Think back to your first few years of teaching. If you’re like most educators, you probably made your share of mistakes. To be sure, we all do things differently now than we did when we were first starting out. Thank goodness for that!
When Faculty Focus put out a call for articles for this special report on teaching mistakes, we really didn’t know what to expect. Would faculty be willing to share their earlier missteps for all to see? Would the articles all talk about the same common mistakes, or would the range of mistakes discussed truly reflect the complexities of teaching today? We were delighted at the response, not only in terms of the number of instructors willing to share their stories with our readers, but by the variety of mistakes in the reflective essays. For example, in “You Like Me, You Really Like Me. When Kindness Becomes a Weakness,” Jolene Cunningham writes of her discovery that doing everything you can for your students is not always the best policy.
In “If I Tell Them, They Will Learn,” Nancy Doiron-Maillet writes about her realization that it’s not enough to provide information to students if they don’t have opportunities to then apply what you are trying to teach them.
Other articles in Teaching Mistakes from the College Classroom include:
• When Expectations Collide
• Things My First Unhappy Student Taught Me
• Understanding My Role as Facilitator
• Don’t Assume a Student’s Previous Knowledge
• What Works in One Culture May Not Work in Another
We thank all the authors who shared their stories and know that the lessons learned will help prevent others from making these same mistakes.
If you’re interested in using technology tools to enhance your teaching, it’s easy to get overwhelmed by the mountain of information out there. To make matters worse, much of it is either highly technical or simply not very practical for the college classroom. Teaching with Technology: Tools and Strategies to Improve Student Learning approaches teaching technologies from your perspective — discussing what works, what doesn’t, and how to implement the best ideas in the best ways.
These articles were written by John Orlando, PhD, program director at Norwich University, as part of the Teaching with Technology column on Faculty Focus. You’ll find the articles are loaded with practical information as well as links to valuable resources. Articles in the report include:
• Using VoiceThread to Build Student Engagement
• Wikipedia in the Classroom: Tips for Effective Use
• Blogging to Improve Student Learning: Tips and Tools for Getting Started
• Prezi: A Better Way of Doing Presentations
• Using Polling and Smartphones to Keep Students Engaged
Whether the courses you teach are face-to-face, online, blended, or all of the above, this report explains effective ways to incorporate technology into your courses to create a rich learning experience for students, and a rewarding teaching experience for you.
In Ottawa on March 30, 2010, the Canadian Council on Learning (CCL) presented a stock taking to
parliamentarians from all political parties.
Why a stock taking? As in any field of human endeavour, serious intent to improve in learning demands rigorous, regular and honest assessment of advances made and not made over a defined period of time. That is why schools employ report cards.
During its first iteration, corresponding to the federal funding that supported CCL from its inception in 2004 until March, 2010, CCL performed a unique function. As Canada’s only national organization reporting to residents in every corner of the land on progress in all phases of learning across the lifecycle (from early childhood through K-12 education, post-secondary education, workplace training and adult literacy and learning) CCL served as a catalyst towards a national discussion on the social and economic importance of learning. Taking Stock of Canada’s Progress in Lifelong Learning: Progress or Complaceny? builds on our report to parliamentarians. It brings to Canadians in richer detail and context the information and analysis that we shared with the parliamentary bodies which allocated the funding to CCL that the Government of Canada terminated in March. It is universally acknowledged that learning, as defined broadly to encompass much more than school based education, is a main driver of many attributes that societies value: individual opportunity and development, productivity, innovation, prosperity, and social cohesion. That was the reasoning behind the articulation in 2006 by the Government of Canada of a “Knowledge Advantage” that would provide a “leg up” in a fiercely competitive global environment.
But have we made the progress anticipated by government in building a “knowledge advantage?” Are there domains in which we are surpassing other member countries of the Organisation for Economic Cooperation and Development (OECD)? Where are we falling behind?
CCL emphasizes that past results do not guarantee future success. The fundamental issue is whether Canada is establishing conditions for future international competitiveness in knowledge and learning. Is Canada making the progress in lifelong learning that will differentiate societies that flourish from those that flounder; or have we—at our peril—become complacent?
