She has been contributing to the field of counseling and sociology since the early 1950’s.
Bachelors of Arts in Sociology in 1951 from Barnard College in 1951.
Ed.D in Counseling in 1961 from Teachers College, Columbia University.
Served on the faculties of Wayne State University, Howard University and Pratt University and at the University of Maryland, College Park.
Currently she is a professor emeritus in the Department of Counseling and Personnel Services, College of Education, and Director of Counseling of the Center of Human Services Department, University of Maryland, College Park
(Schlossberg et al., 1995).
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
Rob Kelly
Editor
Online Classroom
Over the past decade or so, the bachelor’s degree has undergone major changes in much of the world. The most important set of changes was brought on by the adoption, across Europe,
of the Bologna Process. This led not only to the introduction of bachelor’s degrees in countries where no such qualification had previously existed, but also to a pan-continental harmonization (more or less) of the length of the degree, at three years. More recently, a number of universities in the United States – where a four-year degree has been sacrosanct for decades – have started experimenting with shorter degrees. At the same time that systems have been altering the length of degrees, there has also been a trend for systems in Europe and elsewhere – including Ontario and other parts of Canada – to open up degree provision to non-university Higher Education Institutions (HEIs). This has broken the centuries-long monopoly of
universities over the provision of granting degrees. These two major experiments in changing times and changing places are the subject of this report, which was undertaken by Higher Education Strategy Associates for the Higher Education Quality Council of Ontario (HEQCO).
Our approach to this project is not simply to look at global trends in the development of the bachelor’s degree and to collect the views of key Ontario stakeholders regarding these developments. For purposes of organizing material on a very complicated topic, we have chosen to look at the material within two main categories. In Chapter 1, entitled “Changing Times,” we look at how the lengths of bachelor’s degrees have been changing, while in Chapter 2, entitled “Changing Places,” we deal with the provision of higher education in non-university settings. Each chapter begins with an in-depth description of global trends in the area (with a particular focus on recent developments within Canada). These global discussions are then augmented by adding data about the views of two key sets of Ontario stakeholders. In order to understand the views of students, we conducted a survey of over 850 Ontario students in university bachelor’s degree programs (who were members of our student research panel1)about degree lengths and loci. Relevant results from this survey are included in both chapters, and the methodology behind the survey is included as Appendix A. We also solicited the views of key stakeholders concerning the lessons Ontario can learn from global changes – via a multistakeholder seminar held in Toronto on March 21, 2011. A list of attendees is included in this report as Appendix C, and a summary of their discussion can be found in each of the two chapters in this report.
Every year, schizophrenia disrupts the lives of hundreds of thousands of Canadians. While affecting only approximately
1% of the population, this complex, multifaceted illness places a disproportionate strain on patients, families,
clinicians and other care providers. Symptoms, which vary in severity and expression, can make it incredibly
difficult for patients to sustain relationships, engage in social networks or carry out routine tasks. Moreover, these
social burdens extend well beyond the affected patient. Families and health professionals who provide care often
find their lives interrupted and negatively impacted by the illness. Ineffective policy, poorly organized care systems and
expensive medications all contribute to placing the burden directly on families. The result is higher emotional costs and
lower standards of life among care providers.
Almost 40 Canadian universities in all regions of Canada responded to a detailed data survey aimed at ascertaining the characteristics and flows of students who left postsecondary institutions in one jurisdiction to continue undergraduate studies at a university in another. Two main types of student were considered: the transfer student who receives some transfer credit on admission to the receiving university and the mobile student who also moves between institutions but who does not receive transfer credit for prior studies. Some other studies of this type have not considered the mobile student, as defined here, although they make up about 20 per cent of the total flows.
Interest in leadership increased during the early part of the twentieth century. Early leadership theories focused on what qualities distinguished between leaders and followers, while subsequent theories looked at other variables such as situational factors and skill level. While many different leadership theories have emerged, most can be classified as one of eight major types:.
