Designing an online course shares many of the same elements and processes that go into designing a traditional face-to-face course, however the online environment brings a unique set of challenges that require special attention and a different approach. Faculty charged with developing their own online courses can find learning the new technology particularly frustrating, and those who are not early adopters to technology might resist the process entirely. Indeed, many institutions are realizing that the development and delivery of online courses is an increasingly complicated process, requiring both a specialized pedagogy and a technological expertise – and it’s rare to find both qualifications in the same person. In the article “The Collaborative Approach to Developing Online Courses,†the author explains how one university adopted a centralized and standardized approach to the design, development, and management of online programs that respects the talents of both instructional designers and faculty by allowing each to work in their own specialty. As a result, courses have the same quality standards and a more consistent look and feel. This special report features eight articles pulled from the pages of Distance Education Report, and covers a variety of different aspects of online course design. Some of the articles you will find in
the report include:
. The Collaborative Approach to Developing Online Courses
. Building Course Quality Systematically
. Who Ya Gonna Call When a Course Needs Help?
. Developing a Course Maintenance Process for Your Online Courses
. What Learning Object Repositories Mean for Your Program
Whether you’re developing a new online course from scratch, or updating one that’s starting to show its age, this report will give you new ideas to consider.
The traditional pathway into postsecondary education (PSE) is to enter college or university directly after graduating from high school. Not all students follow the traditional pathway into PSE. The Ontario government recently set a goal “to raise the postsecondary [attainment] rate to 70 per cent” (Speech from the Throne, 2010). In 2011, 64 per cent of Ontario residents aged between 25 and 64 held a PSE credential.1 One way to help reach the target educational attainment rate of 70 per cent is for Ontario colleges and universities to attract and retain learners who follow non-traditional pathways. Therefore, one of the priorities of the Higher Education Quality Council of Ontario (HEQCO) is to evaluate the adequacy and efficiency of non-traditional pathways in obtaining a PSE credential. This study mainly examined one non-traditional pathway, delayed entry into PSE. Graduates who have taken more years than expected to graduate are also included in the discussion. The purpose of this paper is to address the following research questions:
• What is the demographic profile of these non-traditional graduates?
• Are their program choices and pathways through PSE different from those of direct entrants?
• Do their labour market outcomes differ from those of direct entrants?
There are many Indigenous perspectives in Canada and a diverse Indigenous student body, enrolled every year in a range of post-secondary programs. Indspire asked a sample of recent recipients of its Building Brighter Futuresi financial awards what led to their educational choices. What resulted was a better understanding of trends and lessons Indigenous learners can teach policy makers and program service delivery agents about what is important to them.
Understanding the motivations and decisions that successful First Nation, Inuit, and Métis students make, contributes to building and supporting Indigenous student success. Do Indigenous students make the same choices about attending post-secondary institutions as other cohorts of students? What drives the choices Indigenous students make, what brought them to their college or university of choice, what keeps them there, and what is contributing to their graduation? Are there things that can be done differently to improve the recruitment, retention, and graduation rate of Indigenous learners?
In February 2013, the Canadian Chamber of Commerce released a report that identified the growing skills crisis as the greatest impediment to the success of Canadian business. In his 2012 discussion paper, the Minister of Training, Colleges and Universities, Glen Murray, put forward a platform outlining the need to lower rates of spending growth for publicly-funded universities within the context of an increased labour market demand for greater levels of knowledge and skills, combined with burgeoning enrolment rates.
Sometimes great opportunities come from insoluble problems. The review of the Private Career Colleges Act presents such an opportunity. Career Colleges are an essential component of the solution. Estimated to save Ontario taxpayers over $1 billion annually* through the provision of state-of-the-art skills training and upgrading to over 67,000 students each year, the Career College sector and the people of Ontario deserve an Act that provides a strategic framework for the future and that enables innovative, creative growth to propel this province’s postsecondary education (PSE) system, and that of Canada, towards global competitiveness.
The recommendations in this Report are written on the premise that the government of Ontario strives for excellence in education and the economic growth that it can bring; and further, that it recognizes the value, strength and potential of the Career College sector to help realize those goals.
Private Colleges
While there is broad consensus that literacy skills are essential for work and life in general,
there is less consensus about numeracy, even though both are defined as essential skills by a number of sources,
including provincial and national governments and international agencies. As a part of HEQCO’s
continuing examination of learning outcomes in Ontario’s postsecondary sector, this report reviews the available data on numeracy skills and revisits the postsecondary sector’s understanding and treatment of numeracy as an
essential skill.