It appears common in Canadian discourse on issues of education and learning to begin with an assertion to the effect that Canada is doing well; followed by the usual admission that improvement is, of course, desirable and necessary. This report does not dabble in polite niceties because such misleading pleasantries merely mask the current reality that is CCL’s task to set before Canadians. When we stood before parliamentarians in March, 2010, to elucidate our findings, conclusions, and
recommendations, our goal was to provide decision-makers with the information and analysis they need to develop effective approaches to learning. These approaches are the only means of keeping Canada competitive in the global, knowledge-based economy. We gave them some good news, but we were also frank about the bad news. This included the fact that Canada, unlike many OECD countries, possesses no coherent, cohesive or coordinated national approach to education and lifelong learning. Yet, our international competitors either already have one, or they are working diligently to create one.
That means that as we stand still, we are losing ground. We insisted bluntly that Canada put its house in order. We described the consequences of failing to recognize the urgency to act, as well as some attractive alternatives leading to improvement in learning outcomes, that are open to this country.
This Taking Stock report is intended to provide more than a summation of CCL’s research and analysis. It offers an opportunity to translate the rhetoric of lifelong learning into action that can make a difference.
There still remains time for Canada to establish the conditions required for success in the future. Will we
seize that opportunity?
The Higher Education Quality Council of Ontario (HEQCO)’s Third Annual Review and Research Plan provides a comprehensive evaluation of the postsecondary education (PSE) system in Ontario. In doing so, it contributes to a discussion on a new PSE strategy for the province following the completion of Reaching Higher: The McGuinty Government Plan for Postsecondary Education (Reaching Higher) initiated in 2005. This is a critical juncture in PSE; Reaching Higher ends this fiscal year, as do the current tuition framework and the Multi-Year Accountability Agreements (MYAAs) with postsecondary institutions. Successor strategies must address a new set of priorities and a new economic reality. Reaching Higher was generally well received by the PSE sector and by the public, and much progress has been made in realizing the stated objectives in the plan.
The Third Annual Review and Research Plan recommends that a new PSE strategy should build directly on Reaching Higher. To this end, it proposes a reformulation of PSE objectives to give emphasis to meeting human capital needs, improving accessibility
and educational quality, and stimulating research and innovation.
In a traditional face-to-face class, students have many opportunities to interact with their instructor and fellow students. Whether it’s an informal chat before or after class, or participating in the classroom discussion, interaction can be an important factor in student success. Creating similar opportunities for participation and collaboration in an online course is one of the biggest challenges of teaching online. Yet, opportunities for meaningful interaction online are plentiful, provided you design and facilitate your course in the correct manner and with the proper tools.
Asynchronous and synchronous learning tools, such as threaded discussions, instant messaging, and blogs play an important role in humanizing online courses by replicating the classroom experience of information exchange and community building, not just between students and teacher but among the students as well. This Faculty Focus special report features 15 articles from Online Classroom newsletter, and will provide you with specific strategies on how to use synchronous and asynchronous
learning tools to engage your online students.
Here are just some of the articles you will find in this report:
• A Plan for Effective Discussion Boards
• Using Video Clips to Stimulate Discussion
• Using Individual and Group Instant Messaging to Engage Students
• Nine Strategies for Using IM in Your Online Course
• Four Ways to Improve Discussion Forums
Synchronous and Asynchronous Learning Tools: 15 Strategies for Engaging Online Students Using Real-time Chat, Threaded Discussions and Blogs is loaded with practical advice from educators who’ve found effective ways to promote learning and build community in their online courses.
The reasons why students need to be involved and engaged when they attend college are well established. Engagement can be the difference between completing a degree and dropping out. Research has sought to identify what makes student involvement more likely. Factors like student-faculty interaction, active and collaborative learning experiences, involvement in extracurricular activities, and living on campus have all been shown to make a difference. Not surprisingly, faculty play a critical role in student engagement … from the obvious: facilitating discussions in the classroom; to the often overlooked: maximizing those brief encounters we have with students outside of class. This special report features 15 articles that provide perspectives and advice for keeping students actively engaged in learning activities while fostering more meaningful interactions between students and faculty members, and among the students themselves.