This report represents the second annual survey on Twitter usage and trends among college faculty. This year's survey, like that conducted in 2009, sought answers to some of the fundamental questions regarding faculty members' familiarity, perception, and experience with the micro-blogging technology, as well as whether they expect their Twitter use to increase or decrease in the future. We also examined year-to-year comparisons to see how the Twitter landscape has changed during the past 12 months. The 2010 Faculty Focus survey of nearly 1,400 higher education professionals found that more than a third (35.2 percent) of the 1,372 respondents who completed the survey in July-August 2010 use Twitter in some capacity. That's up from 30.7 percent in 2009. Meanwhile, the percentage of educators who never used Twitter decreased from 56.4 percent in 2009 to 47.9 percent in 2010. The remaining 16.9 percentage consists of those who tried Twitter, but stopped using it —an increase from 12.9 percent in 2009.
Of those who currently use Twitter, the most common activities include “to share information with peers†and “as a real-time news source.†Instructional uses, such as “to communicate with students†and “as a learning tool in the classroom†are less popular, although both activities saw increases over the previous year. Meanwhile, a number of non-users expressed concerns that Twitter creates poor writing skills and could be yet another classroom distraction. Many also noted that very few of their students use Twitter. Finally, a new trend that emerged this year centred on the belief that many feel they already have too many places to post messages or check for student questions/comments. As one professor put it, “I have no interest in adding yet another communication tool to my overloaded life. In terms of future use, just over half (56.8 percent) of current Twitter users say they expect to increase their use during the coming academic year. Only 2.5 percent say their Twitter use will likely decrease, and 40.7 percent say it will stay about the same.
This 22-page report gives a breakdown of each survey question, including a sampling of the comments provided by the respondents. The comments allowed faculty to further explain how they are using Twitter, why they stopped, or why they have no interest in using it at all.
Between 2002–03 and 2012–13, the postsecondary education system in Ontario expanded substantially, with full-time enrolment
growing by over 160,000, more than in any decade in the province’s history. Ontario has been supporting enrolment growth
across the college and university sectors through increases in operating grants, enhancements to student financial aid, and
capital investments.
Ontario’s postsecondary institutions have been committed partners in their efforts to accommodate these unprecedented levels of enrolment growth, and have thus contributed to expanding opportunities for students to pursue higher education in many
communities across Ontario.
If instructors desire students to gain a deeper understanding of the content and begin thinking like experts, then they need class time for active, collaborative learning. In the flipped classroom, primary knowledge acquisition occurs before class, which
creates space for students to practice applying the information of the discipline with their peers. Team-based learning is an effective in-class, instructional-strategy that (1) assesses and enhances student content acquisition from pre-class study, and (2) uses the majority of class time for activities that enable them to discuss, take-risks, and make mistakes while developing their
expertise.
Our main focus continues to be the three government priorities, including the Course-to-Course Transfer Guide, principles for credit transfer policies and procedures, as well as diploma-to-diploma and degree-to-degree path- ways. On our student
website, ONTransfer.ca, students can now use the Course-to-Course Transfer Guide, which was launched last January, as well as search institutional profiles that highlight credit transfer policies and procedures.
I. Introduction
Entering a (first) postsecondary education (PSE) program represents a critical transition in a person’s life, but it is just the beginning of a whole new set of dynamics that can take many different forms. Some students continue in their programs until graduation, proceeding at faster or slower rates. Others switch to another program at the same institution, at an institution of the same kind (college or university) or at a different level of study. Still others abandon their studies, some to return at a later date.
Those who persist in their initial programs directly through to graduation could be considered cases where the system has successfully helped students realize their PSE aspirations and then move into the labour market, go on to further schooling or pursue other life goals. In short, they could be considered student “success” stories as far as the PSE system is concerned.
Those who obtain a diploma/degree after moving across different programs, institutions or levels of study
– perhaps with a break in their studies along the way – may have taken, to some extent, a wasteful diversion on the path to their preferred postsecondary credential. This may result from an initially flawed program choice or a PSE system that has somehow not served these students as well as it could have.
