Every higher education institution today faces the complex challenges of serving increased enrollment levels within tight budgets. Adding to the complexity are new student expectations for the when, where and how of learning — where passive listening and doing classwork in isolation are no longer acceptable.
These challenges are prompting many colleges and universities to explore new approaches, especially blended learning, for delivering courses. Blended learning delivers higher levels of learning interactivity and collaboration and
— more importantly for student and institutional success
— higher levels of student engagement.
In Ottawa on March 30, 2010, the Canadian Council on Learning (CCL) presented a stock taking to
parliamentarians from all political parties.
Why a stock taking? As in any field of human endeavour, serious intent to improve in learning demands rigorous, regular and honest assessment of advances made and not made over a defined period of time. That is why schools employ report cards.
During its first iteration, corresponding to the federal funding that supported CCL from its inception in 2004 until March, 2010, CCL performed a unique function. As Canada’s only national organization reporting to residents in every corner of the land on progress in all phases of learning across the lifecycle (from early childhood through K-12 education, post-secondary education, workplace training and adult literacy and learning) CCL served as a catalyst towards a national discussion on the social and economic importance of learning. Taking Stock of Canada’s Progress in Lifelong Learning: Progress or Complaceny? builds on our report to parliamentarians. It brings to Canadians in richer detail and context the information and analysis that we shared with the parliamentary bodies which allocated the funding to CCL that the Government of Canada terminated in March. It is universally acknowledged that learning, as defined broadly to encompass much more than school based education, is a main driver of many attributes that societies value: individual opportunity and development, productivity, innovation, prosperity, and social cohesion. That was the reasoning behind the articulation in 2006 by the Government of Canada of a “Knowledge Advantage” that would provide a “leg up” in a fiercely competitive global environment.
But have we made the progress anticipated by government in building a “knowledge advantage?” Are there domains in which we are surpassing other member countries of the Organisation for Economic Cooperation and Development (OECD)? Where are we falling behind?
CCL emphasizes that past results do not guarantee future success. The fundamental issue is whether Canada is establishing conditions for future international competitiveness in knowledge and learning. Is Canada making the progress in lifelong learning that will differentiate societies that flourish from those that flounder; or have we—at our peril—become complacent?
It appears common in Canadian discourse on issues of education and learning to begin with an assertion to the effect that Canada is doing well; followed by the usual admission that improvement is, of course, desirable and necessary. This report does not dabble in polite niceties because such misleading pleasantries merely mask the current reality that is CCL’s task to set before Canadians. When we stood before parliamentarians in March, 2010, to elucidate our findings, conclusions, and
recommendations, our goal was to provide decision-makers with the information and analysis they need to develop effective approaches to learning. These approaches are the only means of keeping Canada competitive in the global, knowledge-based economy. We gave them some good news, but we were also frank about the bad news. This included the fact that Canada, unlike many OECD countries, possesses no coherent, cohesive or coordinated national approach to education and lifelong learning. Yet, our international competitors either already have one, or they are working diligently to create one.
That means that as we stand still, we are losing ground. We insisted bluntly that Canada put its house in order. We described the consequences of failing to recognize the urgency to act, as well as some attractive alternatives leading to improvement in learning outcomes, that are open to this country.
This Taking Stock report is intended to provide more than a summation of CCL’s research and analysis. It offers an opportunity to translate the rhetoric of lifelong learning into action that can make a difference.
There still remains time for Canada to establish the conditions required for success in the future. Will we
seize that opportunity?