For example, in “Student Engagement: Trade-offs and Payoffs” author E Shelley Reid, associate professor at George Mason University, talks about how to craft engagement-focused questions rather than knowledge questions, and explains her willingness to take chances in ceding some control over students’ learning.
In “The Truly Participatory Seminar” authors Sarah M. Leupen and Edward H. Burtt, Jr., of Ohio Wesleyan University, outline their solution for ensuring all students in their upper division seminar course participate in discussion at some level.
In “Reminders for Improving Classroom Discussion” Roben Torosyan, associate director of the Center for Academic Excellence at Fairfield University, offers very specific advice on balancing student voices, reframing discussions, and probing below the surface of group discussions.
And finally, in “Living for the Light Bulb” authors Aaron J. Nurick and David H. Carhart of Bentley College provide tips on setting the stage for that delightful time in class “when the student’s entire body says ‘Aha! Now I see it!’” Who wouldn’t like to see more light bulbs going on more often? One of the most challenging tasks instructors face is keeping students engaged. Building Student Engagement: 15 Strategies for the College Classroom will help you meet that challenge while ensuring your classroom is a positive and productive learning environment.
The 2009–2010 State of Learning in Canada provides the most current information on the Canadian learning
landscape, contributing to a comprehensive understanding of how Canadians are faring as lifelong learners.
As in previous State of Learning reports, this update reflects CCL’s vision of learning as a lifelong process. Our research affirms time and again that the skills and knowledge that citizens bring to their families, their workplaces and their communities help determine a country’s economic success and overall quality of life.
It is this core value that continues to guide our research and our commitment to fostering a learning society, in which all members can develop their full potential as active, engaged learners and contributing members of their community.
This update takes a life course approach, beginning with learning in the early childhood learning and school-based education through to the formal and informal learning of adults. Highlights from the recently released report on the State of Aboriginal Learning in Canada: A Holistic Approach to Measuring Success (2009), which introduced the first application of a comprehensive approach to measuring Aboriginal Learning in Canada, are also included.
Questions have been raised about the social impact of widespread use of social networking sites (SNS) like Facebook, LinkedIn, MySpace, and Twitter. Do these technologies isolate people and truncate their relationships? Or are there benefits associated with being connected to others in this way? The Pew Research Center’s Internet & American Life Project decided to examine SNS in a survey that explored people’s overall social networks and how use of these technologies is related to trust, tolerance, social support, and community and political engagement. The findings presented here paint a rich and complex picture of the role that digital technology plays in people’s social worlds. Wherever possible, we seek to disentangle whether people’s varying social behaviors and attitudes are related to the different ways they use social networking sites, or to other relevant demographic characteristics, such as age, gender and social class.
One thing is becoming increasingly clear in the area of workplace training: the standard approaches applied are not adapted to individual needs and the knowledge society as a whole. Offering something more than a standard one-size-fits-all product involves “personalizing” learning. What do we mean by personalizing learning? We mean considering the diversity of learners (learning characteristics) in order to better adapt their learning to their needs (current and target skills), by offering them customized online solutions (synchronous, asynchronous and mixed) and by optimizing learning situations (alternate teaching methods) to reflect work-related requirements (e.g., adapted to their time constraints, work environment and job demands) and each learner’s skills.
Background Web technologies are developing at an unprecedented pace and constitute an excellent tool for improving the flexibility and effectiveness of learning. An increasing number of studies demonstrate that an adult can learn more – and faster – with an online course than face to face in a classroom. What about teachers, who must teach themselves on the job how to use these technologies and effectively integrate them into their teaching? A number of obstacles and a certain resistance hinder this training and integration, the most significant being the time available and the motivation to learn.
Increasingly, teachers are seeking à la carte training solutions that can be split up and accessed at different times in the workplace or close to home. The Internet offers more and more courses that successfully bring the knowledge conveyed in line with learners’ actual needs, regardless of where they may be on the planet, or where their workplace is located. But what do we really know about the impact of these online solutions on workplace learning? There is little literature on the subject, thus the relevance of research to analyze these types of intervention and document the success factors of online training in the workplace.
