One thing is becoming increasingly clear in the area of workplace training: the standard approaches applied are not adapted to individual needs and the knowledge society as a whole. Offering something more than a standard one-size-fits-all product involves “personalizing” learning. What do we mean by personalizing learning? We mean considering the diversity of learners (learning characteristics) in order to better adapt their learning to their needs (current and target skills), by offering them customized online solutions (synchronous, asynchronous and mixed) and by optimizing learning situations (alternate teaching methods) to reflect work-related requirements (e.g., adapted to their time constraints, work environment and job demands) and each learner’s skills.
Background Web technologies are developing at an unprecedented pace and constitute an excellent tool for improving the flexibility and effectiveness of learning. An increasing number of studies demonstrate that an adult can learn more – and faster – with an online course than face to face in a classroom. What about teachers, who must teach themselves on the job how to use these technologies and effectively integrate them into their teaching? A number of obstacles and a certain resistance hinder this training and integration, the most significant being the time available and the motivation to learn.
Increasingly, teachers are seeking à la carte training solutions that can be split up and accessed at different times in the workplace or close to home. The Internet offers more and more courses that successfully bring the knowledge conveyed in line with learners’ actual needs, regardless of where they may be on the planet, or where their workplace is located. But what do we really know about the impact of these online solutions on workplace learning? There is little literature on the subject, thus the relevance of research to analyze these types of intervention and document the success factors of online training in the workplace.
Goal
Given that little formal research has been conducted on the use of Web technologies for developing the technological and pedagogical skills of teachers in the workplace, and even less on operating training programs that provide a personalized approach to learning, the goal of this study was to test a mixed online learning model that provides a personalized mix of synchronous classroom instruction and asynchronous distance learning to suit the learning characteristics of adult learners in the workplace. With this educational approach in mind, the Form@tion program was launched online to offer professional development opportunities to teachers in the workplace who wished to develop their skills in online teaching. More specifically, the objectives of this study are to understand working teachers’ resistance to change and the obstacles facing them in terms of information and communications technologies Study on the impact of mixed online training (synchronous and asynchronous) on the skills development of teachers in the workplace (ICT); to test a mixed training program that offers a personalized training plan to meet the training needs and learning characteristics of practising teachers; and to measure the changing attitudes of teachers towards the need for lifelong learning.
It was always the same scenario. I’d be feeling a great sense of accomplishment because I had spent hours grading a set of English papers—painstakingly labeling errors and writing helpful comments. Everything was crystal clear, and the class could now move on to the next assignment. Except it wasn’t, and we couldn’t. A few students would inevitably find their way to my office, plunk their papers down on my desk, and ask me to explain the grade. Something had to change. I knew exactly why I was assigning the grades, but I obviously needed to find a more effective way of communicating these reasons to my students.
Top performance in today’s sales environment requires a highly collaborative approach. Reps who have either grown up using tools like email, social networking platforms, and mobile devices (“digital natives”) or who are heavily engaged with such tools are in a much better position to become top performers and win more deals, faster. Accordingly, a collaborative team environment enabled by “social learning” capabilities represents revenue opportunities for forward-thinking sales leaders who want to train, manage, mentor, and coach winning teams.
Ask most people who don’t teach online about the likelihood of academic dishonesty in an online class and you will likely hear concerns about the many ways that students could misrepresent themselves online. In fact, this concern about student representation is so prevalent it made its way into the Higher Education Opportunities Act (HEOA).
Passed into law in 2008, the act brought a few big changes to online education, including
a new requirement to “ensure that the student enrolled in an online class is the student doing the coursework.” Although there’s some disagreement as to whether distance education is more susceptible to academic dishonesty than other forms of instruction, what isn’t up for debate is the fact that for as long as there’s been exams, there’s been cheating on exams. The online environment simply opens up a different set of challenges that aren’t typically seen in traditional face-to-face courses.