However, such pathways could also represent the student’s acquisition of necessary learning about different programs and the careers they lead to, or they could reflect developments in the student’s personal life apart from his or her schooling, or they may result from an individual’s change of plans. In at least some of these cases, the postsecondary system and the postsecondary institutions with which the individual was involved may have performed as well as could be expected despite the time required and the circuitous pathway that the student took to complete the program. Finally, although individuals who fail to complete their postsecondary studies may be regarded as being part of a system that is not working as it should, such pathways may again represent necessary learning experiences or be related to personal factors that have little to do with the PSE system. In fact, the system may have performed as well as could be expected, including providing an initial opportunity for the individual to pursue or explore their PSE ambitions.
Underlying many of these dynamics are policy issues relating to ways in which these pathways and outcomes could be improved. Could better information provided in more effective ways help students make more informed and appropriate program choices at an earlier point during their studies? In the case of students who struggle in their PSE studies, could certain interventions help these individuals or targeted groups of students overcome those challenges and complete their programs in a more timely fashion? Are there means of reducing the need for some students to take breaks from their studies or are such pauses a necessary part of the PSE experience for at least some individuals? Answering such questions, and developing the appropriate policy response, could potentially result in more satisfied students, reduced costs for the PSE system and higher graduation rates. Before addressing these issues, however, more information on PSE pathways is needed, including program retention, drop-out and completion rates and student transfers within, between and across programs, institutions and levels of study.
The general objective of this report is to provide new and unique empirical evidence concerning the patterns of “persistence” (or what is sometimes alternatively referred to as “retention,” especially when viewed from the perspective of individual institutions), as well as educational pathways more generally, of PSE students in Ontario. We present an analysis of the frequency of various trajectories and graduation rates and use both descriptive statistics and econometric modelling to show how pathways and outcomes vary by students’ individual characteristics, family background and educational outcomes at the high school and PSE levels.1 Throughout, the focus is on Ontario, but comparisons are made with the rest of Canada.
The 2013 Ontario Budget will play an essential part in ensuring the province has the qualified workforce it needs for the years ahead.
The challenges facing Ontario are significant. Young people throughout the province are struggling to find meaningful
work. People who have lost their jobs after years at the same company continue to seek opportunities to train for new
careers.
Meanwhile, there is an increasing skills mismatch in Ontario and throughout the country, as many employers struggle to
find qualified people to hire.
As Seneca College president emeritus Rick Miner predicted in his seminal report, People Without Jobs, Jobs Without
People: Ontario’s Labour Market Future, there is a growing divide between the qualifications sought by employers and
the education and training of much of the workforce. Growing numbers of job seekers simply aren’t qualified to fill a large
number of vacant positions.
This report documents the central role of the college-educated workforce in improving labour productivity across the economy and supporting an innovation culture in the workplace. It describes critical “enabling occupations” that play a key role in allowing companies to build a culture of innovation in the workplace which they need if they are to continually restructure for success. It develops a “Prosperity Cycle” model and demonstrates the importance of college graduates in building a culture of innovation in a dozen key Ontario industries.
Ontarians work hard and build for the future, hoping that rising prosperity will improve the quality of life for their families. A higher standard of living seems hard to achieve these days – especially for young people leaving school. Government, businesses, researchers and others believe that Ontario’s prosperity depends on rising productivity that improves the competitiveness of industry. But how is this achieved and how do young people share in the benefits?
When viewed holistically, Canada lacks a clear and common understanding of the future directions and top priorities of its post-secondary education (PSE) sector. Perhaps as a result, Canada has not yet comprehensively addressed a fundamental question: How do we demonstrate quality in PSE? To answer this question requires clarification of many issues, including the roles that various institutions and sectors play. It also requires the development of a shared vision of PSE, of what can and should be achieved. Despite much discussion among leaders of various education sectors in Canada, an agreement on a plan of action has yet to be reached. Indeed, a national dialogue on this critical issue is needed.
As a starting point for a national dialogue, the Canadian Council on Learning (CCL) has published three annual reports on the state of post-secondary education in Canada over the last four years. These reports provided an overview of the Canadian PSE landscape while highlighting various issues common among education jurisdictions and institutions. For instance, CCL’s 2006 report, Canadian Post-secondary Education: A Positive Record―– An Uncertain Future, identified eight goals common among the post-secondary strategies of provinces and territories. One of these common goals was addressing the issue of quality in PSE.
