Researchers at the Massachusetts Institute of Technology tasked with examining the future of online
education have
returned with a simple recommendation for colleges and universities: focus on people and process,
not technology.
Back in 2013, an MIT task force presented a vision of undergraduate education at the institute in which students spend half as much time on campus as they do today. Freshman year would be fully online, and instead of a senior year, students would take online continuing education courses to refresh their knowledge and add new skills. That vision leaned heavily on MIT’s work with edX, the massive open online course provider it founded with Harvard University.
Check the backpack of any higher education student and you’re likely to find a smartphone. The handy handheld tool has long been a favorite of on-the-go college kids to remain on task through the use of calendaring; up-to-date with e-mail and Internet access; and ‘in the know’ by way of social media, IM and text messaging.
Mobile computing is mainstream. But despite its ubiquity in the personal lives of students — and the efficiencies it brings — mobile computing has not been utilized by the higher education community to enhance student learning and deliver content and resources with greater efficiency. Until now.
Identified as the No. 1 technology to watch for out of more than 110 technologies considered, the Horizon Report predicts that mobile computing will enter mainstream use for teaching and learning within the next 12 months. The set of teaching and learning activities that are well-suited to mobile devices continues to evolve rapidly as mobile devices and networks improve, educators and instructional designers develop innovative uses for those devices and networks as applied to education, and courses and curriculum are redesigned to take advantage of mobile computing as a delivery medium for blended and online programs.
Business programs in particular are poised to take advantage of the benefits mobile computing has to offer, with the following uses becoming commonplace in undergraduate business concentrations and MBA programs:
• Course registration and scheduling
Students can register for courses via mobile devices and view class schedules and calendars once enrolled. In addition, mobile devices provide the perfect platform for communicating last-minute changes to meeting times or places, as well as accessing other timely alerts.
• Access to assignments and course materials Students can access course content via learning management
systems, cloud computing solutions and shared portals.
Information and data can be uploaded, downloaded and revised.
• Collaboration on group projects
Group work is a substantial and critical component of business
school curriculum, and mobile computing enables teams of students to communicate and collaborate on projects across space and time.
• In-class polling
Some mobile device platforms are capable of running applications to support in-class polling, effectively eliminating the
need for standalone clicker systems in lecture halls.
The BYOD Concept
The days of students carrying heavy, book-laden backpacks to school are numbered. Increasingly, students at all
levels expect to access learning materials electronically. And students expect their school to support access to the Internet from anywhere, not just from a classroom computer with a wired connection.
The push for mobile learning options isn’t just coming from students. Teachers also have high opinions of the educational value of these new tools. A PBS/Grunwald survey in 2010 reported that teachers view laptops, tablets and e-readers as having the highest educational potential of all portable technologies. The movement to mobile and digital learning reflects the exploding popularity of mobile devices among consumers and the parallel growth in wireless network services to support them. Instead of using shared or enterprise-owned computers at work, school or libraries, people now want to use their personally owned mobile devices everywhere, a trend called bring your own device (BYOD). In fact, personal computing devices are fast becoming not just a luxury in both primary and secondary education, but a necessity. The growth of more virtual, personalized learning experiences throughout the educational spectrum is engaging students like never before.
The 2010 ”Speak Up” education survey conducted by Project Tomorrow found that more than one quarter of middle school students and 35 percent of high school students use online textbooks or other online curricula as a part of their regular schoolwork. The survey also found that nearly two-thirds of parents of school-aged children see digital curriculum as a key component of the ”ideal” classroom for their student, making access to computing devices a key part of today’s educational experience.²
This trend is creating tremendous new demand levels for wireless networks. For example, one market research firm reports growth of 40 percent in enterprise wireless local area networks (WLANs) in Q2 2011, attributable in part to the BYOD trend and the tremendous popularity of the Apple iPad.³ Gartner Research supports this notion as well, concluding that without adequate preparation, iPads alone will increase enterprise WiFi demands by 300 percent.⁴
Support for this trend is also found in Center for Digital Education (CDE) interviews with K-12 district IT staff. A notable 27 percent of school IT decision-makers interviewed expressed an intent to pursue a BYOD policy.
