First, by focusing exclusively on the economy, GDP fails to capture areas of our lives that we care about most like education, health, environmental quality, and the relationships we have with others. Second, it does not identify the costs of economic growth — like pollution.
To create a robust and more revealing measure of our social progress, the Canadian Index of Wellbeing (CIW) has been working with experts and everyday Canadians since 1999 to determine how we are really doing in the areas of our lives that matter most. The CIW measures overall wellbeing based on 64 indicators covering eight domains of vital importance to Canadians: Education, Community Vitality, Healthy Populations, Democratic Engagement, Environment, Leisure and Culture, Time Use, and Living Standards. The CIW’s comprehensive index of overall wellbeing tracks progress provincially and nationally and allows comparisons to GDP.
Comparing the CIW and GDP between 1994 and 2010 reveals a chasm between our wellbeing and economic growth both nationally and provincially. Over the 17-year period, GDP has grown almost four times more than our overall wellbeing. The trends clearly show that even when times are good, overall wellbeing does not keep up with economic growth and when times are bad, the impact on our wellbeing is even harsher. We have to ask ourselves, is this good enough?
In this special white paper based upon the Speak Up 2011 national !ndings, Project Tomorrow has partnered with DreamBox Learning to explore a new concept in the use of technology to personalize learning—intelligent adaptive learning™. With intelligent adaptive learning, every action that a student makes while working in a specially designed instructional technology software program is captured, including right and wrong answers, length of time in making decisions and the student’s individual decision-making strategies. The program typically analyzes about 48,000 pieces of information on a single student in a single hour to continuously adjust the student’s learning path. By synthesizing such fine=grained data, the program is able to continuously place students appropriately in lessons with the “just right” amount of difficulty, scaffolding, sequencing and hints, tailored especially to that student’s unique needs. The result is literally millions of individualized learning paths that ensure a high degree of personalized instruction for students as well as a wealth of assessment data that teachers can use to better tailor classroom instruction to their students.
While personalized learning as an important educational concept is not new, the ability to harness technological advancements as demonstrated with intelligent adaptive learning is a significant breakthrough concept for the classroom.
What will the landscape of international higher education look like a generation from now? What challenges and opportunities lie ahead for universities, especially “global” research universities? And what can university leaders do to prepare for the major social, economic, and political changes—both foreseen and unforeseen—that may be on the horizon? The nine essays in this collection proceed on the premise that one way to envision “the global university” of the future is to explore how earlier generations of university leaders prepared for “global” change—or at least responded to change—in the past. As the essays in this collection attest, many of the pat-terns associated with contemporary “globalization” or “internationalization” are not new; similar processes have been underway for a long time (some would say for centuries).1 A comparative-historical look at universities’ responses to global change can help today’s higher-education leaders prepare for the future.
This report analyzes the policies, laws, and regulations governing post-secondary education (PSE) and skills in Canada. It is one of three foundational studies by The Conference Board of Canada’s Centre for Skills and Post-Secondary Education. The report strives to understand and make sense of past efforts, including successes and failures, and to identify priority areas for action on policies, laws, and regulations reform that will lead to future, ongoing success in the skills and PSE environment.
How much of a difference does it make whether a student of a given academic ability enters a more or a less selective four-year college? Some studies claim that attending a more academically selective college markedly improves one’s graduation prospects. Others report the reverse: an advantage from attending an institution where one’s own skills exceed most other students.
Using multilevel models and propensity score matching methods to reduce selection bias, we find that selectivity does not have an independent effect on graduation. Instead, we find relatively small positive effects on graduation from attending a college with higher tuition costs. We also find no evidence that students not attending highly selective colleges suffer
reduced chances of graduation, all else being equal.
KEYWORDS: college selectivity, graduation, selection bias, propensity score matching, tuition
The time for meaningful transformation in Ontario’s postsecondary system is now. To meet the needs of the emerging
economy, reform must focus on innovation and applied learning that vaults our province ahead of its competition in creating the best-educated, best-prepared workforce in the world. Composed of distinct but equally valued and complementary partners, Ontario’s transformed postsecondary system will ensure that all students can reach their full potential through a broad array of theoretical and applied learning opportunities. Colleges will continue to be student focused, specializing in applied learning that leads to good jobs for graduates, addresses labour market needs and affords access to the broadest possible population. Colleges and universities will offer a range of credentials within their systems and collaborate on a multitude of programs that
offer students the best of both. Expanded pathways will give students the opportunity to customize their post-secondary
experience to match their interests. Online and blended learning, married to leading-edge technology, will enable students
to learn anywhere, anytime, and in ways best suited to their learning styles. Students will be better prepared than ever before to meet the demands of the economy, and they will achieve their goals faster and at less cost.
Workforce development issues have come to the forefront of national discussions as the country continues its recovery from the Great Recession. In this shifting economy, one way that job seekers, students and workers may improve their opportunities is by earning credentials. Colleges, states and the federal government have traditionally tracked the attainment of bachelor’s and associate’s degrees, but recent research suggests that there are other types of credentials that matter to employers. One-quarter of adults in the United States had a non-degree credential in fall 2012, and full-time workers with these credentials have higher median earnings than those without, according to a report released in January 2014 by the U.S. Census Bureau.1 The report shows that non-degree credentials are an important part of the labor market.
