In a traditional face-to-face class, students have many opportunities to interact with their instructor and fellow students. Whether it’s an informal chat before or after class, or participating in the classroom discussion, interaction can be an important factor in student success.
Creating similar opportunities for participation and collaboration in an online course is one of the biggest challenges of teaching online. Yet, opportunities for meaningful interaction online are plentiful, provided you design and facilitate your course in the correct manner and with the proper tools.
Executive Summary
The disappearance and murder of Saint Mary’s University student Loretta Saunders in February 2014 captured national media attention. Ms. Saunders’ murder highlighted the tragedy of missing and murdered Aboriginal women in Canada. As a student, Ms. Saunders’ experience also highlighted significant gaps in the programs and services available to Aboriginal students at Saint Mary’s University. The murder of Loretta Saunders served as a catalyst for students, staff, faculty and administration to begin the process of building a better university experience for Aboriginal students.
At the Loretta Saunders Memorial Service, the President of Saint Mary’s, Dr. J. Colin Dodds, committed to establishing a Task Force to provide guidance on how the Saint Mary’s university community could enhance learning opportunities and the education experience for Aboriginal students. The Task Force completed its work during the Spring and Summer of 2014.
It’s been said that no one dreams of becoming an academic leader when they grow up. It’s a tough job that’s only gotten more challenging as budgets shrink, public scrutiny rises, and responsibilities continue to grow. It requires a unique skill set – part field general, part mediator, part visionary, and part circus barker – to name just a few. But what does it really take to be an
effective leader?
Featuring 13 articles from Academic Leader this special report seeks to answer that question and provide guidance for anyone in a campus leadership role. For example, in the article “Leadership and Management: Complementary Skill Sets,” Donna Goss
and Don Robertson, explain the differences between management and leadership, and share their thoughts on how to develop leadership skills in yourself and others.
In “Zen and the Art of Higher Education Administration,” author Jeffrey L. Buller shows how the Buddhist practice features many principles for daily life that could benefit academic leaders. Such advice includes “Walk gently, leaving tracks only where they can make a difference.” In “Techniques of Leadership,” authors Isa Kaftal Zimmerman and Joan Thormann outline specific
leadership skills for effectively running meetings, building consensus, and communicating across the institution.
The article “A Formal Approach to Facilitating Change” explains how Northwestern University’s Office of Change Management is structured as well as its operating principles for effectively managing change at the university. The key is to articulate how a change can benefit those directly affected and others not directly affected, to be accountable, and to provide clear criteria for
measuring success Other articles in the report include:
• Factors That Affect Department Chairs’ Performance
• Changing Roles for Chairs
• Becoming a More Mindful Leader
• Creating a Culture of Leadership
• There’s More to Leadership than Motivation and Ability
Academic leadership roles are constantly changing. We hope this report will help you be a more
effective leader during these challenging times.
Rob Kelly
Editor
Academic Leader
In the area of developing and maintaining their talent supply chain—how employees are hired, developed and deployed to optimally support business strategy—too many companies are neglecting the all-important entry-level positions from which many of their top-performing employees will emerge.
That’s one of the important implications of the Accenture 2014 College Graduate Employment Survey, which compares the expectations and attitudes of this year’s university graduates with the realities of the working world according to 2012 and 2013 grads. When it comes to talent development, to jobs that match an employee’s education, and even the quest for full-time work, the slightly older peers of today’s graduates tell a cautionary tale about what the job world is really like.
It’s a story that is cautionary for companies, too. If organizations are to attract and retain top talent, as well as ensure their talent supply chain is developing and deploying the people with the right skills, their management of entry-level positions needs to improve.
In a knowledge economy, it is almost certain that those without a base level of skills will be left behind. We are seeing that now. Martin Prosperity Institute, November 2008 Every developed country is racing to keep up with profound and fundamental changes in the 21st century. The new knowledge economy is creating unprecedented demands for higher levels of expertise and skills, while, at the same time, changing demographics will significantly reduce the numbers of qualified people available in the economy.
