Mismatches between workers’ competences and what is required by their job are widespread in OECD countries. Studies that use qualifications as proxies for competences suggest that as many as one in four workers could be over-qualified and as many as one in three could be under-qualified for their job. However, there is significant variation across countries and socio-demographic groups. Our meta-analysis of country studies suggests that over 35% of workers are over-qualified in Sweden compared with just 10% in Finland, with most other OECD countries located between these two extremes. There is also extensive evidence that youth are more likely to be over-qualified than their older counterparts and the same is found to be true for immigrant workers compared with a country’s nationals. On the other hand, no definitive evidence has been found of the persistence of qualification mismatch, with some papers showing that over-qualification is just a temporary phenomenon that most workers overcome through career mobility and others finding infrequent trantisions between over-qualification and good job matches. Across the board, over-qualified workers are found to earn less than their equally-qualified and well-matched counterparts but more than appropriately-qualified workers doing the same job. Under-qualified workers are found to earn
more than their equally-qualified and well-matched counterparts but less than appropriately-qualified workers doing the same job. Over-qualified workers are also found to be less satisfied about their job and more likely to leave their work than well-matched workers with the same qualifications.
In 2008, the OECD launched the AHELO feasibility study, an initiative with the objective to assess whether it is possible to develop international measures of learning outcomes in higher education.
Learning outcomes are indeed key to a meaningful education, and focusing on learning outcomes is essential to inform diagnosis and improve teaching processes and student learning. While there is a long tradition of learning outcomes’ assessment within institutions’ courses and programmes, emphasis on learning outcomes has become more important in
recent years. Interest in developing comparative measures of learning outcomes has increased in response to a range of higher education trends, challenges and paradigm shifts.
Ontario’s professors and academic librarians are on the front lines of Ontario’s universities. They are uniquely positioned to assess the performance of the sector, and to identify trends that affect the quality of university education.
To take advantage of this insight, the Ontario Confederation of University Faculty Associations (OCUFA) surveyed Ontario faculty to gauge their opinions on the quality of university education in our province. The survey was also designed to assess the priorities of university faculty, particularly in regards to the balance of teaching and research in their work.
The survey was conducted online between March 21, 2012 and April 16, 2012. Responses to the questionnaire were received from over 2,300 faculty members, with a total of 2,015 complete responses from professors and academic librarians from all Ontario universities and a full range of disciplines. The following report presents the survey findings and provides additional commentary about key results.
Abstract
A growing number of education and social science researchers design and conduct online research. In this review, the Internet Research Ethics (IRE) policy gap in Canada is identified along with the range of stakeholders and groups that either have a role or have attempted to play a role in forming better ethics policy. Ethical issues that current policy and guidelines fail to address
are interrogated and discussed. Complexities around applying the human subject model to internet research are explored, such as issues of privacy, anonymity, and informed consent. The authors call for immediate action on the Canadian ethics policy gap and urge the research community to consider the situational, contextual, and temporal aspects of IRE in the development
of flexible and responsive policies that address the complexity and diversity of internet research spaces.
RÉSUMÉ
Un nombre croissant de recherchistes en enseignement et en sciences sociales conçoivent et dirigent des recherches en ligne. La présente revue identifie les lacunes en matière de politique d’éthique en recherche Internet (Internet Research Ethics - IRE) au Canada, et reconnaît l’éventail d’intervenants et de groupes qui ont soit joué un rôle, soit tenté d’en jouer un, dans la
création d’une meilleure politique d’éthique. On y aborde les enjeux éthiques auxquels les politiques et lignes directrices actuelles ne répondent pas et on s’interroge à ce sujet. On y explore les complexités relatives à l’application du
modèle humain à la recherche dans Internet, comme les enjeux portant sur l’anonymat, le consentement éclairé et le respect de la vie privée. Les auteurs invitent à passer immédiatement à l’action en ce qui a trait aux lacunes en matière de politique d’éthique au Canada, et pressent le milieu de la recherche afin qu’il prenne en considération les aspects situationnels,
contextuels et temporels de l’éthique en recherche Internet dans la création de politiques souples et judicieuses qui abordent la complexité et la diversité des espaces de recherche Internet.
