This report was requested and partially funded by the University of Waterloo’s Centre for the Advancement of Co-operative Education (WATCACE), along with funding from the Higher Education Quality Council of Ontario. It presents a customized analysis of findings from three surveys, undertaken in spring 2011 and spring 2012, to gather perspectives from graduating college and university students, postsecondary faculty, and Ontario employers on work-integrated learning (WIL) within a postsecondary program of study. The three surveys were funded by the Higher Education Quality Council of Ontario (HEQCO) and conducted by Academica Group Inc., in partnership with the Ministry of Training, Colleges and Universities (MTCU), the Ministry of Economic Development and Innovation (MEDI), as well as 14 Ontario postsecondary institutions and a variety of student associations and other stakeholders. The surveys were designed to gain a better understanding of student, faculty, and employer experiences with WIL, including motivations and barriers to participation, and perceptions of challenges and benefits. The results presented in this report provide insights into the attitudes and opinions of students and faculty from the University of Waterloo and the Ontario employers most likely to hire University of Waterloo graduates.
Over the last decade, Ontario has had great success increasing high school graduation rates (5 year rates have improved from approximately 68% to 82%1), and sending more graduates on to university, college, or apprenticeships. But some students—Aboriginal, low-income, disabled, and those from the English-speaking Caribbean and Central and South America—still do not share equally in educational success.
Improved graduation rates stem largely from the province’s Student Success Strategy, which has created more caring,
motivating environments for students in grades 7 to 12, with focused support for at-risk learners and at key transitions.
Ontario has also expanded co-operative education, developed ways to make up components of failed courses through a
system known as “credit recovery,” created focused programs called Specialist High Skills Majors, and designed programs
that let students earn dual credits that count toward both their high-school diploma and a post-secondary diploma, degree or
certification.
If you’re interested in using technology tools to enhance your teaching, it’s easy to get overwhelmed by the mountain of information out there. To make matters worse, much of it is either highly technical or simply not very practical for the college classroom.
Teaching with Technology: Tools and Strategies to Improve Student Learning approaches teaching technologies from your perspective — discussing what works, what doesn’t, and how to implement the best ideas in the best ways.
These articles were written by John Orlando, PhD, program director at Norwich University, as part of the Teaching with Technology column on Faculty Focus. You’ll find the articles are loaded with practical information as well as links to valuable resources. Articles in the report include:
• Using VoiceThread to Build Student Engagement
• Wikipedia in the Classroom: Tips for Effective Use
• Blogging to Improve Student Learning: Tips and Tools for Getting Started
• Prezi: A Better Way of Doing Presentations
• Using Polling and Smartphones to Keep Students Engaged
Whether the courses you teach are face-to-face, online, blended, or all of the above, this report
explains effective ways to incorporate technology into your courses to create a rich learning
experience for students, and a rewarding teaching experience for you.
Mary Bart
Editor
Faculty Focus
Abstract
This report presents the results of a study examining the experiences of students with disabilities who graduated from five Ontario colleges between 2007 and 2010. The five colleges were representative of four geographical areas (central, eastern, western and northern) and of differing sizes, from small to large. The study used administrative data obtained from each college’s disability service office to examine two groups: graduates with disabilities (GwD) and graduates without disabilities (GwoD). These groups were compared in order to determine whether GwD required a longer time to graduate than GwoD. Program and academic factors related to the length of time taken to complete the program, such as the type of disability and the use of accommodations and services, were examined. The results show that when graduates with disabilities are compared to a similar group of students without disabilities, they require slightly but significantly more time to graduate. In addition, regression models show that within the GwD population, the credential type, program area, type of disability and GPA score all influence whether a graduate takes extra time to complete his or her program.
Faculty and students may hold center stage in society’s image of higher education institutions, but a whole variety of influential behind-the scenes personnel are also essential to running institutions successfully. Faculty and staff alike bring knowledge and skills that often go beyond their current job descriptions. However, the wealth of talent on campus has traditionally been
difficult to identify, track and integrate with the institution’s present needs and long-term strategic plans.