The cumulative impact presents great opportunities and great challenges to Ontario. The province has an opportunity to implement meaningful and transformational changes that exploit the potential for growth in the new economy and drive Ontario’s prosperity to unprecedented levels.
But the threats to Ontario’s future are just as great. Failing to move forward now with significant measures could leave Ontario unprepared for the challenges ahead, and strand thousands of people as permanently unemployable.
All developed countries face this challenge. And the jurisdictions that are best prepared to meet these challenges recognize the solution is in their people. A highly educated population that can develop new ideas, master new technologies, and continue to innovate will be the nucleus to new growth and greater prosperity for all.
Ontario is fortunate. There is a solid foundation in place and the province is well-served by its large number of universities and colleges. Ontario has one of the highest postsecondary attainment rates in the world.
The province’s postsecondary system was also strengthened by the Ontario government’s Reaching Higher plan, which was announced in 2005 and will end this fiscal year. The investments made through Reaching Higher, along with subsequent investments in capital improvements and expansions, have helped Ontario’s colleges and universities to better serve a greater number of students.
Indeed, enrolment at Ontario’s public colleges continues to increase and the success rates among Ontario’s college graduates continue to improve.
But Ontario cannot rest on its laurels. Other jurisdictions are making significant investments in higher education and present a serious challenge to surpass the achievements made in Ontario.
Developing countries now have 94 million postsecondary students, which represents 70 per cent of the world’s total. In 2007, Bloomberg News reported that India was planning to set up 30 universities and 6,000 model schools, and was considering ways to establish a college in each of its 340 districts.
In China, the number of graduates at all levels of higher education has approximately quadrupled in the last six years. The skilled labour supply in China equals about 40 per cent of all OECD Countries.
Fifteen of Ontario’s 24 community colleges participated in a survey conducted during the 2009/10 academic year in which data was collected to determine the frequency of mental illness, mental health problems and academic challenges in students accessing campus-based counselling and disability centres. In this study, 3,536 completed surveys based on 1,964 individual students were received, representing each of the four geographic sectors of the province; the average age of the students was 28. Of all students accessing college counselling and disability services in this study, 60.9% reported having a diagnosis of one or more mental disorders. Mood (37.5%) and anxiety (24.6%) disorders were the most prevalent individual diagnoses, followed by comorbid diagnoses (24.4%). The number of sessions students attended appeared to be related to the number of diagnoses. The mental health problems of this sample were typically stress related or interpersonal in nature. College service providers reported that 67.7% of students exhibited academic challenges (most frequently difficulties maintaining concentration), although the academic challenges reported for students with diagnoses varied. In this final report, the implications for college staff training and practices are reviewed, and directions for future research are discussed.
Ten months after it was first announced, the Commission on the Reform of Ontario’s Public Services has finally published its report. The Commission, chaired by former bank vice-president Don Drummond, has made 362 separate recommendations. If implemented, Drummond’s plans would permanently change not only our public services, but our province itself. With very few exceptions, the changes Drummond suggests would not be for the better. This paper is called “Out of Step With Ontario” because that is what Drummond’s report is. In December 2011, the Angus Reid polling company conducted a survey of 2,000 Ontarians. What the survey found was that 71 per cent of Ontarians want to see spending on public services either stay the same or go up; 81 per cent support higher income taxes on corporations; 82 per cent support higher income taxes on individuals earning over $300,000 a year; and a whopping 87 per cent chose “job creation” as their preferred method of paying down the provincial deficit. In contrast, Don Drummond wants to take an axe to public services, cutting spending more deeply and for more years than the Mike Harris government did in the 1990s. He wants more privatization, which would drive down wages for workers and increase profits for investors but not provide better services or lower costs to the public. With very few exceptions, Drummond ignores options for generating revenue to pay for public services.