This study is a collaboration between the six colleges in the Greater Toronto Area (GTA) – Centennial College, Durham College, George Brown College, Humber College, Seneca College and Sheridan College. The research seeks to better understand why students leave their programs before completion, and the pathways they take after they leave.
Abstract: This article describes the consequences for workplace e-learning of viewing organisations as political systems. Organisations tend to stratify, and potential conflicts develop between “top-down†or designer-generation of workplace systems, and “bottom-up†or learner- and practice-based approaches. The differences in the objectives, procedures, tacit knowledge and conceptions of the value of workplace e-learning between these orientations have led to conflicts that have damaged real e-learning projects in the past. Some cases from the literature are analysed to support this point. However, other examples show how these tensions may also be turned into opportunities for communication, learning and collaborative design by including a measure of operational proximity and organisational citizenship behaviour in workplace e-learning design. It is suggested that through initiatives like these, designer-generation and learner-generation of context may act as complementary checks or balances, each helping compensate for the deficits of the other, thus improving workplace e-learning effectiveness.
Keywords: workplace e-learning; professional development; learner-generated contexts; communities of practice (CoPs); conflict; co-ordination
Technology and the Problem of Change
Abstract
The community college is one of many providers of postsecondary and adult education in Canada. In making decisions about how the community college should allocate its efforts among various possible programs and activities, it is important to understand its relationship to other providers of postsecondary and adult education. This article describes and analyzes the relationship between Canada's community colleges and other providers of postsecondary and adult education in Canada. It attempts to identify the comparative strengths and weaknesses of community colleges relative to other providers with respect to particular types of activity, and from that analysis it offers suggestions regarding the emphases that colleges might place on certain of their activities.
Résumé
Le collège communautaire est un des nombreux fournisseurs d’enseignement supérieur et d’éducation aux adultes au Canada. En prenant des décisions concernant la manière dont les collèges communautaires devraient allouer leurs efforts parmi différents programmes et activités, il est important de comprendre leurs relations avec d’autres fournisseurs d’enseignement supérieur et d’éducation aux adultes. Cet article décrit et analyse la relation entre les collèges communautaires du Canada et les autres fournisseurs d’enseignement supérieur et d’éducation aux adultes au Canada. Il tente d’identifier les forces et faiblesses des collèges communautaires comparativement à d’autres fournisseurs relativement à certains types d’activités, et à partir de cette analyse, il offre des suggestions concernant l’importance que les collèges peuvent accorder à certaines de leurs activités.
This article reviews the history of large-scale education reform and makes the case that large-scale or whole system reform policies and strategies are becoming increasingly evident. The review briefly addresses the pre 1997 period concluding that while the pressure for reform was mounting that there were very few examples of deliberate or successful strategies being developed. In the second period—1997 to 2002—for the first time we witness some specific cases of whole system reform in which progress in student achievement was evident. England and Finland are cited as two cases in point. In 2003–2009 we began to observe an expansion of the number of systems engaged in what I call tri-level reform—school/ district/government. As Finland, Singapore, Alberta, Canada, Hong Kong, and South Korea continued to demonstrate strong performance in literacy, math and science, Ontario joined the ranks with a systematic tri-level strategy which virtually immediately yielded results and continues to do so in 2009. The nature of these large-scale reform strategies is identified in this article. It can be noted that very little productive whole system reform was going on in the United States. Aside from pockets of success at the level of a few districts since 2000, and despite the presence of a ‘policy without a strategy’ in the form of No Child Left Behind the US failed to make any progress in increasing student achievement. In the final section of the paper I consider the early steps of the Obama
administration in light of the ‘theory of action’ of whole system reform identified in this article and predict that there we will see a great expansion and deepening of large-scale reform strategies in the immediate future, not only in the U.S. but across the world.
