Since 1987, the Canadian Association of University Business Officers (CAUBO) has celebrated the administrative achievements of our members through the Quality & Productivity (Q&P) Awards Program. The simple concept of sharing good ideas has grown
into an established best practices program that celebrates the successes of our members and provides a venue for spreading the word.
CAUBO promotes the professional and effective delivery of services and administration of resources in all facets of higher education. This annual awards program is designed to recognize, reward and share achievements of administrators in the introduction of new services, improvement in the quality of services provided, and the management of human, financial, and
physical resources.
Depuis 1987, L’Association canadienne du personnel administratif universitaire (ACPAU) souligne les bons coups de ses membres par l’entremise du programme des prix de la qualité et de la productivité. Le concept de départ, qui consistait à
communiquer de bonnes idées, a germé; aujourd’hui, il s’agit d’un programme bien établi qui réunit des pratiques exemplaires, met en valeur les réussites de nos membres et constitue un moyen de diffuser ce savoir.
L’ACPAU s’occupe de promouvoir la prestation professionnelle de services et l’administration effice de ressources dans toutes les facettes de l’enseignement supérieur. Le programme des prix de la qualité et de la productivité vise à récompenser et à faire connaître chaque année les réalisations des administrateurs universitaires, que ce soit pour l’introduction de nouveaux services, l’amélioration de la qualité des services fournis, ou encore la gestion des ressources humaines, financières
ou physiques.
A revolution is occurring in our nation’s schools, and it’s all about the role of technology and the shift from paper and textbooks to digital content. Smartphones,laptops, tablets, e-readers, social media and interactive whiteboards are infiltrating classrooms and changing the way learning happens. Technology makes school fun for kids and inspires collaboration, creativity and selfdirected learning. Apple’s iPad textbook announcement in early 2012 will undoubtedly encourage a new level of innovation, with follow-on offerings from other high-tech companies and publishers.
In many school districts, this revolution is more of an evolution — but digital teaching is where our future is headed; how you plan to get there could make all the difference in the results for your faculty and students. The right strategy incorporates not only adopting the optimal content providers and hardware platforms for your student population, but devising an A to Z approach for the underlying technology infrastructure.
This paper will discuss how this digital shift at K-12 schools and community colleges will impact IT decisions, particularly as it relates to wireless networks. Wireless technology is quickly evolving to better meet the needs of schools from a cost, functionality and management perspective.
Importantly, the right wireless strategy helps schools successfully deliver on the promise of digital education.
PROLOGUE
What sources and resources do college students utilize to assist them in the transfer process? What factors influence students’ transfer decisions? What information do students possess about transfer and of what quality is the transfer information students receive? This investigation interviews students of two-year College of Applied Arts and Technology (CAAT) and Institute of Technology and Advanced Learning (ITAL) programs in the province of Ontario, Canada who identify intentions to transfer to university within their first semester in college. Grounding all analysis in Spence (1973), Akerlof (1970) and Stiglitz’s (1990) work on asymmetric information, adverse selection and signaling, this study examines students' knowledge of transfer and their attainment of that knowledge. Policy recommendations for the further development of transfer assistance mechanisms and timing of implementation are provided.
Keywords: transfer credit; seamless education; asymmetric information; signalling.
PROLOGUE
Quelles sources et ressources les étudiants de collège utilisent-ils pour faciliter leur transfert ? Quels sont les facteurs qui influencent leur décision d’être transférés? Quelles informations possèdent-ils sur les transferts, et quelle est la qualité de ces informations ? Cette enquête interroge des étudiants de deuxième année du Collège d’arts appliqués et de technologie (CAAT) et de l’Institut de technologie et d’enseignement supérieur (ITAL) ; ces collèges offrent des programmes de deux ans dans la province de l’Ontario, au Canada pour identifier les décisions des étudiants d’être transférés dans une université durant leur premier semestre au collège. Fondée sur l’analyse de Spence (1973), d’Akerlof (1970) et de Stiglitz (1990) sur l’information asymétrique et les sélections erronées, elle signale les connaissances que les étudiants ont du transfert et comment ils les ont acquises. Le texte fournit des recommandations sur la politique à suivre pour développer davantage les mécanismes d’aide au transfert et le choix du moment de l’effectuer. Mots clés: crédit de transfert, éducation continue, information asymétrique, signaler
The Ontario Association of Career Colleges (OACC) is eager to work with the Ontario Government to help shape the vision that is in the best interests of all Ontarians, and we strongly endorse the principle that “Increased innovation in the PSE sector will improve student learning options, meet the needs of lifelong learners, enhance quality, and ensure the long-term financial sustainability of the sector”. By working side-by-side, the Ontario government and all education stakeholders – public and private – can build a world-class postsecondary education system. Career Colleges are an integral component in the
continuum of the province’s postsecondary system and are well positioned to inform the government’s consultations and actively address the challenges associated with developing a highly skilled, globally competitive labour force in communities across the province.
