Higher education leaders have many opportunities today to make changes that can profoundly alter the learning
environments they provide students. The digital revolution and rise in the use of both wireless networks and mobile
computing devices promise a new paradigm in education, one in which students and faculty need anywhere, anytime access to the network; where learning can be more personalized and customized; where students are more engaged; where remote learning opportunities are optimized; and where collaboration between all stakeholders becomes much easier to achieve.
Institutions of higher learning, including public and private universities, community colleges and technical schools, are increasingly turning to digital learning approaches. Higher education students expect a more socially engaging and collaborative learning experience and new technology is enabling these opportunities that were once difficult to imagine. The Center for Digital Education’s 2011 Digital Community Colleges Survey found that 92 percent of respondents have expanded distance learning offerings for online, hybrid and Web-assisted courses over the past year. A survey of adult students also found that 33 percent cited blended courses (courses that are part online and part in the classroom) as their preferred learning format. However, layered on top of these digital opportunities are significant budget pressures and rising enrollment rates. Traditional funding sources — like grants and donations — are under tremendous strain, forcing administrators to consider tuition hikes and reduced course offerings, along with other undesirable cost-cutting measures. Along with these budget pressures, colleges and universities are experiencing an increased demand on IT resources,
including registrations systems, financial aid delivery, help desk support, mobility management, and online/selfservice applications.
The challenge that the higher education community faces is how to reduce complexity and costs within their infrastructure and maximize existing resources at a time when funding is in short supply. Colleges and universities need to reduce costs while ensuring they are providing staff and students with technology that enhances learning and leads to improved student success.
Some campuses are solving this problem by streamlining and simplifying their existing IT infrastructure. Improving what’s already in place not only saves money, but also makes it easier to enhance student learning and achievement using today’s technological tools. Here’s a look at how this is possible.
Technology and the Problem of Change
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10articles from Online Classroom, including a three-part and a five-part series that provides stepby-
step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
Abstract
A growing number of education and social science researchers design and conduct online research. In this review, the Internet Research Ethics (IRE) policy gap in Canada is identified along with the range of stakeholders and groups that either have a role or have attempted to play a role in forming better ethics policy. Ethical issues that current policy and guidelines fail to address
are interrogated and discussed. Complexities around applying the human subject model to internet research are explored, such as issues of privacy, anonymity, and informed consent. The authors call for immediate action on the Canadian ethics policy gap and urge the research community to consider the situational, contextual, and temporal aspects of IRE in the development
of flexible and responsive policies that address the complexity and diversity of internet research spaces.
RÉSUMÉ
Un nombre croissant de recherchistes en enseignement et en sciences sociales conçoivent et dirigent des recherches en ligne. La présente revue identifie les lacunes en matière de politique d’éthique en recherche Internet (Internet Research Ethics - IRE) au Canada, et reconnaît l’éventail d’intervenants et de groupes qui ont soit joué un rôle, soit tenté d’en jouer un, dans la
création d’une meilleure politique d’éthique. On y aborde les enjeux éthiques auxquels les politiques et lignes directrices actuelles ne répondent pas et on s’interroge à ce sujet. On y explore les complexités relatives à l’application du
modèle humain à la recherche dans Internet, comme les enjeux portant sur l’anonymat, le consentement éclairé et le respect de la vie privée. Les auteurs invitent à passer immédiatement à l’action en ce qui a trait aux lacunes en matière de politique d’éthique au Canada, et pressent le milieu de la recherche afin qu’il prenne en considération les aspects situationnels,
contextuels et temporels de l’éthique en recherche Internet dans la création de politiques souples et judicieuses qui abordent la complexité et la diversité des espaces de recherche Internet.
institutional context, a variety of priorities and issues will be identified by participants and a variety of solutions will be proposed and attempted. It is appropriate then that support for distributed leadership allows for a variety of situations rather than providing a single prescription.