Lastly, Drummond forecasts a weak economy for years to come but proposes no ideas to make that economy stronger. Indeed, his “austerity” measures will slow down our economy, thereby cutting jobs and making the provincial budget deficit worse.
Drummond’s plan won’t work.
This document is a first look at what Drummond has in mind. It is not a comprehensive analysis. Instead, it provides a quick overview that looks at Drummond’s proposals from the perspective of OPSEU members. Some key points have, without a doubt, been overlooked; if so, they will be added to future editions of this document, available on the OPSEU web site.
The PSE Outcomes Study was commissioned by the Higher Education Quality Council of Ontario (HEQCO) to explore the pathways of applicants from postsecondary education (PSE) application to the Ontario labour market, and their employment experiences during and after PSE. This report provides statistically reliable Ontario data to supplement the findings of national studies such as the Youth in Transition Survey (YITS). It offers insights into the factors that contribute to postsecondary education participation and persistence, the barriers that impede access to higher learning, and the relationship between educational attainment and labour market outcomes. In particular, the analysis considers the experiences of four groups who are traditionally under-represented in PSE: Aboriginal peoples, persons with disabilities, students whose parents did not complete PSE, and students who delayed their entry into PSE after secondary school.
The results are based on a sample of 45,000 Ontario applicants to college and university who had participated in Academica Group‟s University and College Applicant Survey™ (UCAS™) between 2005 and 2009, and had agreed to participate in future research. The 4,029 respondents to the PSE Outcomes survey (including 214 French language respondents) yield an overall survey response rate of 9% and a margin of error of +/- 1.55 at the 95% confidence level. Survey respondents were organized into five mutually exclusive postsecondary education pathways, based on the outcome of their initial PSE application:
“Not offered†respondents did not receive offers of admission following their application to PSE (n=273 or 7% of respondents). “Offered/declined†respondents were offered admission to PSE but declined the offer (n=317 or 8% or respondents). “Still attending†respondents (also referred to as “current PSE studentsâ€) were offered admission to PSE and were attending the institution to which they had initially applied when they responded to the PSE Outcomes Survey (n=2,297 or 58% of respondents). “Attended/left†respondents (also referred to as “early leaversâ€) were offered admission to PSE but left their postsecondary program prior to completion (n=279 or 7% of respondents). “Attended/complete†respondents (also referred to as “PSE graduatesâ€) were offered admission to PSE and had completed the postsecondary program to which they applied (n=766 or 19% of respondents).
Overall, 85% of all respondents who received offers of admission accepted the offer, and about three-quarters had a specific occupation or career goal in mind at the time they applied.
PSE participation rates1 were highest among applicants who were younger than 20 when they applied to PSE, never married, with high household incomes, high grade averages, and interested in full-time study. Participation was lower among applicants who were older, from 4 – From the Postsecondary Application to the Labour Market: The Pathways of Under-represented Groups lower household incomes, married or divorced, interested in part-time study, and with lower grade averages. University applicants were more likely than college applicants to accept offers of admission, while college applicants were twice as likely to decline. The overall rate of PSE participation for under-represented applicants (83%) was lower than the participation rate of applicants who did not fall into one of the four groups (88%).
Aboriginal people in Canada have long understood the role that learning plays in building healthy, thriving communities. Despite significant cultural and historical differences, Canada’s First Nations, Inuit and Métis people share a vision of learning as a holistic, lifelong process.
In 2008, the OECD launched the AHELO feasibility study, an initiative with the objective to assess whether it is possible to develop international measures of learning outcomes in higher education.
Learning outcomes are indeed key to a meaningful education, and focusing on learning outcomes is essential to inform diagnosis and improve teaching processes and student learning. While there is a long tradition of learning outcomes’ assessment within institutions’ courses and programmes, emphasis on learning outcomes has become more important in
recent years. Interest in developing comparative measures of learning outcomes has increased in response to a range of higher education trends, challenges and paradigm shifts.