Although education institutions are focused on learning outcomes, they are also businesses. Typically, only about half of the staff
are instructors. The rest are administrators, business professionals, support staff and operational titles. A well-run entity must have a way to track and manage relevant personnel data and competencies across all of these job types. To meet this need, colleges and universities are implementing an integrated system for performance and talent management. “Don’t think of talent management as an isolated topic,” says Dave Jones, organizational effectiveness specialist in the Housing and Food Services Division at Purdue University in Indiana. “It has to be part of the organization’s bigger picture in order to be successful.”
Think back to your first few years of teaching. If you’re like most educators, you probably ade your share of mistakes. To be sure, we all do things differently now than we did when we were first starting out. Thank goodness for that! When Faculty Focus put out a call for articles for this special report on teaching mistakes, we really didn’t know what to expect. Would faculty be willing to share their earlier missteps for all to see? Would the articles all talk about the same common mistakes, or would the range of
mistakes discussed truly reflect the complexities of teaching today?
We were delighted at the response, not only in terms of the number of instructors willing to share their stories with our readers, but by the variety of mistakes in the reflective essays. For example, in “You Like Me, You Really Like Me. When Kindness Becomes a Weakness,” Jolene Cunningham writes of her discovery that doing everything you can for your students is not
always the best policy.
In “If I Tell Them, They Will Learn,” Nancy Doiron-Maillet writes about her realization that it’s not enough to provide information to students if they don’t have opportunities to then apply what you are trying to teach them.
Other articles in Teaching Mistakes from the College Classroom include:
• When Expectations Collide
• Things My First Unhappy Student Taught Me
• Understanding My Role as Facilitator
• Don’t Assume a Student’s Previous Knowledge
• What Works in One Culture May Not Work in Another
We thank all the authors who shared their stories and know that the lessons learned will help
prevent others from making these same mistakes.
Mary Bart
Editor
Faculty Focus
One of the many lessons learned from the early years of distance education is the fact that you cannot simply pluck an instructor out of the classroom, plug him into an online course, and expect him to be effective in this new and challenging medium. Some learned this lesson the hard way, while others took a proactive approach to faculty training. All of us continue to refine our approach and discover our own best practices.
Today, it’s possible to learn much from the mistakes and successes of those who blazed the trail before us. Faculty development for distance educators is a critical component of all successful distance education programs. Well thought-out faculty development weaves together needed training, available resources, and ongoing support, and carries with it the same expectations for quality teaching that institutions of higher education have for their face-to-face classes.
This special report, Faculty Development in Distance Education: Issues, Trends and Tips, features 12 articles pulled from the pages of Distance Education Report, including:
• Faculty Development: Best Practices from World Campus
• Developing Faculty Competency in Online Pedagogy
• A Learner-Centered, Emotionally Engaging Approach to Online Learning
• How to Get the Best Out of Online Adjuncts
• Workload, Promotion, and Tenure Implications of Teaching Online
• Four Steps to Just-in-Time Faculty Training
This report is loaded with practical strategies that can help you build a comprehensive
faculty development program, helping ensure that instructors stay current in both online
pedagogy and practical technical know-how. No matter what the particular character of
your program is, I think you’ll find many ideas you can use in here.
Christopher Hill
Editor
Distance Education Report
[email protected]
In a traditional face-to-face class, students have many opportunities to interact with their instructor and fellow students. Whether it’s an informal chat before or after class, or participating in the classroom discussion, interaction can be an important factor in student success.
Creating similar opportunities for participation and collaboration in an online course is one of the biggest challenges of teaching online. Yet, opportunities for meaningful interaction online are plentiful, provided you design and facilitate your course in the correct manner and with the proper tools. Asynchronous and synchronous learning tools, such as threaded discussions, instant
messaging, and blogs play an important role in humanizing online courses by replicating the classroom experience of information exchange and community building, not just between students and teacher but among the students as well.
This Faculty Focus special report features 15 articles from Online Classroom newsletter, and will provide you with specific strategies on how to use synchronous and asynchronous learning tools to engage your online students.
Here are just some of the articles you will find in this report:
• A Plan for Effective Discussion Boards
• Using Video Clips to Stimulate Discussion
• Using Individual and Group Instant Messaging to Engage Students
• Nine Strategies for Using IM in Your Online Course
• Four Ways to Improve Discussion Forums
Synchronous and Asynchronous Learning Tools: 15 Strategies for Engaging Online Students
Using Real-time Chat, Threaded Discussions and Blogs is loaded with practical advice from
educators who’ve found effective ways to promote learning and build community in their
online courses.
