To write well, college students need to read to deepen their understanding of language. And they need to write. The 24 essays in this collection will prompt teachers to help their students grasp changes in what is acceptable language, explore the mysteries
of word usage, and learn strategies to improve their writing. The essays are drawn from Lingua Franca, The Chronicle’s free blog about language in academe. Students can read these posts and new ones at chronicle.com/blogs/linguafranca.
Shifting from an emphasis on teaching to learning is a complex task for both teachers and students. This paper reports on a qualitative study of teachers in a nurse specialist education programme meeting this shift in a distance education course. The study aimed to gain a better understanding of the teacher-student relationship by addressing research questions in relation to the students' role, the learning process, and the assessment process. A didactical design comprising three phases focusing on distinct learning outcomes for the course was adopted. Data were collected through in-depth interviews with teachers and were analysed using inductive thematic analysis. The results indicate a shift towards a problematising and holistic approach to teaching, learning, and assessment. This shift highlighted a teacher-student relationship with a shared responsibility in the orchestration of the learning experience. The overall picture outlines a distance education experience of process-based assessment characterised by the imposition of teachers’ rules and a lack of creativity due to the limited role of ICT merely as a container of content.
Keywords: Distance education; higher education; e-learning
One thing is becoming increasingly clear in the area of workplace training: the standard approaches applied are not adapted to individual needs and the knowledge society as a whole. Offering something more than a standard one-size-fits-all product involves “personalizing” learning. What do we mean by personalizing learning? We mean considering the diversity of learners (learning characteristics) in order to better adapt their learning to their needs (current and target skills), by offering them customized online solutions (synchronous, asynchronous and mixed) and by optimizing learning situations (alternate teaching methods) to reflect work-related requirements (e.g., adapted to their time constraints, work environment and job demands) and each learner’s skills.
Background Web technologies are developing at an unprecedented pace and constitute an excellent tool for improving the flexibility and effectiveness of learning. An increasing number of studies demonstrate that an adult can learn more – and faster – with an online course than face to face in a classroom. What about teachers, who must teach themselves on the job how to use these technologies and effectively integrate them into their teaching? A number of obstacles and a certain resistance hinder this training and integration, the most significant being the time available and the motivation to learn.
Increasingly, teachers are seeking à la carte training solutions that can be split up and accessed at different times in the workplace or close to home. The Internet offers more and more courses that successfully bring the knowledge conveyed in line with learners’ actual needs, regardless of where they may be on the planet, or where their workplace is located. But what do we really know about the impact of these online solutions on workplace learning? There is little literature on the subject, thus the relevance of research to analyze these types of intervention and document the success factors of online training in the workplace.
Goal
Given that little formal research has been conducted on the use of Web technologies for developing the technological and pedagogical skills of teachers in the workplace, and even less on operating training programs that provide a personalized approach to learning, the goal of this study was to test a mixed online learning model that provides a personalized mix of synchronous classroom instruction and asynchronous distance learning to suit the learning characteristics of adult learners in the workplace. With this educational approach in mind, the Form@tion program was launched online to offer professional development opportunities to teachers in the workplace who wished to develop their skills in online teaching. More specifically, the objectives of this study are to understand working teachers’ resistance to change and the obstacles facing them in terms of information and communications technologies Study on the impact of mixed online training (synchronous and asynchronous) on the skills development of teachers in the workplace (ICT); to test a mixed training program that offers a personalized training plan to meet the training needs and learning characteristics of practising teachers; and to measure the changing attitudes of teachers towards the need for lifelong learning.
Phil L. Davison
St. Francis Xavier University
ABSTRACT
This study explores the perspectives and understandings of post-secondary leaders and their contexts as described through the qualitative experiences of 12 Maritime Canadian leaders (presidents and vice-presidents) who work in contemporary, publicly funded, post-secondary institutions. Four themes emerge: balancing daily dissonance, learning experientially to lead,
creating learning spaces, and needing moments of grace. The research reveals that leaders seek deeper understandings of their work and their characterization.
Over the past decade or so, the bachelor’s degree has undergone major changes in much of the world. The most important set of changes was brought on by the adoption, across Europe,
of the Bologna Process. This led not only to the introduction of bachelor’s degrees in countries where no such qualification had previously existed, but also to a pan-continental harmonization (more or less) of the length of the degree, at three years. More recently, a number of universities in the United States – where a four-year degree has been sacrosanct for decades – have started experimenting with shorter degrees. At the same time that systems have been altering the length of degrees, there has also been a trend for systems in Europe and elsewhere – including Ontario and other parts of Canada – to open up degree provision to non-university Higher Education Institutions (HEIs). This has broken the centuries-long monopoly of
universities over the provision of granting degrees. These two major experiments in changing times and changing places are the subject of this report, which was undertaken by Higher Education Strategy Associates for the Higher Education Quality Council of Ontario (HEQCO).