The modernization and increased productivity that are essential to Ontario’s postsecondary system and the economic prosperity of the Province must recognize the value of, and optimally integrate all four pillars of program delivery – Career Colleges, Community Colleges, Universities, and Apprenticeship Programs. If Ontario is to keep pace globally, we must develop strategic policies and mechanisms that support the Career College sector’s potential to contribute to the province’s economic well-being.
The Career College sector in Ontario currently offers more than 5,000 programs at over 600 campuses in 70 communities. It employs 12,000 staff, and annually produces approximately 50,000 skilled graduates at a minimal cost to taxpayers, due to the fact that Career Colleges receive no direct operating funds from the government. By choosing to study at Career Colleges, those 50,000 graduates save taxpayers more than $1 billion per annum. At the same time, the Career College sector generates
more than $94 million in business and payroll taxes. The sector is efficient, productive, flexible, innovative and accountable. It is able to shape and expand its programming to quickly adjust to market forces, thereby complementing the educational offerings of the other three pillars.
Executive Summary
The significance of literacy for postsecondary success has been demonstrated in numerous
research reports showing that attrition and underachievement are strongly linked to low levels of language proficiency (Jennings and Hunn, 2002; Perin, 2004). It has also been shown that Canadian adults with lower literacy levels have significantly lower employment rates and incomes, higher rates of unemployment, and are less likely to be engaged in their community than Canadian adults with higher literacy levels (Statistics Canada, 2005). On a national scale, literacy is a key factor in economic growth, productivity and innovation (Coulombe, Tremblay and Marchand, 2004).
Graduating over 71,000 students per year (MTCU, 2011), colleges play a central role in preparing Ontario adults with varying literacy levels for the labour force. A recent review of literacy-related practices at Ontario’s colleges demonstrated that there is currently a wide range and diversity of activities and models being used to address the language needs of students (Fisher and Hoth 2010). Without the appropriate supports, literacy and language challenges are barriers that prevent students from achieving success in their chosen program of study and subsequent career. All post-secondary institutions struggle with finding workable models to support these students, yet there has been little rigorous research evaluating the effectiveness of various remediation approaches (Levin and Calcagno 2008).
In fall of 2008, George Brown College piloted an innovative remedial approach in the Practical Nursing program that targets reading, writing, speaking and listening skills while integratingcontent from select core courses, termed the Communications Adjunct Model (CAM). The goal of this research project was to assess the impact of CAM on adult learners with diverse remedial
English language needs in order to provide important lessons for post-secondary institutions. To assess the program’s effectiveness, the academic performance of students placed in CAM was examined in relation to two comparison groups. The first comparison group consisted of students in the same cohort as the CAM group (2008/2009) who were not placed in CAM. The second comparison group included students from two academic years prior to the introduction of CAM (2005/2006 and 2006/2007) who fell below the entrance score cut-offs for selection into the adjunct program.
The analysis undertaken suggests that CAM did not have a strong effect on overall grade performance (GPA). While two out of the four evaluations of the effectiveness of the program showed that CAM had a positive effect on students’ GPA, the results were weak and did not prove to be reliable across comparison groups. It is important to remember, however, that the analysis assessed the impact of CAM solely on GPA performance. CAM has a number of additional objectives, such as general language skill development, that would require additional data collection and analysis to better determine the effectiveness of the program. Nonetheless, there are many important learnings that can be gleaned from the project based on George Brown
College’s experience of developing and administering CAM.