Rob Kelly
Editor
Online Classroom
Ask most people who don’t teach online about the likelihood of academic dishonesty in an online class and you will likely hear concerns about the many ways that students could misrepresent themselves online. In fact, this concern about student representation is so prevalent it made its way into the Higher Education Opportunities Act (HEOA).
Passed into law in 2008, the act brought a few big changes to online education, including
a new requirement to “ensure that the student enrolled in an online class is the student doing the coursework.” Although there’s some disagreement as to whether distance education is more susceptible to academic dishonesty than other forms of instruction, what isn’t up for debate is the fact that for as long as there’s been exams, there’s been cheating on exams. The online environment simply opens up a different set of challenges that aren’t typically seen in traditional face-to-face courses.
Promoting Academic Integrity in Online Education was developed to help you understand the latest tools and techniques for mitigating cheating and other unethical behaviors in your online courses. The report features nine articles from Distance Education Report, including:
• Combating Online Dishonesty with Communities of Integrity
• 91 Ways to Maintain Academic Integrity in Online Courses
• The New News about Cheating for Distance Educators
• A Problem of Core Values: Academic Integrity in Distance Learning
• Practical Tips for Preventing Cheating on Online Exams
Online education didn’t invent cheating, but it does present unique challenges. This report
provides proactive ways for meeting these challenges head on.
Christopher Hill
Editor
Distance Education Report
[email protected]
For most educators, writing a philosophy of teaching statement is a daunting task. Sure they can motivate the most lackadaisical of students, juggle a seemingly endless list of responsibilities, make theory and applications of gas chromatography come alive for students, all the while finding time to offer a few words of encouragement to a homesick freshman. But articulating their teaching philosophy? It’s enough to give even English professors a case of writer’s block.
Traditionally part of the teaching portfolio in the tenure review process, an increasing number of higher education institutions are now requiring a philosophy of teaching statement from job applicants as well. For beginning instructors, putting their philosophy
into words is particularly challenging. For one thing they aren’t even sure they have a philosophy yet. Then there’s the added pressure of writing one that’s good enough to help them land their first teaching job.
This Faculty Focus special report is designed to take the mystery out of writing teaching philosophy statements, and includes both examples and how-to articles written by educators from various disciplines and at various stages of their professional careers. Some of the articles you will find in the report include:
• How to Write a Philosophy of Teaching and Learning Statement
• A Teaching Philosophy Built on Knowledge, Critical Thinking and Curiosity
• My Teaching Philosophy: A Dynamic Interaction Between Pedagogy and Personality
• Writing the “Syllabus Version” of Your Philosophy of Teaching
• My Philosophy of Teaching: Make Learning Fun
As contributor Adam Chapnick writes, “There is no style that suits everyone, but there is almost certainly one that will make you more comfortable. And while there is no measurable way to know when you have got it ‘right,’ in my experience, you will know it when you see it!”
Mary Bart
Content Manager
Faculty Focus
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
Rob Kelly
Editor
Online Classroom
Writing assignments, particularly for first- and second-year college students, are probably one of those items in the syllabus that some professors dread almost as much as their students do. Yet despite the fact that essays, research papers, and other types of writing assignments are time consuming and, at times, frustrating to grade, they also are vital to furthering student learning.
Of course part of the frustration comes when professors believe that students should arrive on campus knowing how to write research papers. Many do not. With as much content as professors have to cover, many feel they simply can’t take time to teach the research skills required to write a quality, college-level term paper. But as teaching professors who support the writing across the curriculum movement would tell you, improving students’ writing skills is everyone’s business, and carries with
it many short- and long-term benefits for teachers and students alike. Further, many instructors are finding ways to add relevance to writing assignments by aligning them with the type of writing required in a specific profession as an alternative to the traditional, semester-long research paper.