While the percentage of higher education students with their own devices is significantly higher than at the elementary level, CDE’s Digital Community Colleges Survey reveals that they grapple with many similar technology challenges. A full 92 percent of community colleges report expanded distance learning offerings for online, hybrid and Web-assisted courses, providing ample support for their No. 1 identified technology priority: mobility. The growing popularity of mobile devices isn’t the only factor straining the capacity of educational networks today. Video, interactive learning games and other media-rich content are being
watched, created and shared by students and teachers to foster learning of both skills and subject matter. These media not only gobble up bandwidth — they may also require priority over other network traffic in order to deliver acceptable performance for in-class use. From a technical perspective, the challenge for educational institutions is supporting BYOD for students and staff with secure wireless and remote access network capabilities. Yet the movement to mobile learning isn’t just about supporting new technologies. It’s also about shifting to new ways of teaching and learning.
Why Join the Mobile Learning Movement? Mobile learning has clearly become a major new direction
for improving student education at all levels: in K-12 schools as well as in colleges and universities. Mobile learning
allows a working adult who is also a part-time college student to use a smartphone to view a video lecture on a lunch break. K-12 students can learn at home, on a trip or in school. A mobile device that is part of students’ lifestyles combines many technologies to engage them and help them learn effectively. In these and many more ways, the power and flexibility of mobile technology are transforming both instruction and learning.
Definition of Mobile Learning
The term “mobile learning†has different meanings for different communities. Although related to e-learning and distance education, it is distinct in its focus on learning across contexts, learning collaboratively and learning with mobile devices.
A new direction in mobile learning, or m-learning, enables mobility for the instructor, including creating learning materials on the spot and in the field using mobile devices with layered software such as as Mobl21, Go-Know or Blackboard Mobile Learn. Using web 2.0 and mobile tools become an important part of student engagement and higher achievement.
The Case for Mobile Learning
Why is it important for educational institutions to join the mobile learning movement? Consider these factors:
. Mobile devices are now fundamental to the way students communicate and engage in all aspects of their lives. The
Pew Internet Project found that 49 percent of Americans ages 18-24 own a smartphone, and that the majority of these young adults also own a laptop computer.
. Student expectations are changing, especially in higher education. Today’s students juggle a complex life of school, work, family and social time.
KSU redefined the MOOC value proposition through collaboration of university leadership and faculty. The new proposition shifts measures of success beyond just course completion to include measures that benefit students, faculty, and the institution. Students benefitted through access to open educational resources, the acquisition of professional learning units at no cost, and the potential of college credit at a greatly reduced cost. Academic units benefited through a mechanism to attract students and future revenue while the university benefited through digital impressions, branding, institutionally leveraged scalable learning environments, streamlined credit evaluation processes and expanded digital education.
The 60-hour, online doctor of education program will begin in August and include coursework in the following three tracks: higher education, college teaching and research.
The University of North Georgia (UNG) has been approved by the Board of Regents to offer a doctor of education degree with a major in higher education leadership and practice, the second doctoral program available at the
university.
"The program will prepare individuals who have had leadership experiences already in K-12 programs and who now seek positions in educator preparation," said Dr. Susan Brandenburg-Ayres, dean of the College of Education at UNG. "Candidates for the program might also be adjuncts with graduate degrees, student affairs professionals or educators with master's or education specialist degrees."
Pending approval from the Southern Association of Colleges and Schools Commission on Colleges, the 60-hour,
online program will begin in August with 12 to 15 candidates and include coursework in the following three tracks:
higher education, college teaching and research.
After years of teaching face to face, many instructors are able to begin teaching a traditional, classroom-based course without having the entire course laid out ahead of time. This approach doesn’t work very well in the online classroom where careful planning and course design is crucial to student success.