This Resource Portfolio for the P.A.C.E.D Distributed Leadership Model provides support for a range of elements of distributed leadership through the provision of resources that will assist in actioning initiatives. These resources include templates for role identification, reflection, provision of feedback, presentations, posters and websites. The Resource Portfolio provides integrated examples of distributed leadership in action, based on experience in the RMIT Student Feedback and Leadership Project.
The examples reinforce the diversity possible when a single project is actioned through distributed leadership.
It is due to the courage and determination of former students—the Survivors of Canada’s residential school system—that the Truth and Reconciliation Commission of Canada (trc) was established. They worked for decades to place the issue of the abusive treatment that students were subjected to at residential schools on the national agenda. Their persever- ance led to the
reaching of the historic Indian Residential Schools Settlement Agreement. All Canadians must now demonstrate the same level of courage and determination, as we commit to an ongoing process of reconciliation. By establishing a new and respect- ful relationship between Aboriginal and non-Aboriginal Canadians, we will restore what must be restored, repair what must be repaired, and return what must be returned.
Inpreparationforthereleaseofitsfinalreport, the Truthand Reconciliation Commission of Canada has developed a definition of reconciliation and a guiding set of principles for truth and reconciliation. This definition has informed the Commission’s work and the principles have shaped the calls to action we will issue in the final report.
Community college systems were established across North America from the early 1960s through the early 1970s. The new systems had two principal models: in one model, the college combined lower-division, university-level general education with technical education programs; in the other, most or all of the colleges were intended to concentrate on technical education. Ontario was the largest of the provinces and states in North America that opted for the second model. Many of the issues that planners confronted when designing these college systems have either persisted or re-emerged in recent years. This article re-examines the debate on the design of Ontario’s colleges that took place when they were founded and considers its implications for the present.
Vincent Tinto’s Student integration Model (SIM) (Tinto, 1975) remains the most influential model of dropout from tertiary education. This paper outlines the problems associated with student attrition and examines how the SIM models the factors that drive attrition behaviour. Three criticisms that have been made of the SIM are evaluated; 1: The SIM is not an adequate model of student attrition, 2: The SIM does not generalise beyond traditional students, 3: Academic integration is not an
important predictor of student attrition. It is argued that the papers which provide evidence in support of criticisms 1 and 3 are methodologically flawed and that criticism 2 is potentially invalid as, according to Tinto (Tinto, 1982) the SIM was never meant to generalise beyond typical students. Tinto’s later additions and alterations of the SIM are discussed and evaluated. The paper
concludes that it is impossible to properly asses venting student dropout until the model itself is satisfactorily verified.
In 2008, the OECD launched the AHELO feasibility study, an initiative with the objective to assess whether it is possible to develop international measures of learning outcomes in higher education.
Learning outcomes are indeed key to a meaningful education, and focusing on learning outcomes is essential to inform diagnosis and improve teaching processes and student learning. While there is a long tradition of learning outcomes’ assessment within institutions’ courses and programmes, emphasis on learning outcomes has become more important in
recent years. Interest in developing comparative measures of learning outcomes has increased in response to a range of higher education trends, challenges and paradigm shifts.
For Canada to succeed, all Canadians must have the opportunity to develop and use their skills and knowledge to the fullest. So said the government of Prime Minister Paul Martin in the Speech from the Throne that opened the 37th Parliament of Canada in February 2004: “Investing in people will be Canada’s most important economic investment.”
Such an investment is critical. The new economy demands an increasingly educated and skilled workforce. To remain globally competitive, Canada needs to invest in raising the overall level of education and skills across the country. As well, Canada faces a shortage of skilled workers over the next 10 years, due to both retirement and the country’s low population
growth rate. To replace our aging workforce, Canada needs to look beyond traditional sources for future employees. It needs to invest in increasing the education and skill levels of:
• Aboriginal Canadians;
• Canadians with disabilities;
• Immigrants to Canada;
• Youth and adults with low literacy or foundation skills; and
• Canadians living in rural or remote areas of the country.