Promoting Academic Integrity in Online Education was developed to help you understand the latest tools and techniques for mitigating cheating and other unethical behaviors in your online courses. The report features nine articles from Distance Education Report, including:
• Combating Online Dishonesty with Communities of Integrity
• 91 Ways to Maintain Academic Integrity in Online Courses
• The New News about Cheating for Distance Educators
• A Problem of Core Values: Academic Integrity in Distance Learning
• Practical Tips for Preventing Cheating on Online Exams
Online education didn’t invent cheating, but it does present unique challenges. This report
provides proactive ways for meeting these challenges head on.
Christopher Hill
Editor
Distance Education Report
[email protected]
PROLOGUE
What sources and resources do college students utilize to assist them in the transfer process? What factors influence students’ transfer decisions? What information do students possess about transfer and of what quality is the transfer information students receive? This investigation interviews students of two-year College of Applied Arts and Technology (CAAT) and Institute of Technology and Advanced Learning (ITAL) programs in the province of Ontario, Canada who identify intentions to transfer to university within their first semester in college. Grounding all analysis in Spence (1973), Akerlof (1970) and Stiglitz’s (1990) work on asymmetric information, adverse selection and signaling, this study examines students' knowledge of transfer and their attainment of that knowledge. Policy recommendations for the further development of transfer assistance mechanisms and timing of implementation are provided.
Keywords: transfer credit; seamless education; asymmetric information; signalling.
PROLOGUE
Quelles sources et ressources les étudiants de collège utilisent-ils pour faciliter leur transfert ? Quels sont les facteurs qui influencent leur décision d’être transférés? Quelles informations possèdent-ils sur les transferts, et quelle est la qualité de ces informations ? Cette enquête interroge des étudiants de deuxième année du Collège d’arts appliqués et de technologie (CAAT) et de l’Institut de technologie et d’enseignement supérieur (ITAL) ; ces collèges offrent des programmes de deux ans dans la province de l’Ontario, au Canada pour identifier les décisions des étudiants d’être transférés dans une université durant leur premier semestre au collège. Fondée sur l’analyse de Spence (1973), d’Akerlof (1970) et de Stiglitz (1990) sur l’information asymétrique et les sélections erronées, elle signale les connaissances que les étudiants ont du transfert et comment ils les ont acquises. Le texte fournit des recommandations sur la politique à suivre pour développer davantage les mécanismes d’aide au transfert et le choix du moment de l’effectuer. Mots clés: crédit de transfert, éducation continue, information asymétrique, signaler
As more students choose online or hybrid models of learning, challenges are rising as well. Too many
instructors remain untrained in the use of online pedagogy. Administrators similarly lack training in the unique complexities of managing online
courses, programs and institutions.
Public policy sometimes works against successful online learning, such as government seat-time restrictions that limit reimbursement to the hours a student sits in a classroom rather than what a student learns. Entrenched bureaucracies, regulations and attitudes all stand in the way of needed reform.
This Special Report examines the
new blended and virtual learning
frontier, taking an in-depth look at
its challenges and its promise.
Academic dishonesty is a persistent problem in institutions of higher education, with numerous short- and long-term implications. This study examines undergraduate students’ self-reported engagement in acts of academic dishonesty using data from a sample of 321 participants attending a public university in a western Canadian city during the fall of 2007. Various factors were assessed for their influence on students’ extent of academic dishonesty. More than one-half of respondents engaged in at least one of three types of dishonest behaviours surveyed during their tenure in university. Faculty of enrolment, strategies for learning, perceptions of peers’ cheating and their requests for help, and perceptions and evaluations of academic dishonesty made unique contributions to the prediction of academic dishonesty. High self-efficacy acted as a protective factor that interacted with instrumental motives to study to reduce students’ propensity to engage in dishonest academic behaviours. Implications of these findings for institutional interventions are briefly discussed.