Goal
Given that little formal research has been conducted on the use of Web technologies for developing the technological and pedagogical skills of teachers in the workplace, and even less on operating training programs that provide a personalized approach to learning, the goal of this study was to test a mixed online learning model that provides a personalized mix of synchronous classroom instruction and asynchronous distance learning to suit the learning characteristics of adult learners in the workplace. With this educational approach in mind, the [email protected] program was launched online to offer professional development opportunities to teachers in the workplace who wished to develop their skills in online teaching. More specifically, the objectives of this study are to understand working teachers’ resistance to change and the obstacles facing them in terms of information and communications technologies Study on the impact of mixed online training (synchronous and asynchronous) on the skills development of teachers in the workplace (ICT); to test a mixed training program that offers a personalized training plan to meet the training needs and learning characteristics of practising teachers; and to measure the changing attitudes of teachers towards the need for lifelong learning.
How many Ontario high school students applied to the province’s colleges and universities during the last decade? How many enrolled? How many graduated? Find the answers to these and other good
questions in Quick Facts, a compendium of current and authoritative data on Ontario’s postsecondary
system.
Ask most people who don’t teach online about the likelihood of academic dishonesty in an online class and you will likely hear concerns about the many ways that students could misrepresent themselves online. In fact, this concern about student representation is so prevalent it made its way into the Higher Education Opportunities Act (HEOA). Passed into law in 2008, the act brought a few big changes to online education, including a new requirement to “ensure that the student enrolled in an online class is the student doing the coursework.” Although there’s some disagreement as to whether distance education is more susceptible to academic dishonesty than other forms of instruction, what isn’t up for debate is the fact that for as long as there’s been exams, there’s been cheating on exams. The online environment simply opens up a different set of challenges that aren’t typically seen in traditional face-to-face courses. Promoting Academic Integrity in Online Education was developed to help you understand the latest tools and techniques for mitigating cheating and other unethical behaviors in your online courses. The report features nine articles from Distance Education Report, including:
• Combating Online Dishonesty with Communities of Integrity
• 91 Ways to Maintain Academic Integrity in Online Courses
• The New News about Cheating for Distance Educators
• A Problem of Core Values: Academic Integrity in Distance Learning
• Practical Tips for Preventing Cheating on Online Exams
Online education didn’t invent cheating, but it does present unique challenges. This report provides proactive ways for meeting these challenges head on.
While much of the world is understandably focused on the current recession, there is a looming demographic and labour market
crisis which has the potential to shake the very foundations of our society and economy. Our population is aging; as the baby boomer generation advances into the age of normal retirement, there will be a significant decline in the proportion of our opulation in the prime working years (15 to 64). Using Ontario Ministry of Finance data, the projected shortfall in the availability of workers is shown to rise to at least 200,000, and to as high as 1.8 million by 2031,depending on our levels of population growth.
Even in the midst of a recession, we have to understand that a labour shortage looms. Unfortunately, this is only half of the bad news. At the same time as our population is aging, the requirements of the labour market are changing. With the emergence of our knowledge economy, the proportion of the labour force requiring some form of education or training beyond high school will increase dramatically.
Using a variety of Canadian and U. S. estimates,it is concluded that by 2031 we will need 77% of our workforce to have post-secondary credentials (apprenticeship, university, college, industry, professional). Overall, we now stand at about 60%, with our younger population (25 to 34 years of age) at just over 66%. So, we will need both a larger workforce and increased skills. For potential solutions, increasing the size of the population (immigration) with more skilled workers could help, but it will not solve the problem. Increasing the participation rates of those currently under-represented in the labour force is another option that needs to be explored, as do ways of accelerating graduations, increasing employer-provided training, improving literacy rates, and creating a more unified educational system. But what is most clearly needed is a change in our society’s attitude towards post-secondary education.
We have to accept attainment of post-secondary education or training as the expectation for all but a small minority of Ontarians. Without effective action, we face a future with large numbers of unskilled workers looking for jobs that require skills they do not possess, and a large number of jobs that will go unfilled. The time for action is now. It will take planning, hard work, cooperation, and difficult decisions to secure our future. An alternative outcome is simply unacceptable.
