Much has been written about the challenges of teaching an online course. While not discounting the unique (and sometimes frustrating) aspects of the online learning environment, it could be said that, despite the numerous differences, many of the same course management strategies that are essential to success in a traditional classroom also apply in the online classroom. These strategies include the importance of a strong syllabus, clear directions, well-organized materials, and timely feedback.
Of course, the big challenge for online instructors is that the very nature of online education amplifies the importance of properly addressing these management issues, while throwing a few more additional obstacles into the mix. Choosing the right communication tools and protocols, addressing technology problems, managing student expectations, and building community are just some of issues that can stretch online instructors to the breaking point.
11 Strategies for Managing Your Online Courses was created to help online instructors
tackle many of the course management issues that can erode the efficiency and effectiveness
of an online course. It features 11 articles pulled from the pages of Online Classroom,
including:
• Syllabus Template Development for Online Course Success
• The Online Instructor’s Challenge: Helping ‘Newbies’
• Virtual Sections: A Creative Strategy for Managing Large Online Classes
• Internal or External Email for Online Courses?
• Trial by Fire: Online Teaching Tips That Work
• The Challenge of Teaching Across Generations
It’s important to keep in mind that you’re not the only one who may be a little anxious
about going online. Students often have anxiety when taking their first online course. It’s
up to you to help them feel more confident and secure, all the while keeping your
workload at a manageable level. The course management tips in this report will help.
Rob Kelly
Editor
Online Classroom
When teachers think the best, most important way to improve their teaching is by developing their content knowledge, they end up with sophisticated levels of knowledge, but they have only simplistic instructional methods to convey that material. To imagine that content matters more than process is to imagine that the car is more important than the road. Both are essential. What we teach and how we teach it are inextricably linked and very much dependent on one another.
This special report features 11 articles pulled from the pages of The Teaching Professor to help you discover new ways to build connections between what you teach and how you teach it. The report offers tips on how to engage students, give feedback, create a climate for learning, and more. It also provides fresh perspectives on how faculty should approach
their development as teachers.
It’s been said that few things can enhance student learning more than an instructor’s commitment to ongoing professional development. Here’s a sample of the articles you will find in Effective Strategies for Improving College Teaching and Learning:
• Faculty Self-Disclosures in the College Classroom
• A Tree Falling in the Forest: Helping Students ‘Hear’ and Use Your Comments
• Understanding What You See Happening in Class
• Can Training Make You a Better Teacher?
• Striving for Academic Excellence
Although there is no single best teaching method, approach, or style, this special report
will give you a variety of strategies to try. Those that work effectively with your students
you should make your own.
Maryellen Weimer
Editor
The Teaching Professor
Ensuring a nation’s capacity to compete in today’s knowledge based economy (KBE) has placed increased attention on each nation’s higher education systems. In order to maintain or develop a highly skilled and qualified workforce, governments must ensure that students have access to higher education. Those responsible in postsecondary education institutions must
ensure that the curricula offered in varied programs of study provide students with opportunities to strengthen and further develop the knowledge, skills, and competencies essential for success in current and future labour markets. Considering the globalization of labour markets, Governments must also ensure that, through assessment of the knowledge, skills and
competencies of their students, they can provide accurate reports and appropriate recognition in documents that describe in commonly accepted terms the graduates’ competencies. It is the identification, measurement, and designation of qualifications that inures transparency of the credential to the benefit of the students/graduates and their institutions, as well as to future
national and international employers.
As more students choose online or hybrid models of learning, challenges are rising as well. Too many
instructors remain untrained in the use of online pedagogy. Administrators similarly lack training in the unique complexities of managing online
courses, programs and institutions.
Public policy sometimes works against successful online learning, such as government seat-time restrictions that limit reimbursement to the hours a student sits in a classroom rather than what a student learns. Entrenched bureaucracies, regulations and attitudes all stand in the way of needed reform.
This Special Report examines the
new blended and virtual learning
frontier, taking an in-depth look at
its challenges and its promise.
In the emerging knowledge-based economy, employers are requiring new levels of skill from labour market entrants. As employers’ expectations of postsecondary graduates increase, Ontario’s publicly funded colleges and universities are working to provide students with much of the knowledge, skills, and training needed for success in the community and in the changing workplace. As a result, there has been a movement within the postsecondary education (PSE) sector to provide a closer integration of learning and work as a strategy for workforce skills development (Fisher, Rubenson, Jones, & Shanahan, 2009).