So much of what determines the overall success or failure of a course takes place well in advance of the first day of class. It’s the thoughtful contemplation of your vision for the course — from what you want your students to learn, to selecting the instructional activities, assignments, and materials that will fuel that learning, to determining how you will measure learning outcomes.
Course Design and Development Ideas That Work examines this multifaceted issue from a variety of fronts to bring you proven course design alternatives implemented in courses of varying sizes and disciplines. Featuring 12 articles pulled from the pages of The Teaching Professor, the report will inspire you to rethink some components of your course.
For example, in the article titled A Large Course with a Small Course Option, we learn about an innovative course design for a large 300-level course. Essentially, the instructor created two options: in one, students attend lectures and take four exams. In the second option, students are responsible for those same lectures and exams, but they also participate in small group discussions and complete a set of writing assignments. The second option was most valued by students who are not very good test-takers or who have a keen interest in the subject.
In the article The Placement of Those Steppingstones, the University of Richmond’s Joe Ben Hoyle compares the placement of steppingstones in a koi pond to the educational processes teachers use to help their students get from point A to point B. Hoyle theorizes that “education stumbles when either the learning points are not sequenced in a clearly logical order or they are not placed at a proper distance from each other.”
Other articles in Course Design and Development Ideas That Work include:
• A Course Redesign that Contributed to Student Success • Pairing vs. Small Groups: A Model for Analytical Collaboration • How Blended Learning Works
• Should Students Have a Role in Setting Course Goals?
• In-Class Writing: A Technique That Promotes Learning and Diagnoses Misconceptions
If you’re looking to update an existing course, this report will give you sound strategies to consider.
The field of student attrition has grown tremen dously over the past two decades. The demographic characteristics of the population have induced us to consider how our institutions can more effectively serve their students and hopefully retain more of them until degree completion. As a result, studies of dropout and policy-oriented workshops concerned with prevention of attrition have become commonplace.
Many immigrant youth view postsecondary education (PSE) as an important, even essential, means of economic mobility and social integration (Cheung, 2007). Gaining access to a PSE program builds on a record of academic engagement and achievement in high school. There is, however, mounting evidence of considerable variability in the preferences, performance, and eventual post-high school (PHS) pathways of immigrant students (Anisef et al., 2008; Thiessen, 2009). Many high school graduates enrol in a college or university while others either delay PSE entry or move directly to the labour market and a significant number leave before graduating. The PHS pathways of immigrant youth, then, can involve transitions to the
postsecondary system, the labour market, or both. The bases for these decisions are complex and include personal characteristics, family resources, and community support factors as well as the individual’s school and classroom experiences (McAndrew et al., 2009).
Previous research on the high-school transitions of immigrant youth in Canada has several limitations (Boyd, 2008). First, studies on school achievement and educational aspirations of immigrants have compared 'immigrant' versus 'non-immigrant' groups. These studies have found few aggregate differences between those born in Canada and those born outside Canada. Such comparisons conceal significant variations among immigrant students that affect the likelihood of PSE participation. Second, PHS planning and preparation are made relatively early in adolescents' educational careers yet most studies have employed cross-sectional or retrospective designs that did not adequately consider the effects of important antecedents on students' PHS pathway choices. Third, previous comparative research has not considered differences in immigrant generational status. First generation immigrant youth1 are those born outside Canada while those considered to be second generation were born in Canada of immigrant parents. To the extent that the school experiences and PHS aspirations of each differ, it is important to distinguish first, second (and third) generations. This is especially the 1 Please note that this term should not be confused with ˜first generation students", which refers to those who are the first in their family to attend and/or complete PSE, regardless of immigration status.
2 – Post-High School Pathways of Immigrant Youth case in the Toronto District School Board (TDSB) where 42 per cent of students are foreignborn and 38 per cent are born in Canada of immigrant parents. Only 20 per cent of TDSB students have both parents born in Canada. These students comprise the third generation, sometimes referred to as the ‘third plus’ generation, and frequently employed as a reference group in comparative research. (Yau and O’Reilly, 2007).