Rick Miner Report
SYNTHESIS: WHAT THIS REPORT TELLS US
The 2009–2010 State of Learning in Canada provides the most current information on the Canadian learning landscape, contributing to a comprehensive understanding of how Canadians are faring as lifelong learners. As in previous State of Learning reports, this update reflects CCL’s vision of learning as a lifelong process. Our research affirms time and again that the skills and knowledge that citizens bring to their families, their workplaces and their communities help determine a country’s economic success and overall quality of life. It is this core value that continues to guide our research and our commitment to fostering a learning society, in which all members can develop their full potential as active, engaged learners and contributing members of their community.
This update takes a life course approach, beginning with learning in the early childhood learning and school-based education through to the formal and informal learning of adults. Highlights from the recently released report on the State of Aboriginal Learning in Canada: A Holistic Approach to Measuring Success (2009), which introduced the first application of a comprehensive approach to measuring Aboriginal Learning in Canada, are also included.
A quintessential Canadian success story Canada’s post-secondary institutions made major contributions to our country’s social progress and economic success in the last half of the 20th century. In the span of several decades, Canada evolved from a
country where an advanced education was reserved for the society’s elite to one that produces one of the world’s best-educated populations. By the turn of the century, Canada boasted the second-highest number of postsecondary
educated citizens per capita of any country —a comparative advantage in a global knowledge economy. Since knowledge is now the currency of the economy, improved post-secondary outcomes increase a country’s ability to develop the skilled human resources and conduct the innovative research it needs to remain productive and competitive.
Canada’s past performance is a remarkable achievement, considering that in the 19th century, just two percent of Canadian 20- to 24-year-olds went to university—usually to join the clergy, or become a doctor or lawyer. Even by the early 1940s, that number had only doubled to four percent. It wasn’t until the post-war period, when the federal government provided educational opportunities to returning servicemen after World War II and began investing heavily in post-secondary education to accommodate the Baby Boom population that enrolment rates swelled. There are now close to 100 public universities and roughly 200 public community colleges, degree-granting and other institutions all across the country. Today, 44% of Canadians possess postsecondary credentials. Much of Canada’s success is attributable to governments’ extensive investments in post-secondary education. Over the past 10 years, Canada has ranked in the top three internationally for public investment in post-secondary education institutions (PSIs). Collectively, the provincial,territorial and federal governments invested roughly $29 billion in 2004. A number of provinces have recently increased their expenditures on post-secondary education to ensure that PSIs are better able to respond to growing public demand. The creation of innovative research bodies and the infusion of new federal funds in national granting councils over the past decade have also enabled Canada’s universities and colleges to pursue an ambitious research agenda—the very heart of academic life.
Shortcomings
In spite of this solid foundation and the impressive track record of Canada’s post-secondary institutions, we cannot
be complacent. The PSE sector’s capacity to sustain its present progress is strained at the very time the world is placing a premium on higher education. Unprecedented demand for post-secondary graduates in the job market, coupled with an aging PSE workforce and deteriorating infrastructure, limit post-secondary institutions’ abilities to meet Canadian economic needs and social expectations. At the moment, there are few means to gauge just how well our PSIs are responding to Canada’s shifting social and economic needs or how post-secondary education in Canada compares with higher education systems in other countries facing similar challenges. Nor are there sufficient data to assess whether Canadians are fully benefitting from the money they and their governments spend on post-secondary education. There is a critical shortage of reliable research on the state of PSE in this country, making it difficult to determine whether PSE effectively prepares Canadians for the challenges and opportunities posed by the knowledge economy, if PSE provides value for money, or how Canada’s PSE system measures up against others elsewhere in the world. Compounding these issues is the fact that, despite widespread agreement that PSE
makes a vital contribution to economic growth and social cohesion, unlike most developed countries, Canada does not have a harmonized set of national objectives and targets for post-secondary education.
When viewed holistically, Canada lacks a clear and common understanding of the future directions and top priorities of its post-secondary education (PSE) sector. Perhaps as a result, Canada has not yet comprehensively addressed a fundamental question: How do we demonstrate quality in PSE? To answer this question requires clarification of many issues, including the roles that various institutions and sectors play. It also requires the development of a shared vision of PSE, of what can and should be achieved. Despite much discussion among leaders of various education sectors in Canada, an agreement on a plan of action has yet to be reached. Indeed, a national dialogue on this critical issue is needed.
