The Alternative to Academic Suspension Program (AASP) ran as a pilot program in fall 2009 to address the skill development of students facing suspension at Brock University. Initial results of the program indicate positive results with students persisting in their programs. In total, there were 445 students facing academic suspension, and 42 per cent of those students participated in the AASP pilot. Participants in the AASP were required to successfully complete the program,pass all credits taken during the academic year (maximum of three) and achieve an overall session average of at least 60 per cent to be eligible to continue studies. Failure to meet any of the conditions resulted in academic suspension at the end of the academic year. Of the 187 students participating in the AASP pilot, 50 per cent returned to studies in the fall of 2010, compared to only 17 per cent of those students facing suspension who did not to participate. When considering all students facing suspension, AASP participants represented over two-thirds of the returning students in fall 2010. Not only are the participants persisting with studies, but the participants are improving their overall averages as well.
While overall academic averages can be difficult to change, of the 94 AASP participants returning to studies in 2010, 92.5 per cent of them were able to increase their overall average. Considering that AASP participants were limited to a maximum of three credits, it is encouraging that so many of the returning AASP participants were able to achieve this result. The participants are moving from being at risk of not completing their programs to completion with improved overall averages.
The current analysis reflects a positive short-term impact on retention. Continued analysis would examine a long-term assessment of the program and whether students can maintain their initial success as they continue in their studies at Brock. Other key findings from the report include:
• In 2009, students within two years of entry into Brock and facing suspension participated at a higher rate than those students facing suspension who had entered prior to 2007.
• Although 94 AASP participants returned to studies in 2010, there were 116 AASP participants (62 per cent of total AASP enrollment) eligible to continue studies at Brock University in 2010. We are unable to track whether the eligible participants not returning to Brock have gone to other institutions or chosen to end their postsecondary studies.
Surveys and focus groups from eligible AASP participants not returning to studies at Brock would be beneficial to understand what choices these students made and why they made them.
Further study needs to be completed to understand the longer-term impact of the AASP. In addition to driving internal program improvements, further study could also help develop strategies to identify and support at-risk students at other universities.
The Association of Registrars of the Universities and Colleges of Canada (ARUCC) and the Pan-Canadian Consortium on Admissions and Transfer (PCCAT) have collaborated to lead an extensive study to understand current transcript and transfer credit nomenclature practices in Canada. These findings will ultimately inform a comprehensive update and expansion of the 2003 ARUCC National Transcript Guide and potentially result in a searchable database of transcript practices and Canadian transfer credit nomenclature. The ultimate goal is to enhance the clarity, consistency and transparency of the academic transcript and transfer credit resources that support student mobility. The specific deliverable for this phase was to identify and summarize Canadian transcript and transfer credit nomenclature practices, review four international jurisdictions as a means to highlight promising practices related to these two areas and, finally, to provide both an overview of systems and an initial examination of emergent perspectives and themes. The report purposefully avoids suggesting prescriptive solutions or outcomes; however, the findings from this study will provide a solid foundation from which to move forward the standards and terminology discourse in Canada. This report collates the findings from the supporting research conducted from January through to April 2014.
Education is undergoing a dramatic transformation. Technology plays a powerful role in the life of today’s students and institutions can no longer meet their needs through classroom-based instruction alone.
Blended learning is one way institutions can prepare themselves for the next era in education. It combines face-to-face and online instruction by integrating technology into their curriculum.
Many educators agree that the blended approach is benefi cial. It delivers a fl exible experience and supports learning by allowing students to learn at their own pace. Meanwhile, use of this model helps maximize instructor efficiency, increasing engagement inside the classroom while simultaneously enabling them to reach more students. Institutions see the benefi ts as well. Retention rates increase, recruitment efforts improve and early evidence suggests that use of this approach can improve grades. The ME2U research project, conducted at the University of Sussex1, found that students using blended learning technology to view recorded content prior to assessment often produced higher scores.
