Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10articles from Online Classroom, including a three-part and a five-part series that provides stepby-
step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
Despite the tremendous growth of distance education, retention remains its Achilles’ heel.
Estimates of the failed retention rate for distance education undergraduates range from 20 to 50 percent. Distance education administrators believe the failed retention rate for online courses may be 10 to 20 percent higher than for face-to-face courses.
As an increasing number of colleges and universities identify online education as a critical component to their long-term strategy, the issue of retention can no longer be ignored. It is mandatory for everyone who touches the distance learner to understand why these students leave their online courses, and what it will take to keep them there. Featuring a collection of top articles from Distance Education Report, this new Faculty Focus special report provides practical strategies for improving online student retention, engagement and satisfaction. Articles include:
• 11 Tips for Improving Retention of Distance Learning Students
• Understanding the Impact of Attrition on Your School
• Taking a Holistic View of Student Retention
• Eight Suggestions to Help You Get Your Retention Act Together Now
• Online Mentoring Builds Retention
• Nine Truths about Recruitment and Retention
• Finding Helpful Patterns in Student Engagement
With the strategic importance of distance education courses on the rise, this report will help you understand the key variables that impact the retention of your web-based students and adopt proactive strategies proven to mitigate potential retention problems.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality?
All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can delivertremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-
step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your courseends.
Social networking use among internet users ages 50 and older has nearly doubled—from 22% to 42% over the past year.
While social media use has grown dramatically across all age groups, older users have been especially enthusiastic over the past year about embracing new networking tools. Although email continues to be the primary way that older users maintain contact with friends, families and colleagues, many users now rely on social network platforms to help manage their daily communications—sharing links, photos, videos, news and status updates with a growing network of contacts.
Half (47%) of internet users ages 50-64 and one in four (26%) users age 65 and older now use social networking sites.
Half of online adults ages 50-64 and one in four wired seniors now count themselves among the Facebooking and LinkedIn masses. That’s up from just 25% of online adults ages 50-64 and 13% of those ages 65 and older who reported social networking use one year ago in a survey conducted in April 2009.
Young adult internet users ages 18-29 continue to be the heaviest users of social networking sites like Facebook and LinkedIn, with 86% saying they use the sites. However, over the past year, their growth paled in comparison with the gains made by older users. Between April 2009 and May 2010, internet users ages 50-64 who said they use a social networking site like MySpace, Facebook or LinkedIn grew 88% and those ages 65 and older grew 100% in their adoption of the sites, compared with a growth rate of 13% for those ages 18-29.
Executive Summary
The NSSE National Data Project is an element of ongoing engagement research and implementation practice in Canada. It has two primary objectives. The first is the construction of detailed NSSE reports (items means and frequencies, benchmarks and learning scales) at the academic program- and student subgroup-level for individual institutions rather than for peer
groups. The second is the development of statistical (regression) models to measure the relative contribution to engagement variation of student characteristics, program mix andinstitutional character at both the student record- and institution-level. Both objectives address the broader goals of providing greater focus to engagement improvement efforts, identifying clusters of promising practices and best engagement results, supporting improved interpretation and use of institutional engagement scores, and informing the development of institutional accountability procedures and metrics. The core of the project is a record-level data file containing the approximately 69,000 2008 or2009 NSSE responses and additional student records system data representing 44 Canadianuniversities. Student responses were classified into 10 general academic programs (e.g., Social
Sciences) and over 75 specific academic programs (e.g., History, Biology) and over 30 student subgroups (including first generation, First Nations and international).
The detailed NSSE reports indicate a considerable level of variation in student characteristics and program mix across Canadian universities; large differences in engagement item scores and benchmarks across academic program clusters and specific programs within clusters, and across student subgroups; and wide engagement variability across institutions of differing size.
A summary of the results from these detailed reports is presented below. The program- and student subgroup-level NSSE reports provide a more focused basis for comparing engagement university by university, and strongly suggest that institution-level engagement comparisons should take account of student, program and size variation and should not be presented without context in ranked format.
The regression models provide a more formal basis for identifying and quantifying the role of student, program and size variation in engagement, and permit a number of conclusions. First, student characteristics, program mix and institutional character all contribute to a comprehensive statistical explanation of engagement variation. Second, the wide variation in
institutional engagement scores is reduced considerably when student characteristics, program mix and institutional size are controlled. Third, each engagement benchmark requires a distinct statistical explanation: factors important to one benchmark are often quite different from those important to another. Fourth, Francophone and Anglophone institutions differ with respect to
certain key engagement dynamics. And finally, the models suggest several approaches to defining the institutional contribution to engagement and the scope of institutional potential to modify engagement level.