This special report was created to provide instructors with fresh perspectives and proven strategies for designing more effective writing assignments. It features 11 articles from The Teaching Professor, including:
• Revising the Freshman Research Assignment
• Writing an Analytical Paper in Chunks
• Designing Assignments to Minimize Cyber-Cheating
• Chapter Essays as a Teaching Tool
• Writing (Even a Little Bit) Facilitates Learning
• How to Conduct a ‘Paper Slam’
While not every approach discussed in this special report will work for every course, every
time, I invite you to identify a few that look appropriate for your courses, and implement
them next semester. You just might be surprised by the results.
Maryellen Weimer
Editor
The Teaching Professor
One of the many lessons learned from the early years of distance education is the fact that you cannot simply pluck an instructor out of the classroom, plug him into an online course, and expect him to be effective in this new and challenging medium. Some learned this lesson the hard way, while others took a proactive approach to faculty training. All of us continue to refine our approach and discover our own best practices.
Today, it’s possible to learn much from the mistakes and successes of those who blazed the trail before us. Faculty development for distance educators is a critical component of all successful distance education programs. Well thought-out faculty development weaves together needed training, available resources, and ongoing support, and carries with it the same expectations for quality teaching that institutions of higher education have for their face-to-face
classes.
This special report, Faculty Development in Distance Education: Issues, Trends and Tips, features 12 articles pulled from the pages of Distance Education Report, including:
• Faculty Development: Best Practices from World Campus
• Developing Faculty Competency in Online Pedagogy
• A Learner-Centered, Emotionally Engaging Approach to Online Learning
• How to Get the Best Out of Online Adjuncts
• Workload, Promotion, and Tenure Implications of Teaching Online
• Four Steps to Just-in-Time Faculty Training
This report is loaded with practical strategies that can help you build a comprehensive faculty development program, helping ensure that instructors stay current in both online pedagogy and practical technical know-how. No matter what the particular character of your program is, I think you’ll find many ideas you can use in here.
Christopher Hill
Editor
Distance Education Report
[email protected]
When teachers think the best, most important way to improve their teaching is by developing their content knowledge, they end up with sophisticated levels of knowledge, but they have only simplistic instructional methods to convey that material. To imagine that content matters more than process is to imagine that the car is more important than the road. Both are essential. What we teach and how we teach it are inextricably linked and very much dependent on one another.
This special report features 11 articles pulled from the pages of The Teaching Professor to help you discover new ways to build connections between what you teach and how you teach it. The report offers tips on how to engage students, give feedback, create a climate for learning, and more. It also provides fresh perspectives on how faculty should approach
their development as teachers.
It’s been said that few things can enhance student learning more than an instructor’s commitment to ongoing professional development. Here’s a sample of the articles you will find in Effective Strategies for Improving College Teaching and Learning:
• Faculty Self-Disclosures in the College Classroom
• A Tree Falling in the Forest: Helping Students ‘Hear’ and Use Your Comments
• Understanding What You See Happening in Class
• Can Training Make You a Better Teacher?
• Striving for Academic Excellence
Although there is no single best teaching method, approach, or style, this special report
will give you a variety of strategies to try. Those that work effectively with your students
you should make your own.
Maryellen Weimer
Editor
The Teaching Professor
The past few years have ushered in more strident calls for accountability across institutions of higher learning. Various internal and external stakeholders are asking questions like "Are students learning what we want them to learn?" and "How do the students' scores from one institution compare to its peers?" As a result, more institutions are looking for new, more far-reaching ways to assess student learning and then use assessment findings to improve students' educational experiences.
However, as Trudy Banta notes in her article An Accountability Program Primer for Administrators, “just as simply weighing a pig will not make it fatter, spending millions simply to test college students is not likely to help them learn more.” (p. 6)
While assessing institutional effectiveness is a noble pursuit, measuring student learning is not always easy, and like so many things we try to quantify, there’s much more to learning than a number in a datasheet. As Roxanne Cullen and Michael Harris note in their article The Dash to Dashboards, “The difficulty we have in higher education in defining and measuring our outcomes
lies in the complexity of our business: the business of learning. A widget company or a fast-food chain has clearly defined goals and can usually pinpoint with fine accuracy where and how to address loss in sales or glitches in production or service. Higher education is being called on to be able to perform similar feats, but creating a graduate for the 21st century workforce is a very
different kind of operation.” (p. 10)
This special report Educational Assessment: Designing a System for More Meaningful Results features articles from Academic Leader, and looks at the assessment issue from a variety of different angles. Articles in the result include:
• The Faculty and Program-Wide Learning Outcome Assessment
• Assessing the Degree of Learner-Centeredness in a Department or Unit
• Keys to Effective Program-Level Assessment
• Counting Something Leads to Change in an Office or in a Classroom
• An Accountability Program Primer for Administrators
Whether you’re looking to completely change your approach to assessment, or simply improve the
efficacy of your current assessment processes, we hope this report will help guide your discussions
and eventual decisions.