In particular, work-integrated learning (WIL) programs such as co-operative education, internship, and apprenticeship are frequently endorsed as educational modes of delivery to support such integration.
Offering work-integrated learning experiences for students requires a significant investment of human and financial resources to be effective. Faculty in particular play an important role in designing, supporting, and implementing WIL opportunities for students. Despite a growing recognition of the essential role played by faculty, very little is known about their perceptions of and experiences with WIL. To shed light on this issue, this report provides the results of the WIL Faculty Survey conducted by the Higher Education Quality Council of Ontario (HEQCO) in partnership with 13 Ontario postsecondary institutions.
The report is part of a broader multi-phase project being undertaken by HEQCO on WIL in Ontario’s PSE
sector.
The WIL Faculty Survey was designed to better understand faculty experiences with and perceptions of WIL as an element of postsecondary curriculum. Guided by a Working Group comprised of representatives from the 13 participating postsecondary institutions, the study sought to address four primary research questions:
1) How do faculty perceive the value and benefits of WIL to students, faculty members, and
postsecondary institutions?
2) Do faculty views about WIL differ by employment status, program, gender, years of teaching, previous employment experience, or their own past WIL experience?
3) How do faculty integrate students’ work experiences into the classroom?
4) What concerns do faculty have about introducing or expanding WIL opportunities in postsecondary institutions?
The survey instrument was developed in consultation with the Working Group and was pre-tested with 25 faculty members. The survey was administered online from March to May, 2011, with e-mail invitations to participate sent to 18,232 faculty from the 13 partner institutions (6,257 college faculty and 11,975 university faculty). In total, 1,707 college faculty and 1,917 university faculty completed the survey to an acceptable cut-off point, for an overall response rate of 19.9%.
Close to two-thirds of college faculty and roughly half of university faculty respondents reported having experience teaching in a program in which students participate in a co-op or apprenticeship. Fewer faculty had experience personally teaching a course with a WIL component, with 47.5% of college faculty and 28.9% of university faculty currently or previously having taught a course involving WIL. Among those who had taught a course with a WIL component, field placements were the most common type of WIL among college faculty, followed by mandatory professional practice (student placements required for licensure or professional designation). For university respondents, mandatory professional practice was the most common type of WIL taught, followed by applied research projects.
The school-to-work transition of Ontario postsecondary graduates is a growing concern within Canada’s “knowledge-based” economy, with increasing attention given to the skills possessed by recent graduates. There is some debate about whether the skills developed within postsecondary programs provide a good fit with the requirements of the evolving “knowledge” economy. While some argue that graduates require technical and applied skills for this economy, others assert that generic skills offered by liberal arts programs, such as communication and critical thinking skills, are also in demand by employers. Therefore, although technological skills are required for the creation of new technology in this economy, an alternate perspective identifies a need for a variety of educated workers, including those who can evaluate, interpret, and communicate information in the knowledge economy. The field of study of recent postsecondary graduates is thus a salient aspect of their labour
market outcomes. Previous research indicates that there was little difference in outcomes between graduates of different fields of study in the 1980s and early 1990s; however, information about more recent cohorts is needed. The impact of new information technology and a greater concentration on producing workers for the knowledge economy has influenced changes in human resources needs and business activities. It is therefore important to study a recent cohort of graduates who made their school-to-work transitions during a time of rapid technological change.
The primary purpose of this study is to explore issues relating to the labour market outcomes of recent graduates of various field of study and levels of schooling in Ontario. While stratification based on fields of study is the focus of this research, attention is also given to gender when examining the employment outcomes of recent graduates. Enrolment across trades, college, and university programs remain segregated by gender, leading to gender differences in occupational choice and technical training. Thus, the reproduction of the gendered division of labour may result. This study will provide important information for policy officials involved with allocating government funding to education and may inform decisions about tuition levels for different programs. Results may also be of interest to administrators of college, trades, and university programs who are concerned with admissions strategies and enrolment across different fields of study. The findings from this study will also be of assistance to students.
Educational Assessment: Designing a System for More
Meaningful Results
The past few years have ushered in more strident calls for accountability across institutions of higher learning. Various internal and external stakeholders are asking questions like "Are students learning what we want them to learn?" and "How do the students' scores from one institution compare to its peers?" As a result, more institutions are looking for new, more far-reaching ways to assess student learning and then use assessment findings to improve students' educational experiences.