Ontario is Canada's largest provincial destination for immigrants. Language barriers, lack of recognition for foreign credentials and lack of work experience in Canada prevent many from gaining employment in their field of expertise. There is an urgent and growing need for occupation-specific language training in Ontario. Immigrants cannot apply their experience, skills and knowledge without the level of language proficiency needed in the workplace, but there are not enough language training opportunities to meet their needs. Shortages of skilled workers in many sectors will increasingly hinder Ontario’s economic prosperity. This report presents the results of a project undertaken by Colleges Ontario and funded by Citizenship and Immigration Canada to examine existing occupation-specific language training in Ontario colleges. It identifies gaps and opportunities for occupation-specific language training and provides input on guidelines for moving toward a province-wide framework for college delivery of occupation-specific language training.
Participants in college-delivered occupation-specific language training will have obtained language proficiency at Canadian Language Benchmark (CLB) levels 6 to 8 and need to acquire occupation-specific language skills and knowledge. These may include individuals who are employed or unemployed, who are pursuing career or vocational training, or who need to acquire the language levels required for higher-level occupation-related language programs.
Ontario’s colleges are experienced in meeting the language needs of immigrants, and are developing increasing expertise in designing and delivering occupation-specific language training. Ontario colleges are a visible first point of entry for new Canadians seeking information on pathways to employment, credential and skills assessment, language training in English and French, upgrading their skills and knowledge, and postsecondary education and training.
Ontario’s colleges currently serve many landed immigrants and refugees. The changing demographic of college enrolment has provided the impetus to examine the language needs of students who are newcomers. Colleges are actively engaged in immigrant-related initiatives, such as Colleges Integrating Immigrants to Employment (CIITE), that provide opportunities to
link with college-delivered language training.
Information for this report was collected from the 24 Ontario colleges through a comprehensive consultative process that included in-depth interviews, follow-up and a one-day workshop. Colleges Ontario worked closely with the Colleges of Ontario Network for Education and Training (CON*NECT) and CIITE. Supplementary information was gathered through online research into OSLT activity at other Canadian colleges and universities. Consultations were held with the Ontario Regional LINC Advisory Committee (ORLAC). A working group was convened to provide guidance to Colleges Ontario and helped shape the consultations and research. The college sector in Ontario is made up of 24 independent colleges. Colleges actively collaborate on a wide range of initiatives, but each college brings its unique perspective to the delivery of education and training in Ontario.
Over the past decade or so, the bachelor’s degree has undergone major changes in much of the world. The most important set of changes was brought on by the adoption, across Europe,
of the Bologna Process. This led not only to the introduction of bachelor’s degrees in countries where no such qualification had previously existed, but also to a pan-continental harmonization (more or less) of the length of the degree, at three years. More recently, a number of universities in the United States – where a four-year degree has been sacrosanct for decades – have started experimenting with shorter degrees. At the same time that systems have been altering the length of degrees, there has also been a trend for systems in Europe and elsewhere – including Ontario and other parts of Canada – to open up degree provision to non-university Higher Education Institutions (HEIs). This has broken the centuries-long monopoly of
universities over the provision of granting degrees. These two major experiments in changing times and changing places are the subject of this report, which was undertaken by Higher Education Strategy Associates for the Higher Education Quality Council of Ontario (HEQCO).
Our approach to this project is not simply to look at global trends in the development of the bachelor’s degree and to collect the views of key Ontario stakeholders regarding these developments. For purposes of organizing material on a very complicated topic, we have chosen to look at the material within two main categories. In Chapter 1, entitled “Changing Times,” we look at how the lengths of bachelor’s degrees have been changing, while in Chapter 2, entitled “Changing Places,” we deal with the provision of higher education in non-university settings. Each chapter begins with an in-depth description of global trends in the area (with a particular focus on recent developments within Canada). These global discussions are then augmented by adding data about the views of two key sets of Ontario stakeholders. In order to understand the views of students, we conducted a survey of over 850 Ontario students in university bachelor’s degree programs (who were members of our student research panel1)about degree lengths and loci. Relevant results from this survey are included in both chapters, and the methodology behind the survey is included as Appendix A. We also solicited the views of key stakeholders concerning the lessons Ontario can learn from global changes – via a multistakeholder seminar held in Toronto on March 21, 2011. A list of attendees is included in this report as Appendix C, and a summary of their discussion can be found in each of the two chapters in this report.