Our approach to this project is not simply to look at global trends in the development of the bachelor’s degree and to collect the views of key Ontario stakeholders regarding these developments. For purposes of organizing material on a very complicated topic, we have chosen to look at the material within two main categories. In Chapter 1, entitled “Changing Times,” we look at how the lengths of bachelor’s degrees have been changing, while in Chapter 2, entitled “Changing Places,” we deal with the provision of higher education in non-university settings. Each chapter begins with an in-depth description of global trends in the area (with a particular focus on recent developments within Canada). These global discussions are then augmented by adding data about the views of two key sets of Ontario stakeholders. In order to understand the views of students, we conducted a survey of over 850 Ontario students in university bachelor’s degree programs (who were members of our student research panel1)about degree lengths and loci. Relevant results from this survey are included in both chapters, and the methodology behind the survey is included as Appendix A. We also solicited the views of key stakeholders concerning the lessons Ontario can learn from global changes – via a multistakeholder seminar held in Toronto on March 21, 2011. A list of attendees is included in this report as Appendix C, and a summary of their discussion can be found in each of the two chapters in this report.
Helping individuals obtain a college or university education, regardless of background, remains a key priority for provincial and federal governments in Canada. More and more postsecondary education (PSE) students, however, struggle academically. While PSE enrolment has increased, completion rates have fallen. Within Canadian universities today, about 70 per cent of entering students eventually graduate, and some schools face completion rates of as low as 50 per cent. Average grades have also fallen or been inflated. Administrators’ efforts to reverse these trends by offering additional support services such as advising, time management workshops and remedial education have been generally unsuccessful. Another explanation for worsening academic performance is declining study time. Recent evidence shows a substantial fall in average study times among postsecondary students over the last four decades. Greater financial constraints on today’s students and an increased need to work part time may prevent them from spending more time on school. On the other hand, poor-performing students may simply see less need to achieve better grade performance because they perceive obtaining an undergraduate degree as the primary benefit from postsecondary education. Or it is possible that more PSE students are myopic. Students invest time and effort for uncertain returns that are not realized until many years later. This uncertainty may lead students to focus more on immediate gratification and present opportunities and spend less time on school work. Many stakeholders are interested in how to motivate students to overcome these difficulties and perform better in school.
The goal of the Opportunity Knocks (OK) Project was to effectively learn more about the potential for merit-based scholarships to provide both additional financial support and more motivation for improved academic performance. OK was a randomized field experiment that involved first year and second year students receiving financial aid in 2008/09 at the University of Toronto Scarborough (UTSC). Students on financial aid were chosen because monetary incentives should be more meaningful to them. The campus includes a diverse student body, most of whom commute from home. About ten thousand full-time students attend each year. All first year and second year students on financial aid were invited to participate in OK. Those selected by lottery into the treatment group were offered merit scholarships for obtaining course grades above 70 per cent, as well as regular peer advising services. More specifically, for each one-semester course (with a full course load being 5 courses worth 5 2.5 credits), students received $100 for obtaining a grade average of 70 per cent and $20 for each percentage point above 70 per cent. For example, a student receiving a grade of 76 per cent would have received $220. If a student received 76 per cent in all of her or his 10 courses over the school year (5 each semester), she or he would have received a total of $2,200 (equal to 10 × $220).
OK participants selected for treatment were also assigned a peer advisor of the same gender and were offered opportunities to engage in e-mail correspondence with that advisor to discuss academic matters, as well as issues arising from campus life. Peer advisors were enthusiastic, paid upper year students or recent graduates with successful academic achievement. Each peer advisor was assigned to 50 students who had been selected for the OK treatment program. Advisors were the key front-line service and information providers for OK participants. They proactively sent e-mails to advisees approximately once every two to three weeks, whether or not a response was acknowledged. These e-mails offered advice on upcoming academic events and workshops and on how to approach particular periods in the academic calendar such as midterms and finals. Advisors also provided information about the Opportunity Knocks scholarships, including payment schedules and reminders of how scholarships were calculated.
Take a quick look at any non-fiction best-selling book list and you’re sure to find at least one title devoted to success…success in business, education, personal relationships or health and fitness. Almost without exception, the common thread running through all these “seeking success” books is the importance of setting personal goals. The value of goal setting has been measured, documented and espoused in self-help programs ranging from weight-control and addictions to achieving financial security. The topic has far-reaching interest in the academic community as well. Hundreds of academic studies have confirmed the efficacy of goal setting, demonstrating just how important goals are in improving performance.
