Strategies that give you the freedom to change and the power to make a real difference - personally and in your organization.
The past few years have ushered in more strident calls for accountability across institutions of higher learning. Various internal and external stakeholders are asking questions like "Are students learning what we want them to learn?" and "How do the students' scores from one institution compare to its peers?" As a result, more institutions are looking for new, more far-reaching ways to assess student learning and then use assessment findings to improve students' educational experiences.
However, as Trudy Banta notes in her article An Accountability Program Primer for Administrators, “just as simply weighing a pig will not make it fatter, spending millions simply to test college students is not likely to help them learn more.” (p. 6)
While assessing institutional effectiveness is a noble pursuit, measuring student learning is not always easy, and like so many things we try to quantify, there’s much more to learning than a number in a datasheet. As Roxanne Cullen and Michael Harris note in their article The Dash to Dashboards, “The difficulty we have in higher education in defining and measuring our outcomes
lies in the complexity of our business: the business of learning. A widget company or a fast-food chain has clearly defined goals and can usually pinpoint with fine accuracy where and how to address loss in sales or glitches in production or service. Higher education is being called on to be able to perform similar feats, but creating a graduate for the 21st century workforce is a very
different kind of operation.” (p. 10)
This special report Educational Assessment: Designing a System for More Meaningful Results features articles from Academic Leader, and looks at the assessment issue from a variety of different angles. Articles in the result include:
• The Faculty and Program-Wide Learning Outcome Assessment
• Assessing the Degree of Learner-Centeredness in a Department or Unit
• Keys to Effective Program-Level Assessment
• Counting Something Leads to Change in an Office or in a Classroom
• An Accountability Program Primer for Administrators
Whether you’re looking to completely change your approach to assessment, or simply improve the
efficacy of your current assessment processes, we hope this report will help guide your discussions
and eventual decisions.
Rob Kelly
Editor
Academic Leader
This article compares aspects of an educational program offered at Nipissing University through the Centre for Continuing Business Education (CCBE) with the guidelines for successful adult learning programs that were developed by the Council for Adult and Experiential Learning. Through the use of a survey, the students of the CCBE were asked to provide their opinions on the evidence of adult learning success factors from their experience with the program. Analysis of the results showed that the students did find evidence of these factors in the program, and other areas for research were identified.
Résumé
Cet article compare les aspects d'un programme d'éducation offert à la Nipissing University par le truchement du Centre for Business Education (CCBE) en suivant les lignes directrices que le Council for Adult and Experiential Learning a élaborer pour assurer le succès des programmes d'apprentissage pour adultes. Au moyen d'un questionnaire, et à partir de leur expérience dans le programme, les étudiants du CCBE ont fourni leurs opinions sur les facteurs de succès de l'apprentissage des adultes. L'analyse des résultats a montré que les étudiants avaient trouvé ces facteurs dans le programme et a mis en évidence d'autres points méritant une étude approfondie. 16
Much attention over the past decade has been given by policy makers to the importance of data-driven decision making and evidence-based practices in education (Aguerrebere, 2009; Cilbulka, 2013; CCSSO, 2012; Duncan, 2009, 2010, 2012; Easton, 2009, 2010; National Council for Accreditation of Teacher Education, 2010). And much has been written about data-driven decision making in recent years. The field has seen special issues of journals (Coburn & Turner, 2012; Turner & Coburn, 2012; Wayman, 2005a, 2005b, 2006), edited books (Herman & Haertel, 2005; Kowalski & Lasley, 2009; Mandinach & Honey, 2008; Moss, 2007), focused books (Boudett, City, & Murnane, 2007; Mandinach & Jackson, 2012; Supovitz, 2006), research syntheses (Hamilton, Halverson, Jackson, Mandinach, Supovitz, & Wayman, 2009), and federally funded landscape studies (Means, Chen, DaBarger, & Padilla, 2011; Means, Padilla, & Gallagher, 2010). Yet the field is still emerging. There is much we know (Hamilton et al., 2009), and there is also much we do not know (Mandinach, 2012; Marsh, 2012; Turner & Coburn, 2012) or that has methodological challenges. Even some of the most rigorously designed studies about impact result in interpretive questions (Carlson, Borman, & Robinson, 2011; Konstantanopoulus, Miller, & van der Ploeg, 2013).