This report analyzes the results of a poll conducted for the Canadian Council on Learning.
Pacific Issues Partners was engaged to design a sample and questionnaire appropriate for developing a better understanding of the public’s attitudes, preferences and knowledge on a number of issues related to post-secondary education.
The major topics included:
Overall evaluation of post-secondary education in Canada
Importance of post-secondary education to society and the individual
Access and barriers, in general and for specific groups
Funding and financial barriers to education
Purpose of education and relation to potential employment
Relations with and importance of post-secondary institutions to community
Values and broader goals for education
Priorities for change and the future of education
Colleges Ontario achieved a number of successes in 2011 to help more students get access to a college education. Highlights of the year included new advertising campaigns promoting the value of college education, and a hugely successful annual conference.
ABSTRACT
As Canadian universities seek to attract more international students, there is a need to recognize and respond to the diversity within this group and to question the binary categories of domestic students and international students.
Relying primarily on 116 qualitative interviews with international undergraduates at the University of British Columbia, we utilize American students as a case study from which to explore the complex and blurred boundaries between these two categories. Americans resemble domestic students in some respects and international students in others, yet they are often less prepared to meet adaptational challenges because they have low expectations of cultural and institutional differences. We compare the experiences of Americans and international students from other countries, as well as other groups of students who fall between the cracks of the domestic and international student classifications. We argue that, by targeting services on the basis of these broad administrative categories, categories that were created for financial purposes, the university reduces the take-up of the very services students need.
RÉSUMÉ
À une époque où les universités canadiennes cherchent à attirer de plus en plus d’étudiants internationaux, il est nécessaire de reconnaître la diversité de ce groupe et d’agir en fonction de celle-ci. Cela demande de s’interroger sur la division binaire des étudiants entre les catégories « canadien » et « international ». En nous appuyant sur 116 entrevues qualitatives avec des étudiants internationaux en études de premier cycle à l’Université de la
Colombie-Britannique, nous entreprenons une étude de cas des étudiants américains, afin d’explorer la complexité et l’imprécision des frontières entre ces deux catégories. Sur certains points, le profil des étudiants américains est semblable à celui des étudiants canadiens, mais sur d’autres, il s’apparente plutôt à celui des étudiants internationaux. Pourtant, ces étudiants américains sont souvent moins prêts à faire face à des difficultés d’adaptation, car ils ne s’attendent pas à être confrontés à des différences culturelles et institutionnelles. Nous comparons les expériences des étudiants américains avec celles d’étudiants internationaux provenant d’autres pays, ainsi qu’avec celles d’autres groupes d’étudiants dont la situation ne correspond pas aux classifications « canadien » ou « international ». Nous soutenons que, quand les services d’aide ciblent les étudiants sur la base de vastes catégories administratives conçues pour des raisons financières, l’université contribue à limiter l’utilisation des services dont les étudiants ont précisément besoin.
The National Student Financial Wellness Study (NSFWS) is a survey of college students examining the financial attitudes, practices, and knowledge of students from institutions of higher education across the United States. The purpose of the 2014 NSFWS is to gain a more thorough and accurate picture of the financial wellness of college students. The NSFWS was developed and administered by The Ohio State University in collaboration with co-investigators from Cuyahoga Community College, DePaul University, Iowa State University, Oberlin College, Ohio University, and Santa Fe College. The survey was administered online during autumn 2014 or winter 2015 to random samples of students from 52 participating institutions. Please see the following page for a complete list of the institutions that participated in the study. More information on the study is available at go.osu.edu/nsfws or by emailing the NSFWS team at [email protected].
Ask most people who don’t teach online about the likelihood of academic dishonesty in an online class and you will likely hear concerns about the many ways that students could misrepresent themselves online. In fact, this concern about student representation is so prevalent it made its way into the Higher Education Opportunities Act (HEOA).