CCL’s new monograph series, Challenges in Canadian Post-secondary
Seamless Pathways: A Symposium on Improving
Transitions from High School to College gathered prominent Ontario educators, policy-makers and government leaders in Toronto on June 6, 2006. The purpose of the symposium was to bring together an expert group of education leaders to:
learn about other jurisdictions approaches to building meaningful pathways that contribute to higher success rates in secondary school and higher participation in post-secondary education discuss what has been learned from current research; the School/College/Work Initiative projects; and the unique role of colleges and apprenticeship pathways in student success
• identify systemic issues and develop policy advice for creating better school-college linkages in order to raise both participation and success rates for post-secondary students.
There was a clear need for a high-level strategic discussion on the future of transitions in order to: follow up on the recommendations in Ontario: A Leader in Learning (the Rae report on postsecondary education) respond to the Ontario government's Learning to 18 and Student Success strategies, such as dual credits and high-skills majors.
The Ontario university sector is already somewhat differentiated. A policy decision to increase the differentiation of the postsecondary system brings the following benefits:
• Higher quality teaching and research programs
• More student choice with easier inter‐institution transfer and mobility
• Greater institutional accountability
• A more globally competitive system
• A more financially sustainable system
Ontario’s postsecondary system can transition seamlessly and incrementally to greater differentiation with the judicious and strategic use of funding strategies already familiar to government. This transition to a more differentiated university sector is guided by principles including:
• Equal value on the teaching and research functions of universities
• Forging a contemporary relationship between Ontario’s colleges and universities
• Linking the differentiation policy to funding decisions
• More effective use of multi‐year accountability agreements and performance
indicators to evaluate whether universities are meeting expected goals and targets.
Appreciative Inquiry (AI) is a way of helping organizations discover their strengths so they can create an alignment of those strengths, making their weaknesses and problems irrelevant. Since the mid-1980s, thousands of organizations in more
than 100 countries – corporations, businesses, nonprofits, churches, educational and governmental organizations – have used this strengths-based approach to organizational or institutional change and development.
As the world continues to change at a rapid pace, the future remains bright for university graduates. With a growing need for a skilled and adaptable workforce to contribute to the betterment of our businesses, our communities and our province, university-educated graduates are using the advanced knowledge and skills they learn at university to get well-paying jobs in their fields soon after graduation.
The latest Ontario government survey of graduates from undergraduate programs shows that almost 94 per cent have secured employment two years after graduation. The average salary for university bachelor’s degree graduates in full-time jobs was $49,170 two years after graduation, up from the average salary of $41,839 six months after graduation.
The survey of Ontario university students who graduated in 2013, conducted for the Ministry of Advanced Education and Skills Development, concludes that university graduates get jobs related to their education. By giving graduates the advanced skills they need, Ontario’s universities are helping the province unlock the full potential of Ontario’s future and all who live here.
Ontario has launched a review of its university funding model. The “funding model” is the rule set by
which the province’s operating grant, managed by the Ministry of Training, Colleges and Universities
(MTCU), is distributed to the province’s 20 publicly assisted universities to support their teaching,
research and service missions.
The government’s recently released University Funding Model Reform Consultation Paper defines the scope of the review as:
“The annual operating grants to universities provided through the university funding
model. This represents about $3.5 billion of government investment.” (MTCU)
The review encompasses the entire amount of annual (and, in recent years, annually increasing) MTCU direct operating support to universities. It includes the variously named “basic operating,” “general purpose” or “enrolment driven” grant universities may expend on their general operations. It includes all of the “special purpose” grants MTCU provides to drive identified policy or programmatic priorities.
Regulated Nurses, 2014 highlights current trends in nursing practice across a variety of supply, employment and demographic characteristics. This report highlights data for the 3 groups of regulated nursing professionals in Canada: registered nurses (RNs, including nurse practitioners, or NPs), licensed practical nurses (LPNs) and registered psychiatric nurses (RPNs).