With these advantages, it’s no surprise that blended learning is experiencing a dramatic upsurge
in popularity. Today, student demand for blended learning courses continues to outpace most institutions’ ability to meet the growing need. Eighty-four percent of surveyed students would like blended learning technology offered in more of their courses.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-
step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
The development of outcomes-based educational (OBE) practices represents one important way in which a
learning outcomes approach to teaching and learning can be applied in the postsecondary sector.
This study adopts a multiple case study design and profiles seven OBE initiatives being implemented in Ontario’s colleges and universities to better understand the scope of outcomes-based educational practices in the province’s postsecondary sector. ‘OBE initiatives’ are defined as purposeful actions undertaken by postsecondary providers directed at defining, teaching toward and assessing learning outcomes in their educational practice (modified from Jones, Voorhees & Paulson, 2002).
Abstract
The community college is one of many providers of postsecondary and adult education in Canada. In making decisions about how the community college should allocate its efforts among various possible programs and activities, it is important to understand its relationship to other providers of postsecondary and adult education. This article describes and analyzes the relationship between Canada's community colleges and other providers of postsecondary and adult education in Canada. It attempts to identify the comparative strengths and weaknesses of community colleges relative to other providers with respect to particular types of activity, and from that analysis it offers suggestions regarding the emphases that colleges might place on certain of their activities.
Résumé
Le collège communautaire est un des nombreux fournisseurs d’enseignement supérieur et d’éducation aux adultes au Canada. En prenant des décisions concernant la manière dont les collèges communautaires devraient allouer leurs efforts parmi différents programmes et activités, il est important de comprendre leurs relations avec d’autres fournisseurs d’enseignement supérieur et d’éducation aux adultes. Cet article décrit et analyse la relation entre les collèges communautaires du Canada et les autres fournisseurs d’enseignement supérieur et d’éducation aux adultes au Canada. Il tente d’identifier les forces et faiblesses des collèges communautaires comparativement à d’autres fournisseurs relativement à certains types d’activités, et à partir de cette analyse, il offre des suggestions concernant l’importance que les collèges peuvent accorder à certaines de leurs activités.
While competency-based education is growing, standardized tools for evaluating the unique characteristics of course design in this domain are still under development. This preliminary research study evaluated the effectiveness of a rubric developed for assessing course design of competency-based courses in an undergraduate Information Technology and Administrative Management program. The rubric, which consisted of twenty-six individual measures, was used to evaluate twelve new courses. Additionally, the final assessment scores of nine students who completed nine courses in the program were evaluated to
determine if a correlation exists between student success and specific indicators of quality in the course design. The results indicate a correlation exists between measures that rated high and low on the evaluation rubric and final assessment scores of students completing courses in the program. Recommendations from this study suggest that quality competency-based courses need to evaluate the importance and relevance of resources for active student learning, provide increased support and
ongoing feedback from mentors, and offer opportunities for students to practice what they have learned.
There are a number of studies that classify governing boards into different types. Some classifications are based on management form. Some are based on the form in which authority is exercised. Some are based on the form of institution that the board serves. Most of these classifications include "working boards" but few offer a clear definition of them. Even those that do attempt to define this type of board acknowledge that little is known about how they actually function. This study examines a small public not-for-profit institution with a "working board" to determine how that type of board functions, where it succeeds and where it fails, and how it is different from other types of boards.
Daniel Lang
Background/Context: Literacy has been traditionally posited as a primary educational goal. The concept is now understood in the literature as extending way beyond the mere technicalities of proficiency in reading and writing, encompassing a broad range of skills and practices related to comprehension, communication, and the ability to use texts in multiple settings. Cultural literacy and critical literacy are two conceptual models frequently used to understand the essence of literacy and why it is a worthy educational goal. Each model prescribes different curricular goals and preferred teaching practice in educational settings spanning all disciplines and age groups. In this article, we suggest a third conceptual model, identity literacy, based in developmental psychology’s concept of identity. We define identity literacy as readers’ proficiency and willingness to engage the meaning systems embedded within texts and to consider adopting them as part of their own personal meaning system—that system within which they define themselves and their relation to the world. Setting identity literacy as a goal of teaching
frames the practice of teaching texts differently than the other models.