Since 1987, the Canadian Association of University Business Officers (CAUBO) has celebrated the administrative achievements of our members through the Quality & Productivity (Q&P) Awards Program. The simple concept of sharing good ideas has grown
into an established best practices program that celebrates the successes of our members and provides a venue for spreading the word.
CAUBO promotes the professional and effective delivery of services and administration of resources in all facets of higher education. This annual awards program is designed to recognize, reward and share achievements of administrators in the introduction of new services, improvement in the quality of services provided, and the management of human, financial, and
physical resources.
Depuis 1987, L’Association canadienne du personnel administratif universitaire (ACPAU) souligne les bons coups de ses membres par l’entremise du programme des prix de la qualité et de la productivité. Le concept de départ, qui consistait à
communiquer de bonnes idées, a germé; aujourd’hui, il s’agit d’un programme bien établi qui réunit des pratiques exemplaires, met en valeur les réussites de nos membres et constitue un moyen de diffuser ce savoir.
L’ACPAU s’occupe de promouvoir la prestation professionnelle de services et l’administration effice de ressources dans toutes les facettes de l’enseignement supérieur. Le programme des prix de la qualité et de la productivité vise à récompenser et à faire connaître chaque année les réalisations des administrateurs universitaires, que ce soit pour l’introduction de nouveaux services, l’amélioration de la qualité des services fournis, ou encore la gestion des ressources humaines, financières
ou physiques.
Most of the faculty on American college and university campuses are contingent employees, working in conditions very different from the image of academic professional life that informs contemporary discussions of higher education policy. This report describes the findings of a recent survey of contingent faculty in the United States, focusing on the working conditions
imposed upon contingent faculty and the ways those conditions impact students and the quality of the education they receive.
In an ideal world, we wouldn’t need to call on students to get them to participate. They would be fully invested in our courses, and would come to class eager to play an active role in the day’s activities. They would understand that more participation equals more learning. We wouldn’t be sergeants at the front of the room, putting our conscripts through their paces. Rather, we’d be facilitators — helping our students when we can, asking guiding questions, suggesting new paths of inquiry.
In Canadian universities and colleges, the registrar role appears to be evolving. It absolutely remains a position focused on the diligent care and oversight of student academic records and related student services. However, those holding these roles are more often being called upon to create interesting and unique partnerships; actively support or steer enrolment management; oversee significant pan-institutional responsibilities and related accountabilities; and develop policies, procedures, and integrated systems that serve as the backbone for the institution and support overall student success. Registrars are exercising their duties in an increasingly virtual world where institutional boundaries are becoming less rigid and new approaches are becoming the norm. Examples include different course delivery models, online course and program offerings, new forms of inter-institutional collaboration, cross-boundary sharing of data, targeted access programs, increasingly mobile students, etc. The evolving role of the Canadian registrar suggests a close examination of current reporting line practices and responsibilities is timely.
Some provincial governments are taking notice of and responding to growing public concern over student debt loads, economic and employment uncertainty, and the long-term ramifications being felt by students and their families.
These responses have not resulted in across-the-board fee reductions; provincial governments have largely preferred to go the route of directed assistance measures, either before (two-tiered fee structures or nearly-universal targeted grants or bursaries) or after-the-fact (tax credits, debt caps and loans forgiveness) directed at in-province students as part of a retention strategy, and to mitigate the poor optics of kids being priced out of their local universities. While this does impact in-province affordability, it undermines any commitment to universality because it creates a situation where the only students
who leave the province to pursue a degree are the ones who can afford to.
The increasing number of exceptions and qualifiers makes the system of university finance far more difficult to navigate, and makes it harder to compare provincial policies. Additionally, the system becomes much more unpredictable.
Financial assistance applied in this manner is anything but certain; programs can change or be eliminated at any time, while the only thing students can be relatively certain of is that fees will likely continue to increase.
Let’s quickly look at the difference between the two:
IQ is a score based on a standardized test of your intelligence EQ is a measure of a person’s level
of emotional intelligence
Emotional intelligence, or EQ, is more important than IQ.
Within the context of my Ph.D. dissertation, I am interested in (1) the impact of superiors’ management skills and subordinates’ working skills on the building of their (hierarchical) relationship and (2) the impact this hierarchical relationship has upon the mental health of workers (i.e. both superiors and subordinates). Research to date has revealed the potentially negative consequences that hierarchical relationships can have on mental health; thus, for example, Brun, Biron, Martel & Ivers (2003) found that poor relations with the supervisor constitutes a significant risk factor for mental health. Leiter and Maslach (2004) report similar findings, that is to say, that the quality of social interactions at work is a major risk factor for mental health.