Good online course design begins with a clear understanding of specific learning outcomes and ways to engage students, while creating activities that allow students to take some control of their learning. It also requires a little extra effort upfront to minimize
two of the most common frustrations of online learning: 1. confusing course organization (how course elements are structured within the course) and 2. unclear navigation (what links or buttons are used to access these elements).
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality?
All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can delivertremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-
step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your courseends.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-
step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding.
Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
Many higher education institutions use student satisfaction surveys given at the end of a course to measure course and instructor quality. But is that really a true measure of quality? All things being equal, an instructor who teaches a rigorous course will likely score much lower than an instructor whose course is a little less demanding. Then there’s the whole timing of the satisfaction surveys. For the most part, students are simply glad the course is over (even if they liked it) and put little thought or time into completing the survey. Unless of course they know they failed, in which case you will get a detailed assessment of how you are boring, inflexible, out of touch, or otherwise unfit to teach.
No wonder surveys get such a bad rap. If end-of-course evaluations are the only surveys you use, there’s a lot more you can, and should, be doing. Done correctly, surveys can deliver tremendous insight into what’s working, what’s not, and why. This special report features 10 articles from Online Classroom, including a three-part and a five-part series that provides stepby-step guidance on how to use surveys and evaluations to improve online courses, programs, and instruction. You’ll learn when to use surveys, how to design effective survey questions, why it’s important to ensure anonymity, and the advantages and disadvantages of Web-based surveys.
Articles in Online Course Quality Assurance: Using Evaluations and Surveys to Improve Online Teaching and Learning include:
• Online Teaching Fundamentals: What to Evaluate, parts 1-3
• Course and Instructor Evaluation: If It’s So Good, Why Does It Feel So Bad?
• Getting Evaluation Data through Surveys: What to Consider before Getting Started
• Using Surveys to Improve Courses, Programs, and Instruction, parts 1-5
If you’re dedicated to continuous improvement, this special report is loaded with practical advice that will help you create more effective surveys before, during, and after your course ends.
Rob Kelly
Editor
Online Classroom
Historically, much of education research has focused on exploring the classroom as a context for learning, explaining the learning processes that occur in the classroom, and designing lessons that help students learn. The past decades have seen considerable research on the various social factors that affect learning; they have also seen increasing research into the effects of policy on educational attainment.
The myth that online education courses cost less to produce and therefore save students money on tuition doesn’t hold up to scrutiny, a survey of distance education providers found.
The survey, conducted by the WICHE Cooperative for Educational Technologies (WCET), found that most colleges harge students the same or more to study online. And when additional fees are included, more than half of distance ducation students pay more than do those in brick-and-mortar classrooms.
The higher prices -- what students pay -- are connected to higher production costs, the survey found. Researchers sked respondents to think about 21 components of an online course, such as faculty development, instructional esign and student assessment, and how the cost of those components compares to a similar face-to-face course. he respondents -- administrators in charge of distance education at 197 colleges -- said nine of the components cost more in an online course than in a face-to-face course, while 12 cost about the same.
This policy paper examines the various avenues in which entirely-online post-secondary learning, specifically entirely-online courses and programs, could develop in Ontario over the coming years.
Online education has the potential to make higher education more accessible, and it has the ability to overcome the financial, social and geographic barriers faced by some students via their pursuit of a post- secondary education. It also has the potential to enhance student learning, both inside the classroom and within distance education context. However, if implemented in the wrong way, it has the potential to be disengaging, impersonal, and costly. Broken down into sections based on OUSA’s mandate of seeking accessible, affordable, accountable, and quality post-secondary education for all willing students, this paper addresses some of the major concerns that surround fully-online learning, and provides possible solutions for these issues. There is currently a lot of potential for growth in this area, but a lot of questions remain as well. The following summary presents some of the topics discussed in this paper:
Since 1981 the Canadian Federation of Students has been the progressive and democratic voice of Canada’s college and university students. Today the Federation comprises over 400,000 graduate, undergraduate and college students from over 60 students’ unions from Newfoundland and Labrador to British Columbia.