Fifteen of Ontario’s 24 community colleges participated in a survey conducted during the 2009/10 academic year in which data was collected to determine the frequency of mental illness, mental health problems and academic challenges in students accessing campus-based counselling and disability centres. In this study, 3,536 completed surveys based on 1,964 individual students were received, representing each of the four geographic sectors of the province; the average age of the students was 28. Of all students accessing college counselling and disability services in this study, 60.9% reported having a diagnosis of one or more mental disorders. Mood (37.5%) and anxiety (24.6%) disorders were the most prevalent individual diagnoses, followed by comorbid diagnoses (24.4%). The number of sessions students attended appeared to be related to the number of diagnoses. The mental health problems of this sample were typically stress related or interpersonal in nature. College service providers reported that 67.7% of students exhibited academic challenges (most frequently difficulties maintaining concentration), although the academic challenges reported for students with diagnoses varied. In this final report, the implications for college staff training and practices are reviewed, and directions for future research are discussed.
Centrality of language proficiency in academic achievement Proficiency in language is recognized as an essential component of student success at Ontario's colleges and in the provincial workplace. Research indicates that postsecondary underachievement, failure, and attrition are highly correlated with academic under-preparedness, especially with respect to deficits in language proficiency. Contemporary college students in Ontario do not represent a homogeneous population; rather, they exhibit a wide range of abilities and needs related to language proficiency. Additionally, an increasing percentage of Ontario college students have second language challenges. The identification of students who are at-risk of not successfully completing their programs due to deficits in language proficiency, and the provision of timely and appropriate remediation where necessary, represent critical priorities in supporting student success.
College-Level Literacy: An Inventory of Current Practices at Ontario's Colleges instrument for gathering and reporting information. Three categories of college size, based on the Fall 2009 intake of students into postsecondary programs, provided further insight into the distribution of various practices. All 24 Ontario colleges participated in this study.
Imagine a future in which cancer becomes a memory, ordinary people travel in space, and computers carry on conversations like humans. Now imagine a darker future – a world beset bywar, rising temperatures and energyshortages, one where the United States faces a terrorist attack with nuclear weapons.
Most Americans think that these developments and many others are likely to unfold over the next 40 years. In the public’s view, this promises to be an era of technological progress. Large majorities expect that computers will be able to carry on conversations (81% say this definitely or probably will happen) and that there will be acure for cancer (71%). About two-thirds
(66%) say that artificial arms and legs will outperform real limbs while 53% envision ordinary people traveling in space.
At the same time, most say that war, terrorism and environmental catastrophes are at least probable by the year 2050. Nearly sixin-ten (58%) see another world war as definite or probable; 53% say the same about the prospect for a major terrorist attack on the United States involving nuclear weapons. An even higher percentage (72%) anticipates that the world will face a major energy crisis in the next 40 years. The public is evenly divided over whether the quality of the earth’s environment will improve over the next 40 years; as many say the environment is not likely to improve (50%) as say it is (47%). There continues to be a widespread belief that the earth will get warmer in the future, though the percentage expressing this view has declined by 10 points, from 76% to 66%,since 1999.
Moreover, 60% say the world’s oceans will be less healthy 40 years from now than they are today; just 32% say the oceans will be more healthy. The survey was conducted just after the Imagining Life in 2050 Probably/DefinitelyIn next 40 years… Will Will not
Science/technology happen happen DK
Computers will be able % % %
to converse like humans 81 18 1=100
Cancer will be cured 71 27 2=100
Artificial limbs will perform
better than natural ones 66 31 3=100
Ordinary people will travel in space 53 45 2=100
Energy/environment
Most of our energy will not
come from coal/oil/gas 74 24 6=100
World will face major energy crisis
Earth will get warmer
War/terrorism
Another world war
Major terrorist attack on U.S.
involving nuclear weapons
Pew Research Center/Smithsonian magazine
April 21-26, 2010. Figures may not add to 100% because of rounding.
April 20 explosion and fire on the Deepwater Horizon well in the Gulf of Mexico but before the full extent of the massive environmental damage caused by the oil leak became evident.
These are among the findings of a new survey of attitudes and expectations about the future, conducted by the Pew Research Center for the People & the Press and Smithsonian magazine in conjunction with the magazine’s 40th
anniversary (see "40 Things You Need to Know about the Next 40 Years"). The survey, conducted by landline
and cell phones April 21-26 among 1,546 adults, was informed by a 1999 survey on the future that explored
many of the same topics (see “Optimism Reigns,
Technology Plays Key Role,” October 24, 1999).
Despite the current economic slump and the widespread anticipation of crises to come, most Americans remain upbeat about the future, both for themselves and the nation. Today, 64% say they are very or somewhat optimistic about life for themselves and their family over the next 40 years, while 61% are optimistic about the future of the United States.
Moreover, 56% say the U.S. economy will be stronger than it is today.
Today’s recession-weary public is less sanguine about the long-term future than it was in May 1999, a time of very strong economic growth. Still, majorities across most demographic and political groups see things getting better – both for themselves and the nation – over the next four decades.
This paper explores the evolution of digital communication skills development in post-secondary educational institutions around the world. It considers how expectations of and opportunities for effective digital communicators extend well beyond the domain of graphic and visual artists, videographers, and web designers. Today, competencies that have traditionally been expected from art and design professionals are now expected from professionals working in such disciplines as journalism, education, and medicine.