In the past, the term “persistence†was used somewhat interchangeably with “retention†to describe the fact of students remaining in a course of studies from one year to the next, typically at a single institution and sometimes within a particular program. Over the last few years, however, persistence has shifted in meaning to refer to the ability of students to continue their PSE studies and ultimately graduate, regardless of switches between programs or institutions or even temporary absences from PSE altogether. There is a growing recognition in Ontario and across Canada that this system-wide perspective on persistence will help government and institutions manage a highly functional, well-integrated PSE system, one in which students can avail themselves of numerous alternative educational opportunities and pathways to success.
It would be a mistake, however, to assume that these system-wide concerns are the primary arena in which PSE outcomes ought to be managed. Indeed, the concept of persistence as a process whereby students overcome obstacles is of note only in the context of the presence of initial decisions to leave and not return to a particular institution. The central aim of any university ought to be to improve its own retention of students. Indeed, a sustained focus on improving in situ retention outcomes is a vital component of an overall strategy for achieving high system-wide persistence rates. It is in the best interests of government and universities to develop the means by which retention practice efficacy can be reliably assessed, compared amongst institutions and used within institutions to actively improve retention rates.
Unfortunately, two common approaches used to calculate retention rates – the raw rate approach and the natural rate approach – are seriously flawed and cannot be recommended for use by Ontario PSE institutions as tools for managing retention practices.
The raw rate approach is transparently inadequate. The crux of the problem with raw rates is that they are essentially outcome measures unadjusted for variation in inputs. An institution that is in a position to admit students who are highly prepared academically, financially and culturally for university life at that particular institution can expect to be rewarded with relatively high outcome rates, and this without having to innovate or invest much in retention practices. Evaluating retention practice efficacy on the basis of raw rates favours institutions that are able to offload potential retention risks during the admissions process.
Another common approach used to calculate retention rates is to calculate the differences between raw rates and “expected†or “natural†rates and then to base evaluations and comparisons on these differences. Natural institutional rates are averages of the estimated probabilities of an event occurring (e.g., being retained after one year, graduating within four years) for each member of a cohort of students at an institution. One key feature of the statistical models upon which the probability estimates are based is the fact that they are system-wide models, pooling data across all institutions in the study and delivering a single set of model coefficients that is applied to all institutions. Another key feature is the fact that probability estimates are based on predictor variables that usually include only pre-entry characteristics of students and sometimes include environmental characteristics such as institution size, the field of study and whether the school primarily serves urban commuters. An institution with a raw rate that exceeds its natural rate is deemed to be performing well at
2 –Shifting from Retention Rates to Retention Risk: An Alternative Approach for Managing Institutional Student Retention Performance retaining students, whereas an institution with a raw rate that is lower than its natural rate is evaluated as performing poorly. This approach has been implemented in the United States but not in Canada.
Three interpretation problems are ingrained in the natural rate approach that impede its meaningful application: normative interpretations given to natural rates are unwarranted; attributions of causation – to students in the case of natural rates and to institutions in the case of differences between natural and raw rates – are also unwarranted and potentially misleading; and a single set of system-wide coefficients is not likely to provide useful characterizations of the realities in play at individual institutions. A large and growing body of research embeds retention processes within the local context of individual institutions and indeed individual students. As research findings accumulate, there is a deeper and growing appreciation of the fact that the PSE system is not homogeneous in terms of the magnitude or direction of relationships between factors influencing retention event occurrence and the actual occurrence of those events. Rather, processes generating retention events operate locally and with considerable variation in form and intensity amongst locales, so system-wide characterizations do not give meaningful summaries of local conditions. The natural rate approach looks like a more sophisticated, finely tuned analysis, but its looks are deceiving.
An alternative to the raw and natural rate approaches is to move away from retrospective analyses of retention rates in favour of prospective analyses of retention risks. According to this approach, institutions use historical data to develop statistical models of retention risk at the individual student level. These models are then employed to estimate for each student in a currently enrolled cohort the “risk†(expressed as a probability) of continuing with their studies beyond a certain length of time.