Online Student Engagement Tools and Strategies
Most online students, even those who are successful, will tell you it takes an extra dose of motivation to stay on top of their assignments compared to the traditional classroom. In fact, the anytime/anywhere convenience of online learning sometimes makes it too convenient … to procrastinate, forget about, and become otherwise disengaged. No wonder online courses have an attrition rate that’s 10 – 20 percent higher than their face-to-face counterparts.
For faculty teaching in the online classroom, this reality underscores the importance of having activities that build student engagement and help create a sense of community among their geographically dispersed students.
Online Student Engagement Tools and Strategies features 11 articles pulled from the pages of Online Classroom and provides practical advice from online instructors who recognize the value of engagement and its role in student retention and success.
Here are just a few of the articles you will find in this report:
• Engaging Students with Synchronous Methods in Online Courses
• Indicators of Engagement in the Online Classroom
• Teaching Online With Errol: A Tried and True Mini-Guide to Engaging Online Students
• Engage Online Learners with Technology: A Free Tool Kit
• Promoting Student Participation and Involvement in Online Instruction: Suggestions from the Front
In short, this special report explains how adjustments in tone, technology, teaching presence and organization can bring positive changes to student learning.
Most online students, even those who are successful, will tell you it takes an extra dose of motivation to stay on top of their assignments compared to the traditional classroom. In fact, the anytime/anywhere convenience of online learning sometimes makes it too convenient … to procrastinate, forget about, and become otherwise disengaged. No wonder online courses have an
attrition rate that’s 10 – 20 percent higher than their face-to-face counterparts.
For faculty teaching in the online classroom, this reality underscores the importance of having activities that build student engagement and help create a sense of community among their geographically dispersed students.
Online delivery of courses and programmes is not a panacea. It is simply one tool in the access toolkit. For many students, particularly younger students and those who are already underrepresented in post-secondary education, online delivery is not a substitute for in-class, face-to-face education and should only be used in a way that enhances the learning experience
and accommodates the unique needs of students. Without appropriate levels of funding, it is unlikely for online course offerings to have the same academic rigour as face-to-face classes. Many learners need an intense interaction with their instructors that is difficult to achieve with online delivery. The importance of the social and intellectual interaction between students and teachers that enhances academic quality is not served well by poorly-designed online courses or programmes or with a goal of cost-saving or revenue generation.
Students, faculty and staff believe that any new initiative may be at risk of diverting the emphasis away from improving the
Any expansion to online education must addresss:
• The skyrocketing cost of attending a post- secondary institution in Ontario.
• Ontario’s student-faculty ratio and class sizes that are the largest in Canada.
• The lack of space at institutions to achieve the provincial government’s projected 70 percent post-secondary attainment rate and the shortfall in deferred maintenance.
• The increasing reliance on private sector services and funding and the subsequent impact on
academic freedom and quality of education.
Online education has the potential to make higher education more accessible, and it has the ability to overcome the financial, social and geographic barriers faced by some students via their pursuit of a post- secondary education. It also has the potential to enhance student learning, both inside the classroom and within distance education context. However, if implemented in the wrong way, it has the potential to be disengaging, impersonal, and costly. Broken down into sections based on OUSA’s mandate of seeking accessible, affordable, accountable, and quality post-secondary education for all willing students, this paper addresses some of the major concerns that surround fully-online learning, and provides possible solutions for these issues. There is currently a lot of potential for growth in this area, but a lot of questions remain as
well. The following summary presents some of the topics discussed in this paper.
Online learning can be a useful option for students seeking more flexibility in completing their degree. Fully-online courses in particular are becoming more popular and provide an excellent alternative means of education to the traditional classroom environment.
Having said that, students believe that online learning should not altogether replace traditional classroom learning and the benefits of an on-campus student experience. For this reason, this policy paper emphasizes online courses, not online degree programs. To all forms of online learning however, the same standards of quality found in traditional classroom environments should apply as well—a key tenant of this paper.