This study is a collaboration between the six colleges in the Greater Toronto Area (GTA) – Centennial College, Durham College, George Brown College, Humber College, Seneca College and Sheridan College. The research seeks to better understand why students leave their programs before completion, and the pathways they take after they leave.
The professional development of new university instructors has received considerable investments of resources at Canadian universities, but the impact of these efforts has only rarely been evaluated or studied. Universities in Ontario have witnessed and participated in the formation of teaching and learning units responsible for professional development of academics since the mid-1980s (Landolfi, 2007). These units have been responsible for the development of programs to address the pedagogical needs of university instructors, with the goal of making them more effective (Ibid.).
In situations of decreased availability of funding, individual university support for central teaching and learning units has oscillated. This has often required that they operate with inadequate financial support and a minimal number of full-time employees. Currently, the four smallest units in Ontario universities operate with only one to three staff members.
While the formal training of postsecondary educators and the issue of enforcing mandatory training of academic teaching staff has been broadly accepted in colleges for years (see volume 2 of this report which will follow in 2012), the same issue has recently been discussed more frequently among universities as well at the level of teaching professionals and policy makers, with intense controversy on either side of the debate.
New Faculty Orientations (NFOs) – an induction program for newly hired faculty members at the beginning of their teaching careers – vary widely in the content delivered across different Ontario universities. While some simply provide a general introduction to a particular university’s settings, and/or a list of local resources for the new faculty members to choose and use as they see fit, others focus on specific teaching skills and organize a series of sessions, which explore a variety of teaching and learning issues and strategies.
Surprisingly, of the 20 institutions surveyed there are only two Ontario universities that still do not organize NFOs for new teaching staff even though they have established teaching and learning centres. In these instances, new faculty members receive a general orientation provided by the President’s Office and Faculty Recruitment departments, as well as their faculties. Other findings from this study include the following:
• The majority of Ontario universities (72 per cent) include both contract instructors and full-time faculty members in their orientation sessions.
• Only in two Ontario universities is orientation mandatory for all newly hired faculty members. In other institutions where NFO attendance is voluntary, participation varies from 40 per cent to 85 per cent.
• In terms of the cost of new faculty orientation, data differ from institution to institution, with a few
institutions spending a modest amount of $1,000 and others (the minority) spending about $35,000 on NFOs per annum.
The top five separate sessions that are typically included for NFOs at Ontario universities are, in this order:
a) greetings/conversation with VP Academic Provost,
b) academic policies and procedures,
c) classroom teaching management methods,
d) teaching with technology, and
e) a panel/discussion with experienced faculty members.
The ability of students to move between colleges and universities is an activity, often expected by students, intended to combine the strengths of both sectors and support the pursuit of continuous lifelong learning. Students in Ontario have been ahead of educators and planners in “discovering the value of combining the strengths of the colleges in hands-on learning with the
strengths of the universities in academic education” (Jones & Skolnik, 2009, p.22). The College University Consortium Council (CUCC), established in 1996, was created, in part, to facilitate such activity. The Advisory Panel on Future Directions for Postsecondary Education produced a report, Excellence, Accessibility, Responsibility, which endorsed the CUCC as the objective body that would facilitate “province-wide information collection and comparative analysis” to assist all stakeholders in decision-making affecting postsecondary education (Smith et al,1996, p.48). The Investing in Students Task Force cited the CUCC in its 2001 report, advocating, among other things, for the body to “assess and evaluate the existing mechanism” of transfer
between the college and university systems (Investing in Students Task Force, 2001, p.20). Traditionally, Ontario has not held a coherent postsecondary education system with collaborative sectors, but rather two systems, college and university. The colleges were established to be comprehensive institutions that were occupation oriented and designed to meet the needs of the local community. These institutions were an alternative for those who were not inclined to purely academic pursuits and who did not have the qualifications to gain entry to university.