One of the most intriguing expressions of human behavior is the leader-follower phenomenon. Since the beginning of civilization, people have sought answers to the questions of who becomes a leader and why. Philosophers, political scientists, and psychologists have produced extensive literature on leaders and leadership, but despite this, there is still no consensus as to why and under what circumstances some become leaders and others remain followers. There is no universal theory of leadership and no precise formula for producing leaders, and the answers are elusive. Furthermore, the debate continues about whether effective leadership and successful management are synonymous. Perhaps one of the best ways to answer
some of these questions is to describe some of the views about leadership. This provides a beginning for defining leadership, for explaining the power associated with it, for discussing the various current theories about it and for determining where theories coalesce and diverge.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-
step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
The Ontario university sector is already somewhat differentiated. A policy decision to increase the differentiation of the postsecondary system brings the following benefits:
• Higher quality teaching and research programs
• More student choice with easier inter‐institution transfer and mobility
• Greater institutional accountability
• A more globally competitive system
• A more financially sustainable system
Ontario’s postsecondary system can transition seamlessly and incrementally to greater differentiation with the judicious and strategic use of funding strategies already familiar to government. This transition to a more differentiated university sector is guided by principles including:
• Equal value on the teaching and research functions of universities
• Forging a contemporary relationship between Ontario’s colleges and universities
• Linking the differentiation policy to funding decisions
• More effective use of multi‐year accountability agreements and performance
indicators to evaluate whether universities are meeting expected goals and targets.
University leaders are actively addressing the issue of mental health on campuses across Canada. No longer seen as simply a question of crisis management, mental health issues are being approached in more proactive and systematic ways, as universities increasingly appreciate the advantages of prevention over reaction. “We are exploring what we need as a sector to deal with mental health issues in the post-secondary setting,” says Dr. SuTing Teo, Director of Student Health and Wellness at Ryerson University. Dr. Teo is co-chair of a working group on mental health for the Canadian Association of College and
University Student Services (CACUSS), one of several inter-institutional organizations focusing on the issue. The key is to identify best practices and then put into action strategies and plans that work best for an individual institution
and its specific circumstances.
The Colleges of Applied Arts and Technology of Ontario (CAATs) are engaged in a wide range of international activities which have not previously been the subject of any in-depth study. This thesis provides the first comprehensive examination of the international student recruitment and educational export activities of the CAATs. This study, relying on literature reviews, a survey of the colleges and interviews with college administrators, explores the historical evolution of recruitment and export activities, the motivation behind participation in these activities and the financial implications of export and recruitment. The study also reviews some of the linkages between international student recruitment and export and internationalization and globalization.
Is it just that time of the semester, or are academics more and more stressed out? In the past week alone, I’ve talked with:
-A colleague emotionally reeling from counseling two students who each had a parent die this semester.
-Another unsettled colleague who received an expletive-filled email from an angry student demanding to "speak to your supervisor."
-A friend at another institution buried under a mountain of papers — the product of a fourth course that he’s teaching on overload to make a little extra money.
Education is undergoing a dramatic transformation. Technology plays a powerful role in the life of today’s students and institutions can no longer meet their needs through classroom-based instruction alone.
Blended learning is one way institutions can prepare themselves for the next era in education. It combines face-to-face and online instruction by integrating technology into their curriculum.
Many educators agree that the blended approach is benefi cial. It delivers a fl exible experience and supports learning by allowing students to learn at their own pace. Meanwhile, use of this model helps maximize instructor efficiency, increasing engagement inside the classroom while simultaneously enabling them to reach more students. Institutions see the benefi ts as well. Retention rates increase, recruitment efforts improve and early evidence suggests that use of this approach can improve grades. The ME2U research project, conducted at the University of Sussex1, found that students using blended learning technology to view recorded content prior to assessment often produced higher scores.
With these advantages, it’s no surprise that blended learning is experiencing a dramatic upsurge
in popularity. Today, student demand for blended learning courses continues to outpace most institutions’ ability to meet the growing need. Eighty-four percent of surveyed students would like blended learning technology offered in more of their courses.
institutional context, a variety of priorities and issues will be identified by participants and a variety of solutions will be proposed and attempted. It is appropriate then that support for distributed leadership allows for a variety of situations rather than providing a single prescription.
This Resource Portfolio for the P.A.C.E.D Distributed Leadership Model provides support for a range of elements of distributed leadership through the provision of resources that will assist in actioning initiatives. These resources include templates for role identification, reflection, provision of feedback, presentations, posters and websites. The Resource Portfolio provides integrated examples of distributed leadership in action, based on experience in the RMIT Student Feedback and Leadership Project.
The examples reinforce the diversity possible when a single project is actioned through distributed leadership.