However, as Trudy Banta notes in her article An Accountability Program Primer for Administrators, “just as simply weighing a pig will not make it fatter, spending millions simply to test college students is not likely to help them learn more.” (p. 6)
While assessing institutional effectiveness is a noble pursuit, measuring student learning is not always easy, and like so many things we try to quantify, there’s much more to learning than a number in a datasheet. As Roxanne Cullen and Michael Harris note in their article The Dash to Dashboards, “The difficulty we have in higher education in defining and measuring our outcomes lies in the complexity of our business: the business of learning. A widget company or a fast-food chain has clearly defined goals and can usually pinpoint with fine accuracy where and how to
address loss in sales or glitches in production or service. Higher education is being called on to be able to perform similar feats, but creating a graduate for the 21st century workforce is a very different kind of operation.” (p. 10)
This special report Educational Assessment: Designing a System for More Meaningful Results features articles from Academic Leader, and looks at the assessment issue from a variety of different angles. Articles in the result include:
• The Faculty and Program-Wide Learning Outcome Assessment
• Assessing the Degree of Learner-Centeredness in a Department or Unit
• Keys to Effective Program-Level Assessment
• Counting Something Leads to Change in an Office or in a Classroom
• An Accountability Program Primer for Administrators
Whether you’re looking to completely change your approach to assessment, or simply improve the efficacy of your current assessment processes, we hope this report will help guide your discussions and eventual decisions.
Equity and Access to Higher Education?
Participation rates in both university and college vary based on the student’s
family income. That variation is relatively small for college students, but
skews toward children from wealthy families for universities. College students
come almost evenly from the family income quartiles; regardless of
family income, about 25% of students come from each family income quartile.
In contrast, more university students come from wealthy families than
low-income ones. Almost 35% of all university students come from the top
quartile, compared to just under 20% from the poorest quartile.
ABSTRACT
In this article we investigate Canadian university and college students’interpersonal confl icts and exposure to abuse and violence during their postsecondary studies and assess the emotional, social, and academic impact of these experiences. Our findings, based on a sample 1174 university and college students in Southwestern Ontario, revealed that although most of the incidents reported were verbal in nature and had relatively little emotional or academic impact, a small proportion of students reported experiencing serious violent incidents including sexual assault or rape, and these incidents have had a significant impact on their lives. Female students living on their own reported greater impact of negative social experiences than those who were living in college or university residences. In addition, students who reported confl icts involving institutional policies or rules, including what they perceived to be unfair workloads or grading practices, indicated that such experiences had a negative impact on their academic performance. We discuss these fi ndings in the context of maintaining safe, healthy climates on university and college campuses.
RÉSUMÉ
Dans cet article, nous étudions les confl its interpersonnels et l’exposition à l’abus et à la violence des étudiantes et étudiants canadiens des niveaux collégial et universitaire au cours de leurs études postsecondaires, ainsi que l’impact émotionnel, social et académique de ces expériences. Les résultats sont basés sur un échantillon de 1174 étudiantes et étudiants du sud-ouest de l’Ontario. Les résultats démontrent que, bien que la plupart des incidents signalés soient des confl its de nature verbale qui ont eu peu d’impact émotionnel ou académique, une petite proportion d’étudiantes et d’étudiants ont quand même signalé des incidents violents, y compris l’agression sexuelle et le viol, et ces expériences ont eu un impact signifi catif sur leur qualité de vie. Les étudiantes vivant seules ont signalé un plus grand impact que celles vivant en résidence au collège ou à l’université. Les étudiantes et étudiants qui ont signalé des expériences reliées aux politiques institutionnelles et aux règles d’évaluation telles que des charges de travail et des évaluations perçues comme inéquitables ont indiqué que ces expériences ont eu un impact négatif sur leur rendement académique. Nous discutons de ces résultats dans le contexte des efforts visant à maintenir un climat sain de sécurité dans les universités et les collèges.
Seamless Pathways: A Symposium on Improving
Transitions from High School to College gathered prominent Ontario educators, policy-makers and government leaders in Toronto on June 6, 2006. The purpose of the symposium was to bring together an expert group of education leaders to:
learn about other jurisdictions approaches to building meaningful pathways that contribute to higher success rates in secondary school and higher participation in post-secondary education discuss what has been learned from current research; the School/College/Work Initiative projects; and the unique role of colleges and apprenticeship pathways in student success
• identify systemic issues and develop policy advice for creating better school-college linkages in order to raise both participation and success rates for post-secondary students.