Abstract
The community college is one of many providers of postsecondary and adult education in Canada. In making decisions about how the community college should allocate its efforts among various possible programs and activities, it is important to understand its relationship to other providers of postsecondary and adult education. This article describes and analyzes the relationship between Canada's community colleges and other providers of postsecondary and adult education in Canada. It attempts to identify the comparative strengths and weaknesses of community colleges relative to other providers with respect to particular types of activity, and from that analysis it offers suggestions regarding the emphases that colleges might place on certain of their activities.
Résumé
Le collège communautaire est un des nombreux fournisseurs d’enseignement supérieur et d’éducation aux adultes au Canada. En prenant des décisions concernant la manière dont les collèges communautaires devraient allouer leurs efforts parmi différents programmes et activités, il est important de comprendre leurs relations avec d’autres fournisseurs d’enseignement supérieur et d’éducation aux adultes. Cet article décrit et analyse la relation entre les collèges communautaires du Canada et les autres fournisseurs d’enseignement supérieur et d’éducation aux adultes au Canada. Il tente d’identifier les forces et faiblesses des collèges communautaires comparativement à d’autres fournisseurs relativement à certains types d’activités, et à partir de cette analyse, il offre des suggestions concernant l’importance que les collèges peuvent accorder à certaines de leurs activités.
Highlights
• Aboriginal women living off-reserve have bucked national trends, with employment rates rising since 2007 alongside labour force participation.
• Employment growth has been particularly high in service sectors such as finance and professional services – areas typically associated with well-paying, stable jobs.
• Linked to improving labour market outcomes, Aboriginal women have seen sizeable improvements in education attainment over the past 20 years.
• Significant gaps in outcomes relative to the Non-Aboriginal population persist. Fortunately, the rela- tively young population implies that these gaps will continue to close as the Aboriginal population is likely to see further gains in educational outcomes.
One of the most challenging issues post-secondary campuses face today is mental health. Unlike most other health issues, mental illness still has a stigma attached to it, so the temptation is to cover up the problem—but this can lead to serious, and sometimes tragic, consequences.
Addressing this challenge is a priority for colleges and universities, whose leaders are committed to providing help for everyone who needs it. While much has been done to more effectively deliver these services, there is still more to do. This task is particularly important at post-secondary institutions, since young people age 15 to 24 are the least likely to seek assistance.
Every developed country is racing to keep up with profound and fundamental changes in the 21st century. The new knowledge economy is creating unprecedented demands for higher levels of expertise and skills, while, at the same time, changing demographics will significantly reduce the numbers of qualified people available in the economy.
The cumulative impact presents great opportunities and great challenges to Ontario.
The province has an opportunity to implement meaningful and transformational changes that exploit the potential for growth in the new economy and drive Ontario’s prosperity to unprecedented levels.
But the threats to Ontario’s future are just as great. Failing to move forward now with significant measures could leave Ontario unprepared for the challenges ahead, and strand thousands of people as permanently unemployable.
How many Ontario high school students applied to the province’s colleges and universities during the last decade? How many enrolled? How many graduated? Find the answers to these and other good
questions in Quick Facts, a compendium of current and authoritative data on Ontario’s postsecondary
system.
College prices have increased by 45 percent on average over the past decade, while household income has declined by 7 percent in the same period. According to a Lumina/Gallup survey in 2015, more than three-quarters of American adults do not think education beyond high school is affordable for everyone in the nation who needs it.
Association of Canadian Community Colleges Annual Report 2010-2011
Why do we study student technology choices and preferences? With the first student study launched in 2004 we had an instinctive sense of why the exercise was valuable. Several campuses had been collecting data on student technology use - some of them for quite a while - but this included little broad and generalizable data about how students in higher education were adapting to and using technology.
There are two major forces driving education today. The first is the economic reality that forces schools to
make the most effective use of dollars to improve student outcomes. The second is the exponential growth in digital tools — and subsequently digital content — that provides the foundation to transform and improve how instructors teach and how students learn. Let's address the economic driver first. For far too long the education sector has lagged behind the private
sector in adopting efficiencies and capabilities derived from technology. Virtually every other sector in the economy has been computerized, modularized and transformed over the past 30 years. Although there have been leaders for change, as witnessed by the efforts we applaud in this Yearbook, change has been difficult and delayed. The recent recession has only forced this issue to the forefront.