Students are more likely to strive for and achieve success when they believe that their personal effort matters—when they think they can exert significant influence or control over the outcomes of their life and their future success (Bandura, 1997; Chemers, Hu, & Garcia, 2001; Csikszentmihalyi, 1990; Elias, & Loomis, 2002; Multon, Brown, & Lent, 1991; Solberg, et al.,
1993).
Joe Cuseo
Professor Emeritus, Psychology; Educational Consultant, AVID
(jcuseo@earthlink.net)
International students are increasingly regarded as ‘ideal‘, ‘model‘ or ’designer‘ immigrants for the labour markets of their host countries. Young, educated, and equipped with host country credentials and experiences, international students are
presumed to mitigate future talent shortages, especially in technical occupations in science, technology, engineering and mathematics (STEM). In an effort to retain more inter- national students for their domestic workforce, many host countries have passed legislation to improve post- study work and residency options for the ‘educational nomads’. However, despite these reforms and a high willingness to stay, many international students fail to find adequate employment. For example in Germany, 30 percent of former international students are still searching for a job more than one year aftergraduation.
What research direction is needed in the scholarship of teaching and learning in higher education? Over a decade ago, Windschitl (1998) advocated for more research on in- creasing student inquiry through the World Wide Web and illuminating web-based stu- dent communication. The release and then extensive development of a model of online communities of inquiry (Garrison, Anderson, & Archer, 2000) responded to Windschitl’s call. In addition to continued work in these two areas, a stronger research focus on learn- ing theory and everyday use of Web 2.0 technologies is required (Greenhow, Robelia, & Hughes, 2009; Zawacki-Richter, Anderson, & Tunca, 2010).
Drawing mainly from HEQCO’s own research, this @Issue paper:
• Describes how the definition of student success has gradually broadened at Ontario colleges and universities;
• Summarizes some of the underlying institutional and student population factors that also impact on most current measures of student success;
• Provides broad observations about some recent findings as they relate to the awareness, utilization and impact of various student service, course-based and other initiatives designed to promote student success;
• Recommends what can be measured – as well as how and what outcomes can be expected – when it comes to initiatives and interventions designed to improve student success.
Encouraging benchmarking in e-learning supported the dissemination of e-learning benchmarks developed by the Australasian Council on Open, Distance and ELearning (ACODE). Dissemination activities, including provision of web-based
information and of training, were required to enhance the accessibility to the sector of the benchmarks and the guidelines for their use.
Every year, schizophrenia disrupts the lives of hundreds of thousands of Canadians. While affecting only approximately
1% of the population, this complex, multifaceted illness places a disproportionate strain on patients, families,
clinicians and other care providers. Symptoms, which vary in severity and expression, can make it incredibly
difficult for patients to sustain relationships, engage in social networks or carry out routine tasks. Moreover, these
social burdens extend well beyond the affected patient. Families and health professionals who provide care often
find their lives interrupted and negatively impacted by the illness. Ineffective policy, poorly organized care systems and
expensive medications all contribute to placing the burden directly on families. The result is higher emotional costs and
lower standards of life among care providers.
Ontario has launched a review of its university funding model. The “funding model” is the rule set by
which the province’s operating grant, managed by the Ministry of Training, Colleges and Universities
(MTCU), is distributed to the province’s 20 publicly assisted universities to support their teaching,
research and service missions.
The government’s recently released University Funding Model Reform Consultation Paper defines the scope of the review as:
“The annual operating grants to universities provided through the university funding
model. This represents about $3.5 billion of government investment.” (MTCU)
The review encompasses the entire amount of annual (and, in recent years, annually increasing) MTCU direct operating support to universities. It includes the variously named “basic operating,” “general purpose” or “enrolment driven” grant universities may expend on their general operations. It includes all of the “special purpose” grants MTCU provides to drive identified policy or programmatic priorities.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
Rob Kelly
Editor
Online Classroom
SUMMARY OF RECOMMENDATIONS
The OCUFA plan aims to dramatically enhance the quality and affordability of university education in Ontario by 2020 through increased government investment. We are also sensitive to the financial constraints the province is facing. As such, our recommendations reflect both the estimated minimum and maximum cost of our proposals. The Government of Ontario can choose to make a smaller investment as finances dictate. The important thing is that reinvestment begin now.
We recommend:
1. Increasing per-student public investment in universities to the national average by 2020.
Cost in 2013-14: A minimum of $120 million and a maximum of $280 million
2. Bringing the student-faculty ratio to the national average by 2020 by hiring new fulltime
faculty.