The emergence of new post-secondary fields of study such as informatics, medical imaging, instructional design, and educational technology, featuring digital proficiencies as core components of discipline-specific epistemology, further extends the notion of what it means to be a proficient digital communicator.
The Evolution of Literacy
Today’s focus on building capacity for effectively communicating ideas and information extends beyond the traditional notion of literacy. Historically, literacy was defined as the ability to read and write. In the current era, a literate individual is one who has developed competencies that leverage reading and writing skills toward the goal of effective communication. In today’s world, a proficient communicator needs to be computer literate, visually literate, information literate, media literate, and digitally literate.
To be computer literate, one must know how to use a word-processing program, a spreadsheet program, a slide-presentation program, and how to perform the appropriate maintenance and security to ensure that his or her computer works properly. Visually literate individuals understand the nature of images and multimedia and comprehend how visual representations are created, produced manipulated, and shared.
Being information literate entails knowing how to find, analyze, and share accurate information coming from valid and authoritative sources. A media literate person has a deep understanding of the means by which communications are created and shared. This includes mass media, such as newspapers and online news sources; television; magazines; websites; and “long tail” interactive social media, including RSS, blogs, wikis, and micro-blogging applications for Twitter. The boundaries of digital literacy continues to morph and change as the digital world around us morphs and changes. The 2010 United States Department of Education’s National Technology Plan recently observed that our education system relies on core sets of standards-based concepts and competencies to form the basis of what all students should know and should be able to do. Whether the domain is English language arts, mathematics, sciences, social studies, history, art, or music, states should continue to consider the integration of 21st-century competencies and expertise, such as critical thinking, complex problem solving, collaboration, multimedia communication, and technological competencies demonstrated by professionals in various
disciplines. (http://www.ed.gov/sites/default/files/netp2010.pdf )
To help with the task of bounding expectations, some professional associations are providing guidelines to members that situate definitions and standards for practice under the purview of the association issuing the guidelines. For example, the International Society of Technology in Education’s (ISTE) National Educational Technology Standards for Students (NETS−S) gives K-12 teachers a framework for guiding skill development in elementary and secondary schools. NETS-S suggests that the digitally literate student knows how to use technologies in socially acceptable ways and has a healthy understanding concerning privacy and safety issues. The digitally literate student can also demonstrate creativity and innovation, create new knowledge collaboratively in a face-to-face environment and at a distance, think critically, and use technology effectively and productively in order to share the results of such efforts.
Growing enrollments, shrinking budgets and unprecedented diversity in student populations are just a few of the challenges community colleges around the country are facing today. And there are no signs that the situation will change anytime soon.
The American Association of Community Colleges estimates that U.S. enrollment in two-year colleges increased 17 percent from 2007 to 2009, from 6.8 million students to 8 million. Anecdotal evidence says this trend will continue.
During an economic downturn, community colleges feel an even greater strain with enrollment. People go back to school to learn new skills or get certificates or degrees that help their careers. Many must learn new jobs because their previous ones have gone away. While it’s good to have more students, the growth has been so rapid that it has put pressure on the institutions. How do they handle more students every semester? How do they grow despite less funding from federal, state and county governments?
“Because community colleges are growing so fast, and because they’re relatively new as institutions, they don’t have
the infrastructure that the big universities have. And yet they are being asked to do more,” said John Halpin, Vice President of SLED Strategy and Programs at the Center for Digital Education (CDE), a national research and advisory institute focused on IT
policy and best practices in education.
A New Course Community colleges now have a terrific opportunity to evolve thanks to technology, Halpin said. Numerous technologies — wireless, broadband, cloud computing and others — have greatly matured in recent years. They’ve been proven in the real world, and they’ve become more efficient and less expensive.
At community colleges, whether it’s for teaching and learning or for financial aid or other back-end systems, technology is making a huge impact on productivity. Students are learning in exciting new ways. E-mentoring, e-advising, online tutoring and even educational gaming are effectively engaging students and enhancing the educational experience. Professors are incorporating audio/video content to deliver learning in a manner that grabs the student’s interest. Schools are processing incoming students more efficiently and less expensively by putting administrative functions, such as application, orientation and registration, online.
Online learning, or e-learning, is booming. “Students value distance learning,” said Wilton Agatstein, Senior Fellow with the CDE. “It is very convenient for them, as they can learn from any place and at any time. Schools value distance learning because they can serve more students and a larger student demographic without having to build new classrooms and campuses. Distance learning serves everyone well, which is why its adoption is accelerating.”
Technology expectations are sky high. Students step onto campus expecting to incorporate their own communications tools — phones, music players, e-book readers, laptops/netbooks and other devices — into the learning experience. They want wireless access from any point on campus. And they want the ability to connect to school resources even when off campus.
Teachers and staff want the best technology too, because the right tools help everyone.
