When viewed holistically, Canada lacks a clear and common understanding of the future directions and top priorities of its post-secondary education (PSE) sector. Perhaps as a result, Canada has not yet comprehensively addressed a fundamental question: How do we demonstrate quality in PSE? To answer this question requires clarification of many issues, including the roles that various institutions and sectors play. It also requires the development of a shared vision of PSE, of what can and should be achieved. Despite much discussion among leaders of various education sectors in Canada, an agreement on a plan of action has yet to be reached. Indeed, a national dialogue on this critical issue is needed.
As a starting point for a national dialogue, the Canadian Council on Learning (CCL) has published three annual reports on the state of post-secondary education in Canada over the last four years. These reports provided an overview of the Canadian PSE landscape while highlighting various issues common among education jurisdictions and institutions. For instance, CCL’s 2006 report, Canadian Post-secondary Education: A Positive Record―– An Uncertain Future, identified eight goals common among the post-secondary strategies of provinces and territories. One of these common goals was addressing the issue of quality in PSE.
CCL’s new monograph series, Challenges in Canadian Post-secondary
University Works uses empirical data to report on the outcomes of university graduates in terms of employment levels
and earnings, as well as average debt upon graduation.
University graduates experienced the highest employment growth of any educational attainment group over the last decade.
In his book, The World is Flat, author Thomas L. Friedman argues the barriers that used to separate countries – such as commerce and the movement of people – are gone, leaving the world more integrated, mobile and open to competition from all. Only countries that understand how to embrace this new reality will thrive in the world economy of the future. Creativity is always looking for a better home, as the Canadian Urban Institute and Jane Jacobs have argued.
A great deal of research has been conducted and published on the topic of hybrid or “blended” learning in university settings, but relatively little has been conducted within the college environment. The purpose of this multi-method study was to identify the impact of hybrid course delivery methods on student success and course withdrawal rates, and to evaluate faculty and student experience of hybrid instruction from within the Canadian college environment.
Quantitative findings suggest that students achieved slightly lower final marks in hybrid courses as compared to the face-to-face control courses offered in the previous year, though the magnitude of this effect was very small, in the order of -1%. Further analysis revealed that students with high academic standing were successful regardless of course mode, while students with low GPAs performed slightly worse in hybrid classes. Course mode did not have an effect on withdrawal from the course, suggesting that the format does not impact course completion.
Overall both students and faculty responded positively to the hybrid format. Students enjoyed learning and engaging online, but did express concerns about reduced access to instructors and/or a sense that lectures were rushed. Open-ended survey responses and focus group feedback made clear that it is essential to provide well-defined direction and orientation to web-based tools for a hybrid course to be successful. Suggestions for improvement include providing additional technical support for students and faculty, mandatory tutorials introducing students to online tools, and hybrid course development training for faculty.
Over the past decade or so, the bachelor’s degree has undergone major changes in much of the world. The most important set of changes was brought on by the adoption, across Europe,
of the Bologna Process. This led not only to the introduction of bachelor’s degrees in countries where no such qualification had previously existed, but also to a pan-continental harmonization (more or less) of the length of the degree, at three years. More recently, a number of universities in the United States – where a four-year degree has been sacrosanct for decades – have started experimenting with shorter degrees. At the same time that systems have been altering the length of degrees, there has also been a trend for systems in Europe and elsewhere – including Ontario and other parts of Canada – to open up degree provision to non-university Higher Education Institutions (HEIs). This has broken the centuries-long monopoly of
universities over the provision of granting degrees. These two major experiments in changing times and changing places are the subject of this report, which was undertaken by Higher Education Strategy Associates for the Higher Education Quality Council of Ontario (HEQCO).