There was a clear need for a high-level strategic discussion on the future of transitions in order to: follow up on the recommendations in Ontario: A Leader in Learning (the Rae report on postsecondary education) respond to the Ontario government's Learning to 18 and Student Success strategies, such as dual credits and high-skills majors.
Because innovation is an inherently social process – requiring people to make connections, develop ideas, and orchestrate implementation – colleges have built relationships to help their clients increase their scope of innovative practices. Each college is directly involved with many local economic development and innovation networks.
Post-secondary education is the great equalizer. It gives us all a chance to reach higher no matter where we come from or whatever our background. Both of my parents came from very modest upbringings and saw a university degree as a ticket to a good job and an entry to Ontario’s middle class. They, in turn, placed a high importance on post-secondary education and encouraged my sister and I to follow in their footsteps.
There is a lot about Ontario’s colleges and universities that we can be proud of, but we need to ensure our students are getting the best value for their tuition. In Ontario today, we see far too many students graduate with degrees and deep debts who can’t find a job.
We are spending a lot more money as a province, but we aren’t seeing the results. Government funding has
increased by 84% since 2003, yet Ontario universities are slipping in international rankings, tuition keeps rising, new graduates keep heading out West and there are many jobs in the skilled trades that can’t be filled.
This has got to change. We need to make the necessary changes to ensure our schools are the best in the world at preparing students for a career. The key will be incenting excellence, harnessing market forces, encouraging specialization and being honest.
The 2013 Ontario Budget will play an essential part in ensuring the province has the qualified workforce it needs for the years ahead.
The challenges facing Ontario are significant. Young people throughout the province are struggling to find meaningful
work. People who have lost their jobs after years at the same company continue to seek opportunities to train for new
careers.
Meanwhile, there is an increasing skills mismatch in Ontario and throughout the country, as many employers struggle to
find qualified people to hire.
As Seneca College president emeritus Rick Miner predicted in his seminal report, People Without Jobs, Jobs Without
People: Ontario’s Labour Market Future, there is a growing divide between the qualifications sought by employers and
the education and training of much of the workforce. Growing numbers of job seekers simply aren’t qualified to fill a large
number of vacant positions.
Ask most people who don’t teach online about the likelihood of academic dishonesty in an online class and you will likely hear concerns about the many ways that students could misrepresent themselves online. In fact, this concern about student representation is so prevalent it made its way into the Higher Education Opportunities Act (HEOA). Passed into law in 2008, the act brought a few big changes to online education, including a new requirement to “ensure that the student enrolled in an online class is the student doing the coursework.” Although there’s some disagreement as to whether distance education is more susceptible to academic dishonesty than other forms of instruction, what isn’t up for debate is the fact that for as long as there’s been exams, there’s been cheating on exams. The online environment simply opens up a different set of challenges that aren’t typically seen in traditional face-to-face courses. Promoting Academic Integrity in Online Education was developed to help you understand the latest tools and techniques for mitigating cheating and other unethical behaviors in your online courses. The report features nine articles from Distance Education Report, including:
• Combating Online Dishonesty with Communities of Integrity
• 91 Ways to Maintain Academic Integrity in Online Courses
• The New News about Cheating for Distance Educators
• A Problem of Core Values: Academic Integrity in Distance Learning
• Practical Tips for Preventing Cheating on Online Exams
Online education didn’t invent cheating, but it does present unique challenges. This report provides proactive ways for meeting these challenges head on.
One of the primary functions of many Ontario universities and colleges is to provide students with a high quality teaching and learning experience. However, as resources are stretched and postsecondary institutions focus more on research, funding into teaching development and support has been put at risk. A number of additional challenges – including rising
student/faculty ratios and class sizes, an aging faculty population, outdated methods of instruction and curriculum design, and uneven access to teaching development for new instructors – are making it even more difficult to develop and maintain quality teaching. Many student associations, faculty and administrators, the general public, as well as provincial government officials have agreed that the quality of the teaching and learning experience available to students at Ontario’s colleges and universities is increasingly at risk.
The purpose of this study was to identify how entrepreneurship education is delivered in Ontario colleges and universities. In Ontario, as in the rest of Canada, the increase in the number of entrepreneurship courses at universities and colleges, and the concurrent popularization and maturation of entrepreneurship programming, contribute to fostering entrepreneurial skills and mindsets, and the creation of businesses. The overall aim of this report is to inform debate and decision-making on entrepreneurship education through a mapping and assessment of existing programs in the province.