The second driver is technological. Digital content, more sophisticated assessment tools and myriad personal and mobile computing devices are emerging and taking center stage — all aimed at improving student achievement and preparing students to thrive in the careers of a digital economy. These emerging technologies, led by a cadre of educational technologists, are leading us down the right path. This Yearbook aims to help the education community continue on the right path. The first part of the Yearbook takes a look at IT spend, funding opportunities and top trends of the 2010-2011 school year to shed some light on what technologies are top of mind and how to fund them. The second part highlights 50 education innovators that have led the way and provided best-practice models to imitate. This look at what was done, who is doing it and where we are going is intended to provide inspiration and guidance to education leaders on their own innovative quests in education.
In recent months, national discussion on the need to reform Canada’s health care system has taken on new urgency as First Minister meetings have taken place and evidence of the medical, economic, and social effects of the current system mounts. The increasing costs of human care services and new technologies, combined with an aging population and changing roles of health care providers, are creating unprecedented pressures on our health care system.
In terms of human resources, the public has been focused on an acute shortage of physicians and nurses. In Ontario, efforts to improve supply through innovative projects such as Ontario’s International Medical Graduate program (IMG) and CARE bridging program for internationally trained nurses are meeting with some success.
Whatever one’s style, every leader, to be effective, must have and work on improving his or her moral purpose. Moral purpose is about both ends and means. Authentic leaders, in other words, display character, and character is the defining characteristic of authentic leadership.
Whether people are driven by egoistic (self-centered) or altruistic (unselfish) motives, the fact is that all effective leaders are driven by both.
Aging population resulting in lower labour force participation rates
Knowledge economy requiring a more educated work force
The professional development of new university instructors has received considerable investments of resources at Canadian universities, but the impact of these efforts has only rarely been evaluated or studied. Universities in Ontario have witnessed and participated in the formation of teaching and learning units responsible for professional development of academics since the mid-1980s (Landolfi, 2007). These units have been responsible for the development of programs to address the pedagogical needs of university instructors, with the goal of making them more effective (Ibid.).
In situations of decreased availability of funding, individual university support for central teaching and learning units has oscillated. This has often required that they operate with inadequate financial support and a minimal number of full-time employees. Currently, the four smallest units in Ontario universities operate with only one to three staff members.
While the formal training of postsecondary educators and the issue of enforcing mandatory training of academic teaching staff has been broadly accepted in colleges for years (see volume 2 of this report which will follow in 2012), the same issue has recently been discussed more frequently among universities as well at the level of teaching professionals and policy makers, with intense controversy on either side of the debate.
New Faculty Orientations (NFOs) – an induction program for newly hired faculty members at the beginning of their teaching careers – vary widely in the content delivered across different Ontario universities. While some simply provide a general introduction to a particular university’s settings, and/or a list of local resources for the new faculty members to choose and use as they see fit, others focus on specific teaching skills and organize a series of sessions, which explore a variety of teaching and learning issues and strategies.
Surprisingly, of the 20 institutions surveyed there are only two Ontario universities that still do not organize NFOs for new teaching staff even though they have established teaching and learning centres. In these instances, new faculty members receive a general orientation provided by the President’s Office and Faculty Recruitment departments, as well as their faculties. Other findings from this study include the following:
• The majority of Ontario universities (72 per cent) include both contract instructors and full-time faculty members in their orientation sessions.
• Only in two Ontario universities is orientation mandatory for all newly hired faculty members. In other institutions where NFO attendance is voluntary, participation varies from 40 per cent to 85 per cent.
• In terms of the cost of new faculty orientation, data differ from institution to institution, with a few
institutions spending a modest amount of $1,000 and others (the minority) spending about $35,000 on NFOs per annum.
The top five separate sessions that are typically included for NFOs at Ontario universities are, in this order:
a) greetings/conversation with VP Academic Provost,
b) academic policies and procedures,
c) classroom teaching management methods,
d) teaching with technology, and
e) a panel/discussion with experienced faculty members.