Passed into law in 2008, the act brought a few big changes to online education, including
a new requirement to “ensure that the student enrolled in an online class is the student doing the coursework.” Although there’s some disagreement as to whether distance education is more susceptible to academic dishonesty than other forms of instruction, what isn’t up for debate is the fact that for as long as there’s been exams, there’s been cheating on exams. The online environment simply opens up a different set of challenges that aren’t typically seen in traditional face-to-face courses.
Promoting Academic Integrity in Online Education was developed to help you understand the latest tools and techniques for mitigating cheating and other unethical behaviors in your online courses. The report features nine articles from Distance Education Report, including:
• Combating Online Dishonesty with Communities of Integrity
• 91 Ways to Maintain Academic Integrity in Online Courses
• The New News about Cheating for Distance Educators
• A Problem of Core Values: Academic Integrity in Distance Learning
• Practical Tips for Preventing Cheating on Online Exams
Online education didn’t invent cheating, but it does present unique challenges. This report
provides proactive ways for meeting these challenges head on.
Christopher Hill
Editor
Distance Education Report
[email protected]
Partnerships between Ontario colleges and universities have become increasingly important recently for at least two
reasons. Partnerships are encouraged generally in Canada, USA, Europe and elsewhere to transcend organizational boundaries, foster synergies and stimulate change. So universities are enjoined to partner with employers to integrate education and work, with industry to foster innovation and with other universities to avoid duplication.
The primary objectives of this paper were to determine whether there are significant gaps in Ontario’s postsecondary education system with respect to education and research activities, with particular attention to activities connoted by the term “polytechnic”, and if so, to consider how to address such gaps. In response to the first part of our task, we identified three major gaps in Ontario’s postsecondary education system: a free standing, degree-granting, primarily teaching-oriented institution that concentrates on undergraduate education; an open university that would expand accessibility and enable Learners to combine credits from different institutions and different types of learning experiences; and effective pathways for students who start their postsecondary education in a college to attain a baccalaureate degree and be able, if they are so
inclined, to continue on to graduate study.
We did not find compelling evidence that there is a shortage of opportunity for polytechnic education in
Ontario. Presently students are able to draw upon Ryerson University and the University of Ontario Institute of
Technology (UOIT), a modest but growing number of joint university-college programs, and baccalaureate and diploma programs of the colleges. In addition, many students create a polytechnic experience for themselves through transfer from a university to a college or from a college to a university, though more needs to be done to improve opportunities of the latter type.
Also, we think that there are some other good reasons for not designating some colleges as polytechnic institutions. The term polytechnic is fraught with ambiguity, and thus adding a new sector of postsecondary institutions with that name could be more confusing than helpful for prospective students. The institutions in British Columbia and Alberta that use the term polytechnic, either formally or informally, have since their founding been formally differentiated from other college sector institutions in their province and have a history of specialization in technology-based programming. No college sector institutions in Ontario have had a differentiated role like the institutes of technology in British Columbia and Alberta. We are aware also that five
colleges in Ontario have been seeking the polytechnic designation. In regard to both labour market needs and practices in other North American jurisdictions, it is hard to see a justification for adding that many polytechnic institutions to the provincial postsecondary education system, especially when four of them would be in the Greater Toronto Area (GTA). We appreciate that many colleges across Canada, including in Ontario, have made valuable contributions to industry through their applied research activities. Our impression is that the expertise and interaction with industry that fosters these contributions is largely situational and contextual related to the existence of particular faculty in particular programs and institutions.
Accordingly, we do not believe that designating some colleges as polytechnics is necessary to maintain or enhance the capability of the college sector to make such contributions.