Faculty and students may hold center stage in society’s image of higher education institutions, but a whole variety of influential behind-the scenes personnel are also essential to running institutions successfully. Faculty and staff alike bring knowledge and skills that often go beyond their current job descriptions. However, the wealth of talent on campus has traditionally been
difficult to identify, track and integrate with the institution’s present needs and long-term strategic plans.
Although education institutions are focused on learning outcomes, they are also businesses. Typically, only about half of the staff
are instructors. The rest are administrators, business professionals, support staff and operational titles. A well-run entity must have a way to track and manage relevant personnel data and competencies across all of these job types. To meet this need, colleges and universities are implementing an integrated system for performance and talent management. “Don’t think of talent management as an isolated topic,” says Dave Jones, organizational effectiveness specialist in the Housing and Food Services Division at Purdue University in Indiana. “It has to be part of the organization’s bigger picture in order to be successful.”
This report presents a review of leadership theory and competency frameworks that was commissioned to assist the development of the new National Occupational Standards in Management and Leadership.
Every developed country is racing to keep up with profound and fundamental changes in the 21st century. The new knowledge economy is creating unprecedented demands for higher levels of expertise and skills, while, at the same time, changing demographics will significantly reduce the numbers of qualified people available in the economy.
The cumulative impact presents great opportunities and great challenges to Ontario.
The province has an opportunity to implement meaningful and transformational changes that exploit the potential for growth in the new economy and drive Ontario’s prosperity to unprecedented levels.
But the threats to Ontario’s future are just as great. Failing to move forward now with significant measures could leave Ontario unprepared for the challenges ahead, and strand thousands of people as permanently unemployable.
David Cooperrider, the originator of a relatively new approach to organizational or institutional change called Appreciative Inquiry, tells the story of a conversation he had with the father of modern management, Peter Drucker, before his recent death. He asked Drucker, then 93, to distill the essence of what he knew about leadership. Drucker told Cooperrider, “The task of leadership is to create an alignment of strengths, making our weaknesses irrelevant.” Appreciative Inquiry (AI) is a way of helping organizations discover their strengths so they can create an alignment of those strengths, making their weaknesses and problems irrelevant. Since the mid-1980s, thousands of organizations in more than 100 countries – corporations, businesses, nonprofits, churches, educational and governmental organizations – have used this strengths-based approach to
organizational or institutional change and development.
In the emerging knowledge-based economy, employers are requiring new levels of skill from labour market entrants. As employers’ expectations of postsecondary graduates increase, Ontario’s publicly funded colleges and universities are working to provide students with much of the knowledge, skills, and training needed for success in the community and in the changing workplace. As a result, there has been a movement within the postsecondary education (PSE) sector to provide a closer integration of learning and work as a strategy for workforce skills development (Fisher, Rubenson, Jones, & Shanahan, 2009).
In particular, work-integrated learning (WIL) programs such as co-operative education, internship, and apprenticeship are frequently endorsed as educational modes of delivery to support such integration. Offering work-integrated learning experiences for students requires a significant investment of human and financial resources to be effective. Faculty in particular play an important role in designing, supporting, and implementing WIL opportunities for students. Despite a growing recognition of the essential role played by faculty, very little is known about their perceptions of and experiences with WIL. To shed light on this issue, this report provides the results of the WIL Faculty Survey conducted by the Higher Education Quality Council of Ontario (HEQCO) in partnership with 13 Ontario postsecondary institutions.
The report is part of a broader multi-phase project being undertaken by HEQCO on WIL in Ontario’s PSE sector.
The WIL Faculty Survey was designed to better understand faculty experiences with and perceptions of WIL as an element of postsecondary curriculum. Guided by a Working Group comprised of representatives from the 13 participating postsecondary institutions, the study sought to address four primary research questions:
1) How do faculty perceive the value and benefits of WIL to students, faculty members, and postsecondary institutions?
2) Do faculty views about WIL differ by employment status, program, gender, years of teaching, previous employment experience, or their own past WIL experience?
3) How do faculty integrate students’ work experiences into the classroom?
4) What concerns do faculty have about introducing or expanding WIL opportunities in postsecondary institutions?