In 2007 one of the key conclusions from the synthesis report 'Sharing eLearning Content'1 (SELC)was that, while evidence may exist in support of it, the business case for an institution to share learning materials has not been sufficiently well articulated in the UK. In fact, the issue highlighted is rather broader. There is evidence that would support a range of business cases, such as those for:
. lecturers sharing learning materials;
. lecturers using and attributing others’ materials;
. institutions putting in place policies whereby learning materials are well managed, so that they can be shared appropriately and reused over time;
. the UK tertiary education sector as a whole putting in place arrangements in support of sharing learning materials.
This report aims to articulate the advantages and imperatives for sharing learning resources using evidence from the UK and elsewhere. This JISC funded study has also identified a number of compelling business cases and has developed a set of variations as a result of studying a range of business models. It highlights some interesting trends as many of the existing business models have reached a level of maturity and are currently under review.
The issue of the “boy gap” or “boy crisis” in education has been the subject ofincreasing attention across a number of OECD countries. The issue has also captured the attention of the Canadian media. As the Globe and Mail recently emphasized in their six-part series on ‘failing boys’:
“data suggests that boys, as a group, rank behind girls by nearly every measure of scholastic achievement. They earn lower grades overall in elementary school and high school. They trail in reading and writing, and 30 per cent of them land in the bottom quarter of standardized tests, compared with 19 per cent of girls. Boys are also more likely to be picked out for behavioural problems, more likely to repeat a grade and to drop out of school altogether”. (Globe and Mail, October 15, 2010)
Given the importance of this issue and the need to better understand the situation in boys' education, this report draws on material and data from a review of websites, research reports and relevant data sources, as well as informal consultations with some official and expert sources, to scope out four main questions:
1. What is the situation regarding education and training participation and
results for boys and men throughout the OECD, including post-secondary
education and trades?
2. Are there policies and practices in place to attenuate unfavourable trends?
3. What are Canadian jurisdictions doing?
4. What do we know about the success and failure of various models OECDwide
with a focus on Germany, the United States, Australia and the United
Kingdom?
It should be noted that there is a substantial disconnect between public policy commentary on issues in the “developed” and “non-developed” worlds. In the latter, priority attention continues to be centred on the barriers and obstacles faced by females in education and the labour market. Access to education in all its forms is still significantly more available to males in such countries. The UN Girls’ Education Initiative (UNGEI) is focused on ensuring that a gender equity
and equality perspective is brought to bear within the broad context of the UN’s Education for All (EFA) initiative, and is reflected in the Global Monitoring Reports issued by the EFA.
In is also the case that attention within OECD countries continues to be paid to the traditional barriers faced by women in many areas of education and
employment. A “question scan” done by CCL for the British Columbia Ministry of
Advanced Education only a few years ago identified a number of studies and
reports on the issue of gender in PSE access; all of them focused on the
question of female participation and access, none on the “boy crisis”.
It is also the case that attention in several OECD jurisdictions has shifted in some circles in the past number of years to the phenomenon of a substantial shortfall of the percentage of males, compared to females, who complete secondary schooling, and who are enrolled in and graduate from PSE. The implications of this “boy gap” are increasingly being pondered in such countries as Canada, the U.S., the U.K. and Australia. The statistical picture in terms of this gender gap, as
shown in literacy rates, school achievement in literacy, and participation and success in university studies, has been quite clear in such jurisdictions for two decades and more; the implications of this gap, however, are not at all a matter of consensus. Nor are the public policy and program responses either clear or consistent.
Question 1: What is the situation for boys and men throughout the OECD,
including PSE and the trades?
The purpose of this section is to present general statistics on performance and participation in education and training for both boys/young men and girls/young women across OECD countries. The data have been selected to provide a preliminary overview that can be used to direct further research and analysis.
Given the parameters of this project, it is not possible to complete a comprehensive survey of data. For the purposes of this paper, the focus is on Australia, Canada, Germany, the United Kingdom and the United States, using a limited number of variables.
This first section focuses entirely on statistics and trends. It becomes obvious early in any consideration of this issue that its complexity and multifaceted nature present challenges. For clarity, the findings below are presented by educational sector.
1. Overview—general trends over time The relationship between education and skill development has been a well explored topic over the last decade, with many countries concluding that highly skilled and educated citizens are essential to meet the challenges of globalization and the knowledge economy. In an effort to help understand the complex network and inter-relationship of factors that influence individuals to participate and succeed in education and training, researchers have undertaken detailed research on educational outcomes and the influences on motivation, participation and completion of education.
Over the last couple of decades there has been increasing emphasis on maximizing the participation of under-represented groups such as immigrants, women and other minorities in education. Along the way, an interesting trend has emerged that is now clearly illustrated by the statistics—the statistics indicate that, overall, girls and women tend to do better in school environments, outperforming males. This is evident in both the secondary- and higher-education sectors. Research shows that girls/young women and boys/young men have distinctly different experiences in the various educational sectors.