Partnerships between Ontario colleges and universities have become increasingly important recently for at least two
reasons. Partnerships are encouraged generally in Canada, USA, Europe and elsewhere to transcend organizational boundaries, foster synergies and stimulate change. So universities are enjoined to partner with employers to integrate education and work, with industry to foster innovation and with other universities to avoid duplication.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
Rob Kelly
Editor
Online Classroom
If every worker had the essential skills needed to do their jobs really well, productivity and competitiveness in the West would soar. But many workers do not. Forty per cent of our workforce does not have the essential skills – including language, literacy and numeracy – needed to apply their technical skills and knowledge at globally competitive levels. Investing in upgrading essential skills would provide the West with an opportunity to change the productivity narrative.
Education is undergoing a dramatic transformation. Technology plays a powerful role in the life of today’s students and institutions can no longer meet their needs through classroom-based instruction alone.
Blended learning is one way institutions can prepare themselves for the next era in education. It combines face-to-face and online instruction by integrating technology into their curriculum.
Many educators agree that the blended approach is benefi cial. It delivers a fl exible experience and supports learning by allowing students to learn at their own pace. Meanwhile, use of this model helps maximize instructor efficiency, increasing engagement inside the classroom while simultaneously enabling them to reach more students. Institutions see the benefi ts as well. Retention rates increase, recruitment efforts improve and early evidence suggests that use of this approach can improve grades. The ME2U research project, conducted at the University of Sussex1, found that students using blended learning technology to view recorded content prior to assessment often produced higher scores.
With these advantages, it’s no surprise that blended learning is experiencing a dramatic upsurge
in popularity. Today, student demand for blended learning courses continues to outpace most institutions’ ability to meet the growing need. Eighty-four percent of surveyed students would like blended learning technology offered in more of their courses.
Ontario firms and organizations are being challenged to increase productivity through innovation in order to compete on the fiercely competitive world stage and improve the quality of life of Ontarians. Yet, Ontario suffers from innovation gaps
that place its productivity and prosperity goals at risk.
Ontario’s 24 Colleges of Applied Arts and Technology have long been recognized for their contributions to career-oriented education and training programs that have strengthened the Ontario economy throughout the latter part of the 20th century.
Poised on the threshold of the 21st century, college-based applied research and development (R&D) and business and industry innovation activities are of ever increasing importance to the achievement of Ontario’s productivity and prosperity
goals.
Colleges recommend that, beginning in 2006/07, the Government of Ontario establish a new, forward-looking provincial research and innovation policy framework and launch three strategic programs to bolster college capacity to support
business and industry through applied R&D, innovation and commercialization activities over the next decade, at a cost of $50 million over first five years.
The Colleges of Applied Arts and Technology of Ontario (CAATs) are engaged in a wide range of international activities which have not previously been the subject of any in-depth study. This thesis provides the first comprehensive examination of the international student recruitment and educational export activities of the CAATs. This study, relying on literature reviews, a survey of the colleges and interviews with college administrators, explores the historical evolution of recruitment and export activities, the motivation behind participation in these activities and the financial implications of export and recruitment. The study also reviews some of the linkages between international student recruitment and export and internationalization and globalization.
In 2009, a 50-year-old worker could expect to continue working for an average of 16 more years, which means retiring at the age of 66. In the late 1990s, expected working life at age 50 was 13 years. Workers have therefore increasingly been delaying their retirement. These findings from a previous study are analyzed at greater length in this article, as are the unexpected personal and economic factors that push some workers to retire early. When such ‘involuntary’ retirements are taken into account, are workers still more likely to retire later than in the late 1990s?
ABSTRACT
Student parents are a significant minority population on Canadian post-secondary campuses. As research exploring this population has been extremely limited to date, this study provides the first national profile of Canadian student parents. We explore student parent enrolment patterns over time and examine current demographic characteristics. The data for this study were drawn from two datasets collected by Statistics Canada: the Labour Force Survey 1976–2005 and the Survey of Labour and Income Dynamics 2004 cross-sectional data file. Student parents accounted for between 11% and 16% of all post-secondary enrolment between 1976 and 2005. Further analyses explore participation patterns based on type of institution college/university), study status (full-/part-time study), age, gender, and marital status. Future research directions and implications for policies and institutional practice are discussed.