RÉSUMÉ
Le comportement académique malhonnête persiste dans les institutions d’enseignement supérieur, et ses implications à court et à long terme sont nombreuses. La présente étude examine l’adoption d’un comportement académique malhonnête par des étudiants de premier cycle, grâce aux données d’un échantillon de 321 participants qui fréquentaient une université publique dans une ville de l’ouest canadien à l’automne 2007. Différents facteurs ont été évalués en fonction de leur influence sur l’étendue du comportement académique malhonnête des étudiants. Plus de la moitié des étudiants échantillonnés ont adopté au moins l’un des trois types de comportements malhonnêtes au cours de leur passage à l’université. La faculté à s’inscrire, les stratégies d’apprentissage, la perception quant au comportement tricheur des pairs et quant à leurs demandes d’aide, et les perceptions et évaluations de la malhonnêteté académique constituent des indices uniques pour ce qui est de prédire le comportement académique malhonnête. Un degré élevé d’auto-efficacité, de même que certains motifs essentiels, avaient un effet protecteur dans la réduction de la propension des étudiants à s’engager dans des comportements académiques malhonnêtes. L’article aborde brièvement les conséquences de ces résultats au cours d’interventions en institution d’enseignement.
Abstract
Increasingly, students are seeking transfer from college to university educational programs. This challenges universities to assess the effectiveness of transfer policies and also challenges colleges to prepare students for continued education. This paper reviews the various transfer procedures used by Canadian universities, barriers experienced by students seeking
transfer, and strategies for improving the transfer process. The authors propose the use of learning outcomes, which identify student knowledge and skills following an educational experience, to develop block transfer strategies that ease student transfer between educational programs.
Résumé
Les étudiants cherchent de plus en plus à transférer leurs projets d’études collégiales vers un programme universitaire. Les universités doivent donc relever le défi d’évaluer l’efficacité de leurs politiques de transfert, tandis que les collèges doivent réfléchir sur la façon de mieux préparer leurs étudiants aux programmes de formation continue. Le présent article passe en revue les diverses procédures utilisées par les universités canadiennes, les obstacles que doivent surmonter les étudiants cherchant à effectuer un transfert et les stratégies d’amélioration du processus de transfert. Les auteurs proposent l’utilisation de résultats d’apprentissage, qui identifient les connaissances et les compétences acquises par les étudiants d’un
programme donné, afin d’élaborer des stratégies générales qui faciliteront le transfert d’étudiants entre programmes éducatifs.
The main objective of this report is to learn about the state of knowledge regarding the role of financial literacy as a complex barrier to postsecondary attendance. To achieve this goal, the report contains a literature review of existing studies in the area, as well as an environmental scan of existing programs and initiatives.
When possible, the focus of the report is on low-income high school students in the context of making decisions regarding postsecondary education. In this ideal setting, financial literacy will be defined as knowledge of all the costs, benefits, and available aid associated with postsecondary education. In reality, there are few studies and existing programs that fit this ideal profile. However, we have identified several studies that share these characteristics to a large extent. Specifically, we describe and discuss 21 related studies and 34 related programs. Although most studies and programs are Canadian, we also broaden the scope somewhat to include countries with similar postsecondary systems as Canada (e.g. the United States, the United Kingdom, Australia, and New Zealand).
Our literature review focuses on Canadian and American evidence, and has uncovered several important findings. First, the cost of a postsecondary education is vastly overestimated by the public at large and by low-income youth in particular. In contrast, the economic benefits to attending university are generally underestimated (equally for low- and high-income households). Whether knowing about the costs and benefits matters for pursuing a postsecondary education is less clear given the lack of convincing evidence in this area.
While awareness of student financial aid is not necessarily an issue, it appears that knowledge of aid is limited. This may be related to the complexity of student financial aid, which is not only costly, but may also represent a barrier to some students.
A non-negligible portion of students are loan averse, which means that they will avoid grant opportunities when they are coupled with an optional student loan. This is the case even though the loans can be refused or invested at zero repayable interest.