In this paper we disaggregate the "˜immigrant" designation by source country (region-of-origin) and generational status to examine the PHS pathways of a cohort of TDSB youth who began high school (Grade 9) in September 2000 and were tracked through the high school system until Fall, 2006.
The specific purposes of the study were to:
1. Construct profiles of the various immigrant (and non-immigrant) groups comprising the 2000 TDSB cohort.
The elements of each profile include information on students, their school, and neighbourhood characteristics as well as the reported PHS pathways they followed between 2004 and 2006.
2. Predict PHS pathway choices based on this profile information.
The PHS pathway decisions predicted were defined by: (a) those respondents that confirmed university acceptance; (b) those that confirmed community college acceptance; (c) those that graduated high school but either did not apply to PSE or did not confirm an application; and (d) those that left high school early and did not apply toPSE.
The cultural and social composition of Ontario is undergoing dramatic change as a consequence of immigration. This is most obvious in its larger metropolitan areas, particularly Toronto. In many ways, Toronto is a precursor of the demographic change the rest of the province (and Canada) will experience within a few years as immigrant youth become the majority of the school-age population. Our aim in studying TDSB immigrant youth as they prepare for the transition from high school is to extend the literature on immigrant settlement and contribute to informed educational policy and practice.
THE ENVIRONICS INSTITUTE FOR SURVEY RESEARCH was established by Michael Adams in 2006 to promote relevant and original public opinion and social research on important issues of public policy and social change. It is through such research that organizations and individuals can better understand Canada today, how it has been changing, and where it may be heading.
Trends in post-secondary education participation in Canada continue to show that Aboriginal1 people rely significantly on
Canada’s publicly-funded colleges, institutes, polytechnics, cégeps, and universities with a college mandate (hereinafter
referred to as “colleges”). ACCC is the national voluntary membership association which serves Canada’s publicly-funded
colleges and informs and advises various levels of government, business, industry and labour. Aboriginal peoples’ access
to post-secondary education, inclusion and community development has been one of the Association’s strategic priorities
since its creation in 1972.
WHAT IS THE COMPOSITE LEARNING INDEX?
A product of the Canadian Council on Learning (CCL), the Composite
Learning Index (CLI) is Canada’s annual measure of progress in lifelong learning. It is based on a combination of statistical indicators that reflect the many ways Canadians learn, whether in school, in the home, at work or within the community.
The only index of its kind in the world, the CLI is an unprecedented measurement tool that expresses how learning in all aspects of life is critical to the success of individuals, communities and the country as a whole. On an individual level, Canadians stand to benefit from lifelong learning through higher wages, better job prospects, improved health and more fulfilling lives.
Accordingly, Canada stands to gain through a more resilient economy and stronger bonds within and between communities.
Although most Canadians are aware of the potential benefits of lifelong learning, until CCL launched the CLI in 2006 there was no way of measuring how Canadians were performing across the full spectrum of learning. To reflect this broad perspective, the CLI uses a wide range of learning indicators to generate numeric scores for more than 4,500 communities across Canada. A high CLI score means that a particular city, town or rural community possesses the kinds of learning conditions that foster social and economic well-being. A low CLI score means that a community is under-performing in certain aspects that are key to lifelong learning.
It is important to note that these scores are not meant to single out “winners” and “losers,” but rather to help Canadians understand the state of lifelong learning in their communities and to encourage them to think of concrete ways that they can improve on these conditions. With new results published on CCL’s website every spring, the CLI is an objective and reliable measurement tool that can help communities make the best possible decisions about learning—decisions that will strengthen
social ties, bolster the economy and hopefully improve people’s lives.
Explore the effects of lifelong learning
The structure of the Composite Learning Index echoes the interconnectedness and complexity of lifelong learning in the community. To help understand this relationship, CCL developed the CLI Simulator, an online tool that allows individuals to adjust and compare a selection of indicators and witness the effects those decisions can have on a community.