Our approach to this project is not simply to look at global trends in the development of the bachelor’s degree and to collect the views of key Ontario stakeholders regarding these developments. For purposes of organizing material on a very complicated topic, we have chosen to look at the material within two main categories. In Chapter 1, entitled “Changing Times,” we look at how the lengths of bachelor’s degrees have been changing, while in Chapter 2, entitled “Changing Places,” we deal with the provision of higher education in non-university settings. Each chapter begins with an in-depth description of global trends in the area (with a particular focus on recent developments within Canada). These global discussions are then augmented by adding data about the views of two key sets of Ontario stakeholders. In order to understand the views of students, we conducted a survey of over 850 Ontario students in university bachelor’s degree programs (who were members of our student research panel1)about degree lengths and loci. Relevant results from this survey are included in both chapters, and the methodology behind the survey is included as Appendix A. We also solicited the views of key stakeholders concerning the lessons Ontario can learn from global changes – via a multistakeholder seminar held in Toronto on March 21, 2011. A list of attendees is included in this report as Appendix C, and a summary of their discussion can be found in each of the two chapters in this report.
Appreciative Inquiry (AI) is a way of helping organizations discover their strengths so they can create an alignment of those strengths, making their weaknesses and problems irrelevant. Since the mid-1980s, thousands of organizations in more
than 100 countries – corporations, businesses, nonprofits, churches, educational and governmental organizations – have used this strengths-based approach to organizational or institutional change and development.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
Rob Kelly
Editor
Online Classroom
What research direction is needed in the scholarship of teaching and learning in higher education? Over a decade ago, Windschitl (1998) advocated for more research on in- creasing student inquiry through the World Wide Web and illuminating web-based stu- dent communication. The release and then extensive development of a model of online communities of inquiry (Garrison, Anderson, & Archer, 2000) responded to Windschitl’s call. In addition to continued work in these two areas, a stronger research focus on learn- ing theory and everyday use of Web 2.0 technologies is required (Greenhow, Robelia, & Hughes, 2009; Zawacki-Richter, Anderson, & Tunca, 2010).
Encouraging benchmarking in e-learning supported the dissemination of e-learning benchmarks developed by the Australasian Council on Open, Distance and ELearning (ACODE). Dissemination activities, including provision of web-based
information and of training, were required to enhance the accessibility to the sector of the benchmarks and the guidelines for their use.
Take a quick look at any non-fiction best-selling book list and you’re sure to find at least one title devoted to success…success in business, education, personal relationships or health and fitness. Almost without exception, the common thread running through all these “seeking success” books is the importance of setting personal goals. The value of goal setting has been measured, documented and espoused in self-help programs ranging from weight-control and addictions to achieving financial security. The topic has far-reaching interest in the academic community as well. Hundreds of academic studies have confirmed the efficacy of goal setting, demonstrating just how important goals are in improving performance.
I. Introduction
Entering a (first) postsecondary education (PSE) program represents a critical transition in a person’s life, but it is just the beginning of a whole new set of dynamics that can take many different forms. Some students continue in their programs until graduation, proceeding at faster or slower rates. Others switch to another program at the same institution, at an institution of the same kind (college or university) or at a different level of study. Still others abandon their studies, some to return at a later date.
Those who persist in their initial programs directly through to graduation could be considered cases where the system has successfully helped students realize their PSE aspirations and then move into the labour market, go on to further schooling or pursue other life goals. In short, they could be considered student “success” stories as far as the PSE system is concerned.
Those who obtain a diploma/degree after moving across different programs, institutions or levels of study
– perhaps with a break in their studies along the way – may have taken, to some extent, a wasteful diversion on the path to their preferred postsecondary credential. This may result from an initially flawed program choice or a PSE system that has somehow not served these students as well as it could have.
However, such pathways could also represent the student’s acquisition of necessary learning about different programs and the careers they lead to, or they could reflect developments in the student’s personal life apart from his or her schooling, or they may result from an individual’s change of plans. In at least some of these cases, the postsecondary system and the postsecondary institutions with which the individual was involved may have performed as well as could be expected despite the time required and the circuitous pathway that the student took to complete the program. Finally, although individuals who fail to complete their postsecondary studies may be regarded as being part of a system that is not working as it should, such pathways may again represent necessary learning experiences or be related to personal factors that have little to do with the PSE system. In fact, the system may have performed as well as could be expected, including providing an initial opportunity for the individual to pursue or explore their PSE ambitions.