Cost in 2013-2014: A minimum of $16 million and a maximum of $110 million
3. Freezing tuition fees and consulting with students, faculty, and administrators on a new
funding framework that preserves quality while ensuring affordability.
Cost in 2013-14: $170 million.
4. Increasing research funding to universities by phasing out ineffective tax credits for private sector research and development.
Cost in 2013-14: No additional cost.
5. Respecting faculty collective bargaining rights.
6. Engaging faculty meaningfully in pension reform.
This report documents the central role of the college-educated workforce in improving labour productivity across the economy and supporting an innovation culture in the workplace. It describes critical “enabling occupations” that play a key role in allowing companies to build a culture of innovation in the workplace which they need if they are to continually restructure for success. It develops a “Prosperity Cycle” model and demonstrates the importance of college graduates in building a culture of innovation in a dozen key Ontario industries.
Ontarians work hard and build for the future, hoping that rising prosperity will improve the quality of life for their families. A higher standard of living seems hard to achieve these days – especially for young people leaving school. Government, businesses, researchers and others believe that Ontario’s prosperity depends on rising productivity that improves the competitiveness of industry. But how is this achieved and how do young people share in the benefits?
Seamless Pathways: A Symposium on Improving
Transitions from High School to College gathered prominent Ontario educators, policy-makers and government leaders in Toronto on June 6, 2006. The purpose of the symposium was to bring together an expert group of education leaders to:
learn about other jurisdictions approaches to building meaningful pathways that contribute to higher success rates in secondary school and higher participation in post-secondary education discuss what has been learned from current research; the School/College/Work Initiative projects; and the unique role of colleges and apprenticeship pathways in student success
• identify systemic issues and develop policy advice for creating better school-college linkages in order to raise both participation and success rates for post-secondary students.
There was a clear need for a high-level strategic discussion on the future of transitions in order to: follow up on the recommendations in Ontario: A Leader in Learning (the Rae report on postsecondary education) respond to the Ontario government's Learning to 18 and Student Success strategies, such as dual credits and high-skills majors.
The Ontario university sector is already somewhat differentiated. A policy decision to increase the differentiation of the postsecondary system brings the following benefits:
• Higher quality teaching and research programs
• More student choice with easier inter‐institution transfer and mobility
• Greater institutional accountability
• A more globally competitive system
• A more financially sustainable system
Ontario’s postsecondary system can transition seamlessly and incrementally to greater differentiation with the judicious and strategic use of funding strategies already familiar to government. This transition to a more differentiated university sector is guided by principles including:
• Equal value on the teaching and research functions of universities
• Forging a contemporary relationship between Ontario’s colleges and universities
• Linking the differentiation policy to funding decisions
• More effective use of multi‐year accountability agreements and performance
indicators to evaluate whether universities are meeting expected goals and targets.
This report represents the second annual survey on Twitter usage and trends among college faculty. This year's survey, like that conducted in 2009, sought answers to some of the fundamental questions regarding faculty members' familiarity, perception, and experience with the micro-blogging technology, as well as whether they expect their Twitter use to increase or decrease in the future. We also examined year-to-year comparisons to see how the Twitter landscape has changed during the past 12 months. The 2010 Faculty Focus survey of nearly 1,400 higher education professionals found that more than a third (35.2 percent) of the 1,372 respondents who completed the survey in July-August 2010 use Twitter in some capacity. That's up from 30.7 percent in 2009. Meanwhile, the percentage of educators who never used Twitter decreased from 56.4 percent in 2009 to 47.9 percent in 2010. The remaining 16.9 percentage consists of those who tried Twitter, but stopped using it —an increase from 12.9 percent in 2009.
Of those who currently use Twitter, the most common activities include “to share information with peers†and “as a real-time news source.†Instructional uses, such as “to communicate with students†and “as a learning tool in the classroom†are less popular, although both activities saw increases over the previous year. Meanwhile, a number of non-users expressed concerns that Twitter creates poor writing skills and could be yet another classroom distraction. Many also noted that very few of their students use Twitter. Finally, a new trend that emerged this year centred on the belief that many feel they already have too many places to post messages or check for student questions/comments. As one professor put it, “I have no interest in adding yet another communication tool to my overloaded life. In terms of future use, just over half (56.8 percent) of current Twitter users say they expect to increase their use during the coming academic year. Only 2.5 percent say their Twitter use will likely decrease, and 40.7 percent say it will stay about the same.
This 22-page report gives a breakdown of each survey question, including a sampling of the comments provided by the respondents. The comments allowed faculty to further explain how they are using Twitter, why they stopped, or why they have no interest in using it at all.