The survey instrument was developed in consultation with the Working Group and was pre-tested with 25 faculty members. The survey was administered online from March to May, 2011, with e-mail invitations to participate sent to 18,232 faculty from the 13 partner institutions (6,257 college faculty and 11,975 university faculty). In total, 1,707 college faculty and 1,917 university faculty completed the survey to an acceptable cut-off point, for an overall response rate of 19.9%. Close to two-thirds of college faculty and roughly half of university faculty respondents reported having experience teaching in a program in which students participate in a co-op or apprenticeship. Fewer faculty had experience personally teaching a course with a WIL component, with 47.5% of college faculty and 28.9% of university faculty currently or previously having taught a course involving WIL. Among those who had taught a course with a WIL component, field placements were the most common type of WIL among college faculty, followed by mandatory professional practice (student placements required for licensure or professional designation). For university respondents, mandatory professional practice was the most common type of WIL taught, followed by applied research projects.
Executive Summary
The NSSE National Data Project is an element of ongoing engagement research and implementation practice in Canada. It has two primary objectives. The first is the construction of detailed NSSE reports (items means and frequencies, benchmarks and learning scales) at the academic program- and student subgroup-level for individual institutions rather than for peer
groups. The second is the development of statistical (regression) models to measure the relative contribution to engagement variation of student characteristics, program mix andinstitutional character at both the student record- and institution-level. Both objectives address the broader goals of providing greater focus to engagement improvement efforts, identifying clusters of promising practices and best engagement results, supporting improved interpretation and use of institutional engagement scores, and informing the development of institutional accountability procedures and metrics. The core of the project is a record-level data file containing the approximately 69,000 2008 or2009 NSSE responses and additional student records system data representing 44 Canadianuniversities. Student responses were classified into 10 general academic programs (e.g., Social
Sciences) and over 75 specific academic programs (e.g., History, Biology) and over 30 student subgroups (including first generation, First Nations and international).
The detailed NSSE reports indicate a considerable level of variation in student characteristics and program mix across Canadian universities; large differences in engagement item scores and benchmarks across academic program clusters and specific programs within clusters, and across student subgroups; and wide engagement variability across institutions of differing size.
A summary of the results from these detailed reports is presented below. The program- and student subgroup-level NSSE reports provide a more focused basis for comparing engagement university by university, and strongly suggest that institution-level engagement comparisons should take account of student, program and size variation and should not be presented without context in ranked format.
The regression models provide a more formal basis for identifying and quantifying the role of student, program and size variation in engagement, and permit a number of conclusions. First, student characteristics, program mix and institutional character all contribute to a comprehensive statistical explanation of engagement variation. Second, the wide variation in
institutional engagement scores is reduced considerably when student characteristics, program mix and institutional size are controlled. Third, each engagement benchmark requires a distinct statistical explanation: factors important to one benchmark are often quite different from those important to another. Fourth, Francophone and Anglophone institutions differ with respect to
certain key engagement dynamics. And finally, the models suggest several approaches to defining the institutional contribution to engagement and the scope of institutional potential to modify engagement level.
Education is a crucial enabler in the modern world, giving children skills that are essential in later life. Parents expect these skills to be learned at different stages of education, with confidence (47%) and competency in the core skills of Maths, Science and English (43%) the most important outcomes of a good primary education.
At secondary school, parents want a good education to deliver skills in core subjects (40%) and in key areas such as problem solving (35%), computer literacy (32%) and analytical thinking (32%). University is seen as a springboard for success. More than two in five (43%) parents around the world say the ability to compete in the workplace is a key expectation of a good university education.
However, parents are united in having high aspirations for their children. Nearly nine in 10 (89%) parents want their child to go to university. Just over three in five (62%) want their child to study to a postgraduate level.
Years ago, the process of faculty evaluation carried few or none of the sudden-death implications that characterize contemporary evaluation practices. But now, as the few to be chosen for promotion and tenure become fewer and faculty
mobility decreases, the decision to promote or grant tenure can have an enormous impact on a professor’s career. At the same time, academic administrators are under growing pressure to render sound decisions in the face of higher operating costs, funding shortfalls, and the mounting threat posed by giant corporations that have moved into higher education. Worsening economic conditions have focused sharper attention on evaluation of faculty performance, with the result that faculty members are assessed through formalized, systematic methods.