In 2004, in the discussion paper launching the Ontario Postsecondary Review, a student expressed his desire for “the freedom to move between programs or institutions with recognition of my previous work so that I can obtain an education as unique as I hope my career will be” (Rae, 2004, p.19). However, the paper continued by describing the existing situation as a
patchwork of institutional agreements that “cover only a fraction of existing programs”; therefore,in order to “ensure that its public institutions can meet the growing expectations of students and employers, and operate as a coherent system”, Ontario would need to establish a system to set “standards for credit recognition and student transferability between institutions” (p.21).
Attempts to formalize seamless pathways, however, have been confounded by a lack of data to support claims of student demand and actual movement, particularly from college to university.
Ontario colleges were not established to facilitate transfer, but the pursuit of articulation agreements by the institutions themselves and the historic movement of students into universities have legitimized this function as one of its main activities.
The Ontario government’s mandated collection of key performance indicators (KPIs) provides one opportunity to analyze provincial data that is systematically collected in a consistent manner. The Graduate Satisfaction Survey is used to calculate the results of two of the KPIs1, employment rate and graduate satisfaction. Additionally, the survey asks graduates if they have enrolled in an educational institution; students identify which institution and program. In 2005,the colleges and the MTCU decided to expand the survey for those who indicated that they had continued their education after graduation. Therefore, in 2006-07 a modified Graduate Satisfaction Survey with new transfer related questions was introduced. These additions and changes have enabled a deeper analysis of student movement between and within institutions or sectors.
The new questions were included to capture data that could better inform colleges about the students who graduate from their respective institutions. The questions on transfer were also intended to assist the government on matters that could affect policy with respect to student movement, particularly between postsecondary sectors. In addition to documenting the program and institutional destination of graduates seeking further education, the graduate survey now gathers information on the motivation for continuing, the source of transfer information, the amount of transfer credit received, the timing of notification for credit, the relationship to the previous program, the satisfaction with the transfer experience and the satisfaction with college preparation for further studies. This report is the first comprehensive analysis of the new questions from the first year of administration (2006-07).
The role of academic deans is critical to the success of higher education academic institutions. This study
illustrates the leadership approach of Ohio’s academic deans. This quantitative study researched and analyzed
whether differences exists between the leadership styles of academic deans and the independent variables of age,
number of faculty supervised, and the number of years of experience.. Blake and Mouton’s Managerial Grid was utilized for this study. Blake and Mouton theory is based on five predominate leadership styles: Data for this study was gathered using a researcher designed instrument along with the Styles of Leadership Survey to gather information about the academic deans. The surveys were administered through U.S. mail to the deans’ office
address. ANOVA methodology was used to analyze the data. It appears from the results of this study that no
significant independent differences exist among the leadership styles and the independent variables.
Keywords: Leadership, Academic Deans, Managerial Grid, Chief Academic officer, University
Understanding Community Colleges brings together a variety of subjects and issues that face community colleges as they evolve in the higher education landscape. The edition is organized into four sections that cover three arenas: students, administration
and leadership issues, and workforce development. Each chapter, regardless of author, does a quality job of explaining the historical context of the given issue and the development or change that is occurring for community colleges nationwide. The text is accessible for those unfamiliar with community colleges and does not fall into the writing traps of consistently comparing community colleges to four-year institutions. Instead, each chapter treats community colleges as stand-alone entities,
examining them in each particular setting with no preconceived notions.
The 2009–2010 State of Learning in Canada provides the most current information on the Canadian learning
landscape, contributing to a comprehensive understanding of how Canadians are faring as lifelong learners.
As in previous State of Learning reports, this update reflects CCL’s vision of learning as a lifelong process. Our research affirms time and again that the skills and knowledge that citizens bring to their families, their workplaces and their communities help determine a country’s economic success and overall quality of life.
It is this core value that continues to guide our research and our commitment to fostering a learning society, in which all members can develop their full potential as active, engaged learners and contributing members of their community.