RÉSUMÉ
Les étudiants qui sont aussi parents représentent une population minoritaire d’importance sur les campus postsecondaires canadiens. Puisque la recherche portant sur cette population demeure extrêmement limitée à ce jour, l’étude qui suit constitue le premier profil national d’étudiants canadiens qui sont aussi parents. On y explore les modèles d’inscription de ces étudiants au fil du temps et on y examine les caractéristiques démographiques actuelles. Les données de cette étude ont été prises de deux sources recueillies par Statistique Canada : la « Labour Force Survey 1976-2005 » et la « Enquête sur la dynamique du travail et du revenu, 2004 [Canada]: Fichier d’enquête transversale principale ». Les étudiants qui sont aussi parents représentent entre 11 % et 16 % de toutes les inscriptions postsecondaires entre 1976 et 2005. D’autres
CJHE / RCES Volume 41, No. 3, 2011
analyses explorent les modèles de participation fondés sur le type d’institution (collège ou université), le statut de l’étudiant (temps plein ou temps partiel), l’âge, le sexe et le statut familial. On y discute également de la direction des recherches futures, ainsi que des implications pour la rédaction de politiques et pour la pratique en milieu institutionnel.
One thing is becoming increasingly clear in the area of workplace training: the standard approaches applied are not adapted to individual needs and the knowledge society as a whole. Offering something more than a standard one-size-fits-all product involves “personalizing” learning. What do we mean by personalizing learning? We mean considering the diversity of learners (learning characteristics) in order to better adapt their learning to their needs (current and target skills), by offering them customized online solutions (synchronous, asynchronous and mixed) and by optimizing learning situations (alternate teaching methods) to reflect work-related requirements (e.g., adapted to their time constraints, work environment and job demands) and each learner’s skills.
Background Web technologies are developing at an unprecedented pace and constitute an excellent tool for improving the flexibility and effectiveness of learning. An increasing number of studies demonstrate that an adult can learn more – and faster – with an online course than face to face in a classroom. What about teachers, who must teach themselves on the job how to use these technologies and effectively integrate them into their teaching? A number of obstacles and a certain resistance hinder this training and integration, the most significant being the time available and the motivation to learn.
Increasingly, teachers are seeking à la carte training solutions that can be split up and accessed at different times in the workplace or close to home. The Internet offers more and more courses that successfully bring the knowledge conveyed in line with learners’ actual needs, regardless of where they may be on the planet, or where their workplace is located. But what do we really know about the impact of these online solutions on workplace learning? There is little literature on the subject, thus the relevance of research to analyze these types of intervention and document the success factors of online training in the workplace.
Goal
Given that little formal research has been conducted on the use of Web technologies for developing the technological and pedagogical skills of teachers in the workplace, and even less on operating training programs that provide a personalized approach to learning, the goal of this study was to test a mixed online learning model that provides a personalized mix of synchronous classroom instruction and asynchronous distance learning to suit the learning characteristics of adult learners in the workplace. With this educational approach in mind, the Form@tion program was launched online to offer professional development opportunities to teachers in the workplace who wished to develop their skills in online teaching. More specifically, the objectives of this study are to understand working teachers’ resistance to change and the obstacles facing them in terms of information and communications technologies Study on the impact of mixed online training (synchronous and asynchronous) on the skills development of teachers in the workplace (ICT); to test a mixed training program that offers a personalized training plan to meet the training needs and learning characteristics of practising teachers; and to measure the changing attitudes of teachers towards the need for lifelong learning.
Recognise your social and digital media efforts as part of the research process
We are aware that social media can often feel like an additional burden to academics’ already busy workload. To avoid social media burnout, find out where these tools might fit more systematically in the wider network of interactions informing and communicating your research. Research has always been a social process and there are bound to be many opportunities for you to explore these social aspects further. Our book aims to provide a framework to help you explore different ways of employing social media throughout the research lifecycle.