This study reviewed over 40 programs in Ontario colleges and universities that were designed to increase recruitment, participation and retention of Aboriginal students in postsecondary education (PSE). It involved a literature review, site visits to 6 postsecondary institutions and qualitative interviews with program administrators and coordinators at 28 institutions across the province. Qualitative interviews were also conducted with students at selected institutions. A summary of the research findings is presented below. Overall, researchers found that, relative to only five years ago, colleges and universities in
Ontario have made significant progress in developing support programs for Aboriginal students. In 2004, a pan-Canadian study (Malatest, p. 23) looked at best practices in Aboriginal support programs. At that time, Ontario was in the formative stages of developing programs, particularly when compared with Manitoba and other Western provinces. Virtually all colleges and
universities in Ontario now have some form of support program. Furthermore, many postsecondary institutions have taken a holistic approach and have implemented a number of programs, each targeting different underlying causes of the lower incidence of PSE success among Aboriginal students. Among the programs offered are the following:
• Aboriginal student services programs,
• Aboriginal access programs,
• Aboriginal studies and Aboriginal designated programs,
• health care programs, and
• Aboriginal teacher education programs.
It should be noted that the research compiled in this report is largely qualitative. There is widespread agreement among the stakeholders interviewed that these types of programs are valuable; however, there was a distinct lack of outcome data available to allow the researchers to state that the programs reviewed had a “measurable†and positive impact on Aboriginal students’ postsecondary success. Nevertheless, where student outcomes were measured, the results were promising.
Despite the lack of quantitative evidence to support the impact of the programs, the researchers were able to infer that progress has been made on a number of fronts. In addition to the large number of institutions offering one or more of the above programs, in other institutions, Aboriginal management bodies are in place to help inform the design and implementation of the
programs. Aboriginal Elders are being consulted and are playing a more active role on college and university campuses. The number of courses being offered in the native languages of Ontario’s First Nations Peoples has increased, and the number of Aboriginal teachers available to teach and serve as role models has also increased.
The condition of the U.S. science, technology, engineering, and mathematics (STEM) workforce figures prominently in discussions of national competitiveness, education policy, innovation, and even immigration. But the relevant analyses and conversations are hindered by differing understandings of the composition and character of the STEM workforce and the varied, dynamic career pathways enabled by STEM knowledge and skills.
When viewed holistically, Canada lacks a clear and common understanding of the future directions and top priorities of its post-secondary education (PSE) sector. Perhaps as a result, Canada has not yet comprehensively addressed a fundamental question: How do we demonstrate quality in PSE? To answer this question requires clarification of many issues, including the roles that various institutions and sectors play. It also requires the development of a shared vision of PSE, of what can and should be achieved. Despite much discussion among leaders of various education sectors in Canada, an agreement on a plan of action has yet to be reached. Indeed, a national dialogue on this critical issue is needed.
As a starting point for a national dialogue, the Canadian Council on Learning (CCL) has published three annual reports on the state of post-secondary education in Canada over the last four years. These reports provided an overview of the Canadian PSE landscape while highlighting various issues common among education jurisdictions and institutions. For instance, CCL’s 2006 report, Canadian Post-secondary Education: A Positive Record¯– An Uncertain Future, identified eight goals common among the post-secondary strategies of provinces and territories. One of these common goals was addressing the issue of quality in PSE.
CCL’s new monograph series, Challenges in Canadian Post-secondary Education, focuses on important considerations identified in our previous reports. Here, with the inaugural monograph, “Up to Par: The Challenge of Demonstrating Quality in Canadian Post-secondary Education,” CCL discusses the complex challenges associated with defining and demonstrating quality in PSE. As the monograph asserts, a necessary step toward understanding and demonstrating quality in PSE is clarification of the overarching purposes and objectives of Canada’s collective post-secondary efforts. The common goals identified by CCL suggest convergence among Canadian education jurisdictions upon which a pan-Canadian strategy for PSE could be built. Nevertheless, debate persists on how best to structure institutions and systems—debate which further confuses our understanding of quality in PSE. Acquiring PSE has been linked to a number of individual benefits, such as better health and quality of life, and a greater likelihood of increased lifetime earnings. In turn, countries with higher levels of PSE participation enjoy greater economic prosperity, employment stability, labour flexibility, productivity and civic participation.1 Increased PSE enrolment rates reflect a growing awareness of the economic benefits of a PSE qualification. Following a period of decline in the 1990s, university enrolment has increased markedly. Between 2001 and 2007, total university enrolment in Canada rose by 19.2%, from 886,700 to over 1 million. Over the same period, the level of graduate studies enrolment grew by 25.3% to over 150,000. This increase has not been limited to universities. In fact, the share of the working-age population in Canada with any type of post-
Demographic change, economic globalization, and the emergence of an increasingly knowledge-based economy have triggered rapid and unprecedented change in the Ontario labour market and in the skills required by employers. Since colleges and universities provide the largest inflow of workers into the labour market – generating four out of five new labour market entrants (Lapointe et al., 2006) – an effective, flexible, and responsive system of postsecondary education and training has been recognized as an essential investment in human capital. In an interconnected global economy, a diverse, well-educated, and highly skilled workforce is critical not only to innovation, productivity, and economic growth, but also to maximizing the human potential of all Ontario citizens.