This update takes a life course approach, beginning with learning in the early childhood learning and school-based education through to the formal and informal learning of adults. Highlights from the recently released report on the State of Aboriginal Learning in Canada: A Holistic Approach to Measuring Success (2009), which introduced the first application of a comprehensive approach to measuring Aboriginal Learning in Canada, are also included.
SYNTHESIS: WHAT THIS REPORT TELLS US
The 2009–2010 State of Learning in Canada provides the most current information on the Canadian learning landscape, contributing to a comprehensive understanding of how Canadians are faring as lifelong learners. As in previous State of Learning reports, this update reflects CCL’s vision of learning as a lifelong process. Our research affirms time and again that the skills and knowledge that citizens bring to their families, their workplaces and their communities help determine a country’s economic success and overall quality of life. It is this core value that continues to guide our research and our commitment to fostering a learning society, in which all members can develop their full potential as active, engaged learners and contributing members of their community.
This update takes a life course approach, beginning with learning in the early childhood learning and school-based education through to the formal and informal learning of adults. Highlights from the recently released report on the State of Aboriginal Learning in Canada: A Holistic Approach to Measuring Success (2009), which introduced the first application of a comprehensive approach to measuring Aboriginal Learning in Canada, are also included.
Canada is in the midst of unprecedented growth in the postsecondary education (PSE) sector. More students are availing themselves of college and university educational opportunities than at any other time in the nation's history. The students now enrolling bring a diverse set of characteristics rarely seen within the sector previously. They are immigrants, children of immigrants, first in their family to enrol in postsecondary, Aboriginal, visible minorities, and students with disabilities to name just a few.
College and university programs and services have grown to meet the needs of these increasingly diverse learners, and are largely referred to as student affairs and services, (SAS). One of the aims of this study was to develop a greater understanding of the scope of student affairs and services and describe the formal organizational structures of these divisions
within Ontario’s postsecondary sector.
We found no consistent title for the senior student affairs and services officer (SSASO) across the sample; titles ranged from Vice President, Student Services to Associate Vice Principal and Dean of Student Affairs. Despite the inconsistency of title, the reporting line was fairly consistent, with SSASOs reporting to the Provost and Vice President, Academic or directly to the President. In only a few cases, dotted line reporting structures existed between the SSASO and these senior administrators.
The portfolios for SSASOs tended to include new student orientation, student leadership programs and liaison with student government, campus involvement (clubs and organization recognition), community development (service learning and civic engagement initiatives), counselling services, health services, accessibility services (also called services for students
with disabilities), career and employment services (and in some cases, cooperative education), academic skills or learning services, and services for diverse students (such as Aboriginal student services, international student services, women centres, and mature student centres). Portfolios differed in terms of whether the registrar’s office and related enrolment management functions, residence, and athletics were included within the SSASO's portfolio. In general, we found the college SSASO’s portfolios to be more expansive than the portfolios of the university SSASOs.
The second aim of this study was to share the voices of the staff who work in student affairs and services divisions across Ontario. Staff shared their perspectives regarding the organizational structure of their institution and how they perceived these organizational structures as helping or hindering their ability to support student success. Staff depicted and described two types of images that correspond with how they perceived the organizational structure of their institution. Spider webs tended to represent institutions where the staff perceived the organizational culture as one where supporting student success was a shared commitment between staff and faculty; where the SSASO's leadership style was directed toward finding the synergy between divisional areas, open to ideas from all areas within the division, and advocated for the division in senior administrative meetings; and where staff understood the vision and mission of the division as it supported and contributed to the institutional mission. Silos tended to represent institutions 4 – Supporting Student Success: The Role of Student Services within Ontarios Postsecondary Institutions where the staff perceived the organizational culture as one in which people worked in their discrete units and were less committed to a shared focus on supporting student success; where the SSASO's leadership style managed departments within the division more as discrete units, less open to ideas from across the division, and with greater hesitation in advocating for the division in senior administrative meetings; and where staff were less clear about how the vision and mission of the division supported and contributed to the institutional mission.