2. K–12
For many years, gender-related research in the K–12 sector was focused on dropout rates in secondary schools. These rates were usually significantly higher for boys than girls, a trend which held across OECD countries.
PISA
The OECD PISA (Programme for International Student Assessment), designed to explore “the educational performance and attitudes of adolescent males and females”, provides data to answer questions related to why female and male students perform differently. Ironically, one of the main rationales for PISA was to determine why females appeared disinterested in, and tended to be less successful in, mathematics and the physical sciences. However, PISA findings that demonstrated that boys had difficulty in the area of reading spurred further research into literacy among boys and, eventually, the design of specific
interventions to address related issues.
Statistical evidence about gender differences among young boys and girls is quite detailed. The OECD report, “Equally Prepared for Life?”, provides a summary of gender issues from early childhood based on results from PISA,
PIRLS (Progress in International Reading Literacy Study), TIMSS (Trends in International Mathematics and Science Study) and other statistics that are gathered regularly.
Some of the main findings across OECD countries include1:
• Gender differences appear at early stages of education but they are small.
Females show better performance in reading in primary schools.
• Females showed significantly higher reading achievement than males in all (except two) countries by Grade 4. (2004 data)
• At Grade 4, the results for mathematics and science were mixed. Males had significantly higher scores for math in 12 countries while females had significantly higher scores in eight countries. In science, the scores for males and females were somewhat similar in more than half the countries
(2007).
• By Grade 8, on average, females had higher achievement than males in mathematics, although there were country variations. (2007) The same was true for science.
• Although PISA 2006 showed no significant differences between males and females in the overall performance in science, females were better identifying scientific issues while males were better at explaining phenomena scientifically.
- In the PISA 2009 reading assessment, girls outperform boys in every participating country by an average, among OECD countries, of 39 PISA score points—equivalent to more than half a proficiency level or one year
of schooling.
- On average across OECD countries, boys outperform girls in mathematics by 12 score points while gender differences in science performance tend to be small, both in absolute terms and when compared with the large 1 OECD, “Equally Prepared for Life?” 2009, pp. 3; 10–12;16–19; 2–24 and 27.
In June 2008, the Higher Education Quality Council of Ontario (HEQCO) released a Request for Proposals (RFP-006) offering funding for Ontario universities and colleges to evaluate existing programs or services intended to promote access, retention and educational quality among postsecondary students. Brock University was successful in their proposal to evaluate two services offered through the Student Development Centre’s Learning Skills Services:
1. the Online Writing Skills Workshop (OWSW) (later known as Essay-Zone (EZ), an online writing course designed and operated by Learning Skills Services; and 2. the learning skills workshops and one-on-one/drop-in services offered by Learning Skills Services. The evaluation of the Online Writing Skills Workshop was completed in fall 2010 with the assistance of Higher Education Strategy Associates (HESA), formerly Education Policy Institute (EPI) Canada. This report, published separately by the HEQCO, is based on the evaluation of other learning skills services, including workshops on critical thinking, math, science and essay writing skills (see Appendix A), as well as the individualized assistance provided through the one-on-one/drop-in service. In evaluating these services, we have sought to answer two broad questions. First, are the services offered being delivered effectively and what improvements can be made? Second, what effect do the identified learning skills services have on academic outcomes? The responses to these questions will be presented in two parts: first, a formative evaluation of program delivery and second, a summative evaluation focusing on student outcomes.
The formative evaluation will examine the delivery and image of the learning skills services. Using student survey and focus group data, we will evaluate the perceived efficacy of the services among participants, participants’ satisfaction with aspects of the services and the success of overall communication about the services, as well as recommending changes. The evaluation of communications will examine how students learn about services offered and why students decide not to enroll in the services.
The summative evaluation focuses primarily on the impact of the learning skills services provided. Two measures of academic success will be examined: academic performance (i.e., marks) and student retention. The administrative data concerning three cohorts of students will be used to determine whether participants in learning skills workshops and other learning skills services experience greater academic performance and higher levels of retention compared to other students. In addition, we will examine whether certain categories of services are more effective and whether frequency of service use affects outcomes. As the learning skills workshops and other services are very limited interventions requiring little time of students,strong results were not expected; however, even minor improvements would be impressive given the relatively small time investment required of students.
Executive Summary
The overall goal of the present study was to examine the employment experience of postsecondary graduates with learning disabilities (LD) in the province of Ontario. More specifically, employment success, job satisfaction, impact of LD within a job setting and experience with employment transition services during postsecondary education were examined. Utilizing a uniform and current definition of LD (LDAO, 2001), this study surveyed graduates from 20 of Ontario’s colleges and universities to capture their employment experiences. The research was conducted through Ontario’s two Assessment and Resource Centres (ARCs), which collectively provide comprehensive psycho-educational assessments for students enrolled in Ontario’s postsecondary institutions. The pool of participants for the study included graduates of postsecondary institutions who had received a diagnosis of LD from these centres between the years 2004/05 and 2007/08 and who had entered the labour market.