Walk into any college classroom and you’ll likely see some students concentrating intently on their note taking or on watching the instructor’s presentation. You’ll also likely see some students texting on their phones, checking Facebook
on their laptops or whispering with their neighbors. And perhaps some students have that distant look of daydreaming or the droopy head that signals a nap.
All of these behaviors reflect what students have come to expect while in the classroom: slide after slide of content, with barely enough time to write it all down, much less understand it on the spot. Even raising a hand for clarification can sometimes be out of the question if the instructor has already moved on or if a student is too embarrassed to ask in front of the entire class. And so students cope by either scrambling to keep up during class or by tuning out and hoping to catch up on the content later.
What is good learning? That may be a subjective question. But it's likely that many educators would give answers that fall in the same ballpark'sstudents collaborating and discussing ideas, possible solutions project-based learning, designed around real world contexts connecting with other students around the world, on topics of study immersing students in a learning experience that allows them to grapple with a problem, gaining higher-order thinking skills from pursuing the solution
To many educators, these notions are music to their ears. Would it seem terribly strange then to hear that students indeed are doing these things regularly outside of their classrooms? While Timmy or Susie may not be running home from school saying, “What fun, deeply-engaging learning experience can we do today?, they are engaging with new technologies that provide them with the same opportunities. Every day, many students are spending countless hours immersed in popular technologies such as Facebook or MySpace, World of Warcraft, or Sim City which at first glance may seem like a waste of time, and brain cells. But these genres of technologiesSocial Networking, Digital Gaming, and Simulations deserve a second, deeper, look at what is actually going on.
Much has been written about the challenges of teaching an online course. While not discounting
the unique (and sometimes frustrating) aspects of the online learning environment, it could be said that, despite the numerous differences, many of the same course management strategies that are essential to success in a traditional classroom also apply in the online classroom. These strategies include the importance of a strong syllabus, clear directions, well-organized materials, and timely feedback.
Of course, the big challenge for online instructors is that the very nature of online education amplifies the importance of properly addressing these management issues, while throwing a few more additional obstacles into the mix. Choosing the right communication tools and protocols, addressing technology problems, managing student expectations, and building community are just some of issues that can stretch online instructors to the breaking point.
11 Strategies for Managing Your Online Courses was created to help online instructors tackle many of the course management issues that can erode the efficiency and effectiveness of an online course. It features 11 articles pulled from the pages of Online Classroom, including:
• Syllabus Template Development for Online Course Success
• The Online Instructor’s Challenge: Helping ‘Newbies’
• Virtual Sections: A Creative Strategy for Managing Large Online Classes
• Internal or External Email for Online Courses?
• Trial by Fire: Online Teaching Tips That Work
• The Challenge of Teaching Across Generations
It’s important to keep in mind that you’re not the only one who may be a little anxious about going online. Students often have anxiety when taking their first online course. It’s up to you to help them feel more confident and secure, all the while keeping your workload at a manageable level. The course management tips in this report will help.
The proportion of adults in Canada with a post-secondary education is the highest among all OECD countries, and the cost of that education is roughly double the OECD average. Yet, more and more of those degree holders fall behind in the earnings scale. The share of Canadian university graduates who make less than half the national median income is the largest among all OECD countries. Sure, on average it pays to get a post-secondary education, but with the education premium narrowing, the number of low-income outliers is rising. And despite the overwhelming evidence that one’s field of study is the most important factor determining labour market outcomes, today’s students have not gravitated to more financially advantageous fields in a way that reflects the changing reality of the labour market.
The past few years have ushered in more strident calls for accountability across institutions of higher learning. Various internal and external stakeholders are asking questions like "Are students learning what we want them to learn?" and "How do the students' scores from one institution compare to its peers?" As a result, more institutions are looking for new, more far-reaching ways to assess student learning and then use assessment findings to improve students' educational experiences.
However, as Trudy Banta notes in her article An Accountability Program Primer for Administrators, “just as simply weighing a pig will not make it fatter, spending millions simply to test college students is not likely to help them learn more.” (p. 6)
While assessing institutional effectiveness is a noble pursuit, measuring student learning is not always easy, and like so many things we try to quantify, there’s much more to learning than a number in a datasheet. As Roxanne Cullen and Michael Harris note in their article The Dash to Dashboards, “The difficulty we have in higher education in defining and measuring our outcomes
lies in the complexity of our business: the business of learning. A widget company or a fast-food chain has clearly defined goals and can usually pinpoint with fine accuracy where and how to address loss in sales or glitches in production or service. Higher education is being called on to be able to perform similar feats, but creating a graduate for the 21st century workforce is a very
different kind of operation.” (p. 10)
This special report Educational Assessment: Designing a System for More Meaningful Results features articles from Academic Leader, and looks at the assessment issue from a variety of different angles. Articles in the result include:
• The Faculty and Program-Wide Learning Outcome Assessment
• Assessing the Degree of Learner-Centeredness in a Department or Unit
• Keys to Effective Program-Level Assessment
• Counting Something Leads to Change in an Office or in a Classroom
• An Accountability Program Primer for Administrators
Whether you’re looking to completely change your approach to assessment, or simply improve the
efficacy of your current assessment processes, we hope this report will help guide your discussions
and eventual decisions.