Underlying many of these dynamics are policy issues relating to ways in which these pathways and outcomes could be improved. Could better information provided in more effective ways help students make more informed and appropriate program choices at an earlier point during their studies? In the case of students who struggle in their PSE studies, could certain interventions help these individuals or targeted groups of students overcome those challenges and complete their programs in a more timely fashion? Are there means of reducing the need for some students to take breaks from their studies or are such pauses a necessary part of the PSE experience for at least some individuals? Answering such questions, and developing the appropriate policy response, could potentially result in more satisfied students, reduced costs for the PSE system and higher graduation rates. Before addressing these issues, however, more information on PSE pathways is needed, including program retention, drop-out and completion rates and student transfers within, between and across programs, institutions and levels of study.
The general objective of this report is to provide new and unique empirical evidence concerning the patterns of “persistence” (or what is sometimes alternatively referred to as “retention,” especially when viewed from the perspective of individual institutions), as well as educational pathways more generally, of PSE students in Ontario. We present an analysis of the frequency of various trajectories and graduation rates and use both descriptive statistics and econometric modelling to show how pathways and outcomes vary by students’ individual characteristics, family background and educational outcomes at the high school and PSE levels.1 Throughout, the focus is on Ontario, but comparisons are made with the rest of Canada.
This report represents the second annual survey on Twitter usage and trends among college faculty. This year's survey, like that conducted in 2009, sought answers to some of the fundamental questions regarding faculty members' familiarity, perception, and experience with the micro-blogging technology, as well as whether they expect their Twitter use to increase or decrease in the future. We also examined year-to-year comparisons to see how the Twitter landscape has changed during the past 12 months. The 2010 Faculty Focus survey of nearly 1,400 higher education professionals found that more than a third (35.2 percent) of the 1,372 respondents who completed the survey in July-August 2010 use Twitter in some capacity. That's up from 30.7 percent in 2009. Meanwhile, the percentage of educators who never used Twitter decreased from 56.4 percent in 2009 to 47.9 percent in 2010. The remaining 16.9 percentage consists of those who tried Twitter, but stopped using it —an increase from 12.9 percent in 2009.
Of those who currently use Twitter, the most common activities include “to share information with peers†and “as a real-time news source.†Instructional uses, such as “to communicate with students†and “as a learning tool in the classroom†are less popular, although both activities saw increases over the previous year. Meanwhile, a number of non-users expressed concerns that Twitter creates poor writing skills and could be yet another classroom distraction. Many also noted that very few of their students use Twitter. Finally, a new trend that emerged this year centred on the belief that many feel they already have too many places to post messages or check for student questions/comments. As one professor put it, “I have no interest in adding yet another communication tool to my overloaded life. In terms of future use, just over half (56.8 percent) of current Twitter users say they expect to increase their use during the coming academic year. Only 2.5 percent say their Twitter use will likely decrease, and 40.7 percent say it will stay about the same.
This 22-page report gives a breakdown of each survey question, including a sampling of the comments provided by the respondents. The comments allowed faculty to further explain how they are using Twitter, why they stopped, or why they have no interest in using it at all.
Toronto, January 29, 2013 – Students who transfer from college to university to complete their undergraduate degree are likely to save themselves and the government money, and they often earn grades equivalent to students who go directly into university from high school, according to a new study from the Higher Education Quality Council of Ontario (HEQCO).
finds that in most jurisdictions examined outside Ontario, the total cost to students and the government of a degree earned through two years at college followed by two years at university (2+2) is lower than the cost of a four-year university program, with potential savings of from 8-29% per student over the course of four years. Study author David Trick notes that the 2+2 model is rare in Ontario, with most college-to-university transfer arrangements requiring additional courses that reduce or eliminate the potential financial savings.
The study uses published data on the transfer experiences in Alberta, British Columbia, Australia, New Zealand, Scotland and nine U.S. states, supplemented by interviews with higher education officials, and compares these experiences with recent data for Ontario. Trick says that better college-to-university pathways could make an important contribution to meeting the growing demand for baccalaureate education at an affordable cost. His study identifies three pathways for consideration:
· Creating two-year university transfer programs at colleges in arts and business.
· Expanding pathways from college career-oriented programs to university.
· Expanding pathways from college career-oriented programs to college degrees.