Rob Kelly
Editor
Academic Leader
When building an online program, there are certain big questions that need to be answered. Among them are: What kind of program you want it to be – high tech or low tech? Professor intensive or adjunct driven? Blended learning or fully online? What kind of technology will be used to deliver course content? What about opportunities for collaboration? Indeed, even though distance learning is no longer in its infancy, and there are a whole discipline- full of best practices learned by those who blazed the trail before you, it’s easy to get overwhelmed by the questions and the possibilities of what you want your program to look
like today and five years from now.
We created this special report to suggest some responses to the big questions about distance education: About pedagogy, technology, philosophy and administration of distance learning programs. In this report, you will find concise, informative articles on distance education administration and policy that have appeared in Distance Education Report. Titles include:
• Seeing Where the Distance Education Opportunities Lie
• Dumb is Smart: Learning from Our Worst Practices
• Building a Distance Education Program: Key Questions to Answer
• Eight Steps to On-Campus/Online Parity
• Creating a Business Continuity Plan for Your Distance Education Program
• Integrating Distance Education Programs into the Institution
• Solving the Problems of Faculty Ownership with Online Courses
The mass of program and policy issues confronting distance education administrators grows
every day. We hope this special report will help you conceptualize, manage and grow the
distance education program at your school.
Christopher Hill
Editor
Distance Education Report
So much of what determines the overall success or failure of a course takes place well in advance of the first day of class. It’s the thoughtful contemplation of your vision for the course — from what you want your students to learn, to selecting the instructional activities, assignments, and materials that will fuel that learning, to determining how you will measure
learning outcomes. Course Design and Development Ideas That Work examines this multifaceted issue from a variety of fronts to bring you proven course design alternatives implemented in courses of varying sizes and disciplines. Featuring 12 articles pulled from the pages of The Teaching Professor, the report will inspire you to rethink some components of your course.
For example, in the article titled A Large Course with a Small Course Option, we learn about an innovative course design for a large 300-level course. Essentially, the instructor created two options: in one, students attend lectures and take four exams. In the second option, students are responsible for those same lectures and exams, but they also participate in small group
discussions and complete a set of writing assignments. The second option was most valued by students who are not very good test-takers or who have a keen interest in the subject.
In the article The Placement of Those Steppingstones, the University of Richmond’s Joe Ben Hoyle compares the placement of steppingstones in a koi pond to the educational processes teachers use to help their students get from point A to point B. Hoyle theorizes that “education stumbles when either the learning points are not sequenced in a clearly logical order or they are not placed at a proper distance from each other.”
Other articles in Course Design and Development Ideas That Work include:
• A Course Redesign that Contributed to Student Success
• Pairing vs. Small Groups: A Model for Analytical Collaboration
• How Blended Learning Works
• Should Students Have a Role in Setting Course Goals?
• In-Class Writing: A Technique That Promotes Learning and Diagnoses Misconceptions
If you’re looking to update an existing course, this report will give you sound strategies to
consider.
Maryellen Weimer
Editor
The Teaching Professor
The reasons why students need to be involved and engaged when they attend college are well established. Engagement can be the difference between completing a degree and dropping out. Research has sought to identify what makes student involvement more likely. Factors like student-faculty interaction, active and collaborative learning experiences, involvement in extracurricular
activities, and living on campus have all been shown to make a difference. Not surprisingly, faculty play a critical role in student engagement … from the obvious: facilitating discussions in the classroom; to the often overlooked: maximizing those brief encounters we have with students outside of class. This special report features 15 articles that provide perspectives and advice for keeping students actively engaged in learning activities while fostering more meaningful interactions between students and faculty members, and among the students themselves. For example, in “Student Engagement: Trade-offs and Payoffs” author E Shelley Reid, associate professor at George Mason University, talks about how to craft engagement-focused questions
rather than knowledge questions, and explains her willingness to take chances in ceding some
control over students’ learning.