The Association of Registrars of the Universities and Colleges of Canada (ARUCC) and the Pan-Canadian Consortium on Admissions and Transfer (PCCAT) have collaborated to lead an extensive study to understand current transcript and transfer credit nomenclature practices in Canada. These findings will ultimately inform a comprehensive update and expansion of the 2003 ARUCC National Transcript Guide and potentially result in a searchable database of transcript practices and Canadian transfer credit nomenclature. The ultimate goal is to enhance the clarity, consistency and transparency of the academic transcript and transfer credit resources that support student mobility. The specific deliverable for this phase was to identify and summarize Canadian transcript and transfer credit nomenclature practices, review four international jurisdictions as a means to highlight promising practices related to these two areas and, finally, to provide both an overview of systems and an initial examination of emergent perspectives and themes. The report purposefully avoids suggesting prescriptive solutions or outcomes; however, the findings from this study will provide a solid foundation from which to move forward the standards and terminology discourse in Canada. This report collates the findings from the supporting research conducted from January through to April 2014.
In November 2005, the province of Ontario and the federal government signed two historic agreements – the Canada-Ontario Labour Market Development Agreement and the Canada-Ontario Labour Market Partnership Agreement. One year later, on Nov. 24, 2006, key labour market stakeholders, including users, delivery agents and government came together to collectively take stock of progress and to explore how partners can help governments move forward with successfully
implementing the agreements.
The symposium, Developing Skills through Partnerships, was co-hosted by Colleges Ontario, the Ontario Chamber of
Commerce, ONESTEP, and the Canadian Policy Research Networks.
When teachers think the best, most important way to improve their teaching is by developing their content knowledge, they end up with sophisticated levels of knowledge, but they have only simplistic instructional methods to convey that material. To imagine that content matters more than process is to imagine that the car is more important than the road. Both are essential. What we teach and how we teach it are inextricably linked and very much dependent on one another.
This special report features 11 articles pulled from the pages of The Teaching Professor to help you discover new ways to build connections between what you teach and how you teach it. The report offers tips on how to engage students, give feedback, create a climate for learning, and more. It also provides fresh perspectives on how faculty should approach their development as teachers.
It’s been said that few things can enhance student learning more than an instructor’s commitment to ongoing professional development. Here’s a sample of the articles you will find in Effective Strategies for Improving College Teaching and Learning:
• Faculty Self-Disclosures in the College Classroom
• A Tree Falling in the Forest: Helping Students ‘Hear’ and Use Your Comments
• Understanding What You See Happening in Class
• Can Training Make You a Better Teacher?
• Striving for Academic Excellence
Although there is no single best teaching method, approach, or style, this special report will give you a variety of strategies to try. Those that work effectively with your students
you should make your own.
This paper explores general issues relating to globalization and higher education; the internationalization of higher education, and particularly the recruitment of international students. This subject is examined through a range of topics around the global development of the market approach to the recruitment of international students and a focus on the current situation regarding the recruitment of international students in the Colleges of Applied
Arts and Technology in Ontario (CAATs). As the number of international students seeking educational opportunities grows to 7 million over the next 20 years, the ability of the CAATs, the Canadian educational system, and the governments of Ontario and Canada to market the welcoming and safe multicultural Canadian experience, and the excellence of the educational offerings and opportunities in CAATs to potential international students will, in great measure, determine their success and their survival in an increasingly globalized world.
Abstract
The demand for quantitative assessment by external agencies and internal administrators can leave post-secondary instructors confused about the nature and purpose of learning outcomes and fearful that the demand is simply part of the increasing corporatization of the university system. This need not be the case. Developing learning outcomes has a number
of benefits for course design that go beyond program assessment. This article clarifies some key aspects of the push toward using learning outcomes and introduces a tripartite nomenclature for distinguishing among course outcomes, outputs, and objectives. It then outlines a process for instructors to use these three categories to develop and design courses
that meet institutional assessment demands while also improving overall teaching effectiveness.