As a starting point for a national dialogue, the Canadian Council on Learning (CCL) has published three annual reports on the state of post-secondary education in Canada over the last four years. These reports provided an overview of the Canadian PSE landscape while highlighting various issues common among education jurisdictions and institutions. For instance, CCL’s 2006 report, Canadian Post-secondary Education: A Positive Record¯– An Uncertain Future, identified eight goals common among the post-secondary strategies of provinces and territories. One of these common goals was addressing the issue of quality in PSE.
CCL’s new monograph series, Challenges in Canadian Post-secondary Education, focuses on important considerations identified in our previous reports. Here, with the inaugural monograph, “Up to Par: The Challenge of Demonstrating Quality in Canadian Post-secondary Education,” CCL discusses the complex challenges associated with defining and demonstrating quality in PSE. As the monograph asserts, a necessary step toward understanding and demonstrating quality in PSE is clarification of the overarching purposes and objectives of Canada’s collective post-secondary efforts. The common goals identified by CCL suggest convergence among Canadian education jurisdictions upon which a pan-Canadian strategy for PSE could be built. Nevertheless, debate persists on how best to structure institutions and systems—debate which further confuses our understanding of quality in PSE. Acquiring PSE has been linked to a number of individual benefits, such as better health and quality of life, and a greater likelihood of increased lifetime earnings. In turn, countries with higher levels of PSE participation enjoy greater economic prosperity, employment stability, labour flexibility, productivity and civic participation.1 Increased PSE enrolment rates reflect a growing awareness of the economic benefits of a PSE qualification. Following a period of decline in the 1990s, university enrolment has increased markedly. Between 2001 and 2007, total university enrolment in Canada rose by 19.2%, from 886,700 to over 1 million. Over the same period, the level of graduate studies enrolment grew by 25.3% to over 150,000. This increase has not been limited to universities. In fact, the share of the working-age population in Canada with any type of post-
As Canada’s youth consider their increasingly broad and complex array of post-secondary education (PSE) options, they are faced with potentially costly decisions. Moreover, they often do not have the information they need to make appropriate choices, which can negatively impact their participation and persistence in PSE. For many students, it is a challenge to choose, design and follow a post-secondary pathway to its conclusion without deviating from their original plan. Students are increasingly taking non-linear pathways through PSE. Some may need to relocate and attend a different institution. Many students may decide to change the focus of their study, while others may wish to change their program entirely. Some may shift their goals from academic to applied forms of study, or vice versa. However, the structures of post-secondary systems in our provinces, and the various mechanisms that bind them, do not always provide clearly apparent and unobstructed pathways for students, particularly for mobile students. These problems are exacerbated by shifting mandates, roles, and labels of institutions across the Canadian PSE sector.
Canada does not have a clear framework for understanding the many changes that have occurred within its PSE sector over the past 15 years. This monograph sets out to explain these changes, with a view to clarifying their potential effects on students’ comprehension of, and mobility through, the structures that comprise our current PSE landscape. In the past, Canadian post-secondary education has been described as binary, a term that indicates the presence of two separate institutional sectors: public universities offering academic and professional programming at the degree-level; and public colleges providing diplomas and certificates in programs of a more technical or vocational nature. However, this conceptualization overlooks private post-secondary institutions and, as Marshall (2006) notes, “significant growth in the number and types of degrees offered by a wider variety of Canadian post-secondary institutions” over recent decades.1 As a result, the distinction between the university and college sectors has become increasingly blurred, and the nature of some Canadian post-secondary institutions is no longer made clear by their names. Canada’s PSE sector is now characterized by a broad and complex mix of institutions for which a clear and comprehensive taxonomy has yet to be developed.
Evolutionary and legislative changes in many Canadian jurisdictions challenge the transparency of current Canadian post-secondary education vocabulary. Students’ ideas about which institutions offer which programs, and which programs lead to which opportunities, may not be aligned with these changes. It is arguable that Canadian PSE has become less transparent in recent years, exacerbating the potential that students make PSE decisions inappropriate to their aspirations. Issues of program choice and fit might be better addressed through the provision of a classification framework aimed at making Canadian PSE more transparent to its users.