This imagery was powerful in that it spoke to two different approaches to organizational structure: one was student-focused and the other was institution-focused. Student-focused structures were those that aligned organizational structures (proximal location of departments, sub-unit reporting portfolios, policies and protocols) with the student in mind. Institution-focused
structures were those that focused on the organization of the institution’s business first, and appeared to value it over how students would encounter the institution as they worked through successful completion of their program of study. The spider web and silo imagery and their relation to the student-focused and institutional focused approaches to structure appeared irrespective of the actual organizational structure of the institution. Institutions were typically centralized, decentralized, or federated (a combination of the two former models). A centralized structure tended to have the various units within the division (health and counselling, residence, registrar, and athletics, for example) headed by a director or manager reporting to the SSASO, and providing programs and services for the institution as a whole. Conversely, a decentralized structure was one in which programs and services were managed and provided for within multiple institutional units, typically within the faculties. Finally, the federated structure (or hub and spoke model) was found at institutions in which programs and services existed with some level of centralization, and customized versions of these central services also existed at typically the individual faculty level. A critical finding from this study was that student-focused or institution-focused approaches to organizational
structure could be illustrated by any of the three actual structures (centralized, decentralized, or federated). It is as possible to have a student-focused approach with a federated SAS structure as it is to have an institution-focused approach with a centralized SAS structure.
Welcome to the workshop. Our goal is to provide an update of the ideas from some of the key work that we are engaged in in partnership with schools and school systems around the world. We base our work on three fundamental assumptions:
1. The Moral Imperative Realized (raise the bar and close the gap for all students on deep learning goals);
2. Whole System Involvement (100% of schools and jurisdictions are engaged);
3. Precision and Practicality (clear strategies that become jointly owned).
This study investigates the validity, within an Ontario college, of the U.S.-based Community College Survey of Student Engagement (CCSSE) benchmarks of effective educational practices, formally referred to as the Model of Effective Educational Practices (MEEP). MEEP factors include active and collaborative learning; student effort, academic challenge, studentfaculty
interaction, and support for learners. The validity of CCSSE was explored for this study through analysis of the model fit of MEEP and analysis of its correlations and capacity to predict five academic outcomes based on a sample of Ontario students that completed CCSSE during the Winter 2009 semester. Results of the analyses reveal that MEEP exhibits good model fit and that three of the five benchmarks were consistently correlated with the five selected academic outcomes (self-reported GPA, semester GPA, cumulative GPA, cumulative credit completion ratio, and percentage of courses completed with a grade of 70 per cent or higher). After controlling for subject characteristics, two of the five benchmarks, active and collaborative learning and academic challenge were identified as predictors of most of the academic outcomes.
One of the many lessons learned from the early years of distance education is the fact that you cannot simply pluck an instructor out of the classroom, plug him into an online course, and expect him to be effective in this new and challenging medium. Some learned this lesson the hard way, while others took a proactive approach to faculty training. All of us continue to refine our approach and discover our own best practices.
Today, it’s possible to learn much from the mistakes and successes of those who blazed the trail before us. Faculty development for distance educators is a critical component of all successful distance education programs. Well thought-out faculty development weaves together needed training, available resources, and ongoing support, and carries with it the same expectations for quality teaching that institutions of higher education have for their face-to-face classes.
This special report, Faculty Development in Distance Education: Issues, Trends and Tips, features 12 articles pulled from the pages of Distance Education Report, including:
• Faculty Development: Best Practices from World Campus
• Developing Faculty Competency in Online Pedagogy
• A Learner-Centered, Emotionally Engaging Approach to Online Learning
• How to Get the Best Out of Online Adjuncts
• Workload, Promotion, and Tenure Implications of Teaching Online
• Four Steps to Just-in-Time Faculty Training
This report is loaded with practical strategies that can help you build a comprehensive
faculty development program, helping ensure that instructors stay current in both online
pedagogy and practical technical know-how. No matter what the particular character of
your program is, I think you’ll find many ideas you can use in here.
Christopher Hill
Editor
Distance Education Report
[email protected]