Résumé
L’évaluation quantitative que demandent les agences externes et les administrateurs internes peut confondre les instructeurs de niveau postsecondaires quant à la nature et à l’objectif des « résultats d’apprentissage », et leur faire craindre que cette demande ne fasse simplement partie de la privatisation croissante du système universitaire. Ce n’est pas forcément le cas. La création de résultats d’apprentissage présente de nombreux avantages sur le plan de la conception de cours, avantages qui vont au-delà de l’évaluation de programme. L’article clarifie quelques aspects principaux de la poussée vers l’utilisation de « résultats d’apprentissage » et présente
une nomenclature tripartite pour faire la distinction entre les résultats de cours, le rendement et les objectifs. Il décrit ensuite un processus pour que les instructeurs emploient ces trois catégories afin de concevoir des cours qui répondent aux exigences en évaluation de l’institution, tout en améliorant l’efficacité de l’enseignement dans son ensemble.
Concerns over the usefulness and validity of student ratings of instruction (SRI) have continued to grow with online processes. This paper presents seven common and persistent concerns identified and tested during the development and implementation of a revised SRI policy at a Canadian research-intensive university. These concerns include bias due to insufficient sample size, student academic performance, polarized student responses, disciplinary differences, class size, punishment of rigorous instructor standards, and timing of final exams. We analyzed SRI responses from two mandatory Likert scale questions related to the course and instructor, both of which were consistent over time and across all academic units at our institution. The results show that overall participation in online SRIs is representative of the student body, with aca-demically stronger students responding at a higher rate, and the SRIs, them-selves, providing evidence that may moderate worries about the concerns.
Ontario firms and organizations are being challenged to increase productivity through innovation in order to compete on the fiercely competitive world stage and improve the quality of life of Ontarians. Yet, Ontario suffers from innovation gaps
that place its productivity and prosperity goals at risk.
Ontario’s 24 Colleges of Applied Arts and Technology have long been recognized for their contributions to career-oriented education and training programs that have strengthened the Ontario economy throughout the latter part of the 20th century.
Poised on the threshold of the 21st century, college-based applied research and development (R&D) and business and industry innovation activities are of ever increasing importance to the achievement of Ontario’s productivity and prosperity
goals.
The 2015 Engineers Canada Labour Market Study provides supply and demand projections for 14 engineering occupations. The report highlights a large and growing need to replace retiring engineers as they exit the workforce. This is particularly relevant for civil, mechanical, electrical and electronic engineers as well as computer engineers. Replacement demand for engineers
is an important theme that will be relevant for the next decade as the baby boom generation retires.
Canadian universities are granting an increasing number of engineering degrees to Canadian and international students and creating new entrants to these occupations. Ontario and Quebec universities are granting many of these degrees. However, economic activity is shifting to western Canada and shifting the demand for engineers in that direction. Engineers Canada would like to highlight the growing importance of inter-provincial migration for engineers. In addition, federal government immigration policy such as the new Express Entry program is important to help streamline international migration of engineers to meet the country’s future workforce requirements.
Undergraduate Peer Helpers score higher on some skill competencies than do other students.
Peer Helpers, or Peers, are students who are trained through the University of Guelph’s Peer Helper Program (PHP) to assume paraprofessional roles focused on helping other students make successful transitions to, through and from the postsecondary learning environment. This study, funded by the Higher Education Quality Council of Ontario (HEQCO), gathered data over three years, starting in 2009, to compare the skills levels of Peer Helpers to those of two groups of students: those engaged in student government and those not engaged as Peer Helpers or in student government roles. The study used a skills model called The Bases of Competence (Evers, Rush and Berdrow, 1998), which consists of four groupings of skills: ‘Managing Self,’ ‘Communicating,’ ‘Managing People & Tasks,’ and ‘Mobilizing Innovation & Change.’ Peers were found to have significantly higher competency scores on the ‘Mobilizing Innovation & Change’ competency than
students in the other two groups.
In March 2012, the U.S. Council on Foreign Relations released its ”U.S. Education Reform and National Security” report calling attention to a distressing truth that many people have known for years: American students are lagging behind their international peers. This report laid out the implications in stark terms with a sense of urgency reminiscent of President Obama’s 2011 State of the Union Address, in which he called for the U.S. to ”outeducate” the rest of the world.