In “The Truly Participatory Seminar” authors Sarah M. Leupen and Edward H. Burtt, Jr., of Ohio Wesleyan University, outline their solution for ensuring all students in their upperdivision seminar course participate in discussion at some level. In “Reminders for Improving Classroom Discussion” Roben Torosyan, associate director of the Center for Academic Excellence at Fairfield University, offers very specific advice on balancing student voices, reframing discussions, and probing below the surface of group discussions.
And finally, in “Living for the Light Bulb” authors Aaron J. Nurick and David H. Carhart of Bentley College provide tips on setting the stage for that delightful time in class “when the student’s entire body says ‘Aha! Now I see it!’” Who wouldn’t like to see more light bulbs going on more often? One of the most challenging tasks instructors face is keeping students engaged. Building
Student Engagement: 15 Strategies for the College Classroom will help you meet that challenge while ensuring your classroom is a positive and productive learning environment.
Maryellen Weimer
Editor
The Teaching Professor
Strategies, Challenges and Opportunities
As online education moves from the fringes to the mainstream, one question still persists:
“How do I know what my online students have learned?” There are no simple answers, just as there aren’t in face-to-face courses, but with a little creativity and flexibility, you soon discover that the online learning environment opens up a host of new student assessment possibilities. And, just as with traditional courses, the trick is finding the right combination that works best for your particular course.
This special report features 12 articles from Online Classroom that will cause you to examine your current methods of online assessment, and perhaps add something new to your assessment toolbox. It even talks about some of the common assessment mistakes you’ll want to avoid.
Take a look at some of the articles you will find in Assessing Online Learning: Strategies,
Challenges and Opportunities:
• Authentic Experiences, Assessment Develop Online Students’ Marketable Skills
• Four Typical Online Learning Assessment Mistakes
• Assessing Whether Online Learners Can DO: Aligning Learning Objectives with
Real-world Applications
• Strategies for Creating Better Multiple-Choice Tests
• Assessing Student Learning Online: It’s More Than Multiple Choice
• Using Self-Check Exercises to Assess Online Learning
• Measuring the Effectiveness of an Online Learning Community
• Ongoing Student Evaluation Essential to Course Improvement
Online courses enable a strong student-centered approach to learning and, as a result,
assessment. We hope this report helps you design and develop online assessment strategies
that take full advantage of the many formal and informal assessment tools now at
your fingertips.
Rob Kelly
Editor
Online Classroom
It’s been said that no one dreams of becoming an academic leader when they grow up. It’s a tough job that’s only gotten more challenging as budgets shrink, public scrutiny rises, and responsibilities continue to grow. It requires a unique skill set – part field general, part mediator, part visionary, and part circus barker – to name just a few. But what does it really take to be an
effective leader?
Featuring 13 articles from Academic Leader this special report seeks to answer that question and provide guidance for anyone in a campus leadership role. For example, in the article “Leadership and Management: Complementary Skill Sets,” Donna Goss
and Don Robertson, explain the differences between management and leadership, and share their thoughts on how to develop leadership skills in yourself and others.
In “Zen and the Art of Higher Education Administration,” author Jeffrey L. Buller shows how the Buddhist practice features many principles for daily life that could benefit academic leaders. Such advice includes “Walk gently, leaving tracks only where they can make a difference.” In “Techniques of Leadership,” authors Isa Kaftal Zimmerman and Joan Thormann outline specific
leadership skills for effectively running meetings, building consensus, and communicating across the institution.
The article “A Formal Approach to Facilitating Change” explains how Northwestern University’s Office of Change Management is structured as well as its operating principles for effectively managing change at the university. The key is to articulate how a change can benefit those directly affected and others not directly affected, to be accountable, and to provide clear criteria for
measuring success Other articles in the report include:
• Factors That Affect Department Chairs’ Performance
• Changing Roles for Chairs
• Becoming a More Mindful Leader
• Creating a Culture of Leadership
• There’s More to Leadership than Motivation and Ability
Academic leadership roles are constantly changing. We hope this report will help you be a more
effective leader during these challenging times.
Rob Kelly
Editor
Academic Leader