Key Findings from the Study
• Findings regarding the employment status of graduates with LD from Ontario’s colleges and universities showed that since graduation, 69.1% of the sample reported being employed on either a full-time or a part-time basis, while 16.4% reported being
unemployed. In addition, 10.9% indicated that they had returned to school, and 3.6% reported their occupational status as that of homemaker. The main findings regarding the impact of LD in the workplace centred on strategies to manage the impact of LD on these individuals, disclosure of their learning disabilities and the consequences of disclosure:
1. Low-profile, low-technology strategies such as time management and support from friends and family were favoured over highly visible or high-technology strategies such as assistive technology and self-advocacy.
2. The majority of respondents (71.9%) indicated that their LD impacted their performance in the workplace, yet the majority (62%) also chose not to disclose their LD in this setting.
3. The reasons for not disclosing were cited as fear of being judged, embarrassment and a belief that the LD did not impact job duties.
4. Gender, age, type of institution and job satisfaction were related with selfdisclosure in the workplace, with females, older students, college students (relative to university) and those indicating lower levels of job satisfaction being more likely to disclose their disability.
• Regarding job satisfaction, the sample reported being satisfied with their current employment, as 70.8% of respondents either strongly agreed or agreed with eight different aspects of job satisfaction. Differences in salary level, strategies used on the job to reduce LD impact and self-disclosure of LD occurred relative to job atisfaction. Job satisfaction and salary levels were higher for individuals who used more strategies
4 – Employment Experience of Ontario’s Postsecondary Graduates with Learning Disabilities on the job to reduce LD impact but not for those who engaged in more self-disclosure about their disability.
• Similar to the general Ontario college population, career services were not used to a great degree by this group of students. Work experiences such as co-op placements and job search training were accessed by approximately one-quarter of survey respondents.
• Focus interviews conducted post survey highlighted respondents’ sensitivity to their information-processing-speed problems and the extra time required to complete tasks relative to the time taken by coworkers. Comments regarding self-disclosure in the workplace tended to be negative, while comments pertaining to job satisfaction were typically positive. The respondents emphasized the valuable role played by disability services offices on various college and university campuses.
Conclusions
• For the most part, students with LD graduating from Ontario’s colleges and universities are obtaining employment that they find satisfying.
• LD continues its impact in the lives of these students, with the majority of them stating that such traits as slower speed of information processing, spelling and reading impede their performance on the job.
• LD graduates in the workplace often choose not to disclose their disability, primarily citing reasons of judgment and embarrassment as preventing them from making the
disclosure.
• This group of graduates with LD accessed the career services offered on the campuses of Ontario’s colleges and universities infrequently but at a rate similar to that of their nondisabled peers.
• The present study highlights areas very much in need of further exploration, including factors underlying the disconnect between stated LD impact on the job and unwillingness to disclose a disability in the workplace. The limited use of career services is a new and surprising finding. In addition, the preference for low-technology strategies over technological accommodations in the workplace is in need of further analysis.
Unable to cope with the transition from secondary school to postsecondary school or the new pressures of first year, a number of students at Ontario’s universities and colleges withdraw before they graduate. What leads them to leave is still under discussion. One possibility is that they lack what are called emotional and social competencies that are often linked to academic success and retention.
Emotional Intelligence Interventions to Increase Student Success was a project undertaken at Fleming College that aimed to improve the emotional and social competencies of first semester students through the modification of a Technology Career Essential course.
Nova Scotia’s university system has long been an essential contributor to the social, economic, and cultural development of the province. This report describes and assesses the current state of that system in the context of emerging financial and demographic challenges in the province, and in relation to wider trends in post-secondary education (PSE) regionally, nationally, and internationally. The evidence clearly confirms that the environment in which Nova Scotia’s eleven universities now operate is changing significantly. The report calls for expanded collaboration among the universities, and between them and the government, to develop and implement new policy approaches to address emerging challenges.
When building an online program, there are certain big questions that need to be answered. Among them are: What kind of program you want it to be – high tech or low tech? Professor intensive or adjunct driven? Blended learning or fully online? What kind of technology will be used to deliver course content? What about opportunities for collaboration? Indeed, even though distance learning is no longer in its infancy, and there are a whole discipline-full of best practices learned by those who blazed the trail before you, it’s easy to get overwhelmed by the questions and the possibilities of what you want your program to look like today and five years from now. We created this special report to suggest some responses to the big questions about distance education: About pedagogy, technology, philosophy and administration of distance learning programs. In this report, you will find concise, informative articles on distance education administration and policy that have appeared in Distance Education Report. Titles include:
• Seeing Where the Distance Education Opportunities Lie
• Dumb is Smart: Learning from Our Worst Practices
• Building a Distance Education Program: Key Questions to Answer
• Eight Steps to On-Campus/Online Parity
• Creating a Business Continuity Plan for Your Distance Education Program
• Integrating Distance Education Programs into the Institution
• Solving the Problems of Faculty Ownership with Online Courses
The mass of program and policy issues confronting distance education administrators grows every day. We hope this special report will help you conceptualize, manage and grow the distance education program at your school.