CACUSS is pleased to support the second edition of this guide to “Researching Teaching and Student Outcomes in Postsecondary Education.”
The first edition was a useful resource for our members in working collaboratively to understanding academic and co-curricular learning in postsecondary contexts. The guide offers an accessible introduction to the issues and techniques in conducting research and we believe that it is a good resource for student affairs staff who are considering a research project to measure outcomes in their departments, programs, or campus.
Student affairs professionals are involved in various research and assessment projects seeking to understand the student experience. We are asked more and more frequently to provide evidence of how our work impacts student learning, wellbeing, development and success rates. In addition, the need to refine programs, build outcomes-based plans and engage with faculty on academic initiatives to support student success also persists.
We congratulate the authors and collaborators on their work in updating this useful tool.
The function and role of leadership today is very different than in past decades. Leadership applies to more than just those who supervise others - it is both a privilege and responsibility of each member of a college commu- nity. We are all learners from the moment we enter the world, but we ask you to consider each of us as teachers as well. We are constantly modeling with our actions and inactions, and we have a responsibility...a civic duty...to teach both those who ay and those who are paid to
affiliate with our college.
Just as goods, services, products, and daily news gradually become widespread going beyond borders due to mass media, and global free movement, so do scientific publications, books, and academic work. As a result of the mind-blowing developments in publishing industry and communication, a piece of information, comments, or inventions belonging to a nation, country,
university, or an academic ach the furthest country immediately and be shared with other societies and scientists.
An important consequence of intensification of economic, political, and cultural relations among countries is that scientific and educational cooperation has increased. Only 30-40 years ago, there was only a handful of books and articles published abroad
by Turkish scientists, yet today, hundreds of articles are published in magazines, and many books are printed by foreign publishing houses, which gives various nations information on science, arts, sports, politics, education, and inventions in Turkey.
Students enter college hoping it will be a major step up from what they were doing before, writes Roger Martin, but
they are often disappointed.
This study examines online and offline political engagement and pays special attention to the role of social networking sites in people's political activities.
With experts projection that five million K-12 students will enroll in online course by 2016, thee is no doubt that blended learning asking the key question: "Does blended learning give better outcomes than traditional classes?"
With a population of 13 million people, the province of Ontario covers a significant geographic distribution of 917,741 square kilometres (Statistics Canada, 2005). Fourteen per cent of the population is categorized as living in a rural, remote or northern area (Statistics Canada, 2011). Within this land mass is a rich diversity of people, systems and institutions that are privileged to call it home - including Francophone persons and First Nations, Inuit and Métis people. There are unique challenges that exist within these communities that affect access to health services: geographic distance, socioeconomic status, availability of health human resources and infrastructure. These factors have an impact on health status, wellness and the ability to offer person-centred health care.
When building an online program, there are certain big questions that need to be answered. Among them are: What kind of program you want it to be – high tech or low tech? Professor intensive or adjunct driven? Blended learning or fully online? What kind of technology will be used to deliver course content? What about opportunities for collaboration? Indeed, even though distance learning is no longer in its infancy, and there are a whole discipline-full of best practices learned by those who blazed the trail before you, it’s easy to get overwhelmed by the questions and the possibilities of what you want your program to look like today and five years from now. We created this special report to suggest some responses to the big questions about distance education: About pedagogy, technology, philosophy and administration of distance learning programs. In this report, you will find concise, informative articles on distance education administration and policy that have appeared in Distance Education Report. Titles include:
• Seeing Where the Distance Education Opportunities Lie
• Dumb is Smart: Learning from Our Worst Practices
• Building a Distance Education Program: Key Questions to Answer
• Eight Steps to On-Campus/Online Parity
• Creating a Business Continuity Plan for Your Distance Education Program
• Integrating Distance Education Programs into the Institution
• Solving the Problems of Faculty Ownership with Online Courses
The mass of program and policy issues confronting distance education administrators grows every day. We hope this special report will help you conceptualize, manage and grow the distance education program at your school.
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Review of Colleges and Universities and other educational issues.