The National Student Financial Wellness Study (NSFWS) is a national survey of college students examining the financial attitudes, practices and knowledge of students from institutions of higher education across the United States, and was developed and administered by The Ohio State University. The purpose of the 2014 NSFW is to gain a more thorough and accurate
picture of the financial wellness of college students.
The Higher Education Quality Council of Ontario (HEQCO)’s Third Annual Review and Research Plan provides a comprehensive evaluation of the postsecondary education (PSE) system in Ontario. In doing so, it contributes to a discussion on a new PSE strategy for the province following the completion of Reaching Higher: The McGuinty Government Plan for Postsecondary Education (Reaching Higher) initiated in 2005. This is a critical juncture in PSE; Reaching Higher ends this fiscal year, as do the current tuition framework and the Multi-Year Accountability Agreements (MYAAs) with postsecondary institutions. Successor strategies must address a new set of priorities and a new economic reality. Reaching Higher was generally well received by the PSE sector and by the public, and much progress has been made in realizing the stated objectives in the plan.
The Third Annual Review and Research Plan recommends that a new PSE strategy should build directly on Reaching Higher. To this end, it proposes a reformulation of PSE objectives to give emphasis to meeting human capital needs, improving accessibility
and educational quality, and stimulating research and innovation.
The purpose of this document is to provide a high-level introduction to economic impact analysis
(EIA) in a postsecondary education (PSE) context, written for a non-subject-expert audience of postsecondary institution stakeholders. It is intended to serve as broad context for individuals in the postsecondary education community who may wish to measure the economic impacts of their institutions or understand the methods, findings and limitations in studies done elsewhere. The information contained herein is of a general nature and is not intended to be an exhaustive, detailed quantitative textbook in actually conducting such studies, nor is it intended to address the circumstances of any specific individual or entity.
The NSSE National Data Project is an element of ongoing engagement research and implementation practice in Canada. It has two primary objectives. The first is the construction of detailed NSSE reports (items means and frequencies, benchmarks and learning scales) at the academic program- and student subgroup-level for individual institutions rather than for peer groups. The second is the development of statistical (regression) models to measure the relative contribution to engagement variation of student characteristics, program mix and institutional character at both the student record- and institution-level. Both objectives address the broader goals of providing greater focus to engagement improvement efforts, identifying clusters of promising practices and best engagement results, supporting improved interpretation and use of institutional engagement scores, and informing the development of institutional accountability procedures and metrics.
The core of the project is a record-level data file containing the approximately 69,000 2008 or 2009 NSSE responses and additional student records system data representing 44 Canadian universities. Student responses were classified into 10 general academic programs (e.g., Social Sciences) and over 75 specific academic programs (e.g., History, Biology) and over 30 student subgroups (including first generation, First Nations and international).
The detailed NSSE reports indicate a considerable level of variation in student characteristics and program mix across Canadian universities; large differences in engagement item scores and benchmarks across academic program clusters and specific programs within clusters, and across student subgroups; and wide engagement variability across institutions of differing size. A summary of the results from these detailed reports is presented below. The program- and student subgroup-level NSSE reports provide a more focused basis for comparing engagement university by university, and strongly suggest that institution-level engagement comparisons should take account of student, program and size variation and should not be presented without context in ranked format.
The regression models provide a more formal basis for identifying and quantifying the role of student, program and size variation in engagement, and permit a number of conclusions. First, student characteristics, program mix and institutional character all contribute to a comprehensive statistical explanation of engagement variation. Second, the wide variation in institutional engagement scores is reduced considerably when student characteristics, program mix and institutional size are controlled. Third, each engagement benchmark requires a distinct statistical explanation: factors important to one benchmark are often quite different from those important to another. Fourth, Francophone and Anglophone institutions differ with respect to certain key engagement dynamics. And finally, the models suggest several approaches to defining the institutional contribution to engagement and the scope of institutional potential to
modify engagement level.