The primary objectives of this paper were to determine whether there are significant gaps in Ontario’s postsecondary education system with respect to education and research activities, with particular attention to activities connoted by the term “polytechnic”, and if so, to consider how to address such gaps. In response to the first part of our task, we identified three major gaps in Ontario’s postsecondary education system: a free standing, degree-granting, primarily teaching-oriented institution that concentrates on undergraduate education; an open university that would expand accessibility and enable Learners to combine credits from different institutions and different types of learning experiences; and effective pathways for students who start their postsecondary education in a college to attain a baccalaureate degree and be able, if they are so
inclined, to continue on to graduate study.
We did not find compelling evidence that there is a shortage of opportunity for polytechnic education in
Ontario. Presently students are able to draw upon Ryerson University and the University of Ontario Institute of
Technology (UOIT), a modest but growing number of joint university-college programs, and baccalaureate and diploma programs of the colleges. In addition, many students create a polytechnic experience for themselves through transfer from a university to a college or from a college to a university, though more needs to be done to improve opportunities of the latter type.
Also, we think that there are some other good reasons for not designating some colleges as polytechnic institutions. The term polytechnic is fraught with ambiguity, and thus adding a new sector of postsecondary institutions with that name could be more confusing than helpful for prospective students. The institutions in British Columbia and Alberta that use the term polytechnic, either formally or informally, have since their founding been formally differentiated from other college sector institutions in their province and have a history of specialization in technology-based programming. No college sector institutions in Ontario have had a differentiated role like the institutes of technology in British Columbia and Alberta. We are aware also that five
colleges in Ontario have been seeking the polytechnic designation. In regard to both labour market needs and practices in other North American jurisdictions, it is hard to see a justification for adding that many polytechnic institutions to the provincial postsecondary education system, especially when four of them would be in the Greater Toronto Area (GTA). We appreciate that many colleges across Canada, including in Ontario, have made valuable contributions to industry through their applied research activities. Our impression is that the expertise and interaction with industry that fosters these contributions is largely situational and contextual related to the existence of particular faculty in particular programs and institutions.
Accordingly, we do not believe that designating some colleges as polytechnics is necessary to maintain or enhance the capability of the college sector to make such contributions.
While we do not believe that there are compelling arguments for designating some colleges as polytechnics, we are mindful of the contribution that could be made by enabling at least a few colleges to have a more substantial and broader role in offering baccalaureate programs if they are able to demonstrate that they meet the conditions required for such activity. Based upon our examination of the issues outlined above, we review a number of possible policy options to address the predicted demand for increased access to university degree programs in the GTA including: 1)
creating satellite campuses of existing universities; 2) creating new universities that are of the same type as existing universities; 3) creating new universities of a new type focusing on undergraduate study and with a limited role in research; 4) providing selected colleges with a new substantial role in baccalaureate programming; 5) providing colleges with a greater role in transfer programs in basic university subjects, such as arts and science; and 6) creating an open university. We review each of these options and discuss factors that should be considered by government.
The transformative trends of the past 50 years that have led to a sharp decline in marriage and a rise of new family forms have been shaped by attitudes and behaviors that differ by class, age and race, according to a new Pew Research Center nationwide survey complemented by an analysis of demographic and economic data from the U.S. Census Bureau. A new ―marriage gap‖ in the United States is increasingly aligned with a growing income gap. Marriage, while declining among all groups, remains the norm for adults with a college education and good income but is now markedly less prevalent among those on the lower rungs of the socio-economic ladder. The survey finds that those in this less-advantaged group are as likely as others to want to marry, but they place a higher premium on economic security as a condition for marriage. This is a bar that many may not meet.
The survey also finds striking differences by generation. In 1960, two-thirds (68%) of all twenty-somethings were married. In 2008, just 26% were. How many of today’s youth will eventually marry is an open question. For now, the survey finds that the young are much more inclined than their elders to view cohabitation without marriage and other new family forms — such as same sex marriage and interracial marriage — in a positive light. Even as marriage shrinks, family— in all its emerging varieties — remains resilient. The survey finds that Americans have an expansive definition of what constitutes a family. And the vast majority of adults consider their own family to be the most important, most satisfying element of their lives.
Here is a summary of the key findings of the report:
 The Class-Based Decline in Marriage. About half (52%) of all adults in this country were married in 2008; back in 1960, seven-in-ten (72%) were. This decline has occurred along class lines. In 2008, there was a 16 percentage point gap in marriage rates between college graduates (64%) and those with a high school diploma or less (48%). In 1960, this gap had been just four percentage points (76% vs. 72%). The survey finds that those with a high school diploma or less are just as likely as those with a college degree to say they want to marry. But they place a higher premium than college graduates (38% versus 21%) on financial stability as a very important reason to marry.