While we do not believe that there are compelling arguments for designating some colleges as polytechnics, we are mindful of the contribution that could be made by enabling at least a few colleges to have a more substantial and broader role in offering baccalaureate programs if they are able to demonstrate that they meet the conditions required for such activity. Based upon our examination of the issues outlined above, we review a number of possible policy options to address the predicted demand for increased access to university degree programs in the GTA including: 1)
creating satellite campuses of existing universities; 2) creating new universities that are of the same type as existing universities; 3) creating new universities of a new type focusing on undergraduate study and with a limited role in research; 4) providing selected colleges with a new substantial role in baccalaureate programming; 5) providing colleges with a greater role in transfer programs in basic university subjects, such as arts and science; and 6) creating an open university. We review each of these options and discuss factors that should be considered by government.
At Dalhousie we must accept responsibility for creating the conditions for everyone to flourish and to belong.
A culture of belonging requires ongoing commitment to greater inclusivity with focus on creating a welcoming home for Dalhousie’s diverse faculty, staff, students, and alumni alongside the broader community.
The reasons why students need to be involved and engaged when they attend college are well established. Engagement can be the difference between completing a degree and dropping out. Research has sought to identify what makes student involvement more likely. Factors like student-faculty interaction, active and collaborative learning experiences, involvement in extracurricular activities, and living on campus have all been shown to make a difference. Not surprisingly, faculty play a critical role in student engagement … from the obvious: facilitating discussions in the classroom; to the often overlooked: maximizing those brief encounters we have with students outside of class. This special report features 15 articles that provide perspectives and advice for keeping students actively engaged in learning activities while fostering more meaningful interactions between students and faculty members, and among the students themselves.
For example, in “Student Engagement: Trade-offs and Payoffs” author E Shelley Reid, associate professor at George Mason University, talks about how to craft engagement-focused questions rather than knowledge questions, and explains her willingness to take chances in ceding some control over students’ learning.
In “The Truly Participatory Seminar” authors Sarah M. Leupen and Edward H. Burtt, Jr., of Ohio Wesleyan University, outline their solution for ensuring all students in their upper division seminar course participate in discussion at some level.
In “Reminders for Improving Classroom Discussion” Roben Torosyan, associate director of the Center for Academic Excellence at Fairfield University, offers very specific advice on balancing student voices, reframing discussions, and probing below the surface of group discussions.
And finally, in “Living for the Light Bulb” authors Aaron J. Nurick and David H. Carhart of Bentley College provide tips on setting the stage for that delightful time in class “when the student’s entire body says ‘Aha! Now I see it!’” Who wouldn’t like to see more light bulbs going on more often? One of the most challenging tasks instructors face is keeping students engaged. Building Student Engagement: 15 Strategies for the College Classroom will help you meet that challenge while ensuring your classroom is a positive and productive learning environment.
Abstract
Increasingly, students are seeking transfer from college to university educational programs. This challenges universities to assess the effectiveness of transfer policies and also challenges colleges to prepare students for continued education. This paper reviews the various transfer procedures used by Canadian universities, barriers experienced by students seeking
transfer, and strategies for improving the transfer process. The authors propose the use of learning outcomes, which identify student knowledge and skills following an educational experience, to develop block transfer strategies that ease student transfer between educational programs.
Résumé
Les étudiants cherchent de plus en plus à transférer leurs projets d’études collégiales vers un programme universitaire. Les universités doivent donc relever le défi d’évaluer l’efficacité de leurs politiques de transfert, tandis que les collèges doivent réfléchir sur la façon de mieux préparer leurs étudiants aux programmes de formation continue. Le présent article passe en revue les diverses procédures utilisées par les universités canadiennes,
les obstacles que doivent surmonter les étudiants cherchant à effectuer un transfert et les stratégies d’amélioration du processus de transfert. Les auteurs proposent l’utilisation de résultats d’apprentissage, qui identifient
les connaissances et les compétences acquises par les étudiants d’un programme donné, afin d’élaborer des stratégies générales qui faciliteront le transfert d’étudiants entre programmes éducatifs.