Rob Kelly
Editor
Academic Leader
New Faculty Orientations in Improving the Effectiveness of University Teaching.’ In the earlier published report, attention was directed at New Faculty Orientation (NFO) programs offered across Ontario’s twenty publicly-funded universities. The survey-derived data presented in the first report provide insights into the composition, strengths and drawbacks of the range of services offered to foster the pedagogical development of Ontario’s university faculty.
The purpose of this second report is to inquire into the availability of NFO programs across Ontario’s 24 publicly-funded community colleges.1 As in the first report, research presented herein is derived from an online survey instrument. Also like its counterpart, the present paper draws on survey-derived data in order to extend beyond questions about the prevalence of NFO programs in Ontario’s community college sector to also include discussion of more general teaching development services offered to faculty working within Ontario’s publicly-funded community colleges.
CACUSS is pleased to support the second edition of this guide to “Researching Teaching and Student Outcomes in Postsecondary Education.”
The first edition was a useful resource for our members in working collaboratively to understanding academic and co-curricular learning in postsecondary contexts. The guide offers an accessible introduction to the issues and techniques in conducting research and we believe that it is a good resource for student affairs staff who are considering a research project to measure outcomes in their departments, programs, or campus.
Student affairs professionals are involved in various research and assessment projects seeking to understand the student experience. We are asked more and more frequently to provide evidence of how our work impacts student learning, wellbeing, development and success rates. In addition, the need to refine programs, build outcomes-based plans and engage with faculty on academic initiatives to support student success also persists.
We congratulate the authors and collaborators on their work in updating this useful tool.
Responding to trends in research, National Survey of Student Engagement (NSSE) institutional data and curriculum renewal processes, several recent initiatives at the University of Toronto focus on the complementary role of the teaching assistant (TA) as part of a teaching team. Particularly, these initiatives focus on the establishment of learner-centred environments, support for deep student learning, and the development of core skills and competencies for both undergraduate and graduate students.
This study examined the influence of two teaching assistant (TA) models – the Advanced University Teaching Preparation Certificate (AUTP), offered by the University of Toronto’s Teaching Assistants’ Training Program (TATP), Centre for Teaching Support & Innovation, and the Writing Instruction for TAs (WIT) Program, offered in the Faculty of Arts & Science. Both of these TA models aim to improve undergraduate student learning by ensuring that TAs are integral members of the teaching team and that they receive sufficient training and guidance in order to effectively support deep student learning. Both of these TA models utilize peer training as a core dimension.
This report analyzes the economic impact of post-secondary education (PSE) in Canada. It is one of three foundational studies by The Conference Board of Canada’s Centre for Skills and Post-Secondary Education. The report considers three kinds of economic impact: spending in the economy (either directly by PSE institutions or indirectly through tourism and other channels), human capital formation, and intellectual capital formation. The report develops a bottom-up approach to understanding impacts, from the PSE institutions to the broader economy.
As video-based instructional materials become available to distance learners to learn practical skills at a distance, it is important to assess the instructional effectiveness of these materials and to understand how students respond to them. This paper is the second part of a larger exploratory study that assessed the instructional effectiveness of video-based instructional materials for teaching distance learners practical skills in block-laying and concreting and how learners respond to these instructional materials. Specifically, this paper aims to assess learners’ acceptance and satisfaction with the materials. It also aims to determine whether levels of learner satisfaction and acceptance differ according to study centres. Data were collected from 71 respondents at three study centres using a self-completion questionnaire comprising 17 Likert-type items. The data were analyzed using descriptive statistics, ANOVA, and Scheffe’s post hoc test at a 0.05 level of significance. Learners appeared positive about their learning experiences with the use of video-based instructional materials to learn practical skills at a distance as they rated highly all the items assessing their acceptance and satisfaction. Results of item-by-item ANOVA regarding learner acceptance indicated that the respondents, categorized according to study centres, exhibited similar levels of acceptance for nine of the ten items. For learner satisfaction, there were no statistically significant differences for six of the seven items. Thus, learners of different study centres exhibited about the same level of acceptance and satisfaction.
Keywords: Block-laying and concreting; distance learning; learner acceptance; learner satisfaction; technical and vocational education and training (TVET); technology acceptance model (TAM); video-based instructional materials International Review of Research in Open and Distance Learning
Vol. 12.5 June – 2011
Assessment of Learner Acceptance and Satisfaction with Video-Based Instructional Materials for Teaching Practical Skills at a Distance
Francis Donkor, University of Education, Winneba, Ghana