Research also demonstrates that helping students complete their financial aid and postsecondary application forms has a large impact on application and admission rates. In contrast, offering information to students (without application assistance) is generally not sufficient to affect behaviour.
Finally, once in university, the majority of undergraduates follow a budget and regularly pay off their credit card balance each month. This suggests a certain degree of awareness and control regarding their finances, which may help them repay their loans on time and avoid defaulting.
Abstract
A growing number of education and social science researchers design and conduct online research. In this review, the Internet Research Ethics (IRE) policy gap in Canada is identified along with the range of stakeholders and groups that either have a role or have attempted to play a role in forming better ethics policy. Ethical issues that current policy and guidelines fail to address
are interrogated and discussed. Complexities around applying the human subject model to internet research are explored, such as issues of privacy, anonymity, and informed consent. The authors call for immediate action on the Canadian ethics policy gap and urge the research community to consider the situational, contextual, and temporal aspects of IRE in the development
of flexible and responsive policies that address the complexity and diversity of internet research spaces.
RÉSUMÉ
Un nombre croissant de recherchistes en enseignement et en sciences sociales conçoivent et dirigent des recherches en ligne. La présente revue identifie les lacunes en matière de politique d’éthique en recherche Internet (Internet Research Ethics - IRE) au Canada, et reconnaît l’éventail d’intervenants et de groupes qui ont soit joué un rôle, soit tenté d’en jouer un, dans la
création d’une meilleure politique d’éthique. On y aborde les enjeux éthiques auxquels les politiques et lignes directrices actuelles ne répondent pas et on s’interroge à ce sujet. On y explore les complexités relatives à l’application du
modèle humain à la recherche dans Internet, comme les enjeux portant sur l’anonymat, le consentement éclairé et le respect de la vie privée. Les auteurs invitent à passer immédiatement à l’action en ce qui a trait aux lacunes en matière de politique d’éthique au Canada, et pressent le milieu de la recherche afin qu’il prenne en considération les aspects situationnels,
contextuels et temporels de l’éthique en recherche Internet dans la création de politiques souples et judicieuses qui abordent la complexité et la diversité des espaces de recherche Internet.
Questions have been raised about the social impact of widespread use of social networking sites (SNS) like Facebook, LinkedIn, MySpace, and Twitter. Do these technologies isolate people and truncate their relationships? Or are there benefits associated with being connected to others in this way? The Pew Research Center’s Internet & American Life Project decided to examine SNS in a survey that explored people’s overall social networks and how use of these technologies is related to trust, tolerance, social support, and community and political engagement. The findings presented here paint a rich and complex picture of the role that digital technology plays in people’s social worlds. Wherever possible, we seek to disentangle whether people’s varying social behaviors and attitudes are related to the different ways they use social networking sites, or to other relevant demographic characteristics, such as age, gender and social class.
This study is a collaboration between the six colleges in the Greater Toronto Area (GTA) – Centennial College, Durham College, George Brown College, Humber College, Seneca College and Sheridan College. The research seeks to better understand why students leave their programs before completion, and the pathways they take after they leave.
The 2015 Engineers Canada Labour Market Study provides supply and demand projections for 14 engineering occupations. The report highlights a large and growing need to replace retiring engineers as they exit the workforce. This is particularly relevant for civil, mechanical, electrical and electronic engineers as well as computer engineers. Replacement demand for engineers
is an important theme that will be relevant for the next decade as the baby boom generation retires.
