Education is undergoing a dramatic transformation. Technology plays a powerful role in the life of today’s students and institutions can no longer meet their needs through classroom-based instruction alone.
Blended learning is one way institutions can prepare themselves for the next era in education. It combines face-to-face and online instruction by integrating technology into their curriculum.
Many educators agree that the blended approach is benefi cial. It delivers a fl exible experience and supports learning by allowing students to learn at their own pace. Meanwhile, use of this model helps maximize instructor efficiency, increasing engagement inside the classroom while simultaneously enabling them to reach more students. Institutions see the benefi ts as well. Retention rates increase, recruitment efforts improve and early evidence suggests that use of this approach can improve grades. The ME2U research project, conducted at the University of Sussex1, found that students using blended learning technology to view recorded content prior to assessment often produced higher scores.
With these advantages, it’s no surprise that blended learning is experiencing a dramatic upsurge
in popularity. Today, student demand for blended learning courses continues to outpace most institutions’ ability to meet the growing need. Eighty-four percent of surveyed students would like blended learning technology offered in more of their courses.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
Rob Kelly
Editor
Online Classroom
The professional development of new university instructors has received considerable investments of resources at Canadian universities, but the impact of these efforts has only rarely been evaluated or studied. Universities in Ontario have witnessed and participated in the formation of teaching and learning units responsible for professional development of academics since the mid-1980s (Landolfi, 2007). These units have been responsible for the development of programs to address the pedagogical needs of university instructors, with the goal of making them more effective (Ibid.).
In situations of decreased availability of funding, individual university support for central teaching and learning units has oscillated. This has often required that they operate with inadequate financial support and a minimal number of full-time employees. Currently, the four smallest units in Ontario universities operate with only one to three staff members.
While the formal training of postsecondary educators and the issue of enforcing mandatory training of academic teaching staff has been broadly accepted in colleges for years (see volume 2 of this report which will follow in 2012), the same issue has recently been discussed more frequently among universities as well at the level of teaching professionals and policy makers, with intense controversy on either side of the debate.
New Faculty Orientations (NFOs) – an induction program for newly hired faculty members at the beginning of their teaching careers – vary widely in the content delivered across different Ontario universities. While some simply provide a general introduction to a particular university’s settings, and/or a list of local resources for the new faculty members to choose and use as they see fit, others focus on specific teaching skills and organize a series of sessions, which explore a variety of teaching and learning issues and strategies.
Surprisingly, of the 20 institutions surveyed there are only two Ontario universities that still do not organize NFOs for new teaching staff even though they have established teaching and learning centres. In these instances, new faculty members receive a general orientation provided by the President’s Office and Faculty Recruitment departments, as well as their faculties. Other findings from this study include the following:
• The majority of Ontario universities (72 per cent) include both contract instructors and full-time faculty members in their orientation sessions.
• Only in two Ontario universities is orientation mandatory for all newly hired faculty members. In other institutions where NFO attendance is voluntary, participation varies from 40 per cent to 85 per cent.
• In terms of the cost of new faculty orientation, data differ from institution to institution, with a few
institutions spending a modest amount of $1,000 and others (the minority) spending about $35,000 on NFOs per annum.
The top five separate sessions that are typically included for NFOs at Ontario universities are, in this order:
a) greetings/conversation with VP Academic Provost,
b) academic policies and procedures,
c) classroom teaching management methods,
d) teaching with technology, and
e) a panel/discussion with experienced faculty members.
To compete successfully in today’s global economy, countries need to develop the potential of all of their citizens. They need to ensure that men and women develop the right skills and find opportunities to use them productively. Many countries are working towards achieving gender parity at the workplace and in access to jobs. In education, too, many countries have been successful in closing gender gaps in learning outcomes. Yet, as this report reveals, even when boys and girls are equally proficient in mathematics and science, their attitudes towards learning and aspirations for their future are markedly different – and that has a significant impact on their decisions to pursue further education and their choice of career.
Motivating students to be enthusiastically receptive is one of the most important aspects of mathematics instruction and a critical aspect of any curriculum. Effective teachers focus attention on the less interested students as well as the motivated ones. Here are nine techniques—based on intrinsic and extrinsic motivation—that can be used to
motivate secondary school students in mathematics.
This study investigates the validity, within an Ontario college, of the U.S.-based Community College Survey of Student Engagement (CCSSE) benchmarks of effective educational practices, formally referred to as the Model of Effective Educational Practices (MEEP). MEEP factors include active and collaborative learning; student effort, academic challenge, studentfaculty
interaction, and support for learners. The validity of CCSSE was explored for this study through analysis of the model fit of MEEP and analysis of its correlations and capacity to predict five academic outcomes based on a sample of Ontario students that completed CCSSE during the Winter 2009 semester. Results of the analyses reveal that MEEP exhibits good model fit and that three of the five benchmarks were consistently correlated with the five selected academic outcomes (self-reported GPA, semester GPA, cumulative GPA, cumulative credit completion ratio, and percentage of courses completed with a grade of 70 per cent or higher). After controlling for subject characteristics, two of the five benchmarks, active and collaborative learning and academic challenge were identified as predictors of most of the academic outcomes.
The weakening of the global recovery in 2012 and 2013 has further aggravated the youth jobs crisis and the queues for available jobs have become longer and longer for some unfortunate young jobseekers. So long, in fact, that many youth are giving up on
the job search. The prolonged jobs crisis also forces the current generation of youth to be less selective about the type of job they are prepared to accept, a tendency that was already evident before the crisis. Increasing numbers of youth are now turning to available part‐time jobs or find themselves stuck in temporary employment. Secure jobs, which were once the norm for previous generations – at least in the advanced economies – have become less easily accessible for today’s youth.
The global youth unemployment rate, estimated at 12.6 per cent in 2013, is close to its crisis peak. 73 million young people are estimated to be unemployed in 2013.1 At the same time, informal employment among young people remains pervasive and
transitions to decent work are slow and difficult. The economic and social costs of unemployment, long‐term unemployment,
discouragement and widespread low‐quality jobs for young people continue to rise and undermine economies’ growth potential.
n this two-part consideration of the future of online learning, we look at the patterns and trends which will shape online learning in the future and how the various components of the post-secondary education system, such as student population, course design and delivery, assessment, resource bases, teaching and learning models, and partnerships will be different from what we have now.
The first part, A 2016 Look at the Future of Online Learning: Advancing Technology and Online Learning – An Ideal Match for the Future, looks at developments in technology and what potential they offer for better learning, teaching, collaboration, mobility and other key aspects of online learning.
The second part, A 2016 Look at the Future of Online Learning: Transformations in Learners, Programs, Teaching and Learning, and Policy and Government, is a more in-depth consideration of the inter-related changes we see taking place across online learning and the implications of this for post-secondary education.
Abstract
The demands on academic staff in all sectors to adopt best ODL practices to create effective and efficient models of learning in the face of increasing external pressures show no signs of abating. The massification of higher education, diversified access, and pressures to meet institutional visions and research objectives demand of teaching staff an increasingly public design process subject to peer review in numerous forms. Expectations of systematized pedagogical planners and embedded templates of learning within the institutional virtual learning environments (VLEs) have, so far, failed to deliver the institutional efficiencies anticipated. In response, a new model of learning design is proposed with a practical, accessible, and freely available “toolkit” that embodies and embeds pedagogical theories and practices. The student-owned learning-engagement (SOLE) model aims to support professional development within practice, constructive alignment, and holistic visualisations, as well as enable the sharing of learning design processes with the learners themselves.
Keywords: Learning design; constructive alignment; pedagogical planners; toolkit
International Review of Research in Open and Distance Learning
Embodied and Embedded Theory in Practice: The Student-Owned Learning-Engagement (SOLE) Model
Simon Atkinson
London School of Economics and Political Science, UK
One of the many lessons learned from the early years of distance education is the fact that you cannot simply pluck an instructor out of the classroom, plug him into an online course, and expect him to be effective in this new and challenging medium. Some learned this lesson the hard way, while others took a proactive approach to faculty training. All of us continue to refine our approach and discover our own best practices.
Today, it’s possible to learn much from the mistakes and successes of those who blazed the trail before us. Faculty development for distance educators is a critical component of all successful distance education programs. Well thought-out faculty development weaves together needed training, available resources, and ongoing support, and carries with it the same expectations for quality teaching that institutions of higher education have for their face-to-face classes.
This special report, Faculty Development in Distance Education: Issues, Trends and Tips, features 12 articles pulled from the pages of Distance Education Report, including:
• Faculty Development: Best Practices from World Campus
• Developing Faculty Competency in Online Pedagogy
• A Learner-Centered, Emotionally Engaging Approach to Online Learning
• How to Get the Best Out of Online Adjuncts
• Workload, Promotion, and Tenure Implications of Teaching Online
• Four Steps to Just-in-Time Faculty Training
This report is loaded with practical strategies that can help you build a comprehensive
faculty development program, helping ensure that instructors stay current in both online
pedagogy and practical technical know-how. No matter what the particular character of
your program is, I think you’ll find many ideas you can use in here.
Christopher Hill
Editor
Distance Education Report
[email protected]
In order to close the growing achievement gap, higher education institutions need to focus on innovation, scale and
diffusion, according to Bridget Burns, executive director for the University Innovation Alliance, a coalition of 11 public research universities committed to improving graduation rates and sharing best practices. And most important, institutions need to communicate about what works and what doesn't. "Otherwise we are sentencing other universities to repeat our mistakes and our failures — and students deserve better," she exhorted.
In 2007, Colleges Ontario prepared a report for Citizenship and Immigration Canada (CIC) that examined existing occupation-specific language training in Ontario colleges.1 The findings from that report formed the basis of the Occupation-specific Language Training (OSLT) initiative. CIC funded Colleges Ontario, in partnership with ontario colleges and ConneCt strategic alliances, to undertake the oslt initiative to develop curriculum and work with ontario colleges to conduct pilot deliveries of language training for newcomers. This report summarizes the activities conducted from April 1, 2008 to March 31, 2011.
Ontario’scolleges are highly experienced in meeting the language needs of immigrants and have a strong track
record in designing and delivering occupation-specific language training. For the OSLT initiative, the target participants were defined as newcomers who were permanent residents or protected persons with Canadian Language Benchmarks (CLB) 6 to 8 (or Niveaux de compétence linguistique canadiens 5/6 to 8).These newcomers were working in or wanted to re-enter an occupation related to their training and experience, or they wanted to take a related program of study to bridge to employment.
Cyberbullying Dealing with Online Meaness, Cruelty and Threats
Do your school reform efforts frequently sputter or stall? In this indispensable sequel to the
bestseller Motion Leadership, Michael Fullan shares the real-life strategies and results of educators who have
used motion leadership to propel entire organizations and systems forward. Success stories from the
US and around the world illustrate how educators can use a small number of specific actions to
generate momentum for lasting change. Motion Leadership in Action addresses:
• Creating and leading movement in the right direction and at the right time
• Implementing a "ready-fire-aim" mindset
• Emphasizing the importance of collaboration
• Forging relationships while handling resistance
• Establishing your change stance in order to get better results
To provide a detailed account of the nature and scope of recommendations for promoting faculty grant proposal success in academic medical settings.
• Each year, more than 500,000 students and clients are served by ontario’s colleges of applied arts and technology (caats) . of this group, approximately 200,000 are full-time students .
• there were 197,433 distinct applicants for the 2012-13 academic year .
• Fifty-eight per cent of new fall 2013 entrants to ontario post-secondary institutions enrolled in a college .
• Sixteen per cent of surveyed college applicants were not born in canada; 22 per cent of these individuals came to Canada from 2002 to 2006, while another 40 per cent arrived since 2007 .
• more than one-quarter of college applicants reported a household income of less than $30,000
and 55 per cent had incomes of less than $60,000 .
• total funded full-time equivalent (FtE) post-secondary enrollment in the colleges was 220,721 (including funded full-time, part-time and tuition-short programs) .
• more than 23,000 international students enrolled in Ontario colleges in 2013 .
• Fourteen per cent of ontario college students indicated use of special needs/disability services, almost half of whom reported high usage .
• colleges delivered 87 per cent of the apprenticeship in-school training in 2012-13 .
• last year, more than 82,000 students graduated from post-secondary programs, representing a 4 .8 per cent increase over the previous year .
• Eighty-three per cent of 2011-12 graduates in the labour force were working six months after graduation .
• twenty-four per cent of graduates continued their education with full- or part-time studies within six months of graduation .
Canada is in the midst of unprecedented growth in the postsecondary education (PSE) sector. More students are availing themselves of college and university educational opportunities than at any other time in the nation's history. The students now enrolling bring a diverse set of characteristics rarely seen within the sector previously. They are immigrants, children of immigrants, first in their family to enrol in postsecondary, Aboriginal, visible minorities, and students with disabilities to name just a few.
College and university programs and services have grown to meet the needs of these increasingly diverse learners, and are largely referred to as student affairs and services, (SAS). One of the aims of this study was to develop a greater understanding of the scope of student affairs and services and describe the formal organizational structures of these divisions
within Ontario’s postsecondary sector.
We found no consistent title for the senior student affairs and services officer (SSASO) across the sample; titles ranged from Vice President, Student Services to Associate Vice Principal and Dean of Student Affairs. Despite the inconsistency of title, the reporting line was fairly consistent, with SSASOs reporting to the Provost and Vice President, Academic or directly to the President. In only a few cases, dotted line reporting structures existed between the SSASO and these senior administrators.
The portfolios for SSASOs tended to include new student orientation, student leadership programs and liaison with student government, campus involvement (clubs and organization recognition), community development (service learning and civic engagement initiatives), counselling services, health services, accessibility services (also called services for students
with disabilities), career and employment services (and in some cases, cooperative education), academic skills or learning services, and services for diverse students (such as Aboriginal student services, international student services, women centres, and mature student centres). Portfolios differed in terms of whether the registrar’s office and related enrolment management functions, residence, and athletics were included within the SSASO's portfolio. In general, we found the college SSASO’s portfolios to be more expansive than the portfolios of the university SSASOs.
The second aim of this study was to share the voices of the staff who work in student affairs and services divisions across Ontario. Staff shared their perspectives regarding the organizational structure of their institution and how they perceived these organizational structures as helping or hindering their ability to support student success. Staff depicted and described two types of images that correspond with how they perceived the organizational structure of their institution. Spider webs tended to represent institutions where the staff perceived the organizational culture as one where supporting student success was a shared commitment between staff and faculty; where the SSASO's leadership style was directed toward finding the synergy between divisional areas, open to ideas from all areas within the division, and advocated for the division in senior administrative meetings; and where staff understood the vision and mission of the division as it supported and contributed to the institutional mission. Silos tended to represent institutions 4 – Supporting Student Success: The Role of Student Services within Ontarios Postsecondary Institutions where the staff perceived the organizational culture as one in which people worked in their discrete units and were less committed to a shared focus on supporting student success; where the SSASO's leadership style managed departments within the division more as discrete units, less open to ideas from across the division, and with greater hesitation in advocating for the division in senior administrative meetings; and where staff were less clear about how the vision and mission of the division supported and contributed to the institutional mission.
This imagery was powerful in that it spoke to two different approaches to organizational structure: one was student-focused and the other was institution-focused. Student-focused structures were those that aligned organizational structures (proximal location of departments, sub-unit reporting portfolios, policies and protocols) with the student in mind. Institution-focused
structures were those that focused on the organization of the institution’s business first, and appeared to value it over how students would encounter the institution as they worked through successful completion of their program of study. The spider web and silo imagery and their relation to the student-focused and institutional focused approaches to structure appeared irrespective of the actual organizational structure of the institution. Institutions were typically centralized, decentralized, or federated (a combination of the two former models). A centralized structure tended to have the various units within the division (health and counselling, residence, registrar, and athletics, for example) headed by a director or manager reporting to the SSASO, and providing programs and services for the institution as a whole. Conversely, a decentralized structure was one in which programs and services were managed and provided for within multiple institutional units, typically within the faculties. Finally, the federated structure (or hub and spoke model) was found at institutions in which programs and services existed with some level of centralization, and customized versions of these central services also existed at typically the individual faculty level. A critical finding from this study was that student-focused or institution-focused approaches to organizational
structure could be illustrated by any of the three actual structures (centralized, decentralized, or federated). It is as possible to have a student-focused approach with a federated SAS structure as it is to have an institution-focused approach with a centralized SAS structure.
Ensuring access to postsecondary education (PSE) for all qualified individuals is key to Ontario’s future competitiveness and equally critical from an equity perspective. This paper provides an empirical analysis of access to PSE among a number of under-represented (and minority) groups in Ontario, including comparisons to other regions. Having parents that did
not attend PSE is the most important factor across the country, and the effects are even greater in Ontario than in some other regions. Being from a low-income household is considerably less important than parental education, and the income effects are even smaller in Ontario than in certain other regions. Aboriginal and disabled youth are also strongly under-represented groups in PSE in Ontario, driven entirely by their lower university participation rates, offset to different degrees by higher college participation rates . Rural students are also significantly under-represented (though to a lesser degree) in university, but again go to college at somewhat higher rates. Furthermore, for these latter groups, Ontario does not compare favourably to other regions. The children of immigrants are much more likely to go to university but somewhat less likely to attend college almost everywhere.
Being from a single parent family has little independent effect on access to PSE, as is also the case for being a Francophone outside of Quebec, the latter effect in some cases actually being positive. Intriguingly, although females generally have significantly higher PSE (especially university) attendance rates than males, females in under-represented groups are generally more disadvantaged than males. This research was funded by the Higher Education Quality Council of Ontario (HEQCO), which also provided useful feedback throughout the project. This work is based on earlier research carried out for the Canada Millennium Scholarship Foundation through the MESA project, including a series of papers involving Richard Mueller. The authors gratefully acknowledge the ongoing support provided for the MESA project by the University of Ottawa.
Concerns over the usefulness and validity of student ratings of instruction (SRI) have continued to grow with online processes. This paper presents seven common and persistent concerns identified and tested during the development and implementation of a revised SRI policy at a Canadian research-intensive university. These concerns include bias due to insufficient sample size, student academic performance, polarized student responses, disciplinary differences, class size, punishment of rigorous instructor standards, and timing of final exams. We analyzed SRI responses from two mandatory Likert scale questions related to the course and instructor, both of which were consistent over time and across all academic units at our institution. The results show that overall participation in online SRIs is representative of the student body, with aca-demically stronger students responding at a higher rate, and the SRIs, them-selves, providing evidence that may moderate worries about the concerns.
This paper exploits longitudinal tax-filer data to provide new empirical evidence for Ontario on i) overall PSE
participation rates on an annual basis over the last decade, ii) how access is related to a number of important
individual and family characteristics, including sex, family income, area size of residence and family type, and iii) how these relationships have changed over time. This is done for Ontario as a whole, in comparison to the rest of Canada, and then broken down by region within Ontario. The findings are informative, in some cases surprising, and highly relevant to public policy regarding access to postsecondary education.