Helping individuals obtain a college or university education, regardless of background, remains a key priority for provincial and federal governments in Canada. More and more postsecondary education (PSE) students, however, struggle academically. While PSE enrolment has increased, completion rates have fallen. Within Canadian universities today, about 70 per cent of entering students eventually graduate, and some schools face completion rates of as low as 50 per cent. Average grades have also fallen or been inflated. Administrators’ efforts to reverse these trends by offering additional support services such as advising, time management workshops and remedial education have been generally unsuccessful. Another explanation for worsening academic performance is declining study time. Recent evidence shows a substantial fall in average study times among postsecondary students over the last four decades. Greater financial constraints on today’s students and an increased need to work part time may prevent them from spending more time on school. On the other hand, poor-performing students may simply see less need to achieve better grade performance because they perceive obtaining an undergraduate degree as the primary benefit from postsecondary education. Or it is possible that more PSE students are myopic. Students invest time and effort for uncertain returns that are not realized until many years later. This uncertainty may lead students to focus more on immediate gratification and present opportunities and spend less time on school work. Many stakeholders are interested in how to motivate students to overcome these difficulties and perform better in school.
The goal of the Opportunity Knocks (OK) Project was to effectively learn more about the potential for merit-based scholarships to provide both additional financial support and more motivation for improved academic performance. OK was a randomized field experiment that involved first year and second year students receiving financial aid in 2008/09 at the University of Toronto Scarborough (UTSC). Students on financial aid were chosen because monetary incentives should be more meaningful to them. The campus includes a diverse student body, most of whom commute from home. About ten thousand full-time students attend each year. All first year and second year students on financial aid were invited to participate in OK. Those selected by lottery into the treatment group were offered merit scholarships for obtaining course grades above 70 per cent, as well as regular peer advising services. More specifically, for each one-semester course (with a full course load being 5 courses worth 5 2.5 credits), students received $100 for obtaining a grade average of 70 per cent and $20 for each percentage point above 70 per cent. For example, a student receiving a grade of 76 per cent would have received $220. If a student received 76 per cent in all of her or his 10 courses over the school year (5 each semester), she or he would have received a total of $2,200 (equal to 10 × $220).
OK participants selected for treatment were also assigned a peer advisor of the same gender and were offered opportunities to engage in e-mail correspondence with that advisor to discuss academic matters, as well as issues arising from campus life. Peer advisors were enthusiastic, paid upper year students or recent graduates with successful academic achievement. Each peer advisor was assigned to 50 students who had been selected for the OK treatment program. Advisors were the key front-line service and information providers for OK participants. They proactively sent e-mails to advisees approximately once every two to three weeks, whether or not a response was acknowledged. These e-mails offered advice on upcoming academic events and workshops and on how to approach particular periods in the academic calendar such as midterms and finals. Advisors also provided information about the Opportunity Knocks scholarships, including payment schedules and reminders of how scholarships were calculated.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10articles from Online Classroom, including a three-part and a five-part series that provides stepby-
step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
Despite the tremendous growth of distance education, retention remains its Achilles’ heel.
Estimates of the failed retention rate for distance education undergraduates range from 20 to 50 percent. Distance education administrators believe the failed retention rate for online courses may be 10 to 20 percent higher than for face-to-face courses.
As an increasing number of colleges and universities identify online education as a critical component to their long-term strategy, the issue of retention can no longer be ignored. It is mandatory for everyone who touches the distance learner to understand why these students leave their online courses, and what it will take to keep them there. Featuring a collection of top articles from Distance Education Report, this new Faculty Focus special report provides practical strategies for improving online student retention, engagement and satisfaction. Articles include:
• 11 Tips for Improving Retention of Distance Learning Students
• Understanding the Impact of Attrition on Your School
• Taking a Holistic View of Student Retention
• Eight Suggestions to Help You Get Your Retention Act Together Now
• Online Mentoring Builds Retention
• Nine Truths about Recruitment and Retention
• Finding Helpful Patterns in Student Engagement
With the strategic importance of distance education courses on the rise, this report will help you understand the key variables that impact the retention of your web-based students and adopt proactive strategies proven to mitigate potential retention problems.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality?
All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can delivertremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-
step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your courseends.