Canadian universities are granting an increasing number of engineering degrees to Canadian and international students and creating new entrants to these occupations. Ontario and Quebec universities are granting many of these degrees. However, economic activity is shifting to western Canada and shifting the demand for engineers in that direction. Engineers Canada would like to highlight the growing importance of inter-provincial migration for engineers. In addition, federal government immigration policy such as the new Express Entry program is important to help streamline international migration of engineers to meet the country’s future workforce requirements.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
Rob Kelly
Editor
Online Classroom
THE ENVIRONICS INSTITUTE FOR SURVEY RESEARCH was established by Michael Adams in 2006 to promote relevant and original public opinion and social research on important issues of public policy and social change. It is through such research that organizations and individuals can better understand Canada today, how it has been changing, and where it may be heading.
Community college systems were established across North America from the early 1960s through the early 1970s. The new systems had two principal models: in one model, the college combined lower-division, university-level general education with technical education programs; in the other, most or all of the colleges were intended to concentrate on technical education. Ontario was the largest of the provinces and states in North America that opted for the second model. Many of the issues that planners confronted when designing these college systems have either persisted or re-emerged in recent years. This article re-examines the debate on the design of Ontario’s colleges that took place when they were founded and considers its implications for the present.
The exploration of study orchestrations emphasises students’ active participation in learning, describing the ways in which they marshal the resources available to them in response to their learning environment. This study reports the identification of study orchestrations in a group of distance students and identifies the existence of dissonant study orchestrations, which previous research has linked with poor achievement, in approximately one-fifth of the group. Data came from responses by 176 students to the ASSIST questionnaire. The data was subject to factor analysis to ensure commensurability with previous studies, and then cluster analysis was used to identify groups with similar study orchestrations. Four clusters were identified. One of these was clearly dissonant, pointing toward problematic links between learning environments and student approaches to study. The implications of dissonant study orchestrations are explored and further research is suggested, along with implications for the practice of distance educators.
Keywords: Approaches to study; study orchestrations; metacognition; higher education
It is due to the courage and determination of former students—the Survivors of Canada’s residential school system—that the Truth and Reconciliation Commission of Canada (trc) was established. They worked for decades to place the issue of the abusive treatment that students were subjected to at residential schools on the national agenda. Their persever- ance led to the
reaching of the historic Indian Residential Schools Settlement Agreement. All Canadians must now demonstrate the same level of courage and determination, as we commit to an ongoing process of reconciliation. By establishing a new and respect- ful relationship between Aboriginal and non-Aboriginal Canadians, we will restore what must be restored, repair what must be repaired, and return what must be returned.
Inpreparationforthereleaseofitsfinalreport, the Truthand Reconciliation Commission of Canada has developed a definition of reconciliation and a guiding set of principles for truth and reconciliation. This definition has informed the Commission’s work and the principles have shaped the calls to action we will issue in the final report.
Abstract: This article describes the consequences for workplace e-learning of viewing organisations as political systems. Organisations tend to stratify, and potential conflicts develop between “top-down†or designer-generation of workplace systems, and “bottom-up†or learner- and practice-based approaches. The differences in the objectives, procedures, tacit knowledge and conceptions of the value of workplace e-learning between these orientations have led to conflicts that have damaged real e-learning projects in the past. Some cases from the literature are analysed to support this point. However, other examples show how these tensions may also be turned into opportunities for communication, learning and collaborative design by including a measure of operational proximity and organisational citizenship behaviour in workplace e-learning design. It is suggested that through initiatives like these, designer-generation and learner-generation of context may act as complementary checks or balances, each helping compensate for the deficits of the other, thus improving workplace e-learning effectiveness.
Keywords: workplace e-learning; professional development; learner-generated contexts; communities of practice (CoPs); conflict; co-ordination
What’s working in adult learner recruitment and marketing and which practices are most widely used? To find out, Ruffalo Noel Levitz conducted a 72-item, web-based poll in April 2015 as part of the firm’s continuing series of benchmark polls for higher education. Because undergraduate and graduate programs often employ similar practices to attract adult learners, this report combines its findings across undergraduate and graduate levels. For a profile of the poll respondents, please refer to the Appendix, page 41. Note that all respondents in this study had at least one adult-focused degree program.