. Is Marriage Becoming Obsolete? Nearly four-in-ten survey respondents (39%) say that it is; in 1978 when Time magazine posed this question to registered voters, just 28% agreed. Those most likely to agree include those who are a part of the phenomenon (62% of cohabiting parents) as well as those most likely to be troubled by it (42% of self-described conservatives). Despite these growing uncertainties, Americans are more upbeat about the future of marriage and family (67% say they are optimistic) than about the future of the country’s educational system (50% optimistic), its economic system (46% optimistic) or its morals and ethics (41% optimistic).
ii
. An Ambivalent Public. The public’s response to changing marital norms and family forms reflects a mix of acceptance and unease. On the troubled side of the ledger: Seven-in-ten (69%) say the trend toward more single women having children is bad for society, and 61% say that a child needs both a mother and father to grow up happily. On the more accepting side, only a minority say the trends toward more cohabitation without marriage (43%), more unmarried couples raising children (43%), more gay couples raising children (43%) and more people of different races marrying (14%) are bad for society. Relatively few say any of these trends are good for society, but many say they make little difference.
. Group Differences. Where people stand on the various changes in marriage and family life depends to some degree on who they are and how they live. The young are more accepting than the old of the emerging arrangements; the secular are more accepting than the religious; liberals are more accepting than conservatives; the unmarried are more accepting than the married; and, in most cases, blacks are more accepting than whites. The net result of all these group differences is a nearly even three-way split among the full public. A third (34%) say the growing variety of family arrangements is a good thing; 29% say it is a bad thing and 32% say it makes little or no difference.
. The Resilience of Families. The decline of marriage has not knocked family life off its pedestal. Three-quarters of all adults (76%) say their family is the most important element of their life; 75% say they are ―very satisfied‖ with their family life, and more than eight-in-ten say the family they live in now is as close as (45%) or closer than (40%) the family in which they grew up. However, on all of these questions, married adults give more positive responses than do unmarried adults.
. The Definition of Family. By emphatic margins, the public does not see marriage as the only path to family formation. Fully 86% say a single parent and child constitute a family; nearly as many (80%) say an unmarried couple living together with a child is a family; and 63% say a gay or lesbian couple raising a child is a family. The presence of children clearly matters in these definitions. If a cohabiting couple has no children, a majority of the public says they are not a family. Marriage matters, too. If a childless couple is married, 88% consider them to be a family.
. The Ties that Bind. In response to a question about whom they would assist with money or care giving in a time of need, Americans express a greater sense of obligation toward relatives—including relatives by way of fractured marriages– than toward best friends. The ranking of relatives aligns in a predictable hierarchy. More survey respondents express an obligation to help out a parent (83% would feel very obligated) or grown child (77%) than say the same about a stepparent (55%) or a step or half sibling (43%). But when asked about one’s best friend, just 39% say they would feel a similar sense of obligation.
. Changing Spousal Roles. In the past 50 years, women have reached near parity with men as a share of the workforce and have begun to outpace men in educational attainment. About six-in-ten wives work today, nearly double the share in 1960. There’s an unresolved tension in the public’s response to these changes. More than six-in-ten (62%) survey respondents endorse the modern marriage in which the husband and wife both work and both take care of the household and children; this is up from 48% in 1977. Even so, the public hasn’t entirely discarded the traditional male breadwinner template for marriage. Some 67% of survey respondents say that in order to be ready for marriage, it’s very important for a man to be able to support his family financially; just 33% say the same about a woman.
. The Rise of Cohabitation. As marriage has declined, cohabitation (or living together as unmarried partners) has become more widespread, nearly doubling since 1990, according to the Census Bureau. In the Pew Research survey, 44% of all adults (and more than half of all adults ages 30 to 49) say they have cohabited at some point in their lives. Among those who have done so, about two-thirds (64%) say they thought of this living arrangement as a step toward marriage.
. The Impact on Children. The share of births to unmarried women has risen dramatically over the past half century, from 5% in 1960 to 41% in 2008. There are notable differences by race: Among black women giving birth in 2008, 72% were unmarried. This compares with 53% of Hispanic women giving birth and 29% of white women. Overall, the share of children raised by a single parent is not as high as the share born to an unwed mother, but it too has risen sharply — to 25% in 2008, up from 9% in 1960. The public believes children of single parents face more challenges than other children — 38% say ―a lot more‖ challenges and another 40% say ―a few more‖ challenges. Survey respondents see even more challenges for children of gay and lesbian couples (51% say they face a lot more challenges) and children of divorce (42% say they face a lot more challenges).
. In Marriage, Love Trumps Money. Far more married adults say that love (93%), making a lifelong commitment (87%) and companionship (81%) are very important reasons to get married than say the same about having children (59%) or financial stability (31%). Unmarried adults order these items the same way. However, when asked if they agree that there is ―only one true love‖ for every person, fewer than three-in-ten (28%) survey respondents say, I do.