This report summarizes the findings of an exploratory study commissioned by the Higher Education Quality Council of Ontario (HEQCO) on the impact of work-integrated learning (WIL) on the social and human capital of postsecondary education (PSE) graduates, with particular reference to the quality of student learning and labour market outcomes associated with WIL programs. The project was undertaken by HEQCO in collaboration with a working group of nine Ontario postsecondary institutions: Algonquin College, George Brown College, Georgian College, Laurentian University, Niagara College, University of Ottawa, University of Waterloo, University of Windsor, and Wilfrid Laurier University. The study had three overarching goals:
1. Develop a typology for understanding work-integrated learning in Ontario’s postsecondary sector;
2. Identify the learning, labour market and other benefits associated with WIL, as well as challenges and opportunities;
3. Recommend key issues and questions that would provide the focus for a second and larger phase of the project, including research with postsecondary students.
The research involved 39 key informants from Ontario colleges and universities, and 25 representatives of businesses and community organizations that provide WIL opportunities for students. Institutional key informants interviewed for the study expressed strong support for the overall project, including the goal of developing a shared framework and common language for WIL programs in order to minimize the potential for confusion between institutions, students, and employers. A typology of work-integrated learning was viewed as important to facilitating communication about WIL within and between institutions, and among institutions, students, employers, and community partners. Employers and community partners, meanwhile, valued
their participation in work-integrated learning programs, and appreciated the opportunity to share their perspectives on how WIL programs could be enhanced.
The choice of whether and where to attend college is among the most important investment decisions individuals and families make, yet people know little about how institutions of higher learning compare along important dimensions of quality. This is especially true for the nearly 5,000 colleges granting credentials of two years or fewer, which together graduate nearly 2 million students annually, or about 39 percent of all postsecondary graduates. Moreover, popular rankings of college quality, such as those produced by U.S. News, Forbes, and Money, focus only on a small fraction of the nation’s four-year colleges and tend to reward highly selective institutions over those that contribute the most to student success.
Drawing on a variety of government and private data sources, this report presents a provisional analysis of college value-added with respect to the economic success of the college’s graduates, measured by the incomes graduates earn, the occupations in which they work, and their loan repayment rates. This is not an attempt to measure how much alumni earnings increase compared to forgoing a postsecondary education. Rather, as defined here, a college’s value-added measures the difference
between actual alumni outcomes (like salaries) and predicted outcomes for institutions with similar characteristics and students. Value-added, in this sense, captures the benefits that accrue from both measurable aspects of college quality, such as graduation rates and the market value of the skills a college teaches, as well as unmeasurable “x factors,” like exceptional leadership or teaching, that contribute to student success.
One of the many lessons learned from the early years of distance education is the fact that you cannot simply pluck an instructor out of the classroom, plug him into an online course, and expect him to be effective in this new and challenging medium. Some learned this lesson the hard way, while others took a proactive approach to faculty training. All of us continue to refine our approach and discover our own best practices.
Today, it’s possible to learn much from the mistakes and successes of those who blazed the trail before us.
Faculty development for distance educators is a critical component of all successful distance education programs. Well thought-out faculty development weaves together needed training, available resources, and ongoing support, and carries with it the same expectations for quality teaching that institutions of higher education have for their face-to-face classes.
This special report, Faculty Development in Distance Education: Issues, Trends and Tips, features 12 articles pulled from the pages of Distance Education Report, including:
• Faculty Development: Best Practices from World Campus
• Developing Faculty Competency in Online Pedagogy
• A Learner-Centered, Emotionally Engaging Approach to Online Learning
• How to Get the Best Out of Online Adjuncts
• Workload, Promotion, and Tenure Implications of Teaching Online
• Four Steps to Just-in-Time Faculty Training
This report is loaded with practical strategies that can help you build a comprehensive faculty development program, helping ensure that instructors stay current in both online pedagogy and practical technical know-how. No matter what the particular character of your program is, I think you’ll find many ideas you can use in here.
This report reflects the enthusiasm and commitment of students, staff and faculty in realizing the vision of environmental sustainability on Ontario’s university campuses.
The report is based on an annual survey of 20 Ontario universities conducted by the Council
of Ontario Universities (COU).