The Alternative to Academic Suspension Program (AASP) ran as a pilot program in fall 2009 to address the skill development of students facing suspension at Brock University. Initial results of the program indicate positive results with students persisting in their programs. In total, there were 445 students facing academic suspension, and 42 per cent of those students participated in the AASP pilot. Participants in the AASP were required to successfully complete the program,pass all credits taken during the academic year (maximum of three) and achieve an overall session average of at least 60 per cent to be eligible to continue studies. Failure to meet any of the conditions resulted in academic suspension at the end of the academic year. Of the 187 students participating in the AASP pilot, 50 per cent returned to studies in the fall of 2010, compared to only 17 per cent of those students facing suspension who did not to participate. When considering all students facing suspension, AASP participants represented over two-thirds of the returning students in fall 2010. Not only are the participants persisting with studies, but the participants are improving their overall averages as well.
While overall academic averages can be difficult to change, of the 94 AASP participants returning to studies in 2010, 92.5 per cent of them were able to increase their overall average. Considering that AASP participants were limited to a maximum of three credits, it is encouraging that so many of the returning AASP participants were able to achieve this result. The participants are moving from being at risk of not completing their programs to completion with improved overall averages.
The current analysis reflects a positive short-term impact on retention. Continued analysis would examine a long-term assessment of the program and whether students can maintain their initial success as they continue in their studies at Brock. Other key findings from the report include:
• In 2009, students within two years of entry into Brock and facing suspension participated at a higher rate than those students facing suspension who had entered prior to 2007.
• Although 94 AASP participants returned to studies in 2010, there were 116 AASP participants (62 per cent of total AASP enrollment) eligible to continue studies at Brock University in 2010. We are unable to track whether the eligible participants not returning to Brock have gone to other institutions or chosen to end their postsecondary studies.
Surveys and focus groups from eligible AASP participants not returning to studies at Brock would be beneficial to understand what choices these students made and why they made them.
Further study needs to be completed to understand the longer-term impact of the AASP. In addition to driving internal program improvements, further study could also help develop strategies to identify and support at-risk students at other universities.
The use of a participant survey, administered at the outset of an online course, can provide information useful in the management of the learning environment and in its subsequent redesign. Such information can clarify participants’ prior experience, expectations, and demographics. But the very act of enquiring about the learner also signals the instructor’s social presence, relational interest, and desire to enter into an authentic dialogue. This study examines the use of participant surveys in online management courses. The first section discusses the informational bridges that this instrument provides. The second section considers survey responses to open-ended questions dealing with student sentiments. This analysis suggests that the survey plays a valuable part in accentuating social presence and in initiating relational bridges with participants.
Keywords: Instructional design; instructional management; social presence; learner engagement; relational dialogue
In February 2013, the Canadian Chamber of Commerce released a report that identified the growing skills crisis as the greatest impediment to the success of Canadian business. In his 2012 discussion paper, the Minister of Training, Colleges and Universities, Glen Murray, put forward a platform outlining the need to lower rates of spending growth for publicly-funded universities within the context of an increased labour market demand for greater levels of knowledge and skills, combined with burgeoning enrolment rates.
Sometimes great opportunities come from insoluble problems. The review of the Private Career Colleges Act presents such an opportunity. Career Colleges are an essential component of the solution. Estimated to save Ontario taxpayers over $1 billion annually* through the provision of state-of-the-art skills training and upgrading to over 67,000 students each year, the Career College sector and the people of Ontario deserve an Act that provides a strategic framework for the future and that enables innovative, creative growth to propel this province’s postsecondary education (PSE) system, and that of Canada, towards global competitiveness.
The recommendations in this Report are written on the premise that the government of Ontario strives for excellence in education and the economic growth that it can bring; and further, that it recognizes the value, strength and potential of the Career College sector to help realize those goals.
Private Colleges
Seamless Pathways: A Symposium on Improving Transitions from High School to College gathered prominent Ontario educators, policy-makers and government leaders in Toronto on June 6, 2006. The purpose of the symposium was to bring together an expert group of education leaders to:
• learn about other jurisdictions’ approaches to building meaningful pathways that contribute to higher success rates in secondary school and higher participation in post-secondary education
• discuss what has been learned from current research; the School/College/Work Initiative projects; and the unique role of colleges and apprenticeship pathways in student success
• identify systemic issues and develop policy advice for creating better school-college linkages in order to raise both participation and success rates for post-secondary students.