These pathways are not mutually exclusive, according to Trick, and they could be combined into a system where every graduate from a two- or three-year college program with adequate marks would be guaranteed admission to a baccalaureate program in his or her region.
The study notes that transfer policies are part of a broader framework involving institutional structure, academic standards, accessibility, financial assistance and student services. Trick cautions that the transfer policy goals of other jurisdictions -- such as student choice, more spaces, less duplication of credits or smoother administration -- may differ from Ontario’s goals. “The experience of other jurisdictions suggests that policymakers need to establish clear and quantifiable goals, including appropriate deadlines and accountability,” says Trick, a former Ontario assistant deputy minister for postsecondary education and now a consultant in higher education strategy and management.
Drawing mainly from HEQCO’s own research, this @Issue paper:
• Describes how the definition of student success has gradually broadened at Ontario colleges and universities;
• Summarizes some of the underlying institutional and student population factors that also impact on most current measures of student success;
• Provides broad observations about some recent findings as they relate to the awareness, utilization and impact of various student service, course-based and other initiatives designed to promote student success;
• Recommends what can be measured – as well as how and what outcomes can be expected – when it comes to initiatives and interventions designed to improve student success.
She has been contributing to the field of counseling and sociology since the early 1950’s.
Bachelors of Arts in Sociology in 1951 from Barnard College in 1951.
Ed.D in Counseling in 1961 from Teachers College, Columbia University.
Served on the faculties of Wayne State University, Howard University and Pratt University and at the University of Maryland, College Park.
Currently she is a professor emeritus in the Department of Counseling and Personnel Services, College of Education, and Director of Counseling of the Center of Human Services Department, University of Maryland, College Park
(Schlossberg et al., 1995).
This report documents the central role of the college-educated workforce in improving labour productivity across the economy and supporting an innovation culture in the workplace. It describes critical “enabling occupations” that play a key role in allowing companies to build a culture of innovation in the workplace which they need if they are to continually restructure for success. It develops a “Prosperity Cycle” model and demonstrates the importance of college graduates in building a culture of innovation in a dozen key Ontario industries.
Ontarians work hard and build for the future, hoping that rising prosperity will improve the quality of life for their families. A higher standard of living seems hard to achieve these days – especially for young people leaving school. Government, businesses, researchers and others believe that Ontario’s prosperity depends on rising productivity that improves the competitiveness of industry. But how is this achieved and how do young people share in the benefits?
Ontario has launched a review of its university funding model. The “funding model” is the rule set by
which the province’s operating grant, managed by the Ministry of Training, Colleges and Universities
(MTCU), is distributed to the province’s 20 publicly assisted universities to support their teaching,
research and service missions.
The government’s recently released University Funding Model Reform Consultation Paper defines the scope of the review as:
“The annual operating grants to universities provided through the university funding
model. This represents about $3.5 billion of government investment.” (MTCU)
The review encompasses the entire amount of annual (and, in recent years, annually increasing) MTCU direct operating support to universities. It includes the variously named “basic operating,” “general purpose” or “enrolment driven” grant universities may expend on their general operations. It includes all of the “special purpose” grants MTCU provides to drive identified policy or programmatic priorities.
To write well, college students need to read to deepen their understanding of language. And they need to write. The 24 essays in this collection will prompt teachers to help their students grasp changes in what is acceptable language, explore the mysteries
of word usage, and learn strategies to improve their writing. The essays are drawn from Lingua Franca, The Chronicle’s free blog about language in academe. Students can read these posts and new ones at chronicle.com/blogs/linguafranca.
Interest in leadership increased during the early part of the twentieth century. Early leadership theories focused on what qualities distinguished between leaders and followers, while subsequent theories looked at other variables such as situational factors and skill level. While many different leadership theories have emerged, most can be classified as one of eight major types:.
“Without having to miss out on fun, just outsource your test to us, an expert will take it and you will get the awesome grade that you deserve. All at prices you will not believe. How does that sound?”
—Excerpt from one of many results of googling “take my test” This pitch is more than incredibly crass. It is really just outright pimping of hired poseurs to online students willing to “pay for performance.” With the massive growth of online education, such parasitic companies have sprung up like